arXiv subjects

Jessica Dai

Publications and source records attributed to Jessica Dai.

14 recordsLinked to original sources

arXiv2026

Three Years of r/ChatGPT: Societal Impact Evaluations from Social Media Data

ChatGPT was launched on November 30, 2022; the r/ChatGPT subreddit was created just one day later. Since then, chatbot-based AI products have gone from niche proofs-of-concept to widely-used household names. However, the ways in which adoption has developed among the public remains poorly understood. In this paper, we develop a framework for using social media as a data source for understanding the societal impact of widely-adopted consumer AI products, and propose PuLSE (Public and Longitudinal Signals for Evaluation), a general approach to monitoring for societally-impactful trends in real time. We apply our framework to conduct what is, to the best of our knowledge, the first longitudinal study of r/ChatGPT. We find that, overall, r/ChatGPT posts over time illustrate the normalization of ChatGPT as an everyday consumer product rather than an exceptional, novel technology. However, our retrospective analysis also finds that posts about using ChatGPT for mental health support, and posts about developing emotional attachments to ChatGPT, both rise steadily in frequency almost immediately after the launch of GPT-4o in May 2024. We show that PuLSE can detect the increase in emotional engagement as early as October 2024 -- months before OpenAI made any (public) acknowledgment of this impact. An interactive site to explore our results and methods, updated daily with live data, is available at rchatgpt-pulse.github.io.

cs.CY↗

arXiv2025

Patient Safety Risks from AI Scribes: Signals from End-User Feedback

AI scribes are transforming clinical documentation at scale. However, their real-world performance remains understudied, especially regarding their impacts on patient safety. To this end, we initiate a mixed-methods study of patient safety issues raised in feedback submitted by AI scribe users (healthcare providers) in a large U.S. hospital system. Both quantitative and qualitative analysis suggest that AI scribes may induce various patient safety risks due to errors in transcription, most significantly regarding medication and treatment; however, further study is needed to contextualize the absolute degree of risk.

cs.CY↗

arXiv2025

Aggregated Individual Reporting for Post-Deployment Evaluation

The need for developing model evaluations beyond static benchmarking, especially in the post-deployment phase, is now well-understood. At the same time, concerns about the concentration of power in deployed AI systems have sparked a keen interest in 'democratic' or 'public' AI. In this work, we bring these two ideas together by proposing mechanisms for aggregated individual reporting (AIR), a framework for post-deployment evaluation that relies on individual reports from the public. An AIR mechanism allows those who interact with a specific, deployed (AI) system to report when they feel that they may have experienced something problematic; these reports are then aggregated over time, with the goal of evaluating the relevant system in a fine-grained manner. This position paper argues that individual experiences should be understood as an integral part of post-deployment evaluation, and that the scope of our proposed aggregated individual reporting mechanism is a practical path to that end. On the one hand, individual reporting can identify substantively novel insights about safety and performance; on the other, aggregation can be uniquely useful for informing action. From a normative perspective, the post-deployment phase completes a missing piece in the conversation about 'democratic' AI. As a pathway to implementation, we provide a workflow of concrete design decisions and pointers to areas requiring further research and methodological development.

cs.CY↗

arXiv2025

The Limits of Preference Data for Post-Training

Recent progress in strengthening the capabilities of large language models has stemmed from applying reinforcement learning to domains with automatically verifiable outcomes. A key question is whether we can similarly use RL to optimize for outcomes in domains where evaluating outcomes inherently requires human feedback; for example, in tasks like deep research and trip planning, outcome evaluation is qualitative and there are many possible degrees of success. One attractive and scalable modality for collecting human feedback is preference data: ordinal rankings (pairwise or $k$-wise) that indicate, for $k$ given outcomes, which one is preferred. In this work, we study a critical roadblock: preference data fundamentally and significantly limits outcome-based optimization. Even with idealized preference data (infinite, noiseless, and online), the use of ordinal feedback can prevent obtaining even approximately optimal solutions. We formalize this impossibility using voting theory, drawing an analogy between how a model chooses to answer a query with how voters choose a candidate to elect. This indicates that grounded human scoring and algorithmic innovations are necessary for extending the success of RL post-training to domains demanding human feedback. We also explore why these limitations have disproportionately impacted RLHF when it comes to eliciting reasoning behaviors (e.g., backtracking) versus situations where RLHF has been historically successful (e.g., instruction-tuning and safety training), finding that the limitations of preference data primarily suppress RLHF's ability to elicit robust strategies -- a class that encompasses most reasoning behaviors.

cs.LG↗

arXiv2025

From Individual Experience to Collective Evidence: A Reporting-Based Framework for Identifying Systemic Harms

