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Kannan Achan

Publications and source records attributed to Kannan Achan.

At least 19 recordsLinked to original sources

Timing-Aware Repurchase Prediction for Web-Scale E-Commerce: Survival Models for Multi-Surface Grocery Recommendation

Repurchase recommenders in e-commerce are commonly framed as a binary question asking "will this customer buy this item within W days", a formulation that requires a separately trained model for every horizon of interest. We replace this stack with survival models that predict time-to-repurchase directly, and evaluate them on millions of customers from a major grocery e-commerce platform across more than thirty ablation configurations. Our study makes three contributions. First, an empirical hazard analysis reveals a slightly decreasing marginal hazard (k ~ 0.9), differing from the common intuition that grocery items become more likely to be repurchased the longer since the last purchase (increasing hazard, k > 1). Log-Normal achieves the best marginal fit (R^2 = 0.998) and the best ranking, despite Weibull providing the best conditional residual fit, revealing an apparent discrepancy we analyze in detail. Second, a single Accelerated Failure Time (AFT) model replaces three per-horizon binary classifiers, matching or exceeding each at its own horizon while using roughly 3x fewer total trees. Feature importance reshuffles under the survival objective: channel-cadence and recency signals rise while aggregate frequency counts fall. Third, a 4-parameter parametric calibration maps raw survival CDFs to per-horizon probabilities with zero cross-horizon monotonicity violations. Calibration quality varies by an order of magnitude across the AFT family: Exponential AFT (Weibull k=1) achieves expected calibration error (ECE) ~1e-4, roughly 10x lower than Log-Normal, while ranking metrics agree within 0.3% relative. We adopt Exponential AFT for probability-consuming surfaces and Log-Normal for pure ranking, exposing a principled calibration-ranking trade-off within a single AFT family.

cs.AI

Beyond Ranking Accuracy: Evaluating LLM-Cited Feature Rationales for Next Basket Repurchase Recommendation

Next-basket repurchase recommendation is commonly formulated as a ranking task: given a customer's purchase history, the system ranks previously purchased items that may be needed again. In production settings, however, ranking accuracy is only one component of recommendation quality. Customers may also benefit from concise evidence about why an item is recommended now. Large language models (LLMs) offer a potential way to surface such evidence through feature-based, human-readable rationales grounded in interpretable behavioral signals. We construct repurchase features spanning cadence, frequency, recency, user behavior, and item popularity, and evaluate LLMs on two public grocery datasets and one proprietary retail dataset. We investigate (1) whether off-the-shelf LLMs can use these features as next-basket scorers relative to heuristic and supervised rankers, and (2) whether LLM-cited features carry outcome-grounded ranking signal. For the latter, we compare LLM-cited features with model-specific attribution methods under a cross-model feature-masking protocol that measures ranking degradation after masking selected features. Our results show that LLM scores are not competitive with supervised rankers, suggesting that off-the-shelf LLMs should not be used as standalone repurchase recommenders. However, changes in prompt and evidence representation can improve outcome-grounded feature-masking results in some settings even when ranking performance does not improve; the effect is dataset-dependent and does not consistently match attribution baselines. These findings suggest a practical role for LLMs as validated explanation components rather than primary rankers, with rationale quality evaluated separately from ranking accuracy.

cs.IR

Attribute-Conditioned Multimodal Slot Factorization for Controllable Fashion Retrieval

Fashion retrieval often requires satisfying multiple attributes at once, such as category, color, pattern, and demographic. Monolithic embeddings mix these signals into a single vector, making attribute-specific control difficult at retrieval time. Many existing semantic-ID methods provide discrete item codes, but these codes are typically optimized as item-level or residual addresses and do not expose named, independently controllable attribute slots. We introduce MM-slotgate, a multimodal slot encoder that factorizes Fashion-CLIP text and image embeddings into four named attribute slots. Each slot learns its own text-image gate, so visually grounded attributes such as color and pattern can rely more on image evidence, while taxonomy-oriented attributes such as category and demographic can remain more text-driven. On H&M, using a combined slot-similarity and slot-logit retrieval score, MM-slotgate achieves 0.7566 macro ConstraintSatisfied@10, outperforming equal-weight multimodal fusion (0.7142) and fCLIP text-only retrieval (0.4755). The largest gain is on color, which improves from 0.321 to 0.889 (+0.568 absolute), as the learned color gate assigns 57.4% weight to image evidence. The learned gates are interpretable without modality supervision: color is image-leaning, category is text-leaning, and pattern and demographic lie near the middle. The resulting slots also remain controllable: linear probes show no measured excess leakage beyond the label-correlation baseline, and quantized slot codes support targeted intervention, including a 15.3x lift for color. These results suggest that controllable fashion retrieval benefits from typed, attribute-conditioned multimodal slots rather than either a single global embedding or opaque item-level semantic IDs.

