arXiv subjects

Kexin Cheng

Publications and source records attributed to Kexin Cheng.

3 recordsLinked to original sources

arXiv2026

Auto-Generating Personas from User Reviews in VR App Stores

Personas are a valuable tool for discussing accessibility requirements in software design and development practices. However, the use of personas for accessibility-focused requirements elicitation in VR projects remains limited and is accompanied by several challenges. To fill this gap, we developed an auto-generated persona system in a VR course, where the personas were used to facilitate discussions on accessibility requirements and to guide VR design and development. Our findings indicate that the auto-generated persona system enabled students to develop empathy more efficiently. This study demonstrates the use of automatically generated personas in VR course settings as a means of eliciting latent accessibility requirements.

cs.HC↗

arXiv2026

Understanding How Accessibility Practices Impact Teamwork in Mixed-Ability Teams that Collaborate Virtually

Virtual collaboration has transformed how people in mixed-ability teams, composed of disabled and non-disabled people, work together by offering greater flexibility. In these settings, accessibility practices, such as accommodations and inclusive norms, are essential for providing access to disabled people. However, we do not yet know how these practices shape broader facets of teamwork, such as productivity, participation, and camaraderie. To address this gap, we interviewed 18 participants (12 disabled, 6 non-disabled) who are part of mixed-ability teams. We found that beyond providing access, accessibility practices shaped how all participants coordinated tasks, sustained rapport, and negotiated responsibilities. Accessibility practices also introduced camaraderie challenges, such as balancing empathy and accountability. Non-disabled participants described allyship as a learning process and skill shaped by their disabled team members and team culture. Based on our findings, we present recommendations for team practices and design opportunities for virtual collaboration tools that reframe accessibility practices as a foundation for strong teamwork.

cs.HC↗

arXiv2025

Rapidly Built Medical Crash Cart! Lessons Learned and Impacts on High-Stakes Team Collaboration in the Emergency Room

Designing robots to support high-stakes teamwork in emergency settings presents unique challenges, including seamless integration into fast-paced environments, facilitating effective communication among team members, and adapting to rapidly changing situations. While teleoperated robots have been successfully used in high-stakes domains such as firefighting and space exploration, autonomous robots that aid highs-takes teamwork remain underexplored. To address this gap, we conducted a rapid prototyping process to develop a series of seemingly autonomous robot designed to assist clinical teams in the Emergency Room. We transformed a standard crash cart--which stores medical equipment and emergency supplies into a medical robotic crash cart (MCCR). The MCCR was evaluated through field deployments to assess its impact on team workload and usability, identified taxonomies of failure, and refined the MCCR in collaboration with healthcare professionals. Our work advances the understanding of robot design for high-stakes, time-sensitive settings, providing insights into useful MCCR capabilities and considerations for effective human-robot collaboration. By publicly disseminating our MCCR tutorial, we hope to encourage HRI researchers to explore the design of robots for high-stakes teamwork.

cs.RO↗