When an individual reports a negative interaction with some system, how can their personal experience be contextualized within broader patterns of system behavior? We study the reporting database problem, where individual reports of adverse events arrive sequentially, and are aggregated over time. In this work, our goal is to identify whether there are subgroups--defined by any combination of relevant features--that are disproportionately likely to experience harmful interactions with the system. We formalize this problem as a sequential hypothesis test, and identify conditions on reporting behavior that are sufficient for making inferences about disparities in true rates of harm across subgroups. We show that algorithms for sequential hypothesis tests can be applied to this problem with a standard multiple testing correction. We then demonstrate our method on real-world datasets, including mortgage decisions and vaccine side effects; on each, our method (re-)identifies subgroups known to experience disproportionate harm using only a fraction of the data that was initially used to discover them.

cs.CY↗

arXiv2024

Learning With Multi-Group Guarantees For Clusterable Subpopulations

A canonical desideratum for prediction problems is that performance guarantees should hold not just on average over the population, but also for meaningful subpopulations within the overall population. But what constitutes a meaningful subpopulation? In this work, we take the perspective that relevant subpopulations should be defined with respect to the clusters that naturally emerge from the distribution of individuals for which predictions are being made. In this view, a population refers to a mixture model whose components constitute the relevant subpopulations. We suggest two formalisms for capturing per-subgroup guarantees: first, by attributing each individual to the component from which they were most likely drawn, given their features; and second, by attributing each individual to all components in proportion to their relative likelihood of having been drawn from each component. Using online calibration as a case study, we study a multi-objective algorithm that provides guarantees for each of these formalisms by handling all plausible underlying subpopulation structures simultaneously, and achieve an $O(T^{1/2})$ rate even when the subpopulations are not well-separated. In comparison, the more natural cluster-then-predict approach that first recovers the structure of the subpopulations and then makes predictions suffers from a $O(T^{2/3})$ rate and requires the subpopulations to be separable. Along the way, we prove that providing per-subgroup calibration guarantees for underlying clusters can be easier than learning the clusters: separation between median subgroup features is required for the latter but not the former.

cs.LG↗

arXiv2024

Beyond Personhood: Agency, Accountability, and the Limits of Anthropomorphic Ethical Analysis

What is agency, and why does it matter? In this work, we draw from the political science and philosophy literature and give two competing visions of what it means to be an (ethical) agent. The first view, which we term mechanistic, is commonly--and implicitly--assumed in AI research, yet it is a fundamentally limited means to understand the ethical characteristics of AI. Under the second view, which we term volitional, AI can no longer be considered an ethical agent. We discuss the implications of each of these views for two critical questions: first, what the ideal system ought to look like, and second, how accountability may be achieved. In light of this discussion, we ultimately argue that, in the context of ethically-significant behavior, AI should be viewed not as an agent but as the outcome of political processes.

cs.CY↗

arXiv2024

Mapping Social Choice Theory to RLHF

Recent work on the limitations of using reinforcement learning from human feedback (RLHF) to incorporate human preferences into model behavior often raises social choice theory as a reference point. Social choice theory's analysis of settings such as voting mechanisms provides technical infrastructure that can inform how to aggregate human preferences amid disagreement. We analyze the problem settings of social choice and RLHF, identify key differences between them, and discuss how these differences may affect the RLHF interpretation of well-known technical results in social choice.

cs.AI↗

arXiv2024

Can Probabilistic Feedback Drive User Impacts in Online Platforms?

A common explanation for negative user impacts of content recommender systems is misalignment between the platform's objective and user welfare. In this work, we show that misalignment in the platform's objective is not the only potential cause of unintended impacts on users: even when the platform's objective is fully aligned with user welfare, the platform's learning algorithm can induce negative downstream impacts on users. The source of these user impacts is that different pieces of content may generate observable user reactions (feedback information) at different rates; these feedback rates may correlate with content properties, such as controversiality or demographic similarity of the creator, that affect the user experience. Since differences in feedback rates can impact how often the learning algorithm engages with different content, the learning algorithm may inadvertently promote content with certain such properties. Using the multi-armed bandit framework with probabilistic feedback, we examine the relationship between feedback rates and a learning algorithm's engagement with individual arms for different no-regret algorithms. We prove that no-regret algorithms can exhibit a wide range of dependencies: if the feedback rate of an arm increases, some no-regret algorithms engage with the arm more, some no-regret algorithms engage with the arm less, and other no-regret algorithms engage with the arm approximately the same number of times. From a platform design perspective, our results highlight the importance of looking beyond regret when measuring an algorithm's performance, and assessing the nature of a learning algorithm's engagement with different types of content as well as their resulting downstream impacts.

cs.LG↗

arXiv2023

Clip-OGD: An Experimental Design for Adaptive Neyman Allocation in Sequential Experiments

