arXiv subjects

Kwan Hui Lim

Publications and source records attributed to Kwan Hui Lim.

At least 19 recordsLinked to original sources

arXiv2026

RGAlign-Rec: Ranking-Guided Alignment for Latent Query Reasoning in Recommendation Systems

Proactive intent prediction is a critical capability in modern e-commerce chatbots, enabling "zero-query" recommendations by anticipating user needs from behavioral and contextual signals. However, existing industrial systems face two fundamental challenges: (1) the semantic gap between discrete user features and the semantic intents within the chatbot's Knowledge Base, and (2) the objective misalignment between general-purpose LLM outputs and task-specific ranking utilities. To address these issues, we propose RGAlign-Rec, a closed-loop alignment framework that integrates an LLM-based semantic reasoner with a Query-Enhanced (QE) ranking model. We also introduce Ranking-Guided Alignment (RGA), a multi-stage training paradigm that utilizes