arXiv subjects

Koustuv Saha

Publications and source records attributed to Koustuv Saha.

At least 37 records · Page 2Linked to original sources

arXiv2026

Answer Bubbles: Information Exposure in AI-Mediated Search

Generative search systems are increasingly replacing link-based retrieval with AI-generated summaries, yet little is known about how these systems differ in sources, language, and fidelity to cited material. We examine responses to 11,000 real search queries across five systems---vanilla GPT, Search GPT, Perplexity Search with Grok, Google AI Overviews, and traditional Google Search---at three levels: source diversity, linguistic characterization of the generated summary, and source-summary fidelity. We find that generative search systems exhibit significant \textit{source-selection} biases in their citations, favoring certain sources over others. Incorporating search also selectively attenuates epistemic markers, reducing hedging by up to 60\% while preserving confidence language in the AI-generated summaries. At the same time, AI summaries further compound the citation biases: Wikipedia and longer sources are disproportionately overrepresented, whereas cited social media content and negatively framed sources are substantially underrepresented. Our findings highlight the potential for \textit{answer bubbles}, in which identical queries yield structurally different information realities across systems, with implications for user trust, source visibility, and the transparency of AI-mediated information access.

cs.IR↗

arXiv2026

Communication styles and reader preferences of LLM- and human-authored COVID-19 information explanations: a case study

With the wide adoption of large language models (LLMs) in information assistance, it is essential to examine their alignment with human communication styles and values. We situate this study within health fact-checking, where effective communication is critical for correcting misconceptions and building trust. Although recent studies have explored LLMs for fact-checking and health communication, differences between LLM and human communication styles and associated reader perceptions remain under-explored. We compiled a dataset of 1,498 health misinformation claims and explanations from authoritative fact-checking organizations and generated LLM responses to inaccurate health information. Drawing on health communication theories, we evaluated communication styles across three dimensions: information linguistic features, sender persuasive strategies, and receiver value alignments. We further assessed reader perceptions through a blinded evaluation with 99 participants. LLM-generated articles scored significantly lower in persuasive strategies, certainty expressions, and alignment with social values and moral foundations. However, participants strongly preferred LLM content, with over 60% of responses favoring LLM articles for clarity, completeness, and persuasiveness. This preference was associated with structured presentation, clarity, and neutral tone, which may convey completeness and professionalism despite reduced nuance or rigor. These findings highlight both the potential and limitations of LLMs in health communication and fact-checking, suggesting that reader preference may not necessarily correspond to established measures of communication quality.

cs.HC↗

arXiv2026

How People Evaluate AI-, Expert-, and Peer-Style Financial Advice

As generative AI increasingly becomes a common source of daily decision-making, including financial choices, it is critical to understand how people evaluate AI-generated financial advice. We conducted a preregistered vignette experiment (N = 285) in which substantive financial content---including facts, numerical values, recommendation direction, and core reasoning---was held constant while communication style varied across AI Financial Assistant (AI), Certified Financial Planner (Expert), and Online Community Forum (OC) advice. Displayed source attribution was independently manipulated through correctly labeled, unlabeled, and mislabeled conditions, allowing us to separate attribution effects from source-specific communication cues. Expert advice was rated more favorably than AI advice on 9 of 10 outcomes (|d|=0.20--0.47), and this advantage remained visible without source labels, where Expert advice outperformed AI advice on 8 of 10 outcomes (up to d=0.60). Correct labels added limited differentiation, whereas mislabeling increased ratings of AI advice for situational fit and overall quality (d=0.42 for each) and attenuated the Expert advantage in situational fit (d=-0.36). Descriptive analyses further showed that AI advice was most responsive to displayed attribution and, conversely, that advice-style differences were most visible under an AI label. These findings show that financial-advice evaluations are shaped jointly by displayed attribution and message-level communication cues. We position disclosure not as a neutral transparency mechanism, but as an interpretive frame whose accuracy and interaction with message cues can shape trust and reliance.

cs.HC↗

arXiv2026

Tracing the Heart: An Evidence-Linked Pipeline for Heart-Failure Feature Engineering

