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Joseph Jay Williams

Publications and source records attributed to Joseph Jay Williams.

At least 19 recordsLinked to original sources

Designing for the Moment: How One-Minute Interventions Fit or Falter Across Domains

This paper explores the design space for one-minute digital interventions that prompt immediate action without onboarding or sensing. By embracing Fogg's Behavior Model and four design principles informed by literature, the goal of these interventions was to provide triggers that encourage actions so simple that even people with low motivation would be willing to complete them. We examined the utility of these prompts by conducting a 14-day study with 22 participants interested in making small lifestyle improvements in at least one of three domains: physical activity, healthy eating, and mental well-being. When combined with insights drawn from participants' rewrites of our prompts, our findings suggest that intentional personalization through co-authorship could be a lightweight personalization mechanism that balances relevance with low friction.

cs.HC

Structured Exploration vs. Generative Flexibility: A Field Study Comparing Bandit and LLM Architectures for Personalised Health Behaviour Interventions

Behaviour Change Techniques (BCTs) are central to digital health interventions, yet selecting and delivering effective techniques remains challenging. Contextual bandits enable statistically grounded optimisation of BCT selection, while Large Language Models (LLMs) offer flexible, context-sensitive message generation. We conducted a 4-week study on physical activity motivation (N=54; 9 post-study interviews) that compared five daily messaging approaches: random templates, contextual bandit with templates, LLM generation, hybrid bandit+LLM, and LLM with interaction history. LLM-based approaches were rated substantially more helpful than templates, but no significant differences emerged among LLM conditions. Unexpectedly, bandit optimisation for BCTs selection yielded no additional perceived helpfulness compared with LLM-only approaches. Unconstrained LLMs focused heavily on a single BCT, whereas bandit systems enforced systematic exploration-exploitation across techniques. Quantitative and qualitative findings suggest contextual acknowledgement of user input drove perceived helpfulness. We contribute design suggestions for reflective AI health behaviour change systems that address a trade-off between structured exploration and generative autonomy.

cs.HC

Tailored Behavior-Change Messaging for Physical Activity: Integrating Contextual Bandits and Large Language Models

Contextual multi-armed bandit (cMAB) algorithms offer a promising framework for adapting behavioral interventions to individuals over time. However, cMABs often require large samples to learn effectively and typically rely on a finite pre-set of fixed message templates. In this paper, we present a hybrid cMABxLLM approach in which the cMAB selects an intervention type, and a large language model (LLM) which personalizes the message content within the selected type. We deployed this approach in a 30-day physical-activity intervention, comparing four behavioral change intervention types: behavioral self-monitoring, gain-framing, loss-framing, and social comparison, delivered as daily motivational messages to support motivation and achieve a daily step count. Message content is personalized using dynamic contextual factors, including daily fluctuations in self-efficacy, social influence, and regulatory focus. Over the trial, participants received daily messages assigned by one of five models: equal randomization (RCT), cMAB only, LLM only, LLM with interaction history, or cMABxLLM. Outcomes include motivation towards physical activity and message usefulness, assessed via ecological momentary assessments (EMAs). We evaluate and compare the five delivery models using pre-specified statistical analyses that account for repeated measures and time trends. We find that the cMABxLLM approach retains the perceived acceptance of LLM-generated messages, while reducing token usage and providing an explicit, reproducible decision rule for intervention selection. This hybrid approach also avoids the skew in intervention delivery by improving support for under-delivered intervention types. More broadly, our approach provides a deployable template for combining Bayesian adaptive experimentation with generative models in a way that supports both personalization and interpretability.

cs.LG

Talk Me Through It: Developing Effective Systems for Chart Authoring

Recent chart-authoring systems increasingly focus on natural-language input, enabling users to form a mental image of the chart they wish to create and express this intent using spoken instructions (spoken imagined-chart data). Yet these systems are predominantly trained on typed instructions written while viewing the target chart (typed existing-chart data). While the cognitive processes for describing an existing chart arguably differ from those for creating a new chart, the structural differences in the corresponding prompts remain underexplored. We present empirical findings on the structural differences among spoken imagined-chart instructions, typed imagined-chart instructions, and typed existing-chart instructions for chart creation, showing that imagined-chart prompts contain richer command formats, element specifications, and complex linguistic features, especially in spoken instructions. We then compare the performance of systems trained on spoken imagined-chart data versus typed existing-chart data, finding that the first system outperforms the second one on both voice and text input, highlighting the necessity of targeted training on spoken imagined-chart data. We conclude with design guidelines for chart-authoring systems to improve performance in real-world scenarios.

cs.HC

Adaptive Experiments Under Data Sparse Settings: Applications for Educational Platforms