From clinical development of cancer therapies to investigations into partisan bias, adaptive sequential designs have become increasingly popular method for causal inference, as they offer the possibility of improved precision over their non-adaptive counterparts. However, even in simple settings (e.g. two treatments) the extent to which adaptive designs can improve precision is not sufficiently well understood. In this work, we study the problem of Adaptive Neyman Allocation in a design-based potential outcomes framework, where the experimenter seeks to construct an adaptive design which is nearly as efficient as the optimal (but infeasible) non-adaptive Neyman design, which has access to all potential outcomes. Motivated by connections to online optimization, we propose Neyman Ratio and Neyman Regret as two (equivalent) performance measures of adaptive designs for this problem. We present Clip-OGD, an adaptive design which achieves $\widetilde{O}(\sqrt{T})$ expected Neyman regret and thereby recovers the optimal Neyman variance in large samples. Finally, we construct a conservative variance estimator which facilitates the development of asymptotically valid confidence intervals. To complement our theoretical results, we conduct simulations using data from a microeconomic experiment.

stat.ME↗

arXiv2022

Fairness via Explanation Quality: Evaluating Disparities in the Quality of Post hoc Explanations

As post hoc explanation methods are increasingly being leveraged to explain complex models in high-stakes settings, it becomes critical to ensure that the quality of the resulting explanations is consistently high across various population subgroups including the minority groups. For instance, it should not be the case that explanations associated with instances belonging to a particular gender subgroup (e.g., female) are less accurate than those associated with other genders. However, there is little to no research that assesses if there exist such group-based disparities in the quality of the explanations output by state-of-the-art explanation methods. In this work, we address the aforementioned gaps by initiating the study of identifying group-based disparities in explanation quality. To this end, we first outline the key properties which constitute explanation quality and where disparities can be particularly problematic. We then leverage these properties to propose a novel evaluation framework which can quantitatively measure disparities in the quality of explanations output by state-of-the-art methods. Using this framework, we carry out a rigorous empirical analysis to understand if and when group-based disparities in explanation quality arise. Our results indicate that such disparities are more likely to occur when the models being explained are complex and highly non-linear. In addition, we also observe that certain post hoc explanation methods (e.g., Integrated Gradients, SHAP) are more likely to exhibit the aforementioned disparities. To the best of our knowledge, this work is the first to highlight and study the problem of group-based disparities in explanation quality. In doing so, our work sheds light on previously unexplored ways in which explanation methods may introduce unfairness in real world decision making.

cs.LG↗

arXiv2022

Repairing Regressors for Fair Binary Classification at Any Decision Threshold

We study the problem of post-processing a supervised machine-learned regressor to maximize fair binary classification at all decision thresholds. By decreasing the statistical distance between each group's score distributions, we show that we can increase fair performance across all thresholds at once, and that we can do so without a large decrease in accuracy. To this end, we introduce a formal measure of Distributional Parity, which captures the degree of similarity in the distributions of classifications for different protected groups. Our main result is to put forward a novel post-processing algorithm based on optimal transport, which provably maximizes Distributional Parity, thereby attaining common notions of group fairness like Equalized Odds or Equal Opportunity at all thresholds. We demonstrate on two fairness benchmarks that our technique works well empirically, while also outperforming and generalizing similar techniques from related work.

cs.LG↗

arXiv2021

What will it take to generate fairness-preserving explanations?

In situations where explanations of black-box models may be useful, the fairness of the black-box is also often a relevant concern. However, the link between the fairness of the black-box model and the behavior of explanations for the black-box is unclear. We focus on explanations applied to tabular datasets, suggesting that explanations do not necessarily preserve the fairness properties of the black-box algorithm. In other words, explanation algorithms can ignore or obscure critical relevant properties, creating incorrect or misleading explanations. More broadly, we propose future research directions for evaluating and generating explanations such that they are informative and relevant from a fairness perspective.

cs.LG↗

arXiv2020

Fair Machine Learning Under Partial Compliance

Typically, fair machine learning research focuses on a single decisionmaker and assumes that the underlying population is stationary. However, many of the critical domains motivating this work are characterized by competitive marketplaces with many decisionmakers. Realistically, we might expect only a subset of them to adopt any non-compulsory fairness-conscious policy, a situation that political philosophers call partial compliance. This possibility raises important questions: how does the strategic behavior of decision subjects in partial compliance settings affect the allocation outcomes? If k% of employers were to voluntarily adopt a fairness-promoting intervention, should we expect k% progress (in aggregate) towards the benefits of universal adoption, or will the dynamics of partial compliance wash out the hoped-for benefits? How might adopting a global (versus local) perspective impact the conclusions of an auditor? In this paper, we propose a simple model of an employment market, leveraging simulation as a tool to explore the impact of both interaction effects and incentive effects on outcomes and auditing metrics. Our key findings are that at equilibrium: (1) partial compliance (k% of employers) can result in far less than proportional (k%) progress towards the full compliance outcomes; (2) the gap is more severe when fair employers match global (vs local) statistics; (3) choices of local vs global statistics can paint dramatically different pictures of the performance vis-a-vis fairness desiderata of compliant versus non-compliant employers; and (4) partial compliance to local parity measures can induce extreme segregation.

cs.CY↗