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Kiran Garimella

Publications and source records attributed to Kiran Garimella.

At least 37 records · Page 2Linked to original sources

Modeling the Impact of Timeline Algorithms on Opinion Dynamics Using Low-rank Updates

Timeline algorithms are key parts of online social networks, but during recent years they have been blamed for increasing polarization and disagreement in our society. Opinion-dynamics models have been used to study a variety of phenomena in online social networks, but an open question remains on how these models can be augmented to take into account the fine-grained impact of user-level timeline algorithms. We make progress on this question by providing a way to model the impact of timeline algorithms on opinion dynamics. Specifically, we show how the popular Friedkin--Johnsen opinion-formation model can be augmented based on aggregate information, extracted from timeline data. We use our model to study the problem of minimizing the polarization and disagreement; we assume that we are allowed to make small changes to the users' timeline compositions by strengthening some topics of discussion and penalizing some others. We present a gradient descent-based algorithm for this problem, and show that under realistic parameter settings, our algorithm computes a $(1+\varepsilon)$-approximate solution in time $\tilde{O}(m\sqrt{n} \lg(1/\varepsilon))$, where $m$ is the number of edges in the graph and $n$ is the number of vertices. We also present an algorithm that provably computes an $\varepsilon$-approximation of our model in near-linear time. We evaluate our method on real-world data and show that it effectively reduces the polarization and disagreement in the network. Finally, we release an anonymized graph dataset with ground-truth opinions and more than 27\,000 nodes (the previously largest publicly available dataset contains less than 550 nodes).

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Online Knowledge Production in Polarized Political Memes: The Case of Critical Race Theory

Visual culture has long been deployed by actors across the political spectrum as tools of political mobilization, and have recently incorporated new communication tools, such as memes, GIFs, and emojis. In this study, we analyze the top-circulated Facebook memes relating to critical race theory (CRT) from May 2021 - May 2022 to investigate their visual and textual appeals. Using image clustering techniques and critical discourse analysis, we find that both pro- and anti-CRT memes deploy similar rhetorical tactics to make bifurcating arguments, most of which do not pertain to the academic formulations of CRT. Instead, these memes manipulate definitions of racism and antiracism to appeal to their respective audiences. We argue that labeling such discursive practices as simply a symptom of "post-truth" politics is a potentially unproductive stance. Instead, theorizing the knowledge-building practices of these memes through a lens of political epistemology allows us to understand how they produce meaning.

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Effects of Algorithmic Trend Promotion: Evidence from Coordinated Campaigns in Twitter's Trending Topics

In addition to more personalized content feeds, some leading social media platforms give a prominent role to content that is more widely popular. On Twitter, "trending topics" identify popular topics of conversation on the platform, thereby promoting popular content which users might not have otherwise seen through their network. Hence, "trending topics" potentially play important roles in influencing the topics users engage with on a particular day. Using two carefully constructed data sets from India and Turkey, we study the effects of a hashtag appearing on the trending topics page on the number of tweets produced with that hashtag. We specifically aim to answer the question: How many new tweeting using that hashtag appear because a hashtag is labeled as trending? We distinguish the effects of the trending topics page from network exposure and find there is a statistically significant, but modest, return to a hashtag being featured on trending topics. Analysis of the types of users impacted by trending topics shows that the feature helps less popular and new users to discover and spread content outside their network, which they otherwise might not have been able to do.

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On the rise of fear speech in online social media

Recently, social media platforms are heavily moderated to prevent the spread of online hate speech, which is usually fertile in toxic words and is directed toward an individual or a community. Owing to such heavy moderation, newer and more subtle techniques are being deployed. One of the most striking among these is fear speech. Fear speech, as the name suggests, attempts to incite fear about a target community. Although subtle, it might be highly effective, often pushing communities toward a physical conflict. Therefore, understanding their prevalence in social media is of paramount importance. This article presents a large-scale study to understand the prevalence of 400K fear speech and over 700K hate speech posts collected from Gab.com. Remarkably, users posting a large number of fear speech accrue more followers and occupy more central positions in social networks than users posting a large number of hate speech. They can also reach out to benign users more effectively than hate speech users through replies, reposts, and mentions. This connects to the fact that, unlike hate speech, fear speech has almost zero toxic content, making it look plausible. Moreover, while fear speech topics mostly portray a community as a perpetrator using a (fake) chain of argumentation, hate speech topics hurl direct multitarget insults, thus pointing to why general users could be more gullible to fear speech. Our findings transcend even to other platforms (Twitter and Facebook) and thus necessitate using sophisticated moderation policies and mass awareness to combat fear speech.