Adaptive experimentation is increasingly used in educational platforms to personalize learning through dynamic content and feedback. However, standard adaptive strategies such as Thompson Sampling often underperform in real-world educational settings where content variations are numerous and student participation is limited, resulting in sparse data. In particular, Thompson Sampling can lead to imbalanced content allocation and delayed convergence on which aspects of content are most effective for student learning. To address these challenges, we introduce Weighted Allocation Probability Adjusted Thompson Sampling (WAPTS), an algorithm that refines the sampling strategy to improve content-related decision-making in data-sparse environments. WAPTS is guided by the principle of lenient regret, allowing near-optimal allocations to accelerate learning while still exploring promising content. We evaluate WAPTS in a learnersourcing scenario where students rate peer-generated learning materials, and demonstrate that it enables earlier and more reliable identification of promising treatments.

cs.LG

Co-Writing with AI, on Human Terms: Aligning Research with User Demands Across the Writing Process

As generative AI tools like ChatGPT become integral to everyday writing, critical questions arise about how to preserve writers' sense of agency and ownership when using these tools. Yet, a systematic understanding of how AI assistance affects different aspects of the writing process - and how this shapes writers' agency - remains underexplored. To address this gap, we conducted a systematic review of 109 HCI papers using the PRISMA approach. From this literature, we identify four overarching design strategies for AI writing support: structured guidance, guided exploration, active co-writing, and critical feedback - mapped across the four key cognitive processes in writing: planning, translating, reviewing, and monitoring. We complement this analysis with interviews of 15 writers across diverse domains. Our findings reveal that writers' desired levels of AI intervention vary across the writing process: content-focused writers (e.g., academics) prioritize ownership during planning, while form-focused writers (e.g., creatives) value control over translating and reviewing. Writers' preferences are also shaped by contextual goals, values, and notions of originality and authorship. By examining when ownership matters, what writers want to own, and how AI interactions shape agency, we surface both alignment and gaps between research and user needs. Our findings offer actionable design guidance for developing human-centered writing tools for co-writing with AI, on human terms.

cs.HC

Micro-Health Interventions: Exploring Design Strategies for 1-Minute Interventions as a Gateway to Healthy Habits

One-minute behavior change interventions might seem too brief to matter. Could something so short really help people build healthier routines? This work explores this question through two studies examining how ultra-brief prompts might encourage meaningful actions in daily life. In a formative study, we explored how participants engaged with one-minute prompts across four domains: physical activity, eating, screen use, and mental well-being. This revealed two common design approaches: Immediate Action prompts (simple, directive tasks) and Reflection-First prompts (self-awareness before action). We then conducted a 14-day, within-subjects study comparing these two flows with 28 participants. Surprisingly, most participants did not notice differences in structure -- but responded positively when prompts felt timely, relevant, or emotionally supportive. Engagement was not shaped by flow type, but by content fit, tone, and momentary readiness. Participants also co-designed messages, favoring those with step-by-step guidance, personal meaning, or sensory detail. These results suggest that one-minute interventions, while easily dismissed, may serve as meaningful gateways into healthier routines -- if designed to feel helpful in the moment.

cs.HC

Fitting the Message to the Moment: Designing Calendar-Aware Stress Messaging with Large Language Models

Existing stress-management tools fail to account for the timing and contextual specificity of students' daily lives, often providing static or misaligned support. Digital calendars contain rich, personal indicators of upcoming responsibilities, yet this data is rarely leveraged for adaptive wellbeing interventions. In this short paper, we explore how large language models (LLMs) might use digital calendar data to deliver timely and personalized stress support. We conducted a one-week study with eight university students using a functional technology probe that generated daily stress-management messages based on participants' calendar events. Through semi-structured interviews and thematic analysis, we found that participants valued interventions that prioritized stressful events and adopted a concise, but colloquial tone. These findings reveal key design implications for LLM-based stress-management tools, including the need for structured questioning and tone calibration to foster relevance and trust.

cs.HC

Perfectly to a Tee: Understanding User Perceptions of Personalized LLM-Enhanced Narrative Interventions

Stories about overcoming personal struggles can effectively illustrate the application of psychological theories in real life, yet they may fail to resonate with individuals' experiences. In this work, we employ large language models (LLMs) to create tailored narratives that acknowledge and address unique challenging thoughts and situations faced by individuals. Our study, involving 346 young adults across two settings, demonstrates that personalized LLM-enhanced stories were perceived to be better than human-written ones in conveying key takeaways, promoting reflection, and reducing belief in negative thoughts. These stories were not only seen as more relatable but also similarly authentic to human-written ones, highlighting the potential of LLMs in helping young adults manage their struggles. The findings of this work provide crucial design considerations for future narrative-based digital mental health interventions, such as the need to maintain relatability without veering into implausibility and refining the wording and tone of AI-enhanced content.

