arXiv subjects

Katharina Reinecke

Publications and source records attributed to Katharina Reinecke.

At least 19 recordsLinked to original sources

arXiv2026

AI-Generated Email Drafts Shift Culturally Distinctive Communication Styles in Professional Email

AI assistants that support email composition may shift cultural communication norms, such as the directness typical of low-context cultures like the US versus the indirectness and contextual sensitivity central to high-context cultures like Japan. Yet it remains unknown to what extent people adopt and edit AI drafts inconsistent with their cultural communication norms. We address this through a preregistered within-subject experiment in which Japanese and American participants wrote workplace emails in their native language without AI, with a low-context AI, and with a high-context AI. We found that Japanese participants wrote emails with significantly more high-context markers (politeness, apologies) than Americans. But AI drafts shifted participants' emails toward the draft's style, with larger shifts when the draft was culturally misaligned: Japanese drifted most under low-context drafts, Americans most under high-context drafts. These findings suggest AI drafts risk overwriting cultural communication norms unless they adapt to users' communication styles.

cs.HC↗

arXiv2026

Language Scent: Exploring Cross-Language Information Navigation

While multilingual users often switch between languages when seeking information, this process remains undersupported by current systems where information is typically siloed by language. Our formative study reveals that users select their search language based on its perceived value for their current information need, a concept we formalize as language scent. Language scent extends Pirolli and Card's information foraging theory - which explains how users navigate among already-encountered sources - to the multilingual case, where users' choice of query language determines which sources they can encounter in the first place. Building on this insight, we designed Niffler, a multilingual information seeking system that provides proximal cues for gauging the language scent of different languages. Finally, we conducted a lab study with 16 multilingual speakers to understand Niffler's utility, usage patterns and application contexts.

cs.HC↗

arXiv2026

Visible to the Court: How AI Is (and Isn't) Litigated in U.S. Federal Court Opinions

In the United States, artificial intelligence (AI) is rapidly deployed amid limited federal regulation. With courts become a recurring forum in which AI-related practices are scrutinized, it is important to empirically understand the AI litigation landscape to date. We address this gap through a systematic review of 559 U.S. federal court opinions in which AI plays a role in the parties' contentions, taxonomizing (1) common topics of dispute, (2) the AI technologies implicated, and (3) the parties involved, including common plaintiff and defendant types. We identify seven recurring dispute areas, six categories of AI technologies at the center of litigation, and four types of common litigants, alongside legal doctrines used by the litigants. A comparison of this taxonomy to the AI Incident Database revealed substantial gaps in coverage, definitions, and prevalence between documented and litigated harms, suggesting courts capture only part of the AI risk landscape. In addition, we found that court decisions primarily rely on pre-existing legal doctrines to manage AI rather than making new AI-specific laws, producing a form of "piecemeal" AI governance. As a result, federal court outcomes are shaped less by where AI has caused harms and more by which harms are cognizable under existing statutes, leading to certain AI harms remaining unresolved.

cs.HC↗

arXiv2026

Regulating AI: Where U.S. State Policy and HCI (Mis)align

Artificial intelligence (AI) technologies are increasingly adopted into everyday life, with most investment and development concentrated in the U.S. In response to rapid AI integration and scant federal guidelines, U.S. states have formed AI committees charged with studying AI-related societal trade-offs. We analyzed the 18 existing state-level AI committee reports to understand how policymakers discuss AI-related benefits and risks. We then compared the risks surfaced by policymakers to an established taxonomy of AI risks aggregated from literature and examined how policymakers' concerns align, or misalign, from those of HCI scholars. These insights provide important mileposts for shaping currently ongoing policy initiatives and future research. Our findings reveal important gaps: while committees invoke responsible AI, their framings often omit broader socio-technical concerns emphasized in HCI. We discuss opportunities for HCI to support socio-technical perspectives, employ participatory design, and close the gap between research and policy.

cs.HC↗

arXiv2026

Framing an AI with Values Reduces AI Reliance in AI-supported Writing Tasks

Despite a global user base adopting large language models (LLMs) for daily writing tasks, model suggestions tend to align with Western values. Research has shown users commonly accept a high fraction of these AI suggestions, homogenizing writing styles and rendering outputs more ``Western'' than intended. While this suggests a need to reduce AI reliance, it remains unknown what kind of interventions could achieve this. Can framing the AI with specific values, and comparing it to one's own, make users less susceptible to overreliance and support more unique writing? We tested this hypothesis in a between-subjects online experiment with Indian and American participants (n=149) in which they were asked to perform AI-supported writing tasks, either 1) without an intervention, 2) after seeing an overview of the AI's framed values, or 3) after seeing an overview of the AI's framed values compared to their own. Our results show that seeing the AI's framed values reduces AI reliance, i.e., the proportion of the final essay generated by the AI, by an average of 20\%. Additionally, when participants saw an overview of the AI's framed values (without comparison to their own values), the final essays contain more unique text than without intervention. Our findings emphasize the importance of educating users about potential value biases in AI, showing that raising awareness with a simple overview of values encourages users to personalize their writing.

