arXiv subjects

Kevin H. Guo

Publications and source records attributed to Kevin H. Guo.

3 recordsLinked to original sources

arXiv2026

Stop Listening to Me! How Multi-turn Conversations Can Degrade LLM Reliability

Large language models (LLMs) excel on static benchmarks, but their performance across multi-turn conversations, which better reflect real-world usage, remains understudied. Addressing this gap is critical in high-stakes settings like healthcare, where patients and clinicians are turning to LLM chatbots to address their medical inquiries. Here, we introduce the "stick-or-switch" (SoS) framework, which partitions a question-answer space into multiple sequential presentations to model two safety-centric behaviors: conviction (i.e., sticking to a correct answer selection or abstention against incorrect suggestions) and flexibility (i.e., switching to a correct suggestion when it is introduced). Evaluating 17 LLMs across three clinical benchmarks, we observe a pervasive conversation tax, where partitioning an answer-space into sequential presentations reduces end-to-end accuracy and abstention against incorrect suggestions by an average of up to 30%, reaching 65% in certain models. We also observe blind switching, where models transition an initial abstention to incorrect and correct suggestions at near-identical rates reaching 50%. Finally, we show that increasing model scale mitigates some of these conversational inefficacies while exacerbating others, such as a higher propensity to adopt an incorrect suggestion from an initial abstention. Together our findings demonstrate that the general proficiency captured by static benchmarks do not translate over multi-turn dialogues.

cs.CL↗

arXiv2026

It's Not Always Sycophancy: Measuring LLM Conformity as a Function of Epistemic Uncertainty

Large language models (LLMs) are known to abandon their initial stance to conform to user pushback. While prior research largely attributes this behavior to sycophancy learned during reinforcement learning from human feedback, we hypothesize that conformity is also driven by a model's epistemic uncertainty at inference time. In this paper, we introduce MUSE, a two-stage evaluation framework to disentangle the mechanisms driving LLM conformity. Specifically, MUSE maps a model's epistemic uncertainty in responding to a query against its likelihood to yield to user pushback in a subsequent turn. We demonstrate that the mechanisms driving conformity extend beyond sycophancy alone. Specifically, we characterize two distinct factors that jointly drive conformity: sycophantic conformity, where a model aligns with user pushback even with absolute certainty in its initial response, and uncertainty-driven conformity, where a model's likelihood for conformity increases alongside its uncertainty. Furthermore, we conduct ablation studies to demonstrate that both sycophantic conformity and uncertainty-driven conformity grow with 1) the LLM's perceived expertise of the user and 2) the plausibility of the user's suggestions. More broadly, MUSE informs more targeted intervention strategies by distinguishing alignment-induced sycophancy and training-corpora-driven uncertainty.

cs.CL↗

arXiv2026

CLEAR: Revealing How Noise and Ambiguity Degrade Reliability in LLMs for Medicine

Medical large language model (LLM) evaluations rely on simplified, exam-style benchmarks that rarely reflect the ambiguity of real-world medical inquiries. We introduce the CLinical Evaluation of Ambiguity and Reliability (CLEAR) framework, which assesses how decision-space presentation, ambiguity, and uncertainty affect LLMs' reasoning on medical benchmarks. CLEAR systematically perturbs (1) the number of plausible answer options, (2) the presence of a ground truth or abstention option, and (3) the semantic framing of answer options. Applying CLEAR on three benchmarks evaluated across 17 LLMs reveals three notable limitations of existing evaluation methods. First, increasing the number of plausible answers degrades a model's ability to identify the correct answer and abstain against incorrect ones. Second, this lack of caution intensifies as the framing of abstention shifts from assertive rejection like "None of the Above" to uncertainty admission like "I don't know" (IDK). Notably, just including IDK in the answer space increases incorrect answer selections. Lastly, we formalize the performance gap between identifying the correct answer and abstaining from incorrect ones as the humility deficit, which worsens with model scale. Our findings reveal limitations in standard medical benchmarks and underscore that scaling alone does not resolve LLM reliability issues.

cs.CL↗