arXiv subjects

Jennifer Wortman Vaughan

Publications and source records attributed to Jennifer Wortman Vaughan.

At least 19 recordsLinked to original sources

arXiv2026

Use and Effects of LLMs in Peer Review: A Randomized Experiment and Survey at ICML 2026

LLMs are rapidly reshaping peer review, making it important to understand how reviewers use them in practice and how different LLM-use policies affect review outcomes. We investigate these questions through a randomized experiment and an anonymous post-survey at ICML 2026, a major machine learning conference involving over 24,000 papers and 17,000 reviewers. Reviewers were assigned to either a conservative policy prohibiting all LLM use or a permissive policy allowing limited assistance, with randomization among a subset of main-track papers and reviewers. Policy assignment had near-zero effects on final paper decisions, paper scores, and reviewer confidence, although reviews under the permissive policy were 5.5-7% longer. Post-survey responses (N=1,486) revealed diverse attitudes toward LLMs and substantial noncompliance: 22.5% of conservative-policy reviewers reported using an LLM despite the prohibition, and 36.5% of permissive-policy reviewers reported at least one explicitly disallowed use. We discuss implications for future peer-review policy and tool design.

cs.HC↗

arXiv2026

What We Know about Responsible AI Practices in Industry: A Half Decade of Empirical Research

Responsible AI (RAI) has become a central concern for technology companies, regulators, and the public. How industry practitioners interpret, implement, and sustain RAI work directly shapes the design and deployment of AI systems. As empirical scholarship examining RAI practices in industry has rapidly expanded, findings are dispersed across studies that focus on different roles, organizational contexts, and interventions. This work synthesizes current knowledge through a literature review of 161 empirical studies spanning six years, each engaging industry practitioners via interviews, surveys, workshops, ethnographies, and other methods. Our synthesis reveals both meaningful progress and persistent challenges in industry RAI practice. Practitioner awareness has increased, RAI activities have become more professionalized, and interventions such as toolkits and guidelines are more widely adopted. At the same time, practitioners continue to face substantial barriers, including limited training, uneven organizational support, and a lack of interventions tailored to day-to-day work practices. By consolidating and organizing these findings, we provide a more complete account of industry RAI than any single study to date. We conclude by discussing implications for RAI researchers, practitioners seeking to adopt effective practices, and policymakers aiming to ground governance efforts in the realities of industry contexts.

cs.HC↗

arXiv2026

Beyond "I Can't Help With That": How Child Safety Experts Evaluate AI Chatbot Safety

Youth increasingly turn to AI chatbots for social and emotional support, raising concerns about how these systems respond, especially in high-stakes situations. However, existing child safety evaluations of AI lack grounding in real-world harms that youth experience, rely on unvalidated assumptions about what counts as an appropriate output (e.g., refusal), and typically focus on detecting adversarial prompts or surface-level harms in outputs only. Thus, these evaluations can fail to detect responses that pose harm to youth in practice. To better understand the limitations of current evaluation practices, we conducted interviews with 19 practitioners working directly with youth in vulnerable situations, including social workers, therapists, and psychologists, asking them to reflect on chatbots' responses to risky situations commonly faced by youth, as established in prior empirical work. Practitioners identified chatbot behaviors likely to cause harm as well as those that could meaningfully support youth in difficult moments, discussed the role that chatbots should (and should not) play in these interactions, and offered concrete recommendations for improving chatbot responses. Based on these findings, we provide recommendations for AI child safety evaluation and infrastructure, and highlight the need for incorporating practitioners' perspectives into safety work.

cs.CY↗

arXiv2026

Position: Explainability Research Must Prioritize Foundations over Ad-hoc Methods

