arXiv subjects

John Grundy

Publications and source records attributed to John Grundy.

At least 73 records · Page 4Linked to original sources

arXiv2024

The Impact of Human Aspects on the Interactions Between Software Developers and End-Users in Software Engineering: A Systematic Literature Review

Context: Research on human aspects within the field of software engineering (SE) has been steadily gaining prominence in recent years. These human aspects have a significant impact on SE due to the inherently interactive and collaborative nature of the discipline. Objective: In this paper, we present a systematic literature review (SLR) on human aspects affecting developer-user interactions. The objective of this SLR is to plot the current landscape of primary studies by examining the human aspects that influence developer-user interactions, their implications, interrelationships, and how existing studies address these implications. Method: We conducted this SLR following the guidelines proposed by Kitchenham et al. We performed a comprehensive search in six digital databases, and an exhaustive backward and forward snowballing process. We selected 46 primary studies for data extraction. Results: We identified various human aspects affecting developer-user interactions in SE, assessed their interrelationships, identified their positive impacts and mitigation strategies for negative effects. We present specific recommendations derived from the identified research gaps. Conclusion: Our findings suggest the importance of leveraging positive effects and addressing negative effects in developer-user interactions through the implementation of effective mitigation strategies. These insights may benefit software practitioners for effective user interactions, and the recommendations proposed by this SLR may aid the research community in further human aspects related studies.

cs.SE↗

arXiv2024

Large Language Models for Software Engineering: A Systematic Literature Review

Large Language Models (LLMs) have significantly impacted numerous domains, including Software Engineering (SE). Many recent publications have explored LLMs applied to various SE tasks. Nevertheless, a comprehensive understanding of the application, effects, and possible limitations of LLMs on SE is still in its early stages. To bridge this gap, we conducted a systematic literature review (SLR) on LLM4SE, with a particular focus on understanding how LLMs can be exploited to optimize processes and outcomes. We select and analyze 395 research papers from January 2017 to January 2024 to answer four key research questions (RQs). In RQ1, we categorize different LLMs that have been employed in SE tasks, characterizing their distinctive features and uses. In RQ2, we analyze the methods used in data collection, preprocessing, and application, highlighting the role of well-curated datasets for successful LLM for SE implementation. RQ3 investigates the strategies employed to optimize and evaluate the performance of LLMs in SE. Finally, RQ4 examines the specific SE tasks where LLMs have shown success to date, illustrating their practical contributions to the field. From the answers to these RQs, we discuss the current state-of-the-art and trends, identifying gaps in existing research, and flagging promising areas for future study. Our artifacts are publicly available at https://github.com/xinyi-hou/LLM4SE_SLR.

cs.SE↗

arXiv2024

Unlocking Adaptive User Experience with Generative AI

Developing user-centred applications that address diverse user needs requires rigorous user research. This is time, effort and cost-consuming. With the recent rise of generative AI techniques based on Large Language Models (LLMs), there is a possibility that these powerful tools can be used to develop adaptive interfaces. This paper presents a novel approach to develop user personas and adaptive interface candidates for a specific domain using ChatGPT. We develop user personas and adaptive interfaces using both ChatGPT and a traditional manual process and compare these outcomes. To obtain data for the personas we collected data from 37 survey participants and 4 interviews in collaboration with a not-for-profit organisation. The comparison of ChatGPT generated content and manual content indicates promising results that encourage using LLMs in the adaptive interfaces design process.

cs.HC↗

arXiv2024

Towards Standards-Compliant Assistive Technology Product Specifications via LLMs

In the rapidly evolving field of assistive technology (AT), ensuring that products meet national and international standards is essential for user safety, efficacy, and accessibility. In this vision paper, we introduce CompliAT, a pioneering framework designed to streamline the compliance process of AT product specifications with these standards through the innovative use of Large Language Models (LLMs). CompliAT addresses three critical tasks: checking terminology consistency, classifying products according to standards, and tracing key product specifications to standard requirements. We tackle the challenge of terminology consistency to ensure that the language used in product specifications aligns with relevant standards, reducing misunderstandings and non-compliance risks. We propose a novel approach for product classification, leveraging a retrieval-augmented generation model to accurately categorize AT products aligning to international standards, despite the sparse availability of training data. Finally, CompliAT implements a traceability and compliance mechanism from key product specifications to standard requirements, ensuring all aspects of an AT product are thoroughly vetted against the corresponding standards. By semi-automating these processes, CompliAT aims to significantly reduce the time and effort required for AT product standards compliance and uphold quality and safety standards. We outline our planned implementation and evaluation plan for CompliAT.