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Diagnosing Data from ICTs to Provide Focused Assistance in Agricultural Adoptions

In the last two decades, ICTs have played a pivotal role in empowering rural populations in India by making knowledge more accessible. Digital Green (DG) is one such ICT that employs a participatory approach with smallholder farmers to produce instructional videos that encompass content specific to them. With help of human mediators, they disseminate these videos using projectors to improve the adoption of agricultural practices. DG's web-based data tracker stores attendance and adoption logs of millions of farmers, videos screened and their demographic information. We leverage this data for a period of ten years between 2010-2020 across five states in India and use it to conduct a holistic evaluation of the ICT. First, we find disparities in adoption rates of farmers, following which we use statistical tests to identify different factors that lead to these disparities and gender-based inequalities. Second, to provide assistance to farmers facing challenges, we model the adoption of practices from a video as a prediction problem and experiment with different model architectures. Our classifier achieves accuracies ranging from 79% to 90% across the five states, demonstrating its potential for assisting future ethnographic investigations. Third, we use SHAP values in conjunction with our model for explaining the impact of various network, content and demographic features on adoption. Our research finds that farmers greatly benefit from past adopters of a video from their group and village. We also discover that videos with a low content-specificity benefit some farmers more than others. Next, we highlight the implications of our findings by translating them into recommendations for community building, revisiting participatory approach and mitigating inequalities. We conclude with a discussion on how our work can assist future investigations into the lived experiences of farmers.

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Jettisoning Junk Messaging in the Era of End-to-End Encryption: A Case Study of WhatsApp

WhatsApp is a popular messaging app used by over a billion users around the globe. Due to this popularity, understanding misbehavior on WhatsApp is an important issue. The sending of unwanted junk messages by unknown contacts via WhatsApp remains understudied by researchers, in part because of the end-to-end encryption offered by the platform. We address this gap by studying junk messaging on a multilingual dataset of 2.6M messages sent to 5K public WhatsApp groups in India. We characterise both junk content and senders. We find that nearly 1 in 10 messages is unwanted content sent by junk senders, and a number of unique strategies are employed to reflect challenges faced on WhatsApp, e.g., the need to change phone numbers regularly. We finally experiment with on-device classification to automate the detection of junk, whilst respecting end-to-end encryption.

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Trend Alert: How a Cross-Platform Organization Manipulated Twitter Trends in the Indian General Election

Political organizations worldwide keep innovating their use of social media technologies. In the 2019 Indian general election, organizers used a network of WhatsApp groups to manipulate Twitter trends through coordinated mass postings. We joined 600 WhatsApp groups that support the Bharatiya Janata Party, the right-wing party that won the general election, to investigate these campaigns. We found evidence of 75 hashtag manipulation campaigns in the form of mobilization messages with lists of pre-written tweets. Building on this evidence, we estimate the campaigns' size, describe their organization and determine whether they succeeded in creating controlled social media narratives. Our findings show that the campaigns produced hundreds of nationwide Twitter trends throughout the election. Centrally controlled but voluntary in participation, this hybrid configuration of technologies and organizational strategies shows how profoundly online tools transform campaign politics. Trend alerts complicate the debates over the legitimate use of digital tools for political participation and may have provided a blueprint for participatory media manipulation by a party with popular support.

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Tiplines to Combat Misinformation on Encrypted Platforms: A Case Study of the 2019 Indian Election on WhatsApp

There is currently no easy way to fact-check content on WhatsApp and other end-to-end encrypted platforms at scale. In this paper, we analyze the usefulness of a crowd-sourced "tipline" through which users can submit content ("tips") that they want fact-checked. We compare the tips sent to a WhatsApp tipline run during the 2019 Indian national elections with the messages circulating in large, public groups on WhatsApp and other social media platforms during the same period. We find that tiplines are a very useful lens into WhatsApp conversations: a significant fraction of messages and images sent to the tipline match with the content being shared on public WhatsApp groups and other social media. Our analysis also shows that tiplines cover the most popular content well, and a majority of such content is often shared to the tipline before appearing in large, public WhatsApp groups. Overall, our findings suggest tiplines can be an effective source for discovering content to fact-check.

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Claim Matching Beyond English to Scale Global Fact-Checking

Manual fact-checking does not scale well to serve the needs of the internet. This issue is further compounded in non-English contexts. In this paper, we discuss claim matching as a possible solution to scale fact-checking. We define claim matching as the task of identifying pairs of textual messages containing claims that can be served with one fact-check. We construct a novel dataset of WhatsApp tipline and public group messages alongside fact-checked claims that are first annotated for containing "claim-like statements" and then matched with potentially similar items and annotated for claim matching. Our dataset contains content in high-resource (English, Hindi) and lower-resource (Bengali, Malayalam, Tamil) languages. We train our own embedding model using knowledge distillation and a high-quality "teacher" model in order to address the imbalance in embedding quality between the low- and high-resource languages in our dataset. We provide evaluations on the performance of our solution and compare with baselines and existing state-of-the-art multilingual embedding models, namely LASER and LaBSE. We demonstrate that our performance exceeds LASER and LaBSE in all settings. We release our annotated datasets, codebooks, and trained embedding model to allow for further research.