Despite the proliferation of Explainable AI (XAI) techniques -- from feature attributions to sparse autoencoders -- explanations rarely influence real-world workflows. In practice, they are often generated and discarded without guiding meaningful action. This gap reflects foundational shortcomings: research has not yet established methodologies for integrating explanations into end-to-end, human-in-the-loop systems. This position paper argues that the machine learning community must pivot from ad-hoc XAI methods toward addressing foundational & structural challenges, including unclear problem formulations, underspecified evaluation objectives, and the absence of pipelines for explanation-driven feedback. We support this claim through an analysis of recent ICML, NeurIPS, and ICLR papers and a survey of XAI practitioners, revealing recurring issues that limit cumulative progress. We conclude by outlining a practical checklist designed to shift XAI toward a more human-centered, action-oriented paradigm. By emphasizing foundational clarity over the development of ad-hoc methods, we hope to provide a roadmap for integrating explanations into actionable, feedback-driven AI systems.

cs.LG↗

arXiv2026

Evaluating AI-Generated Images of Cultural Artifacts with Community-Informed Rubrics

Measurement is essential to improving AI performance and mitigating harms for marginalized groups. As generative AI systems are rapidly deployed across geographies and contexts, AI measurement practices must be designed to support repeatable, automatable application across different models, datasets, and evaluation settings. But the drive to automate measurement can be in tension with the ability for measurement instruments to capture the expertise and perspectives of communities impacted by AI. Recent work advocates for breaking measurement into several key stages: first moving from an abstract concept to be measured into a precise, "systematized" concept; next operationalizing the systematized concept into a concrete measurement instrument; and finally applying the measurement instrument on data to produce measurements. This opens up an opportunity to concentrate community engagement in the systematization phase before operationalizing and applying measurement instruments. In this paper, we explore how to involve communities in systematizing the concept of "cultural appropriateness" in text-to-image models' representation of culturally significant artifacts through case studies with three communities: blind and low vision individuals residing in the UK, residents of Kerala, and residents of Tamil Nadu. Our systematized concepts reflect community members' lived experiences interacting with each artifact and how they want their material culture to be depicted, demonstrating the value of community involvement in defining valid measures. We explore how these systematized concepts can be operationalized into automated measurement instruments that could be applied using a multimodal LLM-as-a-judge approach and challenges that remain. We reflect on the benefits and limitations of such approaches.

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arXiv2025

Machine Unlearning Doesn't Do What You Think: Lessons for Generative AI Policy and Research

"Machine unlearning" is a popular proposed solution for mitigating the existence of content in an AI model that is problematic for legal or moral reasons, including privacy, copyright, safety, and more. For example, unlearning is often invoked as a solution for removing the effects of specific information from a generative-AI model's parameters, e.g., a particular individual's personal data or the inclusion of copyrighted content in the model's training data. Unlearning is also proposed as a way to prevent a model from generating targeted types of information in its outputs, e.g., generations that closely resemble a particular individual's data or reflect the concept of "Spiderman." Both of these goals--the targeted removal of information from a model and the targeted suppression of information from a model's outputs--present various technical and substantive challenges. We provide a framework for ML researchers and policymakers to think rigorously about these challenges, identifying several mismatches between the goals of unlearning and feasible implementations. These mismatches explain why unlearning is not a general-purpose solution for circumscribing generative-AI model behavior in service of broader positive impact.

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arXiv2025

Position: Evaluating Generative AI Systems Is a Social Science Measurement Challenge

The measurement tasks involved in evaluating generative AI (GenAI) systems lack sufficient scientific rigor, leading to what has been described as "a tangle of sloppy tests [and] apples-to-oranges comparisons" (Roose, 2024). In this position paper, we argue that the ML community would benefit from learning from and drawing on the social sciences when developing and using measurement instruments for evaluating GenAI systems. Specifically, our position is that evaluating GenAI systems is a social science measurement challenge. We present a four-level framework, grounded in measurement theory from the social sciences, for measuring concepts related to the capabilities, behaviors, and impacts of GenAI systems. This framework has two important implications: First, it can broaden the expertise involved in evaluating GenAI systems by enabling stakeholders with different perspectives to participate in conceptual debates. Second, it brings rigor to both conceptual and operational debates by offering a set of lenses for interrogating validity.

