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Kausik Lakkaraju

Publications and source records attributed to Kausik Lakkaraju.

16 recordsLinked to original sources

Creating a Causally Grounded Rating Method for Assessing the Robustness of AI Models for Time-Series Forecasting

AI models, including both time-series-specific and general-purpose Foundation Models (FMs), have demonstrated strong potential in time-series forecasting across sectors like finance. However, these models are highly sensitive to input perturbations, which can lead to prediction errors and undermine trust among stakeholders, including investors and analysts. To address this challenge, we propose a causally grounded rating framework to systematically evaluate model robustness by analyzing statistical and confounding biases under various noisy and erroneous input scenarios. Our framework is applied to a large-scale experimental setup involving stock price data from multiple industries and evaluates both uni-modal and multi-modal models, including Vision Transformer-based (ViT) models and FMs. We introduce six types of input perturbations and twelve data distributions to assess model performance. Results indicate that multi-modal and time-series-specific FMs demonstrate greater robustness and accuracy compared to general-purpose models. Further, to validate our framework's usability, we conduct a user study showcasing time-series models' prediction errors along with our computed ratings. The study confirms that our ratings reduce the difficulty for users in comparing the robustness of different models. Our findings can help stakeholders understand model behaviors in terms of robustness and accuracy for better decision-making even without access to the model weights and training data, i.e., black-box settings.

cs.LG↗

Holistic Explainable AI (H-XAI): Extending Transparency Beyond Developers in AI-Driven Decision Making

As AI systems increasingly mediate decisions in domains such as credit scoring and financial forecasting, their lack of transparency and bias raises critical concerns for fairness and public trust. Existing explainable AI (XAI) approaches largely serve developers, focusing on model justification rather than the needs of affected users or regulators. We introduce Holistic eXplainable AI (H-XAI), a framework that integrates causality-based rating methods with post-hoc explanation techniques to support transparent, stakeholder-aligned evaluation of AI systems deployed in online decision contexts. H-XAI treats explanation as an interactive, hypothesis-driven process, allowing users, auditors, and organizations to ask questions, test hypotheses, and compare model behavior against automatically generated random and biased baselines. By combining global and instance-level explanations, H-XAI helps communicate model bias and instability that shape everyday digital decisions. Through case studies in credit risk assessment and stock price prediction, we show how H-XAI extends explainability beyond developers toward responsible and inclusive AI practices that strengthen accountability in sociotechnical systems.

cs.AI↗

GAICo: A Deployed and Extensible Framework for Evaluating Diverse and Multimodal Generative AI Outputs

The rapid proliferation of Generative AI (GenAI) into diverse, high-stakes domains necessitates robust and reproducible evaluation methods. However, practitioners often resort to ad-hoc, non-standardized scripts, as common metrics are often unsuitable for specialized, structured outputs (e.g., automated plans, time-series) or holistic comparison across modalities (e.g., text, audio, and image). This fragmentation hinders comparability and slows AI system development. To address this challenge, we present GAICo (Generative AI Comparator): a deployed, open-source Python library that streamlines and standardizes GenAI output comparison. GAICo provides a unified, extensible framework supporting a comprehensive suite of reference-based metrics for unstructured text, specialized structured data formats, and multimedia (images, audio). Its architecture features a high-level API for rapid, end-to-end analysis, from multi-model comparison to visualization and reporting, alongside direct metric access for granular control. We demonstrate GAICo's utility through a detailed case study evaluating and debugging complex, multi-modal AI Travel Assistant pipelines. GAICo empowers AI researchers and developers to efficiently assess system performance, make evaluation reproducible, improve development velocity, and ultimately build more trustworthy AI systems, aligning with the goal of moving faster and safer in AI deployment. Since its release on PyPI in Jun 2025, the tool has been downloaded over 16K times, across versions, by Dec 2025, demonstrating growing community interest.

cs.CL↗

A Novel Approach to Balance Convenience and Nutrition in Meals With Long-Term Group Recommendations and Reasoning on Multimodal Recipes and its Implementation in BEACON

