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Jilin Chen

Publications and source records attributed to Jilin Chen.

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Beyond Pipelines: A Survey of the Paradigm Shift toward Model-Native Agentic AI

The rapid evolution of agentic AI marks a new phase in artificial intelligence, where Large Language Models (LLMs) no longer merely respond but act, reason, and adapt. This survey traces the paradigm shift in building agentic AI: from Pipeline-based systems, where planning, tool use, and memory are orchestrated by external logic, to the emerging Model-native paradigm, where these capabilities are internalized within the model's parameters. We first position Reinforcement Learning (RL) as the algorithmic engine enabling this paradigm shift. By reframing learning from imitating static data to outcome-driven exploration, RL underpins a unified solution of LLM + RL + Task across language, vision and embodied domains. Building on this, the survey systematically reviews how each capability -- Planning, Tool use, and Memory -- has evolved from externally scripted modules to end-to-end learned behaviors. Furthermore, it examines how this paradigm shift has reshaped major agent applications, specifically the Deep Research agent emphasizing long-horizon reasoning and the GUI agent emphasizing embodied interaction. We conclude by discussing the continued internalization of agentic capabilities like Multi-agent collaboration and Reflection, alongside the evolving roles of the system and model layers in future agentic AI. Together, these developments outline a coherent trajectory toward model-native agentic AI as an integrated learning and interaction framework, marking the transition from constructing systems that apply intelligence to developing models that grow intelligence through experience.

cs.AI

Gemini: A Family of Highly Capable Multimodal Models

This report introduces a new family of multimodal models, Gemini, that exhibit remarkable capabilities across image, audio, video, and text understanding. The Gemini family consists of Ultra, Pro, and Nano sizes, suitable for applications ranging from complex reasoning tasks to on-device memory-constrained use-cases. Evaluation on a broad range of benchmarks shows that our most-capable Gemini Ultra model advances the state of the art in 30 of 32 of these benchmarks - notably being the first model to achieve human-expert performance on the well-studied exam benchmark MMLU, and improving the state of the art in every one of the 20 multimodal benchmarks we examined. We believe that the new capabilities of the Gemini family in cross-modal reasoning and language understanding will enable a wide variety of use cases. We discuss our approach toward post-training and deploying Gemini models responsibly to users through services including Gemini, Gemini Advanced, Google AI Studio, and Cloud Vertex AI.

cs.CL

Batch Calibration: Rethinking Calibration for In-Context Learning and Prompt Engineering

Prompting and in-context learning (ICL) have become efficient learning paradigms for large language models (LLMs). However, LLMs suffer from prompt brittleness and various bias factors in the prompt, including but not limited to the formatting, the choice verbalizers, and the ICL examples. To address this problem that results in unexpected performance degradation, calibration methods have been developed to mitigate the effects of these biases while recovering LLM performance. In this work, we first conduct a systematic analysis of the existing calibration methods, where we both provide a unified view and reveal the failure cases. Inspired by these analyses, we propose Batch Calibration (BC), a simple yet intuitive method that controls the contextual bias from the batched input, unifies various prior approaches, and effectively addresses the aforementioned issues. BC is zero-shot, inference-only, and incurs negligible additional costs. In the few-shot setup, we further extend BC to allow it to learn the contextual bias from labeled data. We validate the effectiveness of BC with PaLM 2-(S, M, L) and CLIP models and demonstrate state-of-the-art performance over previous calibration baselines across more than 10 natural language understanding and image classification tasks.

cs.CL

Controlled Decoding from Language Models

KL-regularized reinforcement learning (RL) is a popular alignment framework to control the language model responses towards high reward outcomes. We pose a tokenwise RL objective and propose a modular solver for it, called controlled decoding (CD). CD exerts control through a separate prefix scorer module, which is trained to learn a value function for the reward. The prefix scorer is used at inference time to control the generation from a frozen base model, provably sampling from a solution to the RL objective. We empirically demonstrate that CD is effective as a control mechanism on popular benchmarks. We also show that prefix scorers for multiple rewards may be combined at inference time, effectively solving a multi-objective RL problem with no additional training. We show that the benefits of applying CD transfer to an unseen base model with no further tuning as well. Finally, we show that CD can be applied in a blockwise decoding fashion at inference-time, essentially bridging the gap between the popular best-of-K strategy and tokenwise control through reinforcement learning. This makes CD a promising approach for alignment of language models.

