arXiv subjects

Kathy Cheng

Publications and source records attributed to Kathy Cheng.

6 recordsLinked to original sources

arXiv2026

Untangling the Timeline: Challenges and Opportunities in Supporting Version Control in Modern Computer-Aided Design

Version control is critical in mechanical computer-aided design (CAD) to enable traceability, manage product variation, and support collaboration. Yet, its implementation in modern CAD software as an essential information infrastructure for product development remains plagued by issues due to the complexity and interdependence of design data. This paper presents a systematic review of user-reported challenges with version control in modern CAD tools. Analyzing 170 online forum threads, we identify recurring socio-technical issues that span the management, continuity, scope, and distribution of versions. Our findings inform a broader reflection on how version control should be designed and improved for CAD and motivate opportunities for tools and mechanisms that better support articulation work, facilitate cross-boundary collaboration, and operate with infrastructural reflexivity. This study offers actionable insights for CAD software providers and highlights opportunities for researchers to rethink version control.

cs.HC↗

arXiv2025

It's a Complete Haystack: Understanding Dependency Management Needs in Computer-Aided Design

In today's landscape, hardware development teams face increasing demands for better quality products, greater innovation, and shorter manufacturing lead times. Despite the need for more efficient and effective processes, hardware designers continue to struggle with a lack of awareness of design changes and other collaborators' actions, a persistent issue in decades of CSCW research. One significant and unaddressed challenge is understanding and managing dependencies between 3D CAD (computer-aided design) models, especially when products can contain thousands of interconnected components. In this two-phase formative study, we explore designers' pain points of CAD dependency management through a thematic analysis of 100 online forum discussions and semi-structured interviews with 10 designers. We identify nine key challenges related to the traceability, navigation, and consistency of CAD dependencies, that harm the effective coordination of hardware development teams. To address these challenges, we propose design goals and necessary features to enhance hardware designers' awareness and management of dependencies, ultimately with the goal of improving collaborative workflows.

cs.HC↗

arXiv2024

"A Lot of Moving Parts": A Case Study of Open-Source Hardware Design Collaboration in the Thingiverse Community

Open-source is a decentralized and collaborative method of development that encourages open contribution from an extensive and undefined network of individuals. Although commonly associated with software development (OSS), the open-source model extends to hardware development, forming the basis of open-source hardware development (OSH). Compared to OSS, OSH is relatively nascent, lacking adequate tooling support from existing platforms and best practices for efficient collaboration. Taking a necessary step towards improving OSH collaboration, we conduct a detailed case study of DrawBot, a successful OSH project that remarkably fostered a long-term collaboration on Thingiverse - a platform not explicitly intended for complex collaborative design. Through analyzing comment threads and design changes over the course of the project, we found how collaboration occurred, the challenges faced, and how the DrawBot community managed to overcome these obstacles. Beyond offering a detailed account of collaboration practices and challenges, our work contributes best practices, design implications, and practical implications for OSH project maintainers, platform builders, and researchers, respectively. With these insights and our publicly available dataset, we aim to foster more effective and efficient collaborative design in OSH projects.

cs.HC↗

arXiv2023

User Perspectives on Branching in Computer-Aided Design

Branching is a feature of distributed version control systems that facilitates the ``divide and conquer'' strategy present in complex and collaborative work domains. Branching has revolutionized modern software development and has the potential to similarly transform hardware product development via CAD (computer-aided design). Yet, contrasting with its status in software, branching as a feature of commercial CAD systems is in its infancy, and little research exists to investigate its use in the digital design and development of physical products. To address this knowledge gap, in this paper, we mine and analyze 719 user-generated posts from online CAD forums to qualitatively study designers' intentions for and preliminary use of branching in CAD. Our work contributes a taxonomy of CAD branching use cases, an identification of deficiencies of existing branching capabilities in CAD, and a discussion of the untapped potential of CAD branching to support a new paradigm of collaborative mechanical design. The insights gained from this study may help CAD tool developers address design shortcomings in CAD branching tools and assist CAD practitioners by raising their awareness of CAD branching to improve design efficiency and collaborative workflows in hardware development teams.

cs.HC↗

arXiv2023

$SmartProbe$: A Virtual Moderator for Market Research Surveys

Market research surveys are a powerful methodology for understanding consumer perspectives at scale, but are limited by depth of understanding and insights. A virtual moderator can introduce elements of qualitative research into surveys, developing a rapport with survey participants and dynamically asking probing questions, ultimately to elicit more useful information for market researchers. In this work, we introduce ${\tt SmartProbe}$, an API which leverages the adaptive capabilities of large language models (LLMs), and incorporates domain knowledge from market research, in order to generate effective probing questions in any market research survey. We outline the modular processing flow of $\tt SmartProbe$, and evaluate the quality and effectiveness of its generated probing questions. We believe our efforts will inspire industry practitioners to build real-world applications based on the latest advances in LLMs. Our demo is publicly available at https://nexxt.in/smartprobe-demo

cs.CL↗

arXiv2023

Which Model Shall I Choose? Cost/Quality Trade-offs for Text Classification Tasks

Industry practitioners always face the problem of choosing the appropriate model for deployment under different considerations, such as to maximize a metric that is crucial for production, or to reduce the total cost given financial concerns. In this work, we focus on the text classification task and present a quantitative analysis for this challenge. Using classification accuracy as the main metric, we evaluate the classifiers' performances for a variety of models, including large language models, along with their associated costs, including the annotation cost, training (fine-tuning) cost, and inference cost. We then discuss the model choices for situations like having a large number of samples needed for inference. We hope our work will help people better understand the cost/quality trade-offs for the text classification task.

cs.CL↗