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Katrin Schoenenberg

Publications and source records attributed to Katrin Schoenenberg.

2 recordsLinked to original sources

Interactive Communication -- cross-disciplinary perspectives from psychology, acoustics, and technology

Interactive communication (IC), i.e., the reciprocal exchange of information between two or more interactive partners, is a fundamental part of human nature. As such, it has been studied across multiple scientific disciplines with different goals and methods. This article provides a cross-disciplinary and selective primer on contemporary IC integrating psychological mechanisms with speech signal, acoustic and media-technological constraints in theory, measurement, and applications. First, we outline theoretical frameworks that account for verbal, nonverbal, and multimodal aspects of IC, including distinctions between face-to-face and computer-mediated communication. Second, we summarize key methodological approaches, including behavioral, cognitive, and experiential measures of communicative synchrony and acoustic signal quality. Third, we discuss selected applications, applications in which speech transmission, signal enhancement, mediated dialogue, and real-time coordination are central, namely assistive listening technologies, conversational agents, and social VR, alongside ethical considerations. Taken together, this primer highlights how human capacities and technical systems jointly shape IC, consolidating concepts, findings, and challenges that have often been discussed in separate lines of research.

cs.HC

Technological Factors Influencing Videoconferencing and Zoom Fatigue

The paper presents a conceptual, multidimensional approach to understand the technological factors that are assumed to or even have been proven to contribute to what has been coined as Zoom Fatigue (ZF) or more generally Videoconferencing Fatigue (VCF). With the advent of the Covid-19 pandemic, the usage of VC services has drastically increased, leading to more and more reports about the ZF or VCF phenomenon. The paper is motivated by the fact that some of the media outlets initially starting the debate on what Zoom fatigue is and how it can be avoided, as well as some of the scientific papers addressing the topic, contain assumptions that are rather hypothetical and insufficiently underpinned by scientific evidence. Most of these works are acknowledge the lacking evidence and partly suggest directions for future research. This paper intends to deepen the survey of VC-technology-related literature and to provide more existing evidence, where possible, while reviewing some of the already provided support or evidence for certain causal hypotheses. The technological factors dimension and its identified sub-dimensions presented in this paper are embedded within a more holistic four-dimensional conceptual factors model describing the causes for ZF or VCF. The paper describing this overall conceptual model is written by the same group of authors and currently under revision for an Open Access Journal publication. The present paper expands on the technological factors dimension descriptions provided in the overall model paper and provides more detailed analyzes and concepts associated with how VC technology may affect users' perception, cognitive load, interaction and communication, possibly leading to stress, exhaustion and fatigue. The paper currently is a living document which will be expanded further with regard to the evidence for or against the impact of certain technological factors.

cs.HC