cs.CY↗

arXiv2025

Examining the Expanding Role of Synthetic Data Throughout the AI Development Pipeline

Alongside the growth of generative AI, we are witnessing a surge in the use of synthetic data across all stages of the AI development pipeline. It is now common practice for researchers and practitioners to use one large generative model (which we refer to as an auxiliary model) to generate synthetic data that is used to train or evaluate another, reconfiguring AI workflows and reshaping the very nature of data. While scholars have raised concerns over the risks of synthetic data, policy guidance and best practices for its responsible use have not kept up with these rapidly evolving industry trends, in part because we lack a clear picture of current practices and challenges. Our work aims to address this gap. Through 29 interviews with AI practitioners and responsible AI experts, we examine the expanding role of synthetic data in AI development. Our findings reveal how auxiliary models are now widely used across the AI development pipeline. Practitioners describe synthetic data as crucial for addressing data scarcity and providing a competitive edge, noting that evaluation of generative AI systems at scale would be infeasible without auxiliary models. However, they face challenges controlling the outputs of auxiliary models, generating data that accurately depict underrepresented groups, and scaling data validation practices that are based primarily on manual inspection. We detail general limitations of and ethical considerations for synthetic data and conclude with a proposal of concrete steps towards the development of best practices for its responsible use.

cs.HC↗

arXiv2025

Canvil: Designerly Adaptation for LLM-Powered User Experiences

Advancements in large language models (LLMs) are sparking a proliferation of LLM-powered user experiences (UX). In product teams, designers often craft UX to meet user needs, but it is unclear how they engage with LLMs as a novel design material. Through a formative study with 12 designers, we find that designers seek a translational process that enables design requirements to shape and be shaped by LLM behavior, motivating a need for designerly adaptation to facilitate this translation. We then built Canvil, a Figma widget that operationalizes designerly adaptation. We used Canvil as a probe to study designerly adaptation in a group-based design study (6 groups, N=17), finding that designers constructively iterated on both adaptation approaches and interface designs to enhance end-user interaction with LLMs. Furthermore, designers identified promising collaborative workflows for designerly adaptation. Our work opens new avenues for processes and tools that foreground designers' human-centered expertise when developing LLM-powered applications.

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arXiv2025

Fostering Appropriate Reliance on Large Language Models: The Role of Explanations, Sources, and Inconsistencies

Large language models (LLMs) can produce erroneous responses that sound fluent and convincing, raising the risk that users will rely on these responses as if they were correct. Mitigating such overreliance is a key challenge. Through a think-aloud study in which participants use an LLM-infused application to answer objective questions, we identify several features of LLM responses that shape users' reliance: explanations (supporting details for answers), inconsistencies in explanations, and sources. Through a large-scale, pre-registered, controlled experiment (N=308), we isolate and study the effects of these features on users' reliance, accuracy, and other measures. We find that the presence of explanations increases reliance on both correct and incorrect responses. However, we observe less reliance on incorrect responses when sources are provided or when explanations exhibit inconsistencies. We discuss the implications of these findings for fostering appropriate reliance on LLMs.

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arXiv2025

Supporting Industry Computing Researchers in Assessing, Articulating, and Addressing the Potential Negative Societal Impact of Their Work

Recent years have witnessed increasing calls for computing researchers to grapple with the societal impacts of their work. Tools such as impact assessments have gained prominence as a method to uncover potential impacts, and a number of publication venues now encourage authors to include an impact statement in their submissions. Despite this push, little is known about the way researchers assess, articulate, and address the potential negative societal impact of their work -- especially in industry settings, where research outcomes are often quickly integrated into products. In addition, while there are nascent efforts to support researchers in this task, there remains a dearth of empirically-informed tools and processes. Through interviews with 25 industry computing researchers across different companies and research areas, we first identify four key factors that influence how they grapple with (or choose not to grapple with) the societal impact of their research. To develop an effective impact assessment template tailored to industry computing researchers' needs, we conduct an iterative co-design process with these 25 industry researchers and an additional 16 researchers and practitioners with prior experience and expertise in reviewing and developing impact assessments or broad responsible computing practices. Through the co-design process, we develop 10 design considerations to facilitate the effective design, development, and adaptation of an impact assessment template for use in industry research settings and beyond, as well as our own ``Societal Impact Assessment'' template with concrete scaffolds. We explore the effectiveness of this template through a user study with 15 industry research interns, revealing both its strengths and limitations. Finally, we discuss the implications for future researchers and organizations seeking to foster more responsible research practices.