cs.SE↗

arXiv2024

Model-less Is the Best Model: Generating Pure Code Implementations to Replace On-Device DL Models

Recent studies show that deployed deep learning (DL) models such as those of Tensor Flow Lite (TFLite) can be easily extracted from real-world applications and devices by attackers to generate many kinds of attacks like adversarial attacks. Although securing deployed on-device DL models has gained increasing attention, no existing methods can fully prevent the aforementioned threats. Traditional software protection techniques have been widely explored, if on-device models can be implemented using pure code, such as C++, it will open the possibility of reusing existing software protection techniques. However, due to the complexity of DL models, there is no automatic method that can translate the DL models to pure code. To fill this gap, we propose a novel method, CustomDLCoder, to automatically extract the on-device model information and synthesize a customized executable program for a wide range of DL models. CustomDLCoder first parses the DL model, extracts its backend computing units, configures the computing units to a graph, and then generates customized code to implement and deploy the ML solution without explicit model representation. The synthesized program hides model information for DL deployment environments since it does not need to retain explicit model representation, preventing many attacks on the DL model. In addition, it improves ML performance because the customized code removes model parsing and preprocessing steps and only retains the data computing process. Our experimental results show that CustomDLCoder improves model security by disabling on-device model sniffing. Compared with the original on-device platform (i.e., TFLite), our method can accelerate model inference by 21.8% and 24.3% on x86-64 and ARM64 platforms, respectively. Most importantly, it can significantly reduce memory consumption by 68.8% and 36.0% on x86-64 and ARM64 platforms, respectively.

cs.SE↗

arXiv2024

Who Uses Personas in Requirements Engineering: The Practitioners' Perspective

Personas are commonly used in software projects to gain a better understanding of end-users' needs. However, there is a limited understanding of their usage and effectiveness in practice. This paper presents the results of a two-step investigation, comprising interviews with 26 software developers, UI/UX designers, business analysts and product managers and a survey of 203 practitioners, aimed at shedding light on the current practices, methods and challenges of using personas in software development. Our findings reveal variations in the frequency and effectiveness of personas across different software projects and IT companies, the challenges practitioners face when using personas and the reasons for not using them at all. Furthermore, we investigate the coverage of human aspects in personas, often assumed to be a key feature of persona descriptions. Contrary to the general perception, our study shows that human aspects are often ignored for various reasons in personas or requirements engineering in general. Our study provides actionable insights for practitioners to overcome challenges in using personas during requirements engineering stages, and we identify areas for future research.

cs.SE↗

arXiv2024

GustosonicSense: Towards understanding the design of playful gustosonic eating experiences

The pleasure that often comes with eating can be further enhanced with intelligent technology, as the field of human-food interaction suggests. However, knowledge on how to design such pleasure-supporting eating systems is limited. To begin filling this knowledge gap, we designed "GustosonicSense", a novel gustosonic eating system that utilizes wireless earbuds for sensing different eating and drinking actions with a machine learning algorithm and trigger playful sounds as a way to facilitate pleasurable eating experiences. We present the findings from our design and a study that revealed how we can support the "stimulation", "hedonism", and "reflexivity" for playful human-food interactions. Ultimately, with our work, we aim to support interaction designers in facilitating playful experiences with food.

cs.HC↗

arXiv2024

ModelObfuscator: Obfuscating Model Information to Protect Deployed ML-based Systems