cs.HC↗

arXiv2026

Training Computer Use Agents to Assess the Usability of Graphical User Interfaces

Usability testing with experts and potential users can assess the effectiveness, efficiency, and user satisfaction of graphical user interfaces (GUIs) but doing so remains a costly and time-intensive process. Prior work has used computer use agents (CUAs) and other generative agents that can simulate user interactions and preference, but we show that agents still struggle to provide accurate usability assessments. In this work, we present a novel machine learning method that operationalizes a computational definition of usability to train CUAs to assess GUI usability by i) prioritizing important interaction flows, ii) executing them through human-like interactions, and iii) predicting a learned numerical usability score. We train a computer use agent, uxCUA, with our algorithm on a large-scale dataset of fully interactive user interfaces (UIs) paired with usability labels and human preferences. We show that uxCUA outperforms larger models in accurate usability assessments and produces realistic critiques of both synthetic and real UIs. More broadly, our work aims to build a principled, data-driven foundation for automated usability assessment in HCI.

cs.CL↗

arXiv2026

Biased AI can Influence Political Decision-Making

As modern large language models (LLMs) become integral to everyday tasks, concerns about their inherent biases and their potential impact on human decision-making have emerged. While bias in models are well-documented, less is known about how these biases influence human decisions. This paper presents two interactive experiments investigating the effects of partisan bias in LLMs on political opinions and decision-making. Participants interacted freely with either a biased liberal, biased conservative, or unbiased control model while completing these tasks. We found that participants exposed to partisan biased models were significantly more likely to adopt opinions and make decisions which matched the LLM's bias. Even more surprising, this influence was seen when the model bias and personal political partisanship of the participant were opposite. However, we also discovered that prior knowledge of AI was weakly correlated with a reduction of the impact of the bias, highlighting the possible importance of AI education for robust mitigation of bias effects. Our findings not only highlight the critical effects of interacting with biased LLMs and its ability to impact public discourse and political conduct, but also highlights potential techniques for mitigating these risks in the future.

cs.HC↗

arXiv2026

Interrogating Design Homogenization in Web Vibe Coding

Generative AI is known for its tendency to homogenize, often reproducing dominant style conventions found in training data. However, it remains unclear how these homogenizing effects extend to complex structural tasks like web design. As lay creators increasingly turn to LLMs to 'vibe-code' websites -- prompting for aesthetic and functional goals rather than writing code -- they may inadvertently narrow the diversity of their designs, and limit creative expression throughout the internet. In this paper, we interrogate the possibility of design homogenization in web vibe coding. We first characterize the vibe coding lifecycle, pinpointing stages where homogenization risks may arise. We then conduct a sociotechnical risk analysis unpacking the potential harms of web vibe coding and their interaction with design homogenization. We identify that the push for frictionless generation can exacerbate homogenization and its harms. Finally, we propose a mitigation framework centered on the idea of productive friction. Through case studies at the micro, meso, and macro levels, we show how centering productive friction can empower creators to challenge default outputs and preserve diverse expression in AI-mediated web design.

cs.HC↗

arXiv2026

Passing the Buck to AI: How Individuals' Decision-Making Patterns Affect Reliance on AI

Psychological research has identified different patterns individuals have while making decisions, such as vigilance (making decisions after thorough information gathering), hypervigilance (rushed and anxious decision-making), and buckpassing (deferring decisions to others). We examine whether these decision-making patterns shape peoples' likelihood of seeking out or relying on AI. In an online experiment with 810 participants tasked with distinguishing food facts from myths, we found that a higher buckpassing tendency was positively correlated with both seeking out and relying on AI suggestions, while being negatively correlated with the time spent reading AI explanations. In contrast, the higher a participant tended towards vigilance, the more carefully they scrutinized the AI's information, as indicated by an increased time spent looking through the AI's explanations. These findings suggest that a person's decision-making pattern plays a significant role in their adoption and reliance on AI, which provides a new understanding of individual differences in AI-assisted decision-making.

cs.HC↗

arXiv2025

Not Like Us, Hunty: Measuring Perceptions and Behavioral Effects of Minoritized Anthropomorphic Cues in LLMs