cs.CV

CASE: Cadence-Aware Set Encoding for Large-Scale Next Basket Repurchase Recommendation

Repurchase behavior is a primary signal in large-scale retail recommendation, particularly in categories with frequent replenishment: many items in a user's next basket were previously purchased, and their timing follows stable, item-specific cadences. Yet most next basket repurchase recommendation models represent history as a sequence of discrete basket events indexed by visit order, which cannot explicitly model elapsed calendar time or update item rankings as days pass between purchases. We present CASE (Cadence-Aware Set Encoding) for next basket repurchase recommendation, which decouples item-level cadence learning from cross-item interaction, enabling explicit calendar-time modeling while remaining production-scalable. CASE represents each item's purchase history as a calendar-time signal over a fixed horizon, applies shared multi-scale temporal convolutions to capture recurring rhythms, and uses induced set attention to model cross-item dependencies with sub-quadratic complexity, allowing efficient batch inference at scale. Across three public benchmarks and a proprietary dataset, CASE consistently improves precision, recall, and NDCG at multiple cutoffs compared to strong next basket recommendation baselines. In a production-scale evaluation with tens of millions of users and a large item catalog, CASE achieves up to 8.6% relative precision lift and 9.9% relative recall lift at top-5, showing that scalable cadence-aware modeling yields measurable gains in both benchmark and industrial settings.

cs.IR

LLM-HYPER: Generative CTR Modeling for Cold-Start Ad Personalization via LLM-Based Hypernetworks

On online advertising platforms, newly introduced promotional ads face the cold-start problem, as they lack sufficient user feedback for model training. In this work, we propose LLM-HYPER, a novel framework that treats large language models (LLMs) as hypernetworks to directly generate the parameters of the click-through rate (CTR) estimator in a training-free manner. LLM-HYPER uses few-shot Chain-of-Thought prompting over multimodal ad content (text and images) to infer feature-wise model weights for a linear CTR predictor. By retrieving semantically similar past campaigns via CLIP embeddings and formatting them into prompt-based demonstrations, the LLM learns to reason about customer intent, feature influence, and content relevance. To ensure numerical stability and serviceability, we introduce normalization and calibration techniques that align the generated weights with production-ready CTR distributions. Extensive offline experiments show that LLM-HYPER significantly outperforms cold-start baselines in NDCG$@10$ by 55.9\%. Our real-world online A/B test on one of the top e-commerce platforms in the U.S. demonstrates the strong performance of LLM-HYPER, which drastically reduces the cold-start period and achieves competitive performance. LLM-HYPER has been successfully deployed in production.

cs.AI

CRAB: Codebook Rebalancing for Bias Mitigation in Generative Recommendation

Generative recommendation (GeneRec) has introduced a new paradigm that represents items as discrete semantic tokens and predicts items in a generative manner. Despite its strong performance across multiple recommendation tasks, existing GeneRec approaches still suffer from severe popularity bias and may even exacerbate it. In this work, we conduct a comprehensive empirical analysis to uncover the root causes of this phenomenon, yielding two core insights: 1) imbalanced tokenization inherits and can further amplify popularity bias from historical item interactions; 2) current training procedures disproportionately favor popular tokens while neglecting semantic relationships among tokens, thereby intensifying popularity bias. Building on these insights, we propose CRAB, a post-hoc debiasing strategy for GeneRec that alleviates popularity bias by mitigating frequency imbalance among semantic tokens. Specifically, given a well-trained model, we first rebalance the codebook by splitting over-popular tokens while preserving their hierarchical semantic structure. Based on the adjusted codebook, we further introduce a tree-structured regularizer to enhance semantic consistency, encouraging more informative representations for unpopular tokens during training. Experiments on real-world datasets demonstrate that CRAB significantly improves recommendation performance by effectively alleviating popularity bias.

cs.IR

Campaign-2-PT-RAG: LLM-Guided Semantic Product Type Attribution for Scalable Campaign Ranking

