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Jennifer Mankoff

Publications and source records attributed to Jennifer Mankoff.

At least 19 recordsLinked to original sources

Sources of Inequity and Fairness Risks in Wellbeing Sensing

Passive sensing for wellbeing uses smartphones and wearables to continuously collect human behavioral data and applies ML/AI models to infer psychological states and behaviors (e.g., depression, cognitive load). These systems are increasingly adopted in high-stakes settings (e.g., hospitals, universities), yet fairness research remains limited---primarily to post-hoc, identity-based comparisons of model performance. However, passive sensing combines heterogeneous sensing infrastructures, indirect behavioral inference, and longitudinal deployment---characteristics that, while not exclusive to the domain, are jointly pronounced here and raise two underexplored questions: (1) what additional sources of inequity arise from these characteristics, and (2) how do such inequities propagate beyond algorithmic audits across the system lifecycle? To address this gap, we conducted semi-structured interviews with 14 researchers and practitioners across five countries, examining how fairness risks emerge and are negotiated across the full passive sensing lifecycle. Our findings empirically characterize five situated sources of inequity (e.g., comfort with monitoring, behavioral regularity) that systematically shape fairness risks beyond identity-based attributes. We further synthesize 15 fairness risks and corresponding mitigation strategies across the lifecycle, from study design to deployment. Finally, we identify structural barriers that constrain fair practice in reality, and argue that enabling fair passive sensing requires both individual researcher efforts and ecosystem-level governance support from funders, publication venues, and deploying institutions.

cs.HC

Me, Myself, and My Voice: Exploring Cultural and Linguistic Identity in AAC AI-generated Voices

Voice is a central element of identity. We recognize people by their voice, and we uniquely express who we are with it. For people who rely on augmentative and alternative communication~(AAC) systems, such as speech-generating devices~(SGD), the device's voice becomes an identity marker others associate with them. Yet, it is hard to find a voice that truly aligns with one's identity both linguistically and culturally. Although modern AI-generated voices can reproduce diverse accents and speaking styles, AAC users still lack accessible ways to articulate how they want an identity-aligned voice to sound like. We first conducted a survey of AAC users (across eight countries) to characterize current voice representation, finding that non-binary, transgender, and non-US-born respondents rated their current voice support identity alignment consistently lower than other respondents. To examine how AAC users respond to voices designed to reflect their cultural identity, we built a tool that elicits cultural markers through guided questions and generates personalized voice candidates for participants to hear and reflect on. After participants heard the voices, we interviewed them to examine what it means for a voice to feel culturally representative, how they interpreted voices with cultural connotations, and how these voices shaped their sense of identity and agency. Our findings show that cultural voice alignment runs deeper than accent or language alone; it touches on belonging, self-recognition, and what it means to be heard as who you are.

cs.HC

Nonvisual Support for Understanding and Reasoning about Data Structures

Blind and visually impaired (BVI) computer science students face systematic barriers when learning data structures: current accessibility approaches typically translate diagrams into alternative text, focusing on visual appearance rather than preserving the underlying structure essential for conceptual understanding. More accessible alternatives often do not scale in complexity, cost to produce, or both. Motivated by a recent shift to tools for creating visual diagrams from code, we propose a solution that automatically creates accessible representations from structural information about diagrams. Based on a Wizard-of-Oz study, we derive design requirements for an automated system, Arboretum, that compiles text-based diagram specifications into three synchronized nonvisual formats$\unicode{x2013}$tabular, navigable, and tactile. Our evaluation with BVI users highlights the strength of tactile graphics for complex tasks such as binary search; the benefits of offering multiple, complementary nonvisual representations; and limitations of existing digital navigation patterns for structural reasoning. This work reframes access to data structures by preserving their structural properties. The solution is a practical system to advance accessible CS education.

cs.HC

Prompt injections as a tool for preserving identity in GAI image descriptions

Generative AI risks such as bias and lack of representation impact people who do not interact directly with GAI systems, but whose content does: indirect users. Several approaches to mitigating harms to indirect users have been described, but most require top down or external intervention. An emerging strategy, prompt injections, provides an empowering alternative: indirect users can mitigate harm against them, from within their own content. Our approach proposes prompt injections not as a malicious attack vector, but as a tool for content/image owner resistance. In this poster, we demonstrate one case study of prompt injections for empowering an indirect user, by retaining an image owner's gender and disabled identity when an image is described by GAI.