As large language models (LLMs) increasingly adapt and personalize to diverse sets of users, there is an increased risk of systems appropriating sociolects, i.e., language styles or dialects that are associated with specific minoritized lived experiences (e.g., African American English, Queer slang). In this work, we examine whether sociolect usage by an LLM agent affects user reliance on its outputs and user perception (satisfaction, frustration, trust, and social presence). We designed and conducted user studies where 498 African American English (AAE) speakers and 487 Queer slang speakers performed a set of question-answering tasks with LLM-based suggestions in either standard American English (SAE) or their self-identified sociolect. Our findings showed that sociolect usage by LLMs influenced both reliance and perceptions, though in some surprising ways. Results suggest that both AAE and Queer slang speakers relied more on the SAE agent, and had more positive perceptions of the SAE agent. Yet, only Queer slang speakers felt more social presence from the Queer slang agent over the SAE one, whereas only AAE speakers preferred and trusted the SAE agent over the AAE one. These findings emphasize the need to test for behavioral outcomes rather than simply assume that personalization would lead to a better and safer reliance outcome. They also highlight the nuanced dynamics of minoritized language in machine interactions, underscoring the need for LLMs to be carefully designed to respect cultural and linguistic boundaries while fostering genuine user engagement and trust.

cs.HC↗

arXiv2025

Should AI Mimic People? Understanding AI-Supported Writing Technology Among Black Users

AI-supported writing technologies (AISWT) that provide grammatical suggestions, autocomplete sentences, or generate and rewrite text are now a regular feature integrated into many people's workflows. However, little is known about how people perceive the suggestions these tools provide. In this paper, we investigate how Black American users perceive AISWT, motivated by prior findings in natural language processing that highlight how the underlying large language models can contain racial biases. Using interviews and observational user studies with 13 Black American users of AISWT, we found a strong tradeoff between the perceived benefits of using AISWT to enhance their writing style and feeling like "it wasn't built for us". Specifically, participants reported AISWT's failure to recognize commonly used names and expressions in African American Vernacular English, experiencing its corrections as hurtful and alienating and fearing it might further minoritize their culture. We end with a reflection on the tension between AISWT that fail to include Black American culture and language, and AISWT that attempt to mimic it, with attention to accuracy, authenticity, and the production of social difference.

cs.HC↗

arXiv2025

NormAd: A Framework for Measuring the Cultural Adaptability of Large Language Models

To be effectively and safely deployed to global user populations, large language models (LLMs) may need to adapt outputs to user values and cultures, not just know about them. We introduce NormAd, an evaluation framework to assess LLMs' cultural adaptability, specifically measuring their ability to judge social acceptability across varying levels of cultural norm specificity, from abstract values to explicit social norms. As an instantiation of our framework, we create NormAd-Eti, a benchmark of 2.6k situational descriptions representing social-etiquette related cultural norms from 75 countries. Through comprehensive experiments on NormAd-Eti, we find that LLMs struggle to accurately judge social acceptability across these varying degrees of cultural contexts and show stronger adaptability to English-centric cultures over those from the Global South. Even in the simplest setting where the relevant social norms are provided, the best LLMs' performance (< 82\%) lags behind humans (> 95\%). In settings with abstract values and country information, model performance drops substantially (< 60\%), while human accuracy remains high (> 90\%). Furthermore, we find that models are better at recognizing socially acceptable versus unacceptable situations. Our findings showcase the current pitfalls in socio-cultural reasoning of LLMs which hinder their adaptability for global audiences.

cs.CL↗

arXiv2025

Interactive Reasoning: Visualizing and Controlling Chain-of-Thought Reasoning in Large Language Models

The output quality of large language models (LLMs) can be improved via "reasoning": generating segments of chain-of-thought (CoT) content to further condition the model prior to producing user-facing output. While these chains contain valuable information, they are verbose and lack explicit organization, making them tedious to review. Moreover, they lack opportunities for user feedback, such as to remove unwanted considerations, add desired ones, or clarify unclear assumptions. We introduce Interactive Reasoning, an interaction design that visualizes chain-of-thought outputs as a hierarchy of topics and enables user review and modification. We implement interactive reasoning in Hippo, a prototype for AI-assisted decision making in the face of uncertain trade-offs. In a user study with 16 participants, we find that interactive reasoning in Hippo allows users to quickly identify and interrupt erroneous generations, efficiently steer the model towards customized responses, and better understand both model reasoning and model outputs. Our work contributes to a new paradigm that incorporates user oversight into LLM reasoning processes.

