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Jeongone Seo

Publications and source records attributed to Jeongone Seo.

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Interdependent Navigation and Pragmatic Disengagement: How Older Korean Immigrants Selectively Engage with Digital Technologies

Older immigrant adults face unique barriers to digital participation, often framed as skill deficits. Through a community-based study with 22 older Korean immigrants in the greater New York area, we reframe these behaviors as active strategies. We identify pragmatic disengagement, where users selectively reject emotionally taxing or linguistically risky technologies, and interdependent navigation, where digital literacy operates as a distributed, relational resource rather than an individual skill. These practices reveal that non-use is often a culturally grounded form of "data refusal" shaped by values of dignity and family obligation. We contribute to CSCW by expanding theories of non-use beyond accessibility, offering design recommendations for "relational infrastructure" that supports dignity-preserving, collaborative engagement for aging immigrant populations.

cs.CY

When Familiarity Remains: Procedural Memory, Symbolic Anchors, and Digital Engagement in Dementia Care

INTRODUCTION: Older adults with early-stage dementia often retain procedural memory, enabling continued use of familiar technologies. Additionally, symbolic anchors such as photos or personalized content may serve as memory cues to reinforce digital engagement. This study explores how these mechanisms support technology use in dementia care within the South Korean context. METHODS: We conducted in-depth interviews with 11 professional caregivers of community-dwelling older adults with cognitive decline. Grounded theory methods guided the analysis, using iterative coding and constant comparison to identify emergent themes. RESULTS: Caregivers reported that familiar digital routines (e.g., taking photos) persisted through procedural memory. Symbolic anchors such as family photos or recognizable icons enhanced interaction and emotional engagement. However, unfamiliar or anthropomorphic technologies often triggered fear or symbolic resistance. DISCUSSION: Findings highlight the dual role of procedural memory and symbolic anchors in sustaining digital engagement. Designing culturally responsive and cognitively accessible technologies may enhance autonomy and well-being in dementia care. Keywords: procedural memory, symbolic anchors, dementia care, digital engagement, older adults, cultural adaptation, caregiving technologies

cs.HC

Governance and Technological Challenge in Digital Solidarity Economies: A Case Study of a Collaborative Transportation Platform in South Korea

South Korea's City P illustrates how lofty goals of digital solidarity can falter when challenged by local governance realities. Drawing on Hansmann's ownership theory, collaborative governance concepts, and platform cooperativism, we conducted a qualitative case study involving policy documents, independent assessments, and 11 in-depth interviews with residents, officials, and technology developers. Findings reveal a marked disconnect between the initiative's stated emphasis on community co-ownership and the actual power dynamics that largely favored government agencies and external firms. Although blockchain and integrated digital tools were meant to enhance transparency and inclusivity, stakeholders--especially elderly residents--experienced confusion and mistrust. We argue that genuine collaboration in digital solidarity economies requires not only robust technical designs but also culturally resonant ownership structures, substantive inclusion of local voices, and transparent governance mechanisms. The City P case underscores the necessity of addressing heterogeneous digital capacities, aligning funding and incentives with grassroots empowerment, and mitigating performative participation to ensure meaningful and sustainable outcomes in community-based digital innovation.

cs.CY

Intergenerational AI Literacy in Korean Immigrant Families: Interpretive Gatekeeping Meets Convenient Critical Deferment

As artificial intelligence (AI) becomes deeply integrated into family life, immigrant families must navigate unique intergenerational, linguistic, and cultural challenges. This study examines how Korean immigrant families in the United States negotiate the use of AI tools such as ChatGPT and smart assistants in their homes. Through 20 semi-structured interviews with parents and teens, we identify two key practices that shape their engagement: interpretive gatekeeping, where parents mediate their children's AI use through a lens of cultural and ethical values, and convenient critical deferment, where teens strategically postpone critical evaluation of AI for immediate academic and social utility. These intertwined practices challenge conventional, skills-based models of AI literacy, revealing it instead as a dynamic and relational practice co-constructed through ongoing family negotiation. We contribute to information science and HCI by offering a new conceptual extension for intergenerational AI literacy and providing design implications for more equitable, culturally attuned, and family-centered AI systems.

cs.HC