Electronic health record (EHR) feature engineering is a major bottleneck in clinical research and AI, accounting for 39-45% of data scientists' workload. This is especially pronounced in heart failure, which affects an estimated 6.7 million U.S. adults and requires integrating fragmented EHR data with disease-specific, guideline-based clinical reasoning. Existing rule-based and large language model (LLM)-based approaches offer only partial automation with limited maintainability and evidence traceability. We developed the Nimblemind Multi-Agent System (nMAS), an evidence-linked, rubric-grounded pipeline for automated heart-failure feature engineering, and evaluated it on 500 dummy patient records from nine EHR source tables. nMAS generated 132 structured and 70 rubric-scored aggregated features, verified for structural integrity, rubric compliance, and provenance, and audited by a restricted LLM. Adding the aggregated features improved held-out AUROC from 0.895 to 0.963 for HFrEF and 0.870 to 0.910 for HFpEF phenotyping, and an independent LLM-based rubric assessment of evidence support and methodological soundness scored the features at 81.5% of maximum points. These results demonstrate the feasibility of automated, auditable feature engineering for complex cardiovascular EHR data, though evaluation was limited to a single-institution cohort and external validation is needed.

cs.AI↗

arXiv2026

Trust but Verify:Evidence-Linked Multi-Agent Clinical Information Extraction in Pathology

Clinical feature extraction from pathology reports is challenging because relevant evidence may be distributed across coded and narrative fields and depend on specimen attribution, negation, ancillary findings, and diagnostic context. We retrospectively evaluated the NimbleMind Multi-Agent System (nMAS), a configurable workflow that separates clinician-defined field specifications from extraction models and returns report-level predictions with source-linked evidence. The study included 54 dummy gastric biopsy pathology reports from Singapore and four binary target fields, yielding 216 feature-case decisions. nMAS correctly classified 213 of 216 decisions (98.61\%), and all evidence spans associated with correct predictions occurred verbatim in the corresponding source reports. All three errors occurred in the two context-dependent \textit{H. pylori}-related fields requiring negation handling or diagnostic attribution. A single-model UMA-style comparator produced the similar label-level performance and error pattern. These findings do not demonstrate predictive superiority for the multi-agent architecture.Rather, the contribution of nMAS lies in workflow integration and traceability through configurable field specifications, complexity-based routing, report-level aggregation, and source-text validation within a clinician-reviewable workflow. Larger multi-institutional studies should assess generalizability, semantic evidence quality, adaptation effort, and clinician verification time.

cs.AI↗

arXiv2026

Sources of Inequity and Fairness Risks in Wellbeing Sensing

Passive sensing for wellbeing uses smartphones and wearables to continuously collect human behavioral data and applies ML/AI models to infer psychological states and behaviors (e.g., depression, cognitive load). These systems are increasingly adopted in high-stakes settings (e.g., hospitals, universities), yet fairness research remains limited---primarily to post-hoc, identity-based comparisons of model performance. However, passive sensing combines heterogeneous sensing infrastructures, indirect behavioral inference, and longitudinal deployment---characteristics that, while not exclusive to the domain, are jointly pronounced here and raise two underexplored questions: (1) what additional sources of inequity arise from these characteristics, and (2) how do such inequities propagate beyond algorithmic audits across the system lifecycle? To address this gap, we conducted semi-structured interviews with 14 researchers and practitioners across five countries, examining how fairness risks emerge and are negotiated across the full passive sensing lifecycle. Our findings empirically characterize five situated sources of inequity (e.g., comfort with monitoring, behavioral regularity) that systematically shape fairness risks beyond identity-based attributes. We further synthesize 15 fairness risks and corresponding mitigation strategies across the lifecycle, from study design to deployment. Finally, we identify structural barriers that constrain fair practice in reality, and argue that enabling fair passive sensing requires both individual researcher efforts and ecosystem-level governance support from funders, publication venues, and deploying institutions.

cs.HC↗

arXiv2026

Inform, Coach, Relate, Listen: Auditing LLM Caregiving Support Roles

Language models are increasingly being deployed for conversational support in informal caregiving contexts, where interactions often extend beyond information-seeking: caregivers seek emotional reassurance, guidance, and help, while navigating uncertain, relationally complex care decisions. Yet most safety evaluations assess model behavior under generic prompts, leaving a critical question unexamined: does a model's safety profile change with its support role? We study this by operationalizing four expert-reviewed support roles grounded in social support theory: Inform, Coach, Relate, and Listen, and comparing them against two baseline controls: a basic prompting condition and a retrieval-augmented generation (RAG) condition. We evaluate across three language models (GPT-4o-mini, Llama-3.1-8B-Instruct, and MedGemma-1.5-4b-it) on 5,000 real-world queries from online Alzheimer's Disease and Related Dementias (ADRD) communities. We find that the LLM's support role systematically shapes both the prevalence and composition of interactional risks. Furthermore, a human evaluation study reveals a perceived quality--safety tension: more directive, information-oriented roles are rated as more helpful and trustworthy despite exhibiting elevated interactional risk profiles. We release ~90,000 support role-conditioned model responses with risk annotations as an ecologically grounded resource for research on safer LLM-mediated conversational support.