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Political Polarization in Online News Consumption

Political polarization appears to be on the rise, as measured by voting behavior, general affect towards opposing partisans and their parties, and contents posted and consumed online. Research over the years has focused on the role of the Web as a driver of polarization. In order to further our understanding of the factors behind online polarization, in the present work we collect and analyze Web browsing histories of tens of thousands of users alongside careful measurements of the time spent browsing various news sources. We show that online news consumption follows a polarized pattern, where users' visits to news sources aligned with their own political leaning are substantially longer than their visits to other news sources. Next, we show that such preferences hold at the individual as well as the population level, as evidenced by the emergence of clear partisan communities of news domains from aggregated browsing patterns. Finally, we tackle the important question of the role of user choices in polarization. Are users simply following the links proffered by their Web environment, or do they exacerbate partisan polarization by intentionally pursuing like-minded news sources? To answer this question, we compare browsing patterns with the underlying hyperlink structure spanned by the considered news domains, finding strong evidence of polarization in partisan browsing habits beyond that which can be explained by the hyperlink structure of the Web.

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Evolution of Retweet Rates in Twitter User Careers: Analysis and Model

We study the evolution of the number of retweets received by Twitter users over the course of their "careers" on the platform. We find that on average the number of retweets received by users tends to increase over time. This is partly expected because users tend to gradually accumulate followers. Normalizing by the number of followers, however, reveals that the relative, per-follower retweet rate tends to be non-monotonic, maximized at a "peak age" after which it does not increase, or even decreases. We develop a simple mathematical model of the process behind this phenomenon, which assumes a constantly growing number of followers, each of whom loses interest over time. We show that this model is sufficient to explain the non-monotonic nature of per-follower retweet rates, without any assumptions about the quality of content posted at different times.

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"Short is the Road that Leads from Fear to Hate": Fear Speech in Indian WhatsApp Groups

WhatsApp is the most popular messaging app in the world. Due to its popularity, WhatsApp has become a powerful and cheap tool for political campaigning being widely used during the 2019 Indian general election, where it was used to connect to the voters on a large scale. Along with the campaigning, there have been reports that WhatsApp has also become a breeding ground for harmful speech against various protected groups and religious minorities. Many such messages attempt to instil fear among the population about a specific (minority) community. According to research on inter-group conflict, such `fear speech' messages could have a lasting impact and might lead to real offline violence. In this paper, we perform the first large scale study on fear speech across thousands of public WhatsApp groups discussing politics in India. We curate a new dataset and try to characterize fear speech from this dataset. We observe that users writing fear speech messages use various events and symbols to create the illusion of fear among the reader about a target community. We build models to classify fear speech and observe that current state-of-the-art NLP models do not perform well at this task. Fear speech messages tend to spread faster and could potentially go undetected by classifiers built to detect traditional toxic speech due to their low toxic nature. Finally, using a novel methodology to target users with Facebook ads, we conduct a survey among the users of these WhatsApp groups to understand the types of users who consume and share fear speech. We believe that this work opens up new research questions that are very different from tackling hate speech which the research community has been traditionally involved in.

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Darks and Stripes: Effects of Clothing on Weight Perception

In many societies, appearing slim is considered attractive. The fashion industry has been attempting to cater to this trend by designing outfits that can enhance the appearance of slimness. Two anecdotal rules, widespread in the world of fashion, are (1) choose dark clothes and (2) avoid horizontal stripes, in order to appear slim. Thus far, empirical evidence has been unable to conclusively determine the validity of these rules, and there is consequently much controversy regarding the impact of both color and patterns on the visual perception of weight. In this paper, we aim to close this gap by presenting the results from a series of large-scale crowdsourcing studies that investigate the above two claims. We gathered a dataset of around 1,000 images of people from the Web together with their ground-truth weight and height, as well as clothing attributes about colors and patterns. To elicit the effects of colors and patterns, we asked crowd workers to estimate the weight in each image. For the analysis, we controlled potential confounds by matching images in pairs where the two images differ with respect to color or pattern, but are similar with respect to other relevant aspects. We created image pairs in two ways: first, observationally, i.e., from two real images; and second, experimentally, by manipulating the color or pattern of clothing in a real image via photo editing. Based on our analysis, we conclude that (1) dark clothes indeed decrease perceived weight slightly but statistically significantly, and (2) horizontal stripes have no discernible effect compared to solid light-colored clothes. These results contribute to advancing the debate around the effect of specific clothing colors and patterns and thus provide empirical grounds for everyday fashion decisions. Moreover, our work gives an outlook on the vast opportunities of using crowd sourcing in the modern fashion industry.