cs.LG

Holistic Safety and Responsibility Evaluations of Advanced AI Models

Safety and responsibility evaluations of advanced AI models are a critical but developing field of research and practice. In the development of Google DeepMind's advanced AI models, we innovated on and applied a broad set of approaches to safety evaluation. In this report, we summarise and share elements of our evolving approach as well as lessons learned for a broad audience. Key lessons learned include: First, theoretical underpinnings and frameworks are invaluable to organise the breadth of risk domains, modalities, forms, metrics, and goals. Second, theory and practice of safety evaluation development each benefit from collaboration to clarify goals, methods and challenges, and facilitate the transfer of insights between different stakeholders and disciplines. Third, similar key methods, lessons, and institutions apply across the range of concerns in responsibility and safety - including established and emerging harms. For this reason it is important that a wide range of actors working on safety evaluation and safety research communities work together to develop, refine and implement novel evaluation approaches and best practices, rather than operating in silos. The report concludes with outlining the clear need to rapidly advance the science of evaluations, to integrate new evaluations into the development and governance of AI, to establish scientifically-grounded norms and standards, and to promote a robust evaluation ecosystem.

cs.AI

Break it, Imitate it, Fix it: Robustness by Generating Human-Like Attacks

Real-world natural language processing systems need to be robust to human adversaries. Collecting examples of human adversaries for training is an effective but expensive solution. On the other hand, training on synthetic attacks with small perturbations - such as word-substitution - does not actually improve robustness to human adversaries. In this paper, we propose an adversarial training framework that uses limited human adversarial examples to generate more useful adversarial examples at scale. We demonstrate the advantages of this system on the ANLI and hate speech detection benchmark datasets - both collected via an iterative, adversarial human-and-model-in-the-loop procedure. Compared to training only on observed human attacks, also training on our synthetic adversarial examples improves model robustness to future rounds. In ANLI, we see accuracy gains on the current set of attacks (44.1%$\,\to\,$50.1%) and on two future unseen rounds of human generated attacks (32.5%$\,\to\,$43.4%, and 29.4%$\,\to\,$40.2%). In hate speech detection, we see AUC gains on current attacks (0.76 $\to$ 0.84) and a future round (0.77 $\to$ 0.79). Attacks from methods that do not learn the distribution of existing human adversaries, meanwhile, degrade robustness.

cs.LG

Generalized People Diversity: Learning a Human Perception-Aligned Diversity Representation for People Images

Capturing the diversity of people in images is challenging: recent literature tends to focus on diversifying one or two attributes, requiring expensive attribute labels or building classifiers. We introduce a diverse people image ranking method which more flexibly aligns with human notions of people diversity in a less prescriptive, label-free manner. The Perception-Aligned Text-derived Human representation Space (PATHS) aims to capture all or many relevant features of people-related diversity, and, when used as the representation space in the standard Maximal Marginal Relevance (MMR) ranking algorithm, is better able to surface a range of types of people-related diversity (e.g. disability, cultural attire). PATHS is created in two stages. First, a text-guided approach is used to extract a person-diversity representation from a pre-trained image-text model. Then this representation is fine-tuned on perception judgments from human annotators so that it captures the aspects of people-related similarity that humans find most salient. Empirical results show that the PATHS method achieves diversity better than baseline methods, according to side-by-side ratings from human annotators.

cs.CV

Beyond ChatBots: ExploreLLM for Structured Thoughts and Personalized Model Responses

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the interaction is textual, users have little scaffolding in the way of structure, informational "scent", or ability to specify high-level preferences or goals. We introduce ExploreLLM that allows users to structure thoughts, help explore different options, navigate through the choices and recommendations, and to more easily steer models to generate more personalized responses. We conduct a user study and show that users find it helpful to use ExploreLLM for exploratory or planning tasks, because it provides a useful schema-like structure to the task, and guides users in planning. The study also suggests that users can more easily personalize responses with high-level preferences with ExploreLLM. Together, ExploreLLM points to a future where users interact with LLMs beyond the form of chatbots, and instead designed to support complex user tasks with a tighter integration between natural language and graphical user interfaces.

cs.HC

Improving Diversity of Demographic Representation in Large Language Models via Collective-Critiques and Self-Voting