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arXiv2024

Challenges in Human-Agent Communication

Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve problems. Although such agents can communicate with users through natural language, their complexity and wide-ranging failure modes present novel challenges for human-AI interaction. Building on prior research and informed by a communication grounding perspective, we contribute to the study of \emph{human-agent communication} by identifying and analyzing twelve key communication challenges that these systems pose. These include challenges in conveying information from the agent to the user, challenges in enabling the user to convey information to the agent, and overarching challenges that need to be considered across all human-agent communication. We illustrate each challenge through concrete examples and identify open directions of research. Our findings provide insights into critical gaps in human-agent communication research and serve as an urgent call for new design patterns, principles, and guidelines to support transparency and control in these systems.

cs.HC↗

arXiv2024

Dimensions of Generative AI Evaluation Design

There are few principles or guidelines to ensure evaluations of generative AI (GenAI) models and systems are effective. To help address this gap, we propose a set of general dimensions that capture critical choices involved in GenAI evaluation design. These dimensions include the evaluation setting, the task type, the input source, the interaction style, the duration, the metric type, and the scoring method. By situating GenAI evaluations within these dimensions, we aim to guide decision-making during GenAI evaluation design and provide a structure for comparing different evaluations. We illustrate the utility of the proposed set of general dimensions using two examples: a hypothetical evaluation of the fairness of a GenAI system and three real-world GenAI evaluations of biological threats.

cs.CY↗

arXiv2024

Evaluating Generative AI Systems is a Social Science Measurement Challenge

Across academia, industry, and government, there is an increasing awareness that the measurement tasks involved in evaluating generative AI (GenAI) systems are especially difficult. We argue that these measurement tasks are highly reminiscent of measurement tasks found throughout the social sciences. With this in mind, we present a framework, grounded in measurement theory from the social sciences, for measuring concepts related to the capabilities, impacts, opportunities, and risks of GenAI systems. The framework distinguishes between four levels: the background concept, the systematized concept, the measurement instrument(s), and the instance-level measurements themselves. This four-level approach differs from the way measurement is typically done in ML, where researchers and practitioners appear to jump straight from background concepts to measurement instruments, with little to no explicit systematization in between. As well as surfacing assumptions, thereby making it easier to understand exactly what the resulting measurements do and do not mean, this framework has two important implications for evaluating evaluations: First, it can enable stakeholders from different worlds to participate in conceptual debates, broadening the expertise involved in evaluating GenAI systems. Second, it brings rigor to operational debates by offering a set of lenses for interrogating the validity of measurement instruments and their resulting measurements.

cs.CY↗

arXiv2024

Generation Probabilities Are Not Enough: Uncertainty Highlighting in AI Code Completions

Large-scale generative models enabled the development of AI-powered code completion tools to assist programmers in writing code. However, much like other AI-powered tools, AI-powered code completions are not always accurate, potentially introducing bugs or even security vulnerabilities into code if not properly detected and corrected by a human programmer. One technique that has been proposed and implemented to help programmers identify potential errors is to highlight uncertain tokens. However, there have been no empirical studies exploring the effectiveness of this technique -- nor investigating the different and not-yet-agreed-upon notions of uncertainty in the context of generative models. We explore the question of whether conveying information about uncertainty enables programmers to more quickly and accurately produce code when collaborating with an AI-powered code completion tool, and if so, what measure of uncertainty best fits programmers' needs. Through a mixed-methods study with 30 programmers, we compare three conditions: providing the AI system's code completion alone, highlighting tokens with the lowest likelihood of being generated by the underlying generative model, and highlighting tokens with the highest predicted likelihood of being edited by a programmer. We find that highlighting tokens with the highest predicted likelihood of being edited leads to faster task completion and more targeted edits, and is subjectively preferred by study participants. In contrast, highlighting tokens according to their probability of being generated does not provide any benefit over the baseline with no highlighting. We further explore the design space of how to convey uncertainty in AI-powered code completion tools, and find that programmers prefer highlights that are granular, informative, interpretable, and not overwhelming.