cs.HC

Investigating the Role of Situational Disruptors in Engagement with Digital Mental Health Tools

Challenges in engagement with digital mental health (DMH) tools are commonly addressed through technical enhancements and algorithmic interventions. This paper shifts the focus towards the role of users' broader social context as a significant factor in engagement. Through an eight-week text messaging program aimed at enhancing psychological wellbeing, we recruited 20 participants to help us identify situational engagement disruptors (SEDs), including personal responsibilities, professional obligations, and unexpected health issues. In follow-up design workshops with 25 participants, we explored potential solutions that address such SEDs: prioritizing self-care through structured goal-setting, alternative framings for disengagement, and utilization of external resources. Our findings challenge conventional perspectives on engagement and offer actionable design implications for future DMH tools.

cs.HC

Impact of Guidance and Interaction Strategies for LLM Use on Learner Performance and Perception

Personalized chatbot-based teaching assistants can be crucial in addressing increasing classroom sizes, especially where direct teacher presence is limited. Large language models (LLMs) offer a promising avenue, with increasing research exploring their educational utility. However, the challenge lies not only in establishing the efficacy of LLMs but also in discerning the nuances of interaction between learners and these models, which impact learners' engagement and results. We conducted a formative study in an undergraduate computer science classroom (N=145) and a controlled experiment on Prolific (N=356) to explore the impact of four pedagogically informed guidance strategies on the learners' performance, confidence and trust in LLMs. Direct LLM answers marginally improved performance, while refining student solutions fostered trust. Structured guidance reduced random queries as well as instances of students copy-pasting assignment questions to the LLM. Our work highlights the role that teachers can play in shaping LLM-supported learning environments.

cs.HC

Opportunities for Adaptive Experiments to Enable Continuous Improvement in Computer Science Education

Randomized A/B comparisons of alternative pedagogical strategies or other course improvements could provide useful empirical evidence for instructor decision-making. However, traditional experiments do not provide a straightforward pathway to rapidly utilize data, increasing the chances that students in an experiment experience the best conditions. Drawing inspiration from the use of machine learning and experimentation in product development at leading technology companies, we explore how adaptive experimentation might aid continuous course improvement. In adaptive experiments, data is analyzed and utilized as different conditions are deployed to students. This can be achieved using machine learning algorithms to identify which actions are more beneficial in improving students' learning experiences and outcomes. These algorithms can then dynamically deploy the most effective conditions in subsequent interactions with students, resulting in better support for students' needs. We illustrate this approach with a case study that provides a side-by-side comparison of traditional and adaptive experiments on adding self-explanation prompts in online homework problems in a CS1 course. This work paves the way for exploring the importance of adaptive experiments in bridging research and practice to achieve continuous improvement in educational settings.

cs.HC

Supporting Self-Reflection at Scale with Large Language Models: Insights from Randomized Field Experiments in Classrooms

Self-reflection on learning experiences constitutes a fundamental cognitive process, essential for the consolidation of knowledge and the enhancement of learning efficacy. However, traditional methods to facilitate reflection often face challenges in personalization, immediacy of feedback, engagement, and scalability. Integration of Large Language Models (LLMs) into the reflection process could mitigate these limitations. In this paper, we conducted two randomized field experiments in undergraduate computer science courses to investigate the potential of LLMs to help students engage in post-lesson reflection. In the first experiment (N=145), students completed a take-home assignment with the support of an LLM assistant; half of these students were then provided access to an LLM designed to facilitate self-reflection. The results indicated that the students assigned to LLM-guided reflection reported increased self-confidence and performed better on a subsequent exam two weeks later than their peers in the control condition. In the second experiment (N=112), we evaluated the impact of LLM-guided self-reflection against other scalable reflection methods, such as questionnaire-based activities and review of key lecture slides, after assignment. Our findings suggest that the students in the questionnaire and LLM-based reflection groups performed equally well and better than those who were only exposed to lecture slides, according to their scores on a proctored exam two weeks later on the same subject matter. These results underscore the utility of LLM-guided reflection and questionnaire-based activities in improving learning outcomes. Our work highlights that focusing solely on the accuracy of LLMs can overlook their potential to enhance metacognitive skills through practices such as self-reflection. We discuss the implications of our research for the Edtech community.

cs.CY

Reinforcement Learning in Modern Biostatistics: Constructing Optimal Adaptive Interventions