A crucial challenge for generative large language models (LLMs) is diversity: when a user's prompt is under-specified, models may follow implicit assumptions while generating a response, which may result in homogenization of the responses, as well as certain demographic groups being under-represented or even erased from the generated responses. In this paper, we formalize diversity of representation in generative LLMs. We present evaluation datasets and propose metrics to measure diversity in generated responses along people and culture axes. We find that LLMs understand the notion of diversity, and that they can reason and critique their own responses for that goal. This finding motivated a new prompting technique called collective-critique and self-voting (CCSV) to self-improve people diversity of LLMs by tapping into its diversity reasoning capabilities, without relying on handcrafted examples or prompt tuning. Extensive empirical experiments with both human and automated evaluations show that our proposed approach is effective at improving people and culture diversity, and outperforms all baseline methods by a large margin.

cs.CL

Improving Few-shot Generalization of Safety Classifiers via Data Augmented Parameter-Efficient Fine-Tuning

As large language models (LLMs) are widely adopted, new safety issues and policies emerge, to which existing safety classifiers do not generalize well. If we have only observed a few examples of violations of a new safety rule, how can we build a classifier to detect violations? In this paper, we study the novel setting of domain-generalized few-shot learning for LLM-based text safety classifiers. Unlike prior few-shot work, these new safety issues can be hard to uncover and we do not get to choose the few examples. We demonstrate that existing few-shot techniques do not perform well in this setting, and rather we propose to do parameter-efficient fine-tuning (PEFT) combined with augmenting training data based on similar examples in prior existing rules. We empirically show that our approach of similarity-based data-augmentation + prompt-tuning (DAPT) consistently outperforms baselines that either do not rely on data augmentation or on PEFT by 7-17% F1 score in the Social Chemistry moral judgement and 9-13% AUC in the Toxicity detection tasks, even when the new rule is loosely correlated with existing ones.

cs.LG

Towards A Scalable Solution for Improving Multi-Group Fairness in Compositional Classification

Despite the rich literature on machine learning fairness, relatively little attention has been paid to remediating complex systems, where the final prediction is the combination of multiple classifiers and where multiple groups are present. In this paper, we first show that natural baseline approaches for improving equal opportunity fairness scale linearly with the product of the number of remediated groups and the number of remediated prediction labels, rendering them impractical. We then introduce two simple techniques, called {\em task-overconditioning} and {\em group-interleaving}, to achieve a constant scaling in this multi-group multi-label setup. Our experimental results in academic and real-world environments demonstrate the effectiveness of our proposal at mitigation within this environment.

cs.LG

Let's Do a Thought Experiment: Using Counterfactuals to Improve Moral Reasoning

Language models still struggle on moral reasoning, despite their impressive performance in many other tasks. In particular, the Moral Scenarios task in MMLU (Multi-task Language Understanding) is among the worst performing tasks for many language models, including GPT-3. In this work, we propose a new prompting framework, Thought Experiments, to teach language models to do better moral reasoning using counterfactuals. Experiment results show that our framework elicits counterfactual questions and answers from the model, which in turn helps improve the accuracy on Moral Scenarios task by 9-16% compared to other zero-shot baselines. Interestingly, unlike math reasoning tasks, zero-shot Chain-of-Thought (CoT) reasoning doesn't work out of the box, and even reduces accuracy by around 4% compared to direct zero-shot. We further observed that with minimal human supervision in the form of 5 few-shot examples, the accuracy of the task can be improved to as much as 80%.

cs.CL

Improving Classifier Robustness through Active Generation of Pairwise Counterfactuals

Counterfactual Data Augmentation (CDA) is a commonly used technique for improving robustness in natural language classifiers. However, one fundamental challenge is how to discover meaningful counterfactuals and efficiently label them, with minimal human labeling cost. Most existing methods either completely rely on human-annotated labels, an expensive process which limits the scale of counterfactual data, or implicitly assume label invariance, which may mislead the model with incorrect labels. In this paper, we present a novel framework that utilizes counterfactual generative models to generate a large number of diverse counterfactuals by actively sampling from regions of uncertainty, and then automatically label them with a learned pairwise classifier. Our key insight is that we can more correctly label the generated counterfactuals by training a pairwise classifier that interpolates the relationship between the original example and the counterfactual. We demonstrate that with a small amount of human-annotated counterfactual data (10%), we can generate a counterfactual augmentation dataset with learned labels, that provides an 18-20% improvement in robustness and a 14-21% reduction in errors on 6 out-of-domain datasets, comparable to that of a fully human-annotated counterfactual dataset for both sentiment classification and question paraphrase tasks.