cs.CR

Case Study of GAI for Generating Novel Images for Real-World Embroidery

In this paper, we present a case study exploring the potential use of Generative Artificial Intelligence (GAI) to address the real-world need of making the design of embroiderable art patterns more accessible. Through an auto-ethnographic case study by a disabled-led team, we examine the application of GAI as an assistive technology in generating embroidery patterns, addressing the complexity involved in designing culturally-relevant patterns as well as those that meet specific needs regarding detail and color. We detail the iterative process of prompt engineering custom GPTs tailored for producing specific visual outputs, emphasizing the nuances of achieving desirable results that align with real-world embroidery requirements. Our findings underscore the mixed outcomes of employing GAI for producing embroiderable images, from facilitating creativity and inclusion to navigating the unpredictability of AI-generated designs. Future work aims to refine GAI tools we explored for generating embroiderable images to make them more performant and accessible, with the goal of fostering more inclusion in the domains of creativity and making.

cs.HC

Towards Human-Centered Early Prediction Models for Academic Performance in Real-World Contexts

Supporting student success requires collaboration among multiple stakeholders. Researchers have explored machine learning models for academic performance prediction; yet key challenges remain in ensuring these models are interpretable, equitable, and actionable within real-world educational support systems. First, many models prioritize predictive accuracy but overlook human-centered machine learning principles, limiting trust among students and reducing their usefulness for educators and institutional decision-makers. Second, most models require at least a month of data before making reliable predictions, delaying opportunities for early intervention. Third, current models primarily rely on sporadically collected, classroom-derived data, missing broader behavioral patterns that could provide more continuous and actionable insights. To address these gaps, we present three modeling approaches-LR, 1D-CNN, and MTL-1D-CNN-to classify students as low or high academic performers. We evaluate them based on explainability, fairness, and generalizability to assess their alignment with key social values. Using behavioral and self-reported data collected within the first week of two Spring terms, we demonstrate that these models can identify at-risk students as early as week one. However, trade-offs across human-centered machine learning principles highlight the complexity of designing predictive models that effectively support multi-stakeholder decision-making and intervention strategies. We discuss these trade-offs and their implications for different stakeholders, outlining how predictive models can be integrated into student support systems. Finally, we examine broader socio-technical challenges in deploying these models and propose future directions for advancing human-centered, collaborative academic prediction systems.

cs.HC

MatplotAlt: A Python Library for Adding Alt Text to Matplotlib Figures in Computational Notebooks

We present MatplotAlt, an open-source Python package for easily adding alternative text to Matplotlib figures. MatplotAlt equips Jupyter notebook authors to automatically generate and surface chart descriptions with a single line of code or command, and supports a range of options that allow users to customize the generation and display of captions based on their preferences and accessibility needs. Our evaluation indicates that MatplotAlt's heuristic and LLM-based methods to generate alt text can create accurate long-form descriptions of both simple univariate and complex Matplotlib figures. We find that state-of-the-art LLMs still struggle with factual errors when describing charts, and improve the accuracy of our descriptions by prompting GPT4-turbo with heuristic-based alt text or data tables parsed from the Matplotlib figure.

cs.HC

Accessibility Considerations in the Development of an AI Action Plan

We argue that there is a need for Accessibility to be represented in several important domains: - Capitalize on the new capabilities AI provides - Support for open source development of AI, which can allow disabled and disability focused professionals to contribute, including - Development of Accessibility Apps which help realise the promise of AI in accessibility domains - Open Source Model Development and Validation to ensure that accessibility concerns are addressed in these algorithms - Data Augmentation to include accessibility in data sets used to train models - Accessible Interfaces that allow disabled people to use any AI app, and to validate its outputs - Dedicated Functionality and Libraries that can make it easy to integrate AI support into a variety of settings and apps. - Data security and privacy and privacy risks including data collected by AI based accessibility technologies; and the possibility of disability disclosure. - Disability-specific AI risks and biases including both direct bias (during AI use by the disabled person) and indirect bias (when AI is used by someone else on data relating to a disabled person).

cs.CY

Customized Mid-Air Gestures for Accessibility: A $B Recognizer for Multi-Dimensional Biosignal Gestures

Biosignal interfaces, using sensors in, on, or around the body, promise to enhance wearables interaction and improve device accessibility for people with motor disabilities. However, biosignals are multi-modal, multi-dimensional, and noisy, requiring domain expertise to design input features for gesture classifiers. The \$B-recognizer enables mid-air gesture recognition without needing expertise in biosignals or algorithms. \$B resamples, normalizes, and performs dimensionality reduction to reduce noise and enhance signals relevant to the recognition. We tested \$B on a dataset of 26 participants with and 8 participants without upper-body motor disabilities performing personalized ability-based gestures. For two conditions (user-dependent, gesture articulation variability), \$B outperformed our comparison algorithms (traditional machine learning with expert features and deep learning), with > 95% recognition rate. For the user-independent condition, \$B and deep learning performed comparably for participants with disabilities. Our biosignal dataset is publicly available online. $B highlights the potential and feasibility of accessible biosignal interfaces.

