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Jiaao Chen

Publications and source records attributed to Jiaao Chen.

33 records · Page 2Linked to original sources

Human-in-the-loop Abstractive Dialogue Summarization

Abstractive dialogue summarization has received increasing attention recently. Despite the fact that most of the current dialogue summarization systems are trained to maximize the likelihood of human-written summaries and have achieved significant results, there is still a huge gap in generating high-quality summaries as determined by humans, such as coherence and faithfulness, partly due to the misalignment in maximizing a single human-written summary. To this end, we propose to incorporate different levels of human feedback into the training process. This will enable us to guide the models to capture the behaviors humans care about for summaries. Specifically, we ask humans to highlight the salient information to be included in summaries to provide the local feedback , and to make overall comparisons among summaries in terms of coherence, accuracy, coverage, concise and overall quality, as the global feedback. We then combine both local and global feedback to fine-tune the dialog summarization policy with Reinforcement Learning. Experiments conducted on multiple datasets demonstrate the effectiveness and generalization of our methods over the state-of-the-art supervised baselines, especially in terms of human judgments.

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WHEN FLUE MEETS FLANG: Benchmarks and Large Pre-trained Language Model for Financial Domain

Pre-trained language models have shown impressive performance on a variety of tasks and domains. Previous research on financial language models usually employs a generic training scheme to train standard model architectures, without completely leveraging the richness of the financial data. We propose a novel domain specific Financial LANGuage model (FLANG) which uses financial keywords and phrases for better masking, together with span boundary objective and in-filing objective. Additionally, the evaluation benchmarks in the field have been limited. To this end, we contribute the Financial Language Understanding Evaluation (FLUE), an open-source comprehensive suite of benchmarks for the financial domain. These include new benchmarks across 5 NLP tasks in financial domain as well as common benchmarks used in the previous research. Experiments on these benchmarks suggest that our model outperforms those in prior literature on a variety of NLP tasks. Our models, code and benchmark data are publicly available on Github and Huggingface.

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VALUE: Understanding Dialect Disparity in NLU

English Natural Language Understanding (NLU) systems have achieved great performances and even outperformed humans on benchmarks like GLUE and SuperGLUE. However, these benchmarks contain only textbook Standard American English (SAE). Other dialects have been largely overlooked in the NLP community. This leads to biased and inequitable NLU systems that serve only a sub-population of speakers. To understand disparities in current models and to facilitate more dialect-competent NLU systems, we introduce the VernAcular Language Understanding Evaluation (VALUE) benchmark, a challenging variant of GLUE that we created with a set of lexical and morphosyntactic transformation rules. In this initial release (V.1), we construct rules for 11 features of African American Vernacular English (AAVE), and we recruit fluent AAVE speakers to validate each feature transformation via linguistic acceptability judgments in a participatory design manner. Experiments show that these new dialectal features can lead to a drop in model performance. To run the transformation code and download both synthetic and gold-standard dialectal GLUE benchmarks, see https://github.com/SALT-NLP/value

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Leveraging Expert Guided Adversarial Augmentation For Improving Generalization in Named Entity Recognition

Named Entity Recognition (NER) systems often demonstrate great performance on in-distribution data, but perform poorly on examples drawn from a shifted distribution. One way to evaluate the generalization ability of NER models is to use adversarial examples, on which the specific variations associated with named entities are rarely considered. To this end, we propose leveraging expert-guided heuristics to change the entity tokens and their surrounding contexts thereby altering their entity types as adversarial attacks. Using expert-guided heuristics, we augmented the CoNLL 2003 test set and manually annotated it to construct a high-quality challenging set. We found that state-of-the-art NER systems trained on CoNLL 2003 training data drop performance dramatically on our challenging set. By training on adversarial augmented training examples and using mixup for regularization, we were able to significantly improve the performance on the challenging set as well as improve out-of-domain generalization which we evaluated by using OntoNotes data. We have publicly released our dataset and code at https://github.com/GT-SALT/Guided-Adversarial-Augmentation.