cs.HC↗

arXiv2026

When AI Says "I have been in similar situations": Synthetic Lived Experience in Peer-Like Caregiver Support

Caregivers often turn to online communities for informational and emotional support. In these spaces, peer supporters frequently draw on personal narratives to respond to emotionally complex caregiving situations. As LLMs are increasingly designed as peer-like sources of support, they introduce a critical tension: AI can provide immediate, private, and nonjudgmental support, but it cannot authentically possess the lived experiences that make human peer support meaningful. Yet, when prompted to sound peer-like, LLMs may generate language that implies lived experience. This creates a synthetic lived experience paradox: the same experiential language that may make AI support feel warm, relatable, and peer-like can also falsely position the system as someone with lived experience. We examine this paradox in the context of family caregivers of people living with Alzheimer's Disease and Related Dementias (ADRD). Drawing on caregiver support exchanges from online communities and prompted peer-like responses from three LLMs -- LLaMA, GPT-4o-mini, and MedGemma -- we analyze how human peers use personal narratives and how AI incorporates similar narrative forms. Psycholinguistic analysis shows that peer responses used significantly more first-person and past-focused language than peer-like AI responses. Qualitatively, we identify seven types of personal narratives in human peer support and show that AI often captures their emotional work, but can fabricate experiential grounding. These findings reveal a narrative authenticity gap: peer-like AI can generate synthetic lived experience without the real experience that makes peer support meaningful. We argue that caregiver-support AI systems need mechanisms to distinguish supportive peer-like framing from fabricated lived experience, ensuring that models can offer warmth and validation without falsely positioning themselves as experiential peers.

cs.HC↗

arXiv2026

AI-Mediated Negotiation: Design Reflections and Lessons

Conversational AI promises a new kind of preparation for high-stakes workplace negotiations -- personalized, interactive, and capable of simulating realistic resistance. That promise is intuitive. We built Trucey, a theory-driven coaching system, to test it. The system encoded four assumptions: that articulation supports clarification, that personalization builds strategic competence, that chunked delivery reduces cognitive load, and that structured scaffolding removes metacognitive burden. A pre-registered experiment (N=267) and interviews (N=15) complicated each of them. Notably, the static handbook we included as a passive control outperformed both AI conditions on empowerment and usability. We reflect on why: each assumption encoded a specific model of how preparation unfolds, and the findings revealed that conversational AI imposes a linear execution model on a task that is fundamentally recursive. We identify an unexamined scope condition on established HAI design guidelines and close with a sequencing principle -- map before path, path before simulation -- for future AI coaching design.

cs.HC↗

arXiv2026

A Taxonomy of Mental Health and Technology Needs for Alzheimer's and Dementia Caregivers

Family members caring for individuals with Alzheimer's disease and related dementias (AD/ADRD) provide the foundation of long-term care worldwide. In 2023, more than 11 million U.S. family and friends contributed 18 billion hours of unpaid care, often at the cost of their own physical and mental health. These informal caregivers -- also referred as the "invisible second patients" -- experience elevated rates of mental health problems. Yet research commonly reduces their complex psychosocial experiences to a single construct of caregiver burden, obscuring which specific needs are unmet or effectively supported. At the same time, digital and AI-enabled technologies are rapidly expanding, from smartphone apps and videoconferencing to sensor platforms and AI chatbots. However, the absence of shared frameworks across medicine, psychology, and technology research limits cumulative progress. This study introduces a Caregiver Mental Health and Technology Taxonomy that systematically links AD/ADRD caregiver needs with corresponding classes of technology-based interventions. Drawing from an interdisciplinary literature review and two qualitative studies with caregivers, the taxonomy identifies mismatches between caregiver priorities and existing technological support, highlights under-served domains such as relational strain and compassion fatigue, and proposes design directions for adaptive, responsive systems. The framework offers a shared vocabulary to guide clinicians, researchers, and technology designers in developing more person-centered and clinically grounded innovation in dementia care.

