SearcharxivSearch

arXiv subjects

Kate Shen

Publications and source records attributed to Kate Shen.

2 recordsLinked to original sources

AgentWebBench: Benchmarking Multi-Agent Coordination in Agentic Web

Agentic Web is an emerging paradigm where autonomous agents help users use online information. As the paradigm develops, content providers are also deploying agents to manage their data and serve it through controlled interfaces. This shift moves information access from centralized retrieval to decentralized coordination. To study this setting, we introduce AgentWebBench, a benchmark that evaluates how well a user agent synthesizes answers by interacting with website-specific content agents. We evaluate four tasks that cover common web information needs, spanning ranked retrieval (web search, web recommendation) and open-ended synthesis (question answering, deep research). Across seven advanced LLMs and three coordination strategies, multi-agent coordination generally lags behind centralized retrieval as expected, because user agent cannot directly access the corpus, but the gap shrinks with model scale and can even outperform centralized retrieval on question answering. This benchmark also enables us to study properties of the emerging paradigm of the digital world. We find that decentralized access concentrates traffic toward a small set of websites, test time scaling improves both interaction reliability and task performance, and strong results require sufficient interactions guided by careful planning. Finally, our failure analysis suggests that user agents need better planning and answer synthesis, while content agents need more reliable retrieval and evidence quality. Code, data, and APIs are released on https://github.com/cxcscmu/AgentWebBench.

cs.MA

User Feedback-Informed Interface Design for Flow Management Data and Services (FMDS)

The transition to a microservices-based Flow Management Data and Services (FMDS) architecture from the existing Traffic Flow Management System (TFMS) is a critical enabler of the vision for an Information-Centric National Airspace System (NAS). The need to design a user-centric interface for FMDS is a key technical gap, as this interface connects NAS data and services to the traffic management specialists within all stakeholder groups (e.g., FAA, airlines). We provide a research-driven approach towards designing such a graphical user interface (GUI) for FMDS. Major goals include unifying the more than 50 disparate traffic management services currently hosted on TFMS, as well as streamlining the process of evaluating, modeling, and monitoring Traffic Management Initiatives (TMIs). Motivated by this, we iteratively designed a GUI leveraging human factors engineering and user experience design principles, as well as user interviews. Through user testing and interviews, we identify workflow benefits of our GUI (e.g., reduction in task completion time), along with next steps for developing a live prototype.

cs.HC