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Joongseek Lee

Publications and source records attributed to Joongseek Lee.

4 recordsLinked to original sources

"I Might be Using His... But It is Also Mine!": Ownership and Control in Accounts Designed for Sharing

A user's ownership perception of virtual objects, such as cloud files, is generally uncertain. Is this valid for streaming platforms featuring accounts designed for sharing (DS)? We observe sharing practices within DS accounts of streaming platforms and identify their ownership characteristics and unexpected complications through two mixed-method studies. Casual and Cost-splitting are the two sharing practices identified. The owner is the sole payer for the account in the former, whereas profile holders split the cost in the latter. We distinguish two types of ownership in each practice -- Primary and Dual. In Primary ownership, the account owner has the power to allow others to use the account; in Dual ownership, Primary ownership appears in conjunction with joint ownership, notably displaying asymmetric ownership perceptions among users. Conflicts arise when the sharing agreements collapse. Therefore, we propose design recommendations that bridge ownership differences based on sharing practices of DS accounts.

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"Don't Look, But I Know You Do": Norms and Observer Effects in Shared LLM Accounts

Account sharing is common in subscription services and is now extending to generative AI platforms, which are still primarily designed for individual use. Sharing often requires workarounds that create new tensions. This study examines how LLM subscriptions are shared and the norms that develop. We combined a survey of 245 users with interviews of 36 participants to understand both patterns and lived experiences. Our analysis identified four types of account sharing, organized along two dimensions: whether the owner uses the account and whether subscription costs are shared. Within these types, we examined how norms were formed and how their fragility, especially privacy, became evident in practice. Users, fully aware of this, subtly adjusted their behavior, which we interpret through the lens of the observer effect. We frame LLM account sharing as a social practice of appropriation and outline design implications to adapt single-user platforms to multi-user realities.

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"Don't Mess Up My Algorithm": Phatic Communication and Algorithmic Contagion in Meme Sharing

On algorithmic social platforms, exchanging memes via direct messages (DMs) serves as phatic communication that affirms relationships, yet users often interpret these exchanges as signals shaping personalized recommendations, creating tension between relational practice and algorithmic control. This study examines how users perceive DM meme exchanges on Instagram rather than auditing Instagram's underlying recommender mechanisms, and how beliefs about DM-recommendation linkages shape coping strategies and feelings of powerlessness. We conducted semi-structured interviews with 21 active meme-DM users. Participants classified memes as recipient-friendly or recipient-unfriendly based on relational fit; many described the spread of unfriendly memes as "algorithmic contagion." Controls were constrained by relational norms, low perceived efficacy of feedback tools, and opaque DM-recommendation linkages. We articulate how DM-based relational practices are entangled with personalization infrastructures and propose three design implications: transparent linkage explanations, conversation-level opt-outs, and conservative learning that down-weights DM-originated signals.

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Towards a New Interface for Music Listening: A User Experience Study on YouTube

In light of the enduring success of music streaming services, it is noteworthy that an increasing number of users are positively gravitating toward YouTube as their preferred platform for listening to music. YouTube differs from typical music streaming services in that they provide a diverse range of music-related videos as well as soundtracks. However, despite the increasing popularity of using YouTube as a platform for music consumption, there is still a lack of comprehensive research on this phenomenon. As independent researchers unaffiliated with YouTube, we conducted semi-structured interviews with 27 users who listen to music through YouTube more than three times a week to investigate its usability and interface satisfaction. Our qualitative analysis found that YouTube has five main meanings for users as a music streaming service: 1) exploring musical diversity, 2) sharing unique playlists, 3) providing visual satisfaction, 4) facilitating user interaction, and 5) allowing free and easy access. We also propose wireframes of a video streaming service for better audio-visual music listening in two stages: search and listening. By these wireframes, we offer practical solutions to enhance user satisfaction with YouTube for music listening. These findings have wider implications beyond YouTube and could inform enhancements in other music streaming services as well.

cs.HC↗