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Jim Herbsleb

Publications and source records attributed to Jim Herbsleb.

2 recordsLinked to original sources

Accountability in Open Source Software Ecosystems: Workshop Report

Open source software ecosystems are composed of a variety of stakeholders including but not limited to non-profit organizations, volunteer contributors, users, and corporations. The needs and motivations of these stakeholders are often diverse, unknown, and sometimes even conflicting given the engagement and investment of both volunteers and corporate actors. Given this, it is not clear how open source communities identify and engage with their stakeholders, understand their needs, and hold themselves accountable to those needs. We convened 24 expert scholars and practitioners studying and working with open source software communities for an exploratory workshop discussion on these ideas. The workshop titled "Accountability and Open Source Software Ecosystems" was organized on Oct 14-15 on campus in Carnegie Mellon University, Pittsburgh, PA. The purpose of this in-person workshop was to initiate conversations that explore important and urgent questions related to the role of accountability in open source software ecosystems, and to inspire an exciting research agenda and meaningful stakeholder engagement ideas for practitioners.

cs.SE

Transparency and Coordination in Peer Production

This paper examines coordination in transparent work environments - environments where the content of work artifacts, and the actions taken on these artifacts, are fully visible to organizational members. Our qualitative study of a community of open source software developers revealed a coordination system characterized by interest-based, asynchronous interaction and knowledge transfer. At the core of asynchronous knowledge transfer, lies the concept of quasi-codification, which occurs when rich process knowledge is implicitly encoded in work artifacts. Our findings suggest that members are able to more selectively form dependencies, monitor the trajectory of projects, and make their work understandable to others which facilitates coordination. We discuss two important characteristics that enable coordination activities in a transparent environment: the presence of an imagined audience that dictates the way artifacts are crafted, and experience within the environment, that allows individuals to derive knowledge from these artifacts. By showing how transparency influences coordination, this research challenges previous conceptions of coordination for complex, collaborative work.

cs.HC