cs.HC

Illuminating the Unseen: Investigating the Context-induced Harms in Behavioral Sensing

Behavioral sensing technologies are rapidly evolving across a range of well-being applications. Despite its potential, concerns about the responsible use of such technology are escalating. In response, recent research within the sensing technology has started to address these issues. While promising, they primarily focus on broad demographic categories and overlook more nuanced, context-specific identities. These approaches lack grounding within domain-specific harms that arise from deploying sensing technology in diverse social, environmental, and technological settings. Additionally, existing frameworks for evaluating harms are designed for a generic ML life cycle, and fail to adapt to the dynamic and longitudinal considerations for behavioral sensing technology. To address these gaps, we introduce a framework specifically designed for evaluating behavioral sensing technologies. This framework emphasizes a comprehensive understanding of context, particularly the situated identities of users and the deployment settings of the sensing technology. It also highlights the necessity for iterative harm mitigation and continuous maintenance to adapt to the evolving nature of technology and its use. We demonstrate the feasibility and generalizability of our framework through post-hoc evaluations on two real-world behavioral sensing studies conducted in different international contexts, involving varied population demographics and machine learning tasks. Our evaluations provide empirical evidence of both situated identity-based harm and more domain-specific harms, and discuss the trade-offs introduced by implementing bias mitigation techniques.

cs.HC

Identifying and Improving Disability Bias in GPT-Based Resume Screening

As Generative AI rises in adoption, its use has expanded to include domains such as hiring and recruiting. However, without examining the potential of bias, this may negatively impact marginalized populations, including people with disabilities. To address this important concern, we present a resume audit study, in which we ask ChatGPT (specifically, GPT-4) to rank a resume against the same resume enhanced with an additional leadership award, scholarship, panel presentation, and membership that are disability related. We find that GPT-4 exhibits prejudice towards these enhanced CVs. Further, we show that this prejudice can be quantifiably reduced by training a custom GPTs on principles of DEI and disability justice. Our study also includes a unique qualitative analysis of the types of direct and indirect ableism GPT-4 uses to justify its biased decisions and suggest directions for additional bias mitigation work. Additionally, since these justifications are presumably drawn from training data containing real-world biased statements made by humans, our analysis suggests additional avenues for understanding and addressing human bias.

cs.CY

FabHacks: Transform Everyday Objects into Functional Fixtures

Storage, organizing, and decorating are an important part of home design. While one can buy commercial items for many of these tasks, this can be costly, and re-use is more sustainable. An alternative is a "home hack", a functional assembly that can be constructed from existing household items. However, coming up with such hacks requires combining objects to make a physically valid design, which might be difficult to test if they are large, require nailing or screwing something to the wall, or the designer has mobility limitations. In this work, we present a design and visualization system for creating workable functional assemblies, FabHacks, which is based on a solver-aided domain-specific language (S-DSL) FabHaL. By analyzing existing home hacks shared online, we create a design abstraction for connecting household items using predefined types of connections. We provide a UI for FabHaL that can be used to design assemblies that fulfill a given specification. Our system leverages a physics-based solver that takes an assembly design and finds its expected physical configuration. Our validation includes a user study showing that users can create assemblies successfully using our UI and explore a range of designs.

cs.GR

An Autoethnographic Case Study of Generative Artificial Intelligence's Utility for Accessibility

With the recent rapid rise in Generative Artificial Intelligence (GAI) tools, it is imperative that we understand their impact on people with disabilities, both positive and negative. However, although we know that AI in general poses both risks and opportunities for people with disabilities, little is known specifically about GAI in particular. To address this, we conducted a three-month autoethnography of our use of GAI to meet personal and professional needs as a team of researchers with and without disabilities. Our findings demonstrate a wide variety of potential accessibility-related uses for GAI while also highlighting concerns around verifiability, training data, ableism, and false promises.

cs.HC

A Framework for Designing Fair Ubiquitous Computing Systems

Over the past few decades, ubiquitous sensors and systems have been an integral part of humans' everyday life. They augment human capabilities and provide personalized experiences across diverse contexts such as healthcare, education, and transportation. However, the widespread adoption of ubiquitous computing has also brought forth concerns regarding fairness and equitable treatment. As these systems can make automated decisions that impact individuals, it is essential to ensure that they do not perpetuate biases or discriminate against specific groups. While fairness in ubiquitous computing has been an acknowledged concern since the 1990s, it remains understudied within the field. To bridge this gap, we propose a framework that incorporates fairness considerations into system design, including prioritizing stakeholder perspectives, inclusive data collection, fairness-aware algorithms, appropriate evaluation criteria, enhancing human engagement while addressing privacy concerns, and interactive improvement and regular monitoring. Our framework aims to guide the development of fair and unbiased ubiquitous computing systems, ensuring equal treatment and positive societal impact.