More and more edge devices and mobile apps are leveraging deep learning (DL) capabilities. Deploying such models on devices -- referred to as on-device models -- rather than as remote cloud-hosted services, has gained popularity because it avoids transmitting user data off of the device and achieves high response time. However, on-device models can be easily attacked, as they can be accessed by unpacking corresponding apps and the model is fully exposed to attackers. Recent studies show that attackers can easily generate white-box-like attacks for an on-device model or even inverse its training data. To protect on-device models from white-box attacks, we propose a novel technique called model obfuscation. Specifically, model obfuscation hides and obfuscates the key information -- structure, parameters and attributes -- of models by renaming, parameter encapsulation, neural structure obfuscation obfuscation, shortcut injection, and extra layer injection. We have developed a prototype tool ModelObfuscator to automatically obfuscate on-device TFLite models. Our experiments show that this proposed approach can dramatically improve model security by significantly increasing the difficulty of parsing models inner information, without increasing the latency of DL models. Our proposed on-device model obfuscation has the potential to be a fundamental technique for on-device model deployment. Our prototype tool is publicly available at: https://github.com/zhoumingyi/ModelObfuscator.

cs.CR↗

arXiv2024

How do software practitioners perceive human-centric defects?

Context: Human-centric software design and development focuses on how users want to carry out their tasks rather than making users accommodate their software. Software users can have different genders, ages, cultures, languages, disabilities, socioeconomic statuses, and educational backgrounds, among many other differences. Due to the inherently varied nature of these differences and their impact on software usage, preferences and issues of users can vary, resulting in user-specific defects that we term as `human-centric defects' (HCDs). Objective: This research aims to understand the perception and current management practices of such human-centric defects by software practitioners, identify key challenges in reporting, understanding and fixing them, and provide recommendations to improve HCDs management in software engineering. Method: We conducted a survey and interviews with software engineering practitioners to gauge their knowledge and experience on HCDs and the defect tracking process. Results: We analysed fifty (50) survey- and ten (10) interview- responses from SE practitioners and identified that there are multiple gaps in the current management of HCDs in software engineering practice. There is a lack of awareness regarding human-centric aspects, causing them to be lost or under-appreciated during software development. Our results revealed that handling HCDs could be improved by following a better feedback process with end-users, a more descriptive taxonomy, and suitable automation. Conclusion: HCDs present a major challenge to software practitioners, given their diverse end-user base. In the software engineering domain, research on HCDs has been limited and requires effort from the research and practice communities to create better awareness and support regarding human-centric aspects.

cs.SE↗

arXiv2024

Enablers and Barriers of Empathy in Software Developer and User Interaction: A Mixed Methods Case Study

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of another. However, empathy continues to be an under-researched human aspect in SE. We studied how empathy is practised between developers and end users using a mixed methods case study. We used an empathy test, observations and interviews to collect data, and socio technical grounded theory and descriptive statistics to analyse data. We identified the nature of awareness required to trigger empathy and enablers of empathy. We discovered barriers to empathy and a set of potential strategies to overcome these barriers. We report insights on emerging relationships and present a set of recommendations and potential future works on empathy and SE for software practitioners and SE researchers.

cs.SE↗

arXiv2024

Engineering Adaptive Information Graphics for Disabled Communities: A Case Study with Public Space Indoor Maps

Most software applications contain graphics such as charts, diagrams and maps. Currently, these graphics are designed with a ``one size fits all" approach and do not cater to the needs of people with disabilities. Therefore, when using software with graphics, a colour-impaired user may struggle to interpret graphics with certain colours, and a person with dyslexia may struggle to read the text labels in the graphic. Our research addresses this issue by developing a framework that generates adaptive and accessible information graphics for multiple disabilities. Uniquely, the approach also serves people with multiple simultaneous disabilities. To achieve these, we used a case study of public space floorplans presented via a web tool and worked with four disability groups: people with low vision, colour blindness, dyslexia and mobility impairment. Our research involved gathering requirements from 3 accessibility experts and 80 participants with disabilities, developing a system to generate adaptive graphics that address the identified requirements, and conducting an evaluation with 7 participants with disabilities. The evaluation showed that users found our solution easy to use and suitable for most of their requirements. The study also provides recommendations for front-end developers on engineering accessible graphics for their software and discusses the implications of our work on society from the perspective of public space owners and end users.