cs.HC↗

arXiv2026

Toxic HallucinAItions: Perturbing Prompts and Tracing LLM Circuits

Large language models (LLMs) are increasingly deployed in conversational settings where user tone ranges from polite to adversarial or toxic, yet less is known about whether toxic language in otherwise semantically equivalent prompts can degrade factual reliability. We study how lexical and tone-based prompt perturbations affect the factual reliability of LLMs. Using controlled prompt variations across polite, random, and three toxicity levels, we evaluate five LLMs on ARC-Easy, GSM8K, and MMLU. We find that toxic lexical perturbations consistently reduce factual accuracy and increase uncertainty, while polite phrasing yields limited and inconsistent changes. To examine whether these answer inconsistencies correspond to internal changes, we conduct attribution-graph analyses of model activations and influences. We find that increasing toxicity selectively amplifies perturbation-sensitive variant nodes while relatively stable core reasoning nodes remain more invariant. These findings position prompt tone as a critical dimension of LLM reliability and provide behavioral and mechanistic evidence that surface-level lexical variation can alter factual outputs and internal computation.

cs.CL↗

arXiv2026

AI Content Moderation in Therapy Conversations

Large language models (LLMs) are increasingly being used for emotional support. They are also being developed for formal therapy purposes. However, LLMs like ChaptGPT or Llama are often developed with content moderation guardrails that prevent them from discussing sensitive subjects with users for both liability and safety purposes, and this inability to broach these subjects may affect their capacity as therapists. In this study, we perform an algorithm audit on three state-of-the-art moderation systems (OpenAI's moderation endpoint, Meta's Llama Guard, and Google's Shield Gemma) to investigate the extent to which these systems flag the content of real-life therapy sessions as undesirable. Our results raise implications for the limitations that users and organizations may encounter when designing LLMs to play the part of a therapist.

cs.HC↗

arXiv2026

Journeys of Parents with LGBTQ+ Children: How Trauma and Healing Reshape Identity and (Mis)Informating Practices

This study examines how parents of LGBTQ+ individuals in South Korea navigate the emotional rupture fueled by fear, isolation, and disorientation after learning their children's queer identity, encounter queer-related (mis)information as a way of coping with this emotional toll, and come to listen to queer realities relationally. Through this process, we highlight how parents reconstruct their identities as supportive parents, which reshapes their informating practices, making them more critical in assessing queer-related (mis)information, developing strategies to protect themselves from harmful narratives, and actively challenging misinformation to support others navigating similar experiences. This work contributes to CSCW by (1) foregrounding parents of LGBTQ+ individuals, an underrepresented yet critical stakeholder group in Queer HCI; (2) demonstrating how identity reconfiguration following a trauma-healing process could transform information practices; and (3) arguing that addressing misinformation requires attention beyond individual fact-based discerning to account for its relational, cultural, and emotional dimensions. Further, we invite CSCW scholars to reconsider the balance between abstracting and humanizing information, explore future design possibilities for parents of LGBTQ+ children, and reflect on the role of researchers as participants in collective research communities fueled by care.

cs.HC↗

arXiv2026

Algorithmic Cultivation: How Social Media Feeds Shape User Language

Algorithmic feeds have become primary environments for encountering information online, yet while they shape what people see, less is known about how sustained feed exposure shapes how people write. Drawing on Cultivation Theory, we examine whether algorithmic feeds function as online environments that leave measurable traces in users' language. We leverage a large-scale longitudinal dataset of 235M posts by 4M users on Bluesky, and conduct a quasi-experimental study matching an initial pool of 368,513 users exposed to one of three feeds -- News, Science, and Blacksky -- with a pool of 2,001,915 active control users who did not engage with any of these feeds. We examine linguistic evolution across three dimensions: lexico-semantics, psycholinguistics, and topics. We find that users exposed to these feeds show significantly greater stylistic accommodation, semantic alignment, and register formalization than matched controls. These effects vary markedly by feed identity -- Blacksky produces the deepest psycholinguistic restructuring, with significant shifts in cognitive processing, affective expression, and pronoun use, while News and Science effects are largely confined to register and topical focus. Regression models reveal that reposting is the most consistent predictor of linguistic convergence across all feeds, whereas posting and bookmarking show feed-dependent effects, with effects differing more than fourfold across feeds. Our work extends Cultivation Theory beyond belief formation to linguistic behavior, demonstrating that feeds function as persistent linguistic environments that gradually shape what and how users write online. Our work has implications for studying algorithmic influence, online identity formation, and the design and governance of feed-based platforms that mediate online interactions.

cs.SI↗

arXiv2026

Causal Stories from Sensor Traces: Auditing Epistemic Overreach in LLM-Generated Personal Sensing Explanations

