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Kevin Bösch

Publications and source records attributed to Kevin Bösch.

2 recordsLinked to original sources

Nudging Decision Models: Do Digital Nudges Steer Fast, Generation-Free AI Agents?

LLM-based agents increasingly automate business and consumer tasks but are slow and expensive. Decision models, a new class that chooses among options without generating text, are far faster and less costly. Developers call them "System One models," referencing dual process theory. We ask whether such models can be steered by digital nudges online and whether, as the theory predicts, automatic nudges affect them more than reflective ones. We adapted an online shopping experiment, previously run with humans and LLM agents, to three decision models (Jev, Decision-1, d1). Across 600 runs per model, they chose a preselected default in 97.5-99.9% and a product with social influence information in 75-96% of choices, versus 47-49% in the control. All responded more strongly to the automatic nudge, the opposite of what has been reported for reasoning-capable LLM agents. We provide first evidence that non-generative decision models are susceptible to digital nudges in a System 1 pattern, implying agent-type-specific nudge effects.

cs.AI↗

A Dual-Process Perspective on Nudge Susceptibility in LLM-Based GUI Agents

LLM-based GUI agents increasingly act on behalf of users in digital environments that were designed with human users in mind. These graphical user interfaces were designed to support, but also deliberately steer, the behaviour and decisions of users. While behavioural biases in the textual outputs of LLMs are well-documented, far less is known about how such influence operates when models act as agents that perceive interfaces and execute decisions---and, in particular, whether the reasoning capabilities increasingly built into these agents make them more robust to it. Drawing on Dual-Process Theory, we empirically investigate whether LLM-based GUI agents are susceptible to automatic (Type 1) and reflective (Type 2) digital nudges, and how their reasoning configuration moderates this susceptibility. In a randomized online shopping experiment with 3,600 agents and a total of 21,600 simulations across six frontier models from three providers, we found that agents were vulnerable to both nudge types. Crucially, the reasoning configuration moderated these effects in opposing directions, reducing susceptibility to automatic default nudges while heightening it to reflective social influence nudges. Extensive reasoning therefore did not make agents more robust but redirected the route through which choice architecture takes effect. Exploratory analysis further showed this redirection to be systematically structured by model scale. Beyond establishing nudge susceptibility as a behavioural property of agentic AI, the study positions interface design as a governance concern for organizations that delegate decisions to autonomous agents.

cs.AI↗