cs.HC↗

arXiv2024

Challenges, Adaptations, and Fringe Benefits of Conducting Software Engineering Research with Human Participants during the COVID-19 Pandemic

The COVID-19 pandemic changed the way we live, work and the way we conduct research. With the restrictions of lockdowns and social distancing, various impacts were experienced by many software engineering researchers, especially whose studies depend on human participants. We conducted a mixed methods study to understand the extent of this impact. Through a detailed survey with 89 software engineering researchers working with human participants around the world and a further nine follow-up interviews, we identified the key challenges faced, the adaptations made, and the surprising fringe benefits of conducting research involving human participants during the pandemic. Our findings also revealed that in retrospect, many researchers did not wish to revert to the old ways of conducting human-oriented research. Based on our analysis and insights, we share recommendations on how to conduct remote studies with human participants effectively in an increasingly hybrid world when face-to-face engagement is not possible or where remote participation is preferred.

cs.SE↗

arXiv2023

Software Engineering for OpenHarmony: A Research Roadmap

Mobile software engineering has been a hot research topic for decades. Our fellow researchers have proposed various approaches (with over 7,000 publications for Android alone) in this field that essentially contributed to the great success of the current mobile ecosystem. Existing research efforts mainly focus on popular mobile platforms, namely Android and iOS. OpenHarmony, a newly open-sourced mobile platform, has rarely been considered, although it is the one requiring the most attention as OpenHarmony is expected to occupy one-third of the market in China (if not in the world). To fill the gap, we present to the mobile software engineering community a research roadmap for encouraging our fellow researchers to contribute promising approaches to OpenHarmony. Specifically, we start by presenting a literature review of mobile software engineering, attempting to understand what problems have been targeted by the mobile community and how they have been resolved. We then summarize the existing (limited) achievements of OpenHarmony and subsequently highlight the research gap between Android/iOS and OpenHarmony. This research gap eventually helps in forming the roadmap for conducting software engineering research for OpenHarmony.

cs.SE↗

arXiv2023

The Impact of Personality on Requirements Engineering Activities: A Mixed-Methods Study

Context: Requirements engineering (RE) is an important part of Software Engineering (SE), consisting of various human-centric activities that require the frequent collaboration of a variety of roles. Prior research has shown that personality is one such human aspect that has a huge impact on the success of a software project. However, a limited number of empirical studies exist focusing on the impact of personality on RE activities. Objective: The objective of this study is to explore and identify the impact of personality on RE activities, provide a better understanding of these impacts, and provide guidance on how to better handle these impacts in RE. Method: We used a mixed-methods approach, including a personality test-based survey (50 participants) and an in-depth interview study (15 participants) with software practitioners from around the world involved in RE activities. Results: Through personality test analysis, we found a majority of the practitioners have a high score on agreeableness and conscientiousness traits and an average score on extraversion and neuroticism traits. Through analysis of the interviews, we found a range of impacts related to the personality traits of software practitioners, their team members, and external stakeholders. These impacts can be positive or negative, depending on the RE activities, the overall software development process, and the people involved in these activities. Moreover, we found a set of strategies that can be applied to mitigate the negative impact of personality on RE activities. Conclusion: Our identified impacts of personality on RE activities and mitigation strategies serve to provide guidance to software practitioners on handling such possible personality impacts on RE activities and for researchers to investigate these impacts in greater depth in future.

