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Kazuaki Furumai

Publications and source records attributed to Kazuaki Furumai.

2 recordsLinked to original sources

CORTEX: Token-Level Hallucination Detection in RAG via Comparative Internal Representations

In this paper, we propose CORTEX, a token-level hallucination detection method for Retrieval-Augmented Generation (RAG). In long-form RAG outputs, hallucinations often arise in localized spans rather than throughout an entire response. CORTEX therefore identifies ungrounded content at the token level, enabling fine-grained localization of hallucinations. The key intuition behind CORTEX is that tokens grounded in retrieved documents should be more strongly influenced by those documents than hallucinated tokens. To capture this document-induced effect, CORTEX compares internal representations of a large language model (LLM) under two conditions: with and without the retrieved documents. Instead of relying solely on each token's immediate sensitivity to the retrieved documents, CORTEX also leverages the propagation of document-grounded information through preceding tokens, reducing false positives for tokens whose evidence has already been absorbed into the context. Finally, CORTEX applies post-processing smoothing step that models the tendency of hallucination labels to persist over contiguous spans, reducing local noise and encouraging span-consistent predictions. Experiments on two RAG benchmarks and three LLMs show that CORTEX substantially improves token-level hallucination detection, with each component consistently contributing to performance gains.

cs.CL↗

Zero-shot Persuasive Chatbots with LLM-Generated Strategies and Information Retrieval

Persuasion plays a pivotal role in a wide range of applications from health intervention to the promotion of social good. Persuasive chatbots employed responsibly for social good can be an enabler of positive individual and social change. Existing methods rely on fine-tuning persuasive chatbots with task-specific training data which is costly, if not infeasible, to collect. Furthermore, they employ only a handful of pre-defined persuasion strategies. We propose PersuaBot, a zero-shot chatbot based on Large Language Models (LLMs) that is factual and more persuasive by leveraging many more nuanced strategies. PersuaBot uses an LLM to first generate natural responses, from which the strategies used are extracted. To combat hallucination of LLMs, Persuabot replace any unsubstantiated claims in the response with retrieved facts supporting the extracted strategies. We applied our chatbot, PersuaBot, to three significantly different domains needing persuasion skills: donation solicitation, recommendations, and health intervention. Our experiments on simulated and human conversations show that our zero-shot approach is more persuasive than prior work, while achieving factual accuracy surpassing state-of-the-art knowledge-oriented chatbots.

cs.CL↗