In recent years, reinforcement learning (RL) has acquired a prominent position in health-related sequential decision-making problems, gaining traction as a valuable tool for delivering adaptive interventions (AIs). However, in part due to a poor synergy between the methodological and the applied communities, its real-life application is still limited and its potential is still to be realized. To address this gap, our work provides the first unified technical survey on RL methods, complemented with case studies, for constructing various types of AIs in healthcare. In particular, using the common methodological umbrella of RL, we bridge two seemingly different AI domains, dynamic treatment regimes and just-in-time adaptive interventions in mobile health, highlighting similarities and differences between them and discussing the implications of using RL. Open problems and considerations for future research directions are outlined. Finally, we leverage our experience in designing case studies in both areas to showcase the significant collaborative opportunities between statistical, RL, and healthcare researchers in advancing AIs.

stat.ML

"Actually I Can Count My Blessings": User-Centered Design of an Application to Promote Gratitude Among Young Adults

Regular practice of gratitude has the potential to enhance psychological wellbeing and foster stronger social connections among young adults. However, there is a lack of research investigating user needs and expectations regarding gratitude-promoting applications. To address this gap, we employed a user-centered design approach to develop a mobile application that facilitates gratitude practice. Our formative study involved 20 participants who utilized an existing application, providing insights into their preferences for organizing expressions of gratitude and the significance of prompts for reflection and mood labeling after working hours. Building on these findings, we conducted a deployment study with 26 participants using our custom-designed application, which confirmed the positive impact of structured options to guide gratitude practice and highlighted the advantages of passive engagement with the application during busy periods. Our study contributes to the field by identifying key design considerations for promoting gratitude among young adults.

cs.HC

ABScribe: Rapid Exploration & Organization of Multiple Writing Variations in Human-AI Co-Writing Tasks using Large Language Models

Exploring alternative ideas by rewriting text is integral to the writing process. State-of-the-art Large Language Models (LLMs) can simplify writing variation generation. However, current interfaces pose challenges for simultaneous consideration of multiple variations: creating new variations without overwriting text can be difficult, and pasting them sequentially can clutter documents, increasing workload and disrupting writers' flow. To tackle this, we present ABScribe, an interface that supports rapid, yet visually structured, exploration and organization of writing variations in human-AI co-writing tasks. With ABScribe, users can swiftly modify variations using LLM prompts, which are auto-converted into reusable buttons. Variations are stored adjacently within text fields for rapid in-place comparisons using mouse-over interactions on a popup toolbar. Our user study with 12 writers shows that ABScribe significantly reduces task workload (d = 1.20, p < 0.001), enhances user perceptions of the revision process (d = 2.41, p < 0.001) compared to a popular baseline workflow, and provides insights into how writers explore variations using LLMs.

cs.HC

Understanding the Role of Large Language Models in Personalizing and Scaffolding Strategies to Combat Academic Procrastination

Traditional interventions for academic procrastination often fail to capture the nuanced, individual-specific factors that underlie them. Large language models (LLMs) hold immense potential for addressing this gap by permitting open-ended inputs, including the ability to customize interventions to individuals' unique needs. However, user expectations and potential limitations of LLMs in this context remain underexplored. To address this, we conducted interviews and focus group discussions with 15 university students and 6 experts, during which a technology probe for generating personalized advice for managing procrastination was presented. Our results highlight the necessity for LLMs to provide structured, deadline-oriented steps and enhanced user support mechanisms. Additionally, our results surface the need for an adaptive approach to questioning based on factors like busyness. These findings offer crucial design implications for the development of LLM-based tools for managing procrastination while cautioning the use of LLMs for therapeutic guidance.

cs.HC

Using Adaptive Bandit Experiments to Increase and Investigate Engagement in Mental Health

Digital mental health (DMH) interventions, such as text-message-based lessons and activities, offer immense potential for accessible mental health support. While these interventions can be effective, real-world experimental testing can further enhance their design and impact. Adaptive experimentation, utilizing algorithms like Thompson Sampling for (contextual) multi-armed bandit (MAB) problems, can lead to continuous improvement and personalization. However, it remains unclear when these algorithms can simultaneously increase user experience rewards and facilitate appropriate data collection for social-behavioral scientists to analyze with sufficient statistical confidence. Although a growing body of research addresses the practical and statistical aspects of MAB and other adaptive algorithms, further exploration is needed to assess their impact across diverse real-world contexts. This paper presents a software system developed over two years that allows text-messaging intervention components to be adapted using bandit and other algorithms while collecting data for side-by-side comparison with traditional uniform random non-adaptive experiments. We evaluate the system by deploying a text-message-based DMH intervention to 1100 users, recruited through a large mental health non-profit organization, and share the path forward for deploying this system at scale. This system not only enables applications in mental health but could also serve as a model testbed for adaptive experimentation algorithms in other domains.

cs.AI