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A First Look at COVID-19 Messages on WhatsApp in Pakistan

The worldwide spread of COVID-19 has prompted extensive online discussions, creating an `infodemic' on social media platforms such as WhatsApp and Twitter. However, the information shared on these platforms is prone to be unreliable and/or misleading. In this paper, we present the first analysis of COVID-19 discourse on public WhatsApp groups from Pakistan. Building on a large scale annotation of thousands of messages containing text and images, we identify the main categories of discussion. We focus on COVID-19 messages and understand the different types of images/text messages being propagated. By exploring user behavior related to COVID messages, we inspect how misinformation is spread. Finally, by quantifying the flow of information across WhatsApp and Twitter, we show how information spreads across platforms and how WhatsApp acts as a source for much of the information shared on Twitter.

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Characterising and Detecting Sponsored Influencer Posts on Instagram

Recent years have seen a new form of advertisement campaigns emerge: those involving so-called social media influencers. These influencers accept money in return for promoting products via their social media feeds. Although this constitutes a new and interesting form of marketing, it also raises many questions, particularly related to transparency and regulation. For example, it can sometimes be unclear which accounts are officially influencers, or what even constitutes an influencer/advert. This is important in order to establish the integrity of influencers and to ensure compliance with advertisement regulation. We gather a large-scale Instagram dataset covering thousands of accounts advertising products, and create a categorisation based on the number of users they reach. We then provide a detailed analysis of the types of products being advertised by these accounts, their potential reach, and the engagement they receive from their followers. Based on our findings, we train machine learning models to distinguish sponsored content from non-sponsored, and identify cases where people are generating sponsored posts without officially labelling them. Our findings provide a first step towards understanding the under-studied space of online influencers that could be useful for researchers, marketers and policymakers.

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Human biases in body measurement estimation

Body measurements, including weight and height, are key indicators of health. Being able to visually assess body measurements reliably is a step towards increased awareness of overweight and obesity and is thus important for public health. Nevertheless it is currently not well understood how accurately humans can assess weight and height from images, and when and how they fail. To bridge this gap, we start from 1,682 images of persons collected from the Web, each annotated with the true weight and height, and ask crowd workers to estimate the weight and height for each image. We conduct a faceted analysis taking into account characteristics of the images as well as the crowd workers assessing the images, revealing several novel findings: (1) Even after aggregation, the crowd's accuracy is overall low. (2) We find strong evidence of contraction bias toward a reference value, such that the weight (height) of light (short) people is overestimated, whereas that of heavy (tall) people is underestimated. (3) We estimate workers' individual reference values using a Bayesian model, finding that reference values strongly correlate with workers' own height and weight, indicating that workers are better at estimating people similar to themselves. (4) The weight of tall people is underestimated more than that of short people; yet, knowing the height decreases the weight error only mildly. (5) Accuracy is higher on images of females than of males, but female and male workers are no different in terms of accuracy. (6) Crowd workers improve over time if given feedback on previous guesses. Finally, we explore various bias correction models for improving the crowd's accuracy, but find that this only leads to modest gains. Overall, this work provides important insights on biases in body measurement estimation as obesity related conditions are on the rise.

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Can WhatsApp Benefit from Debunked Fact-Checked Stories to Reduce Misinformation?

WhatsApp was alleged to be widely used to spread misinformation and propaganda during elections in Brazil and India. Due to the private encrypted nature of the messages on WhatsApp, it is hard to track the dissemination of misinformation at scale. In this work, using public WhatsApp data, we observe that misinformation has been largely shared on WhatsApp public groups even after they were already fact-checked by popular fact-checking agencies. This represents a significant portion of misinformation spread in both Brazil and India in the groups analyzed. We posit that such misinformation content could be prevented if WhatsApp had a means to flag already fact-checked content. To this end, we propose an architecture that could be implemented by WhatsApp to counter such misinformation. Our proposal respects the current end-to-end encryption architecture on WhatsApp, thus protecting users' privacy while providing an approach to detect the misinformation that benefits from fact-checking efforts.

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Images and Misinformation in Political Groups: Evidence from WhatsApp in India

WhatsApp is a key medium for the spread of news and rumors, often shared as images. We study a large collection of politically-oriented WhatsApp groups in India, focusing on the period leading up to the 2019 Indian national elections. By labeling samples of random and popular images, we find that around 13% of shared images are known misinformation and most fall into three types of images. Machine learning methods can be used to predict whether a viral image is misinformation, but are brittle to shifts in content over time.

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