cs.HC

Notably Inaccessible -- Data Driven Understanding of Data Science Notebook (In)Accessibility

Computational notebooks, tools that facilitate storytelling through exploration, data analysis, and information visualization, have become the widely accepted standard in the data science community. These notebooks have been widely adopted through notebook software such as Jupyter, Datalore and Google Colab, both in academia and industry. While there is extensive research to learn how data scientists use computational notebooks, identify their pain points, and enable collaborative data science practices, very little is known about the various accessibility barriers experienced by blind and visually impaired (BVI) users using these notebooks. BVI users are unable to use computational notebook interfaces due to (1) inaccessibility of the interface, (2) common ways in which data is represented in these interfaces, and (3) inability for popular libraries to provide accessible outputs. We perform a large scale systematic analysis of 100000 Jupyter notebooks to identify various accessibility challenges in published notebooks affecting the creation and consumption of these notebooks. Through our findings, we make recommendations to improve accessibility of the artifacts of a notebook, suggest authoring practices, and propose changes to infrastructure to make notebooks accessible. An accessible PDF can be obtained at https://blvi.dev/noteably-inaccessible-paper

cs.HC

GLOBEM Dataset: Multi-Year Datasets for Longitudinal Human Behavior Modeling Generalization

Recent research has demonstrated the capability of behavior signals captured by smartphones and wearables for longitudinal behavior modeling. However, there is a lack of a comprehensive public dataset that serves as an open testbed for fair comparison among algorithms. Moreover, prior studies mainly evaluate algorithms using data from a single population within a short period, without measuring the cross-dataset generalizability of these algorithms. We present the first multi-year passive sensing datasets, containing over 700 user-years and 497 unique users' data collected from mobile and wearable sensors, together with a wide range of well-being metrics. Our datasets can support multiple cross-dataset evaluations of behavior modeling algorithms' generalizability across different users and years. As a starting point, we provide the benchmark results of 18 algorithms on the task of depression detection. Our results indicate that both prior depression detection algorithms and domain generalization techniques show potential but need further research to achieve adequate cross-dataset generalizability. We envision our multi-year datasets can support the ML community in developing generalizable longitudinal behavior modeling algorithms.

cs.LG

The Global Care Ecosystems of 3D Printed Assistive Devices

The popularity of 3D printed assistive technology has led to the emergence of new ecosystems of care, where multiple stakeholders (makers, clinicians, and recipients with disabilities) work toward creating new upper limb prosthetic devices. However, despite the increasing growth, we currently know little about the differences between these care ecosystems. Medical regulations and the prevailing culture have greatly impacted how ecosystems are structured and stakeholders work together, including whether clinicians and makers collaborate. To better understand these care ecosystems, we interviewed a range of stakeholders from multiple countries, including Brazil, Chile, Costa Rica, France, India, Mexico, and the U.S. Our broad analysis allowed us to uncover different working examples of how multiple stakeholders collaborate within these care ecosystems and the main challenges they face. Through our study, we were able to uncover that the ecosystems with multi-stakeholder collaborations exist (something prior work had not seen), and these ecosystems showed increased success and impact. We also identified some of the key follow-up practices to reduce device abandonment. Of particular importance are to have ecosystems put in place follow up practices that integrate formal agreements and compensations for participation (which do not need to be just monetary). We identified that these features helped to ensure multi-stakeholder involvement and ecosystem sustainability. We finished the paper with socio-technical recommendations to create vibrant care ecosystems that include multiple stakeholders in the production of 3D printed assistive devices.

cs.HC

Increasing Data Equity Through Accessibility

This position statement is a response to the Office of Science and Technology Policy's Request for Information on "Equitable Data Engagement and Accountability." This response considers data equity specifically for people with disabilities. The RFI asks "how Federal agencies can better support collaboration with other levels of government, civil society, and the research community around the production and use of equitable data." We argue that one critically underserved community in the context of data equity is people with disabilities. Today's tools make it extremely difficult for disabled people to (1) interact with data and data visualizations and (2) take jobs that involve working with and visualizing data. Yet access to such data is increasingly critical, and integral, to engaging with government and civil society. We must change the standards and expectations around data practices to include disabled people and support the research necessary to achieve those goals.

cs.HC