arXiv subjects

Kilian Wenker

Publications and source records attributed to Kilian Wenker.

3 recordsLinked to original sources

arXiv2023

Who Wrote this? How Smart Replies Impact Language and Agency in the Workplace

AI-mediated communication is designed to help us do our work more quickly and efficiently. But does it come at a cost? This study uses smart replies (SRs) to show how AI influences humans without any intent on the part of the developer - the very use of AI is sufficient. I propose a loss of agency theory as a viable approach for studying the impact of AI on human agency. This theory focusses on the transfer of agency that is forced by circumstances (such as time pressure), human weaknesses (such as complacency), and conceptual priming. Mixed methods involving a crowdsourced experiment test that theory. The quantitative results reveal that machine agency affects the content we author and the behavior we generate. But it is a non-zero-sum game. The transfers between human and machine agency are fluid; they complement, replace, and reinforce each other at the same time.

cs.HC↗

arXiv2022

Retail Central Bank Digital Currencies (CBDC), Disintermediation and Financial Privacy: The Case of the Bahamian Sand Dollar

The fast-growing, market-driven demand for cryptocurrencies worries central banks, as their monetary policy could be completely undermined. Central bank digital currencies (CBDCs) could offer a solution, yet our understanding of their design and consequences is in its infancy. This non-technical paper examines how The Bahamas has designed the Sand Dollar, the first real-world instance of a retail CBDC. It contrasts the Sand Dollar with definition-based specifications. I then develop a scenario analysis to illustrate commercial bank risks. In this process, the central bank becomes a deposit monopolist, leading to high funding risks, disintermediation risks, and solvency risks for the com-mercial banking sector. I argue that restrictions and caps will be the new specifications of a regulatory framework for CBDCs if disintermediation in the banking sector is to be prevented. I identify the anonymity of CBDCs as a comparative disadvantage that will affect their adoption. These findings provide insight into governance problems facing central banks, and coherently lead to the design of the Sand Dollar. I conclude by suggesting that combating cryptocurrencies is a task that cannot be solved by a CBDC.

econ.GN↗

arXiv2022

A Systematic Literature Review on Persuasive Technology at the Workplace

Employees face decisions every day - in the absence of supervision. The outcome of these decisions can be influenced by digital workplace design through the power of persuasive technology. This paper provides a structured literature review based on recent research on persuasive technology in the workplace. It examines the design and use of persuasive systems from a variety of disciplinary perspectives and theories. The reviewed studies were categorized into the research streams of technology design, user-centered research, and gamification. The purpose of the studies is categorized using a modified definition of the persuasive systems design model. A number of experimental studies show that alignment of the employee's behavior with the employer's agenda can be achieved. A robust finding is the key role of interactivity in granting employees a subjective experience of rapid and meaningful feedback when using the interface.

cs.HC↗