LLMs are increasingly used to explain personal sensing data, translating traces of activity and mood into natural-language accounts of why an anomalous day may have occurred. However, such explanations can sound coherent and personally meaningful even when the underlying evidence is sparse or missing. We introduce epistemic overreach (EO) as a measure for cases where a generated explanation implies more than the available sensing evidence can justify. To audit how often and in what forms EO occurs, we obtained anomalous-day scenarios from three longitudinal sensing datasets of college students: StudentLife, GLOBEM, and CollegeExperience. Across activity, sleep, and affect anomalies, we generated 14,922 explanations using three LLM families -- Llama, Qwen, and GPT -- under two prompting conditions: one minimally constrained prompt and another prompt explicitly instructing models to bound claims to the data. For each scenario, we varied the amount of behavioral evidence available to the model to examine whether more evidence reduces EO. We evaluated each explanation using a structured rubric, decomposing EO into the dimensions of unsupported causal attribution, unacknowledged data gaps, overconfident language, temporal inconsistency, and diagnostic inference. We find that LLMs routinely attribute anomalous days to causes without sufficient support from the data, and that this pattern replicates across datasets, anomaly types, and model families. Further, providing richer context does not reliably reduce EO; bounded prompting helps but does not eliminate it. These findings suggest that evidential grounding should be a first-order evaluation criterion for LLM-generated personal sensing explanations, alongside fluency and plausibility. We argue that personal sensing explanations require evidential discipline: systems must distinguish what is observed, what is inferred, and what remains unknown.

cs.HC↗

arXiv2026

Beyond Categories of Caste: Examining Caste Bias and Morality in Text-to-Image AI Models

Text-to-Image (T2I) models have shown promising utility across various domains. However, such models are also amplifying harmful societal biases in their outputs. In the context of South Asia, recent work has shown caste biases and stereotypes are being perpetuated through Generative AI (GenAI) systems. While this research offers extremely relevant insight into invisibilized narratives of caste discrimination through the GenAI system, they often treat caste as an identity category. Therefore, in this work we shift our ontology to focus on the relational aspect of caste. This enables us to develop a more nuanced understanding of the mechanics of caste discrimination by and through T2I models. Combining an algorithmic audit with critical discourse analysis, we draw on a conceptual frame challenging Brahminical Normativity to show how caste biases are perpetuated beyond the simple binaries of upper vs lower-caste categories. Our contributions are two-fold. Beyond challenging the categorical understanding of caste as a category, we propose an anti-caste approach to tackle the issue of caste bias and fairness in AI systems.

cs.CY↗

arXiv2026

Are Gains Quiet and Losses Loud? Emotional Responses to Financial Booms and Crashes Online

Financial events negatively affect emotional well-being, but large-scale studies examining their impact on online emotional expression using real-time social media data remain limited. To address this gap, we propose analyzing Reddit communities (financial and non-financial) across two case studies: a financial crash and a boom. We investigate how emotional and psycholinguistic responses differ between financial and non-financial communities, and the extent to which the type of financial event affects user behavior during the two case study periods. To examine the effect of these events on expressed language, we analyze daily sentiment, emotion, and LIWC counts using quasi-experimental methods: Difference-in-Differences (DiD) and Causal Impact analyses during a financial boom and a financial crash. Overall, we find coherent, negative shifts in emotional responses during financial crashes, but weaker, mixed responses during booms. By exploring emotional and psycholinguistic expressions during financial events, we identify future implications for understanding online users' mental health and building connected, healthy communities.

cs.HC↗

arXiv2026

Not My Truce: Personality Differences in AI-Mediated Workplace Negotiation

AI-driven conversational coaching is increasingly used to support workplace negotiation, yet prior work assumes uniform effectiveness across users. We challenge this assumption by examining how individual differences, particularly personality traits, moderate coaching outcomes. We conducted a between-subjects experiment (N=267) comparing theory-driven AI (Trucey), general-purpose AI (Control-AI), and a traditional negotiation handbook (Control-NoAI). Participants were clustered into three profiles -- resilient, overcontrolled, and undercontrolled -- based on the Big-Five personality traits and ARC typology. Resilient workers achieved broad psychological gains primarily from the handbook, overcontrolled workers showed outcome-specific improvements with theory-driven AI, and undercontrolled workers exhibited minimal effects despite engaging with the frameworks. These patterns suggest personality as a predictor of readiness beyond stage-based tailoring: vulnerable users benefit from targeted rather than comprehensive interventions. The study advances understanding of personality-determined intervention prerequisites and highlights design implications for adaptive AI coaching systems that align support intensity with individual readiness, rather than assuming universal effectiveness.

cs.HC↗