cs.HC↗

arXiv2024

(De)Noise: Moderating the Inconsistency Between Human Decision-Makers

Prior research in psychology has found that people's decisions are often inconsistent. An individual's decisions vary across time, and decisions vary even more across people. Inconsistencies have been identified not only in subjective matters, like matters of taste, but also in settings one might expect to be more objective, such as sentencing, job performance evaluations, or real estate appraisals. In our study, we explore whether algorithmic decision aids can be used to moderate the degree of inconsistency in human decision-making in the context of real estate appraisal. In a large-scale human-subject experiment, we study how different forms of algorithmic assistance influence the way that people review and update their estimates of real estate prices. We find that both (i) asking respondents to review their estimates in a series of algorithmically chosen pairwise comparisons and (ii) providing respondents with traditional machine advice are effective strategies for influencing human responses. Compared to simply reviewing initial estimates one by one, the aforementioned strategies lead to (i) a higher propensity to update initial estimates, (ii) a higher accuracy of post-review estimates, and (iii) a higher degree of consistency between the post-review estimates of different respondents. While these effects are more pronounced with traditional machine advice, the approach of reviewing algorithmically chosen pairs can be implemented in a wider range of settings, since it does not require access to ground truth data.

cs.HC↗

arXiv2024

"I'm Not Sure, But...": Examining the Impact of Large Language Models' Uncertainty Expression on User Reliance and Trust

Widely deployed large language models (LLMs) can produce convincing yet incorrect outputs, potentially misleading users who may rely on them as if they were correct. To reduce such overreliance, there have been calls for LLMs to communicate their uncertainty to end users. However, there has been little empirical work examining how users perceive and act upon LLMs' expressions of uncertainty. We explore this question through a large-scale, pre-registered, human-subject experiment (N=404) in which participants answer medical questions with or without access to responses from a fictional LLM-infused search engine. Using both behavioral and self-reported measures, we examine how different natural language expressions of uncertainty impact participants' reliance, trust, and overall task performance. We find that first-person expressions (e.g., "I'm not sure, but...") decrease participants' confidence in the system and tendency to agree with the system's answers, while increasing participants' accuracy. An exploratory analysis suggests that this increase can be attributed to reduced (but not fully eliminated) overreliance on incorrect answers. While we observe similar effects for uncertainty expressed from a general perspective (e.g., "It's not clear, but..."), these effects are weaker and not statistically significant. Our findings suggest that using natural language expressions of uncertainty may be an effective approach for reducing overreliance on LLMs, but that the precise language used matters. This highlights the importance of user testing before deploying LLMs at scale.

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arXiv2024

Open Datasheets: Machine-readable Documentation for Open Datasets and Responsible AI Assessments

This paper introduces a no-code, machine-readable documentation framework for open datasets, with a focus on responsible AI (RAI) considerations. The framework aims to improve comprehensibility, and usability of open datasets, facilitating easier discovery and use, better understanding of content and context, and evaluation of dataset quality and accuracy. The proposed framework is designed to streamline the evaluation of datasets, helping researchers, data scientists, and other open data users quickly identify datasets that meet their needs and organizational policies or regulations. The paper also discusses the implementation of the framework and provides recommendations to maximize its potential. The framework is expected to enhance the quality and reliability of data used in research and decision-making, fostering the development of more responsible and trustworthy AI systems.

cs.LG↗