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An Empirical Survey of Data Augmentation for Limited Data Learning in NLP

NLP has achieved great progress in the past decade through the use of neural models and large labeled datasets. The dependence on abundant data prevents NLP models from being applied to low-resource settings or novel tasks where significant time, money, or expertise is required to label massive amounts of textual data. Recently, data augmentation methods have been explored as a means of improving data efficiency in NLP. To date, there has been no systematic empirical overview of data augmentation for NLP in the limited labeled data setting, making it difficult to understand which methods work in which settings. In this paper, we provide an empirical survey of recent progress on data augmentation for NLP in the limited labeled data setting, summarizing the landscape of methods (including token-level augmentations, sentence-level augmentations, adversarial augmentations, and hidden-space augmentations) and carrying out experiments on 11 datasets covering topics/news classification, inference tasks, paraphrasing tasks, and single-sentence tasks. Based on the results, we draw several conclusions to help practitioners choose appropriate augmentations in different settings and discuss the current challenges and future directions for limited data learning in NLP.

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Continual Learning for Text Classification with Information Disentanglement Based Regularization

Continual learning has become increasingly important as it enables NLP models to constantly learn and gain knowledge over time. Previous continual learning methods are mainly designed to preserve knowledge from previous tasks, without much emphasis on how to well generalize models to new tasks. In this work, we propose an information disentanglement based regularization method for continual learning on text classification. Our proposed method first disentangles text hidden spaces into representations that are generic to all tasks and representations specific to each individual task, and further regularizes these representations differently to better constrain the knowledge required to generalize. We also introduce two simple auxiliary tasks: next sentence prediction and task-id prediction, for learning better generic and specific representation spaces. Experiments conducted on large-scale benchmarks demonstrate the effectiveness of our method in continual text classification tasks with various sequences and lengths over state-of-the-art baselines. We have publicly released our code at https://github.com/GT-SALT/IDBR.

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HiddenCut: Simple Data Augmentation for Natural Language Understanding with Better Generalization

Fine-tuning large pre-trained models with task-specific data has achieved great success in NLP. However, it has been demonstrated that the majority of information within the self-attention networks is redundant and not utilized effectively during the fine-tuning stage. This leads to inferior results when generalizing the obtained models to out-of-domain distributions. To this end, we propose a simple yet effective data augmentation technique, HiddenCut, to better regularize the model and encourage it to learn more generalizable features. Specifically, contiguous spans within the hidden space are dynamically and strategically dropped during training. Experiments show that our HiddenCut method outperforms the state-of-the-art augmentation methods on the GLUE benchmark, and consistently exhibits superior generalization performances on out-of-distribution and challenging counterexamples. We have publicly released our code at https://github.com/GT-SALT/HiddenCut.

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Structure-Aware Abstractive Conversation Summarization via Discourse and Action Graphs

Abstractive conversation summarization has received much attention recently. However, these generated summaries often suffer from insufficient, redundant, or incorrect content, largely due to the unstructured and complex characteristics of human-human interactions. To this end, we propose to explicitly model the rich structures in conversations for more precise and accurate conversation summarization, by first incorporating discourse relations between utterances and action triples ("who-doing-what") in utterances through structured graphs to better encode conversations, and then designing a multi-granularity decoder to generate summaries by combining all levels of information. Experiments show that our proposed models outperform state-of-the-art methods and generalize well in other domains in terms of both automatic evaluations and human judgments. We have publicly released our code at https://github.com/GT-SALT/Structure-Aware-BART.

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Weakly-Supervised Hierarchical Models for Predicting Persuasive Strategies in Good-faith Textual Requests

Modeling persuasive language has the potential to better facilitate our decision-making processes. Despite its importance, computational modeling of persuasion is still in its infancy, largely due to the lack of benchmark datasets that can provide quantitative labels of persuasive strategies to expedite this line of research. To this end, we introduce a large-scale multi-domain text corpus for modeling persuasive strategies in good-faith text requests. Moreover, we design a hierarchical weakly-supervised latent variable model that can leverage partially labeled data to predict such associated persuasive strategies for each sentence, where the supervision comes from both the overall document-level labels and very limited sentence-level labels. Experimental results showed that our proposed method outperformed existing semi-supervised baselines significantly. We have publicly released our code at https://github.com/GT-SALT/Persuasion_Strategy_WVAE.