cs.SE↗

arXiv2023

Automated Mapping of Adaptive App GUIs from Phones to TVs

With the increasing interconnection of smart devices, users often desire to adopt the same app on quite different devices for identical tasks, such as watching the same movies on both their smartphones and TVs. However, the significant differences in screen size, aspect ratio, and interaction styles make it challenging to adapt Graphical User Interfaces (GUIs) across these devices. Although there are millions of apps available on Google Play, only a few thousand are designed to support smart TV displays. Existing techniques to map a mobile app GUI to a TV either adopt a responsive design, which struggles to bridge the substantial gap between phone and TV or use mirror apps for improved video display, which requires hardware support and extra engineering efforts. Instead of developing another app for supporting TVs, we propose a semi-automated approach to generate corresponding adaptive TV GUIs, given the phone GUIs as the input. Based on our empirical study of GUI pairs for TVs and phones in existing apps, we synthesize a list of rules for grouping and classifying phone GUIs, converting them to TV GUIs, and generating dynamic TV layouts and source code for the TV display. Our tool is not only beneficial to developers but also to GUI designers, who can further customize the generated GUIs for their TV app development. An evaluation and user study demonstrate the accuracy of our generated GUIs and the usefulness of our tool.

cs.SE↗

arXiv2023

Advancing Requirements Engineering through Generative AI: Assessing the Role of LLMs

Requirements Engineering (RE) is a critical phase in software development including the elicitation, analysis, specification, and validation of software requirements. Despite the importance of RE, it remains a challenging process due to the complexities of communication, uncertainty in the early stages and inadequate automation support. In recent years, large-language models (LLMs) have shown significant promise in diverse domains, including natural language processing, code generation, and program understanding. This chapter explores the potential of LLMs in driving RE processes, aiming to improve the efficiency and accuracy of requirements-related tasks. We propose key directions and SWOT analysis for research and development in using LLMs for RE, focusing on the potential for requirements elicitation, analysis, specification, and validation. We further present the results from a preliminary evaluation, in this context.

cs.SE↗

arXiv2023

Model-driven Engineering for Machine Learning Components: A Systematic Literature Review

Context: Machine Learning (ML) has become widely adopted as a component in many modern software applications. Due to the large volumes of data available, organizations want to increasingly leverage their data to extract meaningful insights and enhance business profitability. ML components enable predictive capabilities, anomaly detection, recommendation, accurate image and text processing, and informed decision-making. However, developing systems with ML components is not trivial; it requires time, effort, knowledge, and expertise in ML, data processing, and software engineering. There have been several studies on the use of model-driven engineering (MDE) techniques to address these challenges when developing traditional software and cyber-physical systems. Recently, there has been a growing interest in applying MDE for systems with ML components. Objective: The goal of this study is to further explore the promising intersection of MDE with ML (MDE4ML) through a systematic literature review (SLR). Through this SLR, we wanted to analyze existing studies, including their motivations, MDE solutions, evaluation techniques, key benefits and limitations. Results: We analyzed selected studies with respect to several areas of interest and identified the following: 1) the key motivations behind using MDE4ML; 2) a variety of MDE solutions applied, such as modeling languages, model transformations, tool support, targeted ML aspects, contributions and more; 3) the evaluation techniques and metrics used; and 4) the limitations and directions for future work. We also discuss the gaps in existing literature and provide recommendations for future research. Conclusion: This SLR highlights current trends, gaps and future research directions in the field of MDE4ML, benefiting both researchers and practitioners

cs.SE↗

arXiv2023

Towards an Understanding of Developers' Perceptions of Transparency in Software Development: A Preliminary Study

Software applications play an increasingly critical role in various aspects of our lives, from communication and entertainment to business and healthcare. As these applications become more pervasive, the importance of considering human values in software development has gained significant attention. In this preliminary study, we investigate developers's perceptions and experiences related to human values, with a focus on the human value of transparency. We interviewed five experienced developers and conducted thematic analysis to explore how developers perceive transparency, violations of transparency, and the process of fixing reported violations of transparency. Our findings reveal the significance of transparency as a fundamental value in software development, with developers recognising its importance for building trust, promoting accountability, and fostering ethical practices. Developers recognise the negative consequences of the violation of the human value of transparency and follow a systematic process to fix reported violations. This includes investigation, root cause analysis, corrective action planning, collaborative problem-solving, and testing and verification. These preliminary findings contribute to the understanding of transparency in software development and provide insights for promoting ethical practices.

cs.SE↗