cs.HC↗

arXiv2024

BLIP: Facilitating the Exploration of Undesirable Consequences of Digital Technologies

Digital technologies have positively transformed society, but they have also led to undesirable consequences not anticipated at the time of design or development. We posit that insights into past undesirable consequences can help researchers and practitioners gain awareness and anticipate potential adverse effects. To test this assumption, we introduce BLIP, a system that extracts real-world undesirable consequences of technology from online articles, summarizes and categorizes them, and presents them in an interactive, web-based interface. In two user studies with 15 researchers in various computer science disciplines, we found that BLIP substantially increased the number and diversity of undesirable consequences they could list in comparison to relying on prior knowledge or searching online. Moreover, BLIP helped them identify undesirable consequences relevant to their ongoing projects, made them aware of undesirable consequences they "had never considered," and inspired them to reflect on their own experiences with technology.

cs.HC↗

arXiv2024

Imagine a dragon made of seaweed: How images enhance learning in Wikipedia

Though images are ubiquitous across Wikipedia, it is not obvious that the image choices optimally support learning. When well selected, images can enhance learning by dual coding, complementing, or supporting articles. When chosen poorly, images can mislead, distract, and confuse. We developed a large dataset containing 470 questions & answers to 94 Wikipedia articles with images on a wide range of topics. Through an online experiment (n=704), we determined whether the images displayed alongside the text of the article are effective in helping readers understand and learn. For certain tasks, such as learning to identify targets visually (e.g., "which of these pictures is a gujia?"), article images significantly improve accuracy. Images did not significantly improve general knowledge questions (e.g., "where are gujia from?"). Most interestingly, only some images helped with visual knowledge questions (e.g., "what shape is a gujia?"). Using our findings, we reflect on the implications for editors and tools to support image selection.

cs.HC↗

arXiv2024

Know Your Audience: The benefits and pitfalls of generating plain language summaries beyond the "general" audience

Language models (LMs) show promise as tools for communicating science to the general public by simplifying and summarizing complex language. Because models can be prompted to generate text for a specific audience (e.g., college-educated adults), LMs might be used to create multiple versions of plain language summaries for people with different familiarities of scientific topics. However, it is not clear what the benefits and pitfalls of adaptive plain language are. When is simplifying necessary, what are the costs in doing so, and do these costs differ for readers with different background knowledge? Through three within-subjects studies in which we surface summaries for different envisioned audiences to participants of different backgrounds, we found that while simpler text led to the best reading experience for readers with little to no familiarity in a topic, high familiarity readers tended to ignore certain details in overly plain summaries (e.g., study limitations). Our work provides methods and guidance on ways of adapting plain language summaries beyond the single "general" audience.

cs.HC↗

arXiv2023

Culturally-Attuned Moral Machines: Implicit Learning of Human Value Systems by AI through Inverse Reinforcement Learning

Constructing a universal moral code for artificial intelligence (AI) is difficult or even impossible, given that different human cultures have different definitions of morality and different societal norms. We therefore argue that the value system of an AI should be culturally attuned: just as a child raised in a particular culture learns the specific values and norms of that culture, we propose that an AI agent operating in a particular human community should acquire that community's moral, ethical, and cultural codes. How AI systems might acquire such codes from human observation and interaction has remained an open question. Here, we propose using inverse reinforcement learning (IRL) as a method for AI agents to acquire a culturally-attuned value system implicitly. We test our approach using an experimental paradigm in which AI agents use IRL to learn different reward functions, which govern the agents' moral values, by observing the behavior of different cultural groups in an online virtual world requiring real-time decision making. We show that an AI agent learning from the average behavior of a particular cultural group can acquire altruistic characteristics reflective of that group's behavior, and this learned value system can generalize to new scenarios requiring altruistic judgments. Our results provide, to our knowledge, the first demonstration that AI agents could potentially be endowed with the ability to continually learn their values and norms from observing and interacting with humans, thereby becoming attuned to the culture they are operating in.

cs.AI↗

arXiv2023

The Case for Anticipating Undesirable Consequences of Computing Innovations Early, Often, and Across Computer Science

From smart sensors that infringe on our privacy to neural nets that portray realistic imposter deepfakes, our society increasingly bears the burden of negative, if unintended, consequences of computing innovations. As the experts in the technology we create, Computer Science (CS) researchers must do better at anticipating and addressing these undesirable consequences proactively. Our prior work showed that many of us recognize the value of thinking preemptively about the perils our research can pose, yet we tend to address them only in hindsight. How can we change the culture in which considering undesirable consequences of digital technology is deemed as important, but is not commonly done?

cs.CY↗