A common decision made by people, whether healthy or with health conditions, is choosing meals like breakfast, lunch, and dinner, comprising combinations of foods for appetizer, main course, side dishes, desserts, and beverages. Often, this decision involves tradeoffs between nutritious choices (e.g., salt and sugar levels, nutrition content) and convenience (e.g., cost and accessibility, cuisine type, food source type). We present a data-driven solution for meal recommendations that considers customizable meal configurations and time horizons. This solution balances user preferences while accounting for food constituents and cooking processes. Our contributions include introducing goodness measures, a recipe conversion method from text to the recently introduced multimodal rich recipe representation (R3) format, learning methods using contextual bandits that show promising preliminary results, and the prototype, usage-inspired, BEACON system.

cs.LG↗

On Identifying Why and When Foundation Models Perform Well on Time-Series Forecasting Using Automated Explanations and Rating

Time-series forecasting models (TSFM) have evolved from classical statistical methods to sophisticated foundation models, yet understanding why and when these models succeed or fail remains challenging. Despite this known limitation, time series forecasting models are increasingly used to generate information that informs real-world actions with equally real consequences. Understanding the complexity, performance variability, and opaque nature of these models then becomes a valuable endeavor to combat serious concerns about how users should interact with and rely on these models' outputs. This work addresses these concerns by combining traditional explainable AI (XAI) methods with Rating Driven Explanations (RDE) to assess TSFM performance and interpretability across diverse domains and use cases. We evaluate four distinct model architectures: ARIMA, Gradient Boosting, Chronos (time-series specific foundation model), Llama (general-purpose; both fine-tuned and base models) on four heterogeneous datasets spanning finance, energy, transportation, and automotive sales domains. In doing so, we demonstrate that feature-engineered models (e.g., Gradient Boosting) consistently outperform foundation models (e.g., Chronos) in volatile or sparse domains (e.g., power, car parts) while providing more interpretable explanations, whereas foundation models excel only in stable or trend-driven contexts (e.g., finance).

cs.LG↗

SafeChat: A Framework for Building Trustworthy Collaborative Assistants and a Case Study of its Usefulness

Collaborative assistants, or chatbots, are data-driven decision support systems that enable natural interaction for task completion. While they can meet critical needs in modern society, concerns about their reliability and trustworthiness persist. In particular, Large Language Model (LLM)-based chatbots like ChatGPT, Gemini, and DeepSeek are becoming more accessible. However, such chatbots have limitations, including their inability to explain response generation, the risk of generating problematic content, the lack of standardized testing for reliability, and the need for deep AI expertise and extended development times. These issues make chatbots unsuitable for trust-sensitive applications like elections or healthcare. To address these concerns, we introduce SafeChat, a general architecture for building safe and trustworthy chatbots, with a focus on information retrieval use cases. Key features of SafeChat include: (a) safety, with a domain-agnostic design where responses are grounded and traceable to approved sources (provenance), and 'do-not-respond' strategies to prevent harmful answers; (b) usability, with automatic extractive summarization of long responses, traceable to their sources, and automated trust assessments to communicate expected chatbot behavior, such as sentiment; and (c) fast, scalable development, including a CSV-driven workflow, automated testing, and integration with various devices. We implemented SafeChat in an executable framework using the open-source chatbot platform Rasa. A case study demonstrates its application in building ElectionBot-SC, a chatbot designed to safely disseminate official election information. SafeChat is being used in many domains, validating its potential, and is available at: https://github.com/ai4society/trustworthy-chatbot.

cs.CL↗

Trust and ethical considerations in a multi-modal, explainable AI-driven chatbot tutoring system: The case of collaboratively solving Rubik's Cube

Artificial intelligence (AI) has the potential to transform education with its power of uncovering insights from massive data about student learning patterns. However, ethical and trustworthy concerns of AI have been raised but are unsolved. Prominent ethical issues in high school AI education include data privacy, information leakage, abusive language, and fairness. This paper describes technological components that were built to address ethical and trustworthy concerns in a multi-modal collaborative platform (called ALLURE chatbot) for high school students to collaborate with AI to solve the Rubik's cube. In data privacy, we want to ensure that the informed consent of children, parents, and teachers, is at the center of any data that is managed. Since children are involved, language, whether textual, audio, or visual, is acceptable both from users and AI and the system can steer interaction away from dangerous situations. In information management, we also want to ensure that the system, while learning to improve over time, does not leak information about users from one group to another.

cs.CY↗

BEACON: Balancing Convenience and Nutrition in Meals With Long-Term Group Recommendations and Reasoning on Multimodal Recipes