E-commerce campaign ranking models require large-scale training labels indicating which users purchased due to campaign influence. However, generating these labels is challenging because campaigns use creative, thematic language that does not directly map to product purchases. Without clear product-level attribution, supervised learning for campaign optimization remains limited. We present Campaign-2-PT-RAG, a scalable label generation framework that constructs user-campaign purchase labels by inferring which product types (PTs) each campaign promotes. The framework first interprets campaign content using large language models (LLMs) to capture implicit intent, then retrieves candidate PTs through semantic search over the platform taxonomy. A structured LLM-based classifier evaluates each PT's relevance, producing a campaign-specific product coverage set. User purchases matching these PTs generate positive training labels for downstream ranking models. This approach reframes the ambiguous attribution problem into a tractable semantic alignment task, enabling scalable and consistent supervision for downstream tasks such as campaign ranking optimization in production e-commerce environments. Experiments on internal and synthetic datasets, validated against expert-annotated campaign-PT mappings, show that our LLM-assisted approach generates high-quality labels with 78-90% precision while maintaining over 99% recall.

cs.IR

Latent Customer Segmentation and Value-Based Recommendation Leveraging a Two-Stage Model with Missing Labels

The success of businesses depends on their ability to convert consumers into loyal customers. A customer's value proposition is a primary determinant in this process, requiring a balance between affordability and long-term brand equity. Broad marketing campaigns can erode perceived brand value and reduce return on investment, while existing economic algorithms often misidentify highly engaged customers as ideal targets, leading to inefficient engagement and conversion outcomes. This work introduces a two-stage multi-model architecture employing Self-Paced Loss to improve customer categorization. The first stage uses a multi-class neural network to distinguish customers influenced by campaigns, organically engaged customers, and low-engagement customers. The second stage applies a binary label correction model to identify true campaign-driven intent using a missing-label framework, refining customer segmentation during training. By separating prompted engagement from organic behavior, the system enables more precise campaign targeting, reduces exposure costs, and improves conversion efficiency. A/B testing demonstrates over 100 basis points improvement in key success metrics, highlighting the effectiveness of intent-aware segmentation for value-driven marketing strategies.

cs.IR

Is More Context Always Better? Examining LLM Reasoning Capability for Time Interval Prediction

Large Language Models (LLMs) have demonstrated impressive capabilities in reasoning and prediction across different domains. Yet, their ability to infer temporal regularities from structured behavioral data remains underexplored. This paper presents a systematic study investigating whether LLMs can predict time intervals between recurring user actions, such as repeated purchases, and how different levels of contextual information shape their predictive behavior. Using a simple but representative repurchase scenario, we benchmark state-of-the-art LLMs in zero-shot settings against both statistical and machine-learning models. Two key findings emerge. First, while LLMs surpass lightweight statistical baselines, they consistently underperform dedicated machine-learning models, showing their limited ability to capture quantitative temporal structure. Second, although moderate context can improve LLM accuracy, adding further user-level detail degrades performance. These results challenge the assumption that "more context leads to better reasoning". Our study highlights fundamental limitations of today's LLMs in structured temporal inference and offers guidance for designing future context-aware hybrid models that integrate statistical precision with linguistic flexibility.

cs.AI

Segment and Matte Anything in a Unified Model

Segment Anything (SAM) has recently pushed the boundaries of segmentation by demonstrating zero-shot generalization and flexible prompting after training on over one billion masks. Despite this, its mask prediction accuracy often falls short of the precision required in real-world applications. While several refinement modules have been proposed to boost SAM's segmentation quality, achieving highly accurate object delineation within a single, unified framework remains an open challenge. Furthermore, interactive image matting, which aims to generate fine-grained alpha mattes guided by diverse user hints, has not yet been explored in the context of SAM. Insights from recent studies highlight strong correlations between segmentation and matting, suggesting the feasibility of a unified model capable of both tasks. In this paper, we introduce Segment And Matte Anything (SAMA), a lightweight extension of SAM that delivers high-quality interactive image segmentation and matting with minimal extra parameters. Our Multi-View Localization Encoder (MVLE) captures detailed features from local views, while the Localization Adapter (Local-Adapter) refines mask outputs by recovering subtle boundary details. We also incorporate two prediction heads for each task into the architecture to generate segmentation and matting masks, simultaneously. Trained on a diverse dataset aggregated from publicly available sources, SAMA achieves state-of-the-art performance across multiple segmentation and matting benchmarks, showcasing its adaptability and effectiveness in a wide range of downstream tasks.