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Examining the Ordering of Rhetorical Strategies in Persuasive Requests

Interpreting how persuasive language influences audiences has implications across many domains like advertising, argumentation, and propaganda. Persuasion relies on more than a message's content. Arranging the order of the message itself (i.e., ordering specific rhetorical strategies) also plays an important role. To examine how strategy orderings contribute to persuasiveness, we first utilize a Variational Autoencoder model to disentangle content and rhetorical strategies in textual requests from a large-scale loan request corpus. We then visualize interplay between content and strategy through an attentional LSTM that predicts the success of textual requests. We find that specific (orderings of) strategies interact uniquely with a request's content to impact success rate, and thus the persuasiveness of a request.

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Multi-View Sequence-to-Sequence Models with Conversational Structure for Abstractive Dialogue Summarization

Text summarization is one of the most challenging and interesting problems in NLP. Although much attention has been paid to summarizing structured text like news reports or encyclopedia articles, summarizing conversations---an essential part of human-human/machine interaction where most important pieces of information are scattered across various utterances of different speakers---remains relatively under-investigated. This work proposes a multi-view sequence-to-sequence model by first extracting conversational structures of unstructured daily chats from different views to represent conversations and then utilizing a multi-view decoder to incorporate different views to generate dialogue summaries. Experiments on a large-scale dialogue summarization corpus demonstrated that our methods significantly outperformed previous state-of-the-art models via both automatic evaluations and human judgment. We also discussed specific challenges that current approaches faced with this task. We have publicly released our code at https://github.com/GT-SALT/Multi-View-Seq2Seq.

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Local Additivity Based Data Augmentation for Semi-supervised NER

Named Entity Recognition (NER) is one of the first stages in deep language understanding yet current NER models heavily rely on human-annotated data. In this work, to alleviate the dependence on labeled data, we propose a Local Additivity based Data Augmentation (LADA) method for semi-supervised NER, in which we create virtual samples by interpolating sequences close to each other. Our approach has two variations: Intra-LADA and Inter-LADA, where Intra-LADA performs interpolations among tokens within one sentence, and Inter-LADA samples different sentences to interpolate. Through linear additions between sampled training data, LADA creates an infinite amount of labeled data and improves both entity and context learning. We further extend LADA to the semi-supervised setting by designing a novel consistency loss for unlabeled data. Experiments conducted on two NER benchmarks demonstrate the effectiveness of our methods over several strong baselines. We have publicly released our code at https://github.com/GT-SALT/LADA.

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MixText: Linguistically-Informed Interpolation of Hidden Space for Semi-Supervised Text Classification

This paper presents MixText, a semi-supervised learning method for text classification, which uses our newly designed data augmentation method called TMix. TMix creates a large amount of augmented training samples by interpolating text in hidden space. Moreover, we leverage recent advances in data augmentation to guess low-entropy labels for unlabeled data, hence making them as easy to use as labeled data.By mixing labeled, unlabeled and augmented data, MixText significantly outperformed current pre-trained and fined-tuned models and other state-of-the-art semi-supervised learning methods on several text classification benchmarks. The improvement is especially prominent when supervision is extremely limited. We have publicly released our code at https://github.com/GT-SALT/MixText.

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Semi-Supervised Models via Data Augmentationfor Classifying Interactive Affective Responses

We present semi-supervised models with data augmentation (SMDA), a semi-supervised text classification system to classify interactive affective responses. SMDA utilizes recent transformer-based models to encode each sentence and employs back translation techniques to paraphrase given sentences as augmented data. For labeled sentences, we performed data augmentations to uniform the label distributions and computed supervised loss during training process. For unlabeled sentences, we explored self-training by regarding low-entropy predictions over unlabeled sentences as pseudo labels, assuming high-confidence predictions as labeled data for training. We further introduced consistency regularization as unsupervised loss after data augmentations on unlabeled data, based on the assumption that the model should predict similar class distributions with original unlabeled sentences as input and augmented sentences as input. Via a set of experiments, we demonstrated that our system outperformed baseline models in terms of F1-score and accuracy.

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Incorporating Structured Commonsense Knowledge in Story Completion

The ability to select an appropriate story ending is the first step towards perfect narrative comprehension. Story ending prediction requires not only the explicit clues within the context, but also the implicit knowledge (such as commonsense) to construct a reasonable and consistent story. However, most previous approaches do not explicitly use background commonsense knowledge. We present a neural story ending selection model that integrates three types of information: narrative sequence, sentiment evolution and commonsense knowledge. Experiments show that our model outperforms state-of-the-art approaches on a public dataset, ROCStory Cloze Task , and the performance gain from adding the additional commonsense knowledge is significant.

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