arXiv subjects

Johanne Trippas

Publications and source records attributed to Johanne Trippas.

5 recordsLinked to original sources

arXiv2025

The Effects of Demographic Instructions on LLM Personas

Social media platforms must filter sexist content in compliance with governmental regulations. Current machine learning approaches can reliably detect sexism based on standardized definitions, but often neglect the subjective nature of sexist language and fail to consider individual users' perspectives. To address this gap, we adopt a perspectivist approach, retaining diverse annotations rather than enforcing gold-standard labels or their aggregations, allowing models to account for personal or group-specific views of sexism. Using demographic data from Twitter, we employ large language models (LLMs) to personalize the identification of sexism.

cs.IR↗

arXiv2024

Can Users Detect Biases or Factual Errors in Generated Responses in Conversational Information-Seeking?

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack background knowledge and struggle to verify the system-provided information, making them vulnerable to misinformation. We investigate the limitations of response generation in conversational information-seeking systems, highlighting potential inaccuracies, pitfalls, and biases in the responses. The study addresses the problem of query answerability and the challenge of response incompleteness. Our user studies explore how these issues impact user experience, focusing on users' ability to identify biased, incorrect, or incomplete responses. We design two crowdsourcing tasks to assess user experience with different system response variants, highlighting critical issues to be addressed in future conversational information-seeking research. Our analysis reveals that it is easier for users to detect response incompleteness than query answerability and user satisfaction is mostly associated with response diversity, not factual correctness.

cs.IR↗

arXiv2024

Report on the Workshop on Simulations for Information Access (Sim4IA 2024) at SIGIR 2024

This paper is a report of the Workshop on Simulations for Information Access (Sim4IA) workshop at SIGIR 2024. The workshop had two keynotes, a panel discussion, nine lightning talks, and two breakout sessions. Key takeaways were user simulation's importance in academia and industry, the possible bridging of online and offline evaluation, and the issues of organizing a companion shared task around user simulations for information access. We report on how we organized the workshop, provide a brief overview of what happened at the workshop, and summarize the main topics and findings of the workshop and future work.

cs.IR↗

arXiv2024

Explainability for Transparent Conversational Information-Seeking

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on improving retrieval techniques, the challenge remains in generating responses useful from a user perspective. This study explores different methods of explaining the responses, hypothesizing that transparency about the source of the information, system confidence, and limitations can enhance users' ability to objectively assess the response. By exploring transparency across explanation type, quality, and presentation mode, this research aims to bridge the gap between system-generated responses and responses verifiable by the user. We design a user study to answer questions concerning the impact of (1) the quality of explanations enhancing the response on its usefulness and (2) ways of presenting explanations to users. The analysis of the collected data reveals lower user ratings for noisy explanations, although these scores seem insensitive to the quality of the response. Inconclusive results on the explanations presentation format suggest that it may not be a critical factor in this setting.

cs.IR↗

arXiv2019

Prosody Modifications for Question-Answering in Voice-Only Settings

Many popular form factors of digital assistants---such as Amazon Echo, Apple Homepod, or Google Home---enable the user to hold a conversation with these systems based only on the speech modality. The lack of a screen presents unique challenges. To satisfy the information need of a user, the presentation of the answer needs to be optimized for such voice-only interactions. In this paper, we propose a task of evaluating the usefulness of audio transformations (i.e., prosodic modifications) for voice-only question answering. We introduce a crowdsourcing setup where we evaluate the quality of our proposed modifications along multiple dimensions corresponding to the informativeness, naturalness, and ability of the user to identify key parts of the answer. We offer a set of prosodic modifications that highlight potentially important parts of the answer using various acoustic cues. Our experiments show that some of these prosodic modifications lead to better comprehension at the expense of only slightly degraded naturalness of the audio.

cs.CL↗