cs.CV

To See or To Read: User Behavior Reasoning in Multimodal LLMs

Multimodal Large Language Models (MLLMs) are reshaping how modern agentic systems reason over sequential user-behavior data. However, whether textual or image representations of user behavior data are more effective for maximizing MLLM performance remains underexplored. We present \texttt{BehaviorLens}, a systematic benchmarking framework for assessing modality trade-offs in user-behavior reasoning across six MLLMs by representing transaction data as (1) a text paragraph, (2) a scatter plot, and (3) a flowchart. Using a real-world purchase-sequence dataset, we find that when data is represented as images, MLLMs next-purchase prediction accuracy is improved by 87.5% compared with an equivalent textual representation without any additional computational cost.

cs.AI

No-Human in the Loop: Agentic Evaluation at Scale for Recommendation

Evaluating large language models (LLMs) as judges is increasingly critical for building scalable and trustworthy evaluation pipelines. We present ScalingEval, a large-scale benchmarking study that systematically compares 36 LLMs, including GPT, Gemini, Claude, and Llama, across multiple product categories using a consensus-driven evaluation protocol. Our multi-agent framework aggregates pattern audits and issue codes into ground-truth labels via scalable majority voting, enabling reproducible comparison of LLM evaluators without human annotation. Applied to large-scale complementary-item recommendation, the benchmark reports four key findings: (i) Anthropic Claude 3.5 Sonnet achieves the highest decision confidence; (ii) Gemini 1.5 Pro offers the best overall performance across categories; (iii) GPT-4o provides the most favorable latency-accuracy-cost tradeoff; and (iv) GPT-OSS 20B leads among open-source models. Category-level analysis shows strong consensus in structured domains (Electronics, Sports) but persistent disagreement in lifestyle categories (Clothing, Food). These results establish ScalingEval as a reproducible benchmark and evaluation protocol for LLMs as judges, with actionable guidance on scaling, reliability, and model family tradeoffs.

cs.AI

Grocery to General Merchandise: A Cross-Pollination Recommender using LLMs and Real-Time Cart Context

Modern e-commerce platforms strive to enhance customer experience by providing timely and contextually relevant recommendations. However, recommending general merchandise to customers focused on grocery shopping -- such as pairing milk with a milk frother -- remains a critical yet under-explored challenge. This paper introduces a cross-pollination (XP) framework, a novel approach that bridges grocery and general merchandise cross-category recommendations by leveraging multi-source product associations and real-time cart context. Our solution employs a two-stage framework: (1) A candidate generation mechanism that uses co-purchase market basket analysis and LLM-based approach to identify novel item-item associations; and (2) a transformer-based ranker that leverages the real-time sequential cart context and optimizes for engagement signals such as add-to-carts. Offline analysis and online A/B tests show an increase of 36\% add-to-cart rate with LLM-based retrieval on the item page, and 15\% lift in add-to-cart using cart context-based ranker on the cart page. Our work contributes practical techniques for cross-category recommendations and broader insights for e-commerce systems.

cs.IR

Spatial Reasoning in Foundation Models: Benchmarking Object-Centric Spatial Understanding

Spatial understanding is a critical capability for vision foundation models. While recent advances in large vision models or vision-language models (VLMs) have expanded recognition capabilities, most benchmarks emphasize localization accuracy rather than whether models capture how objects are arranged and related within a scene. This gap is consequential; effective scene understanding requires not only identifying objects, but reasoning about their relative positions, groupings, and depth. In this paper, we present a systematic benchmark for object-centric spatial reasoning in foundation models. Using a controlled synthetic dataset, we evaluate state-of-the-art vision models (e.g., GroundingDINO, Florence-2, OWLv2) and large VLMs (e.g., InternVL, LLaVA, GPT-4o) across three tasks: spatial localization, spatial reasoning, and downstream retrieval tasks. We find a stable trade-off: detectors such as GroundingDINO and OWLv2 deliver precise boxes with limited relational reasoning, while VLMs like SmolVLM and GPT-4o provide coarse layout cues and fluent captions but struggle with fine-grained spatial context. Our study highlights the gap between localization and true spatial understanding, and pointing toward the need for spatially-aware foundation models in the community.

cs.CV

LayoutAgent: A Vision-Language Agent Guided Compositional Diffusion for Spatial Layout Planning