A common, yet regular, decision made by people, whether healthy or with any health condition, is to decide what to have in meals like breakfast, lunch, and dinner, consisting of a combination of foods for appetizer, main course, side dishes, desserts, and beverages. However, often this decision is seen as a trade-off between nutritious choices (e.g., low salt and sugar) or convenience (e.g., inexpensive, fast to prepare/obtain, taste better). In this preliminary work, we present a data-driven approach for the novel meal recommendation problem that can explore and balance choices for both considerations while also reasoning about a food's constituents and cooking process. Beyond the problem formulation, our contributions also include a goodness measure, a recipe conversion method from text to the recently introduced multimodal rich recipe representation (R3) format, and learning methods using contextual bandits that show promising results.

cs.AI↗

Rating Multi-Modal Time-Series Forecasting Models (MM-TSFM) for Robustness Through a Causal Lens

AI systems are notorious for their fragility; minor input changes can potentially cause major output swings. When such systems are deployed in critical areas like finance, the consequences of their uncertain behavior could be severe. In this paper, we focus on multi-modal time-series forecasting, where imprecision due to noisy or incorrect data can lead to erroneous predictions, impacting stakeholders such as analysts, investors, and traders. Recently, it has been shown that beyond numeric data, graphical transformations can be used with advanced visual models to achieve better performance. In this context, we introduce a rating methodology to assess the robustness of Multi-Modal Time-Series Forecasting Models (MM-TSFM) through causal analysis, which helps us understand and quantify the isolated impact of various attributes on the forecasting accuracy of MM-TSFM. We apply our novel rating method on a variety of numeric and multi-modal forecasting models in a large experimental setup (six input settings of control and perturbations, ten data distributions, time series from six leading stocks in three industries over a year of data, and five time-series forecasters) to draw insights on robust forecasting models and the context of their strengths. Within the scope of our study, our main result is that multi-modal (numeric + visual) forecasting, which was found to be more accurate than numeric forecasting in previous studies, can also be more robust in diverse settings. Our work will help different stakeholders of time-series forecasting understand the models` behaviors along trust (robustness) and accuracy dimensions to select an appropriate model for forecasting using our rating method, leading to improved decision-making.

cs.LG↗

The Effect of Human v/s Synthetic Test Data and Round-tripping on Assessment of Sentiment Analysis Systems for Bias

Sentiment Analysis Systems (SASs) are data-driven Artificial Intelligence (AI) systems that output polarity and emotional intensity when given a piece of text as input. Like other AIs, SASs are also known to have unstable behavior when subjected to changes in data which can make it problematic to trust out of concerns like bias when AI works with humans and data has protected attributes like gender, race, and age. Recently, an approach was introduced to assess SASs in a blackbox setting without training data or code, and rating them for bias using synthetic English data. We augment it by introducing two human-generated chatbot datasets and also consider a round-trip setting of translating the data from one language to the same through an intermediate language. We find that these settings show SASs performance in a more realistic light. Specifically, we find that rating SASs on the chatbot data showed more bias compared to the synthetic data, and round-tripping using Spanish and Danish as intermediate languages reduces the bias (up to 68% reduction) in human-generated data while, in synthetic data, it takes a surprising turn by increasing the bias! Our findings will help researchers and practitioners refine their SAS testing strategies and foster trust as SASs are considered part of more mission-critical applications for global use.

cs.CL↗

Evaluating Chatbots to Promote Users' Trust -- Practices and Open Problems

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have particularly caught the imagination of the public and businesses since the launch of easy-to-use and general-purpose Large Language Model-based chatbots like ChatGPT. As businesses look towards chatbots as a potential technology to engage users, who may be end customers, suppliers, or even their own employees, proper testing of chatbots is important to address and mitigate issues of trust related to service or product performance, user satisfaction and long-term unintended consequences for society. This paper reviews current practices for chatbot testing, identifies gaps as open problems in pursuit of user trust, and outlines a path forward.

cs.HC↗

Can LLMs be Good Financial Advisors?: An Initial Study in Personal Decision Making for Optimized Outcomes

Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set out to investigate how such systems perform in the personal finance domain, where financial inclusion has been an overarching stated aim of banks for decades. We asked 13 questions representing banking products in personal finance: bank account, credit card, and certificate of deposits and their inter-product interactions, and decisions related to high-value purchases, payment of bank dues, and investment advice, and in different dialects and languages (English, African American Vernacular English, and Telugu). We find that although the outputs of the chatbots are fluent and plausible, there are still critical gaps in providing accurate and reliable financial information using LLM-based chatbots.

cs.CL↗

Rating Sentiment Analysis Systems for Bias through a Causal Lens

Sentiment Analysis Systems (SASs) are data-driven Artificial Intelligence (AI) systems that, given a piece of text, assign one or more numbers conveying the polarity and emotional intensity expressed in the input. Like other automatic machine learning systems, they have also been known to exhibit model uncertainty where a (small) change in the input leads to drastic swings in the output. This can be especially problematic when inputs are related to protected features like gender or race since such behavior can be perceived as a lack of fairness, i.e., bias. We introduce a novel method to assess and rate SASs where inputs are perturbed in a controlled causal setting to test if the output sentiment is sensitive to protected variables even when other components of the textual input, e.g., chosen emotion words, are fixed. We then use the result to assign labels (ratings) at fine-grained and overall levels to convey the robustness of the SAS to input changes. The ratings serve as a principled basis to compare SASs and choose among them based on behavior. It benefits all users, especially developers who reuse off-the-shelf SASs to build larger AI systems but do not have access to their code or training data to compare.

cs.AI↗

Advances in Automatically Rating the Trustworthiness of Text Processing Services

AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issues when AI works with humans. The current approach of assessing AI services in a black box setting, where the consumer does not have access to the AI's source code or training data, is limited. The consumer has to rely on the AI developer's documentation and trust that the system has been built as stated. Further, if the AI consumer reuses the service to build other services which they sell to their customers, the consumer is at the risk of the service providers (both data and model providers). Our approach, in this context, is inspired by the success of nutritional labeling in food industry to promote health and seeks to assess and rate AI services for trust from the perspective of an independent stakeholder. The ratings become a means to communicate the behavior of AI systems so that the consumer is informed about the risks and can make an informed decision. In this paper, we will first describe recent progress in developing rating methods for text-based machine translator AI services that have been found promising with user studies. Then, we will outline challenges and vision for a principled, multi-modal, causality-based rating methodologies and its implication for decision-support in real-world scenarios like health and food recommendation.

cs.HC↗

On Safe and Usable Chatbots for Promoting Voter Participation

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of mis-information and hacking. Instead, in this paper, we explore how chatbots may be used to promote voter participation in vulnerable segments of society like senior citizens and first-time voters. In particular, we build a system that amplifies official information while personalizing it to users' unique needs transparently. We discuss its design, build prototypes with frequently asked questions (FAQ) election information for two US states that are low on an ease-of-voting scale, and report on its initial evaluation in a focus group. Our approach can be a win-win for voters, election agencies trying to fulfill their mandate and democracy at large.

cs.HC↗

A Rich Recipe Representation as Plan to Support Expressive Multi Modal Queries on Recipe Content and Preparation Process

Food is not only a basic human necessity but also a key factor driving a society's health and economic well-being. As a result, the cooking domain is a popular use-case to demonstrate decision-support (AI) capabilities in service of benefits like precision health with tools ranging from information retrieval interfaces to task-oriented chatbots. An AI here should understand concepts in the food domain (e.g., recipes, ingredients), be tolerant to failures encountered while cooking (e.g., browning of butter), handle allergy-based substitutions, and work with multiple data modalities (e.g. text and images). However, the recipes today are handled as textual documents which makes it difficult for machines to read, reason and handle ambiguity. This demands a need for better representation of the recipes, overcoming the ambiguity and sparseness that exists in the current textual documents. In this paper, we discuss the construction of a machine-understandable rich recipe representation (R3), in the form of plans, from the recipes available in natural language. R3 is infused with additional knowledge such as information about allergens and images of ingredients, possible failures and tips for each atomic cooking step. To show the benefits of R3, we also present TREAT, a tool for recipe retrieval which uses R3 to perform multi-modal reasoning on the recipe's content (plan objects - ingredients and cooking tools), food preparation process (plan actions and time), and media type (image, text). R3 leads to improved retrieval efficiency and new capabilities that were hither-to not possible in textual representation.

cs.AI↗