cs.CL

A Mixed-Methods Approach to Understanding User Trust after Voice Assistant Failures

Despite huge gains in performance in natural language understanding via large language models in recent years, voice assistants still often fail to meet user expectations. In this study, we conducted a mixed-methods analysis of how voice assistant failures affect users' trust in their voice assistants. To illustrate how users have experienced these failures, we contribute a crowdsourced dataset of 199 voice assistant failures, categorized across 12 failure sources. Relying on interview and survey data, we find that certain failures, such as those due to overcapturing users' input, derail user trust more than others. We additionally examine how failures impact users' willingness to rely on voice assistants for future tasks. Users often stop using their voice assistants for specific tasks that result in failures for a short period of time before resuming similar usage. We demonstrate the importance of low stakes tasks, such as playing music, towards building trust after failures.

cs.HC

Investigating Ensemble Methods for Model Robustness Improvement of Text Classifiers

Large pre-trained language models have shown remarkable performance over the past few years. These models, however, sometimes learn superficial features from the dataset and cannot generalize to the distributions that are dissimilar to the training scenario. There have been several approaches proposed to reduce model's reliance on these bias features which can improve model robustness in the out-of-distribution setting. However, existing methods usually use a fixed low-capacity model to deal with various bias features, which ignore the learnability of those features. In this paper, we analyze a set of existing bias features and demonstrate there is no single model that works best for all the cases. We further show that by choosing an appropriate bias model, we can obtain a better robustness result than baselines with a more sophisticated model design.

cs.CL

A Human-ML Collaboration Framework for Improving Video Content Reviews

We deal with the problem of localized in-video taxonomic human annotation in the video content moderation domain, where the goal is to identify video segments that violate granular policies, e.g., community guidelines on an online video platform. High quality human labeling is critical for enforcement in content moderation. This is challenging due to the problem of information overload - raters need to apply a large taxonomy of granular policy violations with ambiguous definitions, within a limited review duration to relatively long videos. Our key contribution is a novel human-machine learning (ML) collaboration framework aimed at maximizing the quality and efficiency of human decisions in this setting - human labels are used to train segment-level models, the predictions of which are displayed as "hints" to human raters, indicating probable regions of the video with specific policy violations. The human verified/corrected segment labels can help refine the model further, hence creating a human-ML positive feedback loop. Experiments show improved human video moderation decision quality, and efficiency through more granular annotations submitted within a similar review duration, which enable a 5-8% AUC improvement in the hint generation models.

cs.LG

Simpson's Paradox in Recommender Fairness: Reconciling differences between per-user and aggregated evaluations

There has been a flurry of research in recent years on notions of fairness in ranking and recommender systems, particularly on how to evaluate if a recommender allocates exposure equally across groups of relevant items (also known as provider fairness). While this research has laid an important foundation, it gave rise to different approaches depending on whether relevant items are compared per-user/per-query or aggregated across users. Despite both being established and intuitive, we discover that these two notions can lead to opposite conclusions, a form of Simpson's Paradox. We reconcile these notions and show that the tension is due to differences in distributions of users where items are relevant, and break down the important factors of the user's recommendations. Based on this new understanding, practitioners might be interested in either notions, but might face challenges with the per-user metric due to partial observability of the relevance and user satisfaction, typical in real-world recommenders. We describe a technique based on distribution matching to estimate it in such a scenario. We demonstrate on simulated and real-world recommender data the effectiveness and usefulness of such an approach.

cs.IR

Flexible text generation for counterfactual fairness probing

A common approach for testing fairness issues in text-based classifiers is through the use of counterfactuals: does the classifier output change if a sensitive attribute in the input is changed? Existing counterfactual generation methods typically rely on wordlists or templates, producing simple counterfactuals that don't take into account grammar, context, or subtle sensitive attribute references, and could miss issues that the wordlist creators had not considered. In this paper, we introduce a task for generating counterfactuals that overcomes these shortcomings, and demonstrate how large language models (LLMs) can be leveraged to make progress on this task. We show that this LLM-based method can produce complex counterfactuals that existing methods cannot, comparing the performance of various counterfactual generation methods on the Civil Comments dataset and showing their value in evaluating a toxicity classifier.

cs.CL