Designing realistic multi-object scenes requires not only generating images, but also planning spatial layouts that respect semantic relations and physical plausibility. On one hand, while recent advances in diffusion models have enabled high-quality image generation, they lack explicit spatial reasoning, leading to unrealistic object layouts. On the other hand, traditional spatial planning methods in robotics emphasize geometric and relational consistency, but they struggle to capture semantic richness in visual scenes. To bridge this gap, in this paper, we propose LayoutAgent, an agentic framework that unifies vision-language reasoning with compositional diffusion for layout generation. Given multiple input images with target objects in them, our method first employs visual-language model to preprocess the inputs through segmentation, object size estimation, scene graph construction, and prompt rewriting. Then we leverage compositional diffusion-a method traditionally used in robotics-to synthesize bounding boxes that respect object relations encoded in the scene graph for spatial layouts. In the end, a foreground-conditioned image generator composes the complete scene by rendering the objects into the planned layout guided by designed prompts. Experiments demonstrate that LayoutAgent outperforms other state-of-the-art layout generation models in layout coherence, spatial realism and aesthetic alignment.

cs.CV

Personalized Product Search Ranking: A Multi-Task Learning Approach with Tabular and Non-Tabular Data

In this paper, we present a novel model architecture for optimizing personalized product search ranking using a multi-task learning (MTL) framework. Our approach uniquely integrates tabular and non-tabular data, leveraging a pre-trained TinyBERT model for semantic embeddings and a novel sampling technique to capture diverse customer behaviors. We evaluate our model against several baselines, including XGBoost, TabNet, FT-Transformer, DCN-V2, and MMoE, focusing on their ability to handle mixed data types and optimize personalized ranking. Additionally, we propose a scalable relevance labeling mechanism based on click-through rates, click positions, and semantic similarity, offering an alternative to traditional human-annotated labels. Experimental results show that combining non-tabular data with advanced embedding techniques in multi-task learning paradigm significantly enhances model performance. Ablation studies further underscore the benefits of incorporating relevance labels, fine-tuning TinyBERT layers, and TinyBERT query-product embedding interactions. These results demonstrate the effectiveness of our approach in achieving improved personalized product search ranking.

cs.IR

VL-CLIP: Enhancing Multimodal Recommendations via Visual Grounding and LLM-Augmented CLIP Embeddings

Multimodal learning plays a critical role in e-commerce recommendation platforms today, enabling accurate recommendations and product understanding. However, existing vision-language models, such as CLIP, face key challenges in e-commerce recommendation systems: 1) Weak object-level alignment, where global image embeddings fail to capture fine-grained product attributes, leading to suboptimal retrieval performance; 2) Ambiguous textual representations, where product descriptions often lack contextual clarity, affecting cross-modal matching; and 3) Domain mismatch, as generic vision-language models may not generalize well to e-commerce-specific data. To address these limitations, we propose a framework, VL-CLIP, that enhances CLIP embeddings by integrating Visual Grounding for fine-grained visual understanding and an LLM-based agent for generating enriched text embeddings. Visual Grounding refines image representations by localizing key products, while the LLM agent enhances textual features by disambiguating product descriptions. Our approach significantly improves retrieval accuracy, multimodal retrieval effectiveness, and recommendation quality across tens of millions of items on one of the largest e-commerce platforms in the U.S., increasing CTR by 18.6%, ATC by 15.5%, and GMV by 4.0%. Additional experimental results show that our framework outperforms vision-language models, including CLIP, FashionCLIP, and GCL, in both precision and semantic alignment, demonstrating the potential of combining object-aware visual grounding and LLM-enhanced text representation for robust multimodal recommendations.

cs.IR

GRACE: Generative Recommendation via Journey-Aware Sparse Attention on Chain-of-Thought Tokenization

Generative models have recently demonstrated strong potential in multi-behavior recommendation systems, leveraging the expressive power of transformers and tokenization to generate personalized item sequences. However, their adoption is hindered by (1) the lack of explicit information for token reasoning, (2) high computational costs due to quadratic attention complexity and dense sequence representations after tokenization, and (3) limited multi-scale modeling over user history. In this work, we propose GRACE (Generative Recommendation via journey-aware sparse Attention on Chain-of-thought tokEnization), a novel generative framework for multi-behavior sequential recommendation. GRACE introduces a hybrid Chain-of-Thought (CoT) tokenization method that encodes user-item interactions with explicit attributes from product knowledge graphs (e.g., category, brand, price) over semantic tokenization, enabling interpretable and behavior-aligned generation. To address the inefficiency of standard attention, we design a Journey-Aware Sparse Attention (JSA) mechanism, which selectively attends to compressed, intra-, inter-, and current-context segments in the tokenized sequence. Experiments on two real-world datasets show that GRACE significantly outperforms state-of-the-art baselines, achieving up to +106.9% HR@10 and +106.7% NDCG@10 improvement over the state-of-the-art baseline on the Home domain, and +22.1% HR@10 on the Electronics domain. GRACE also reduces attention computation by up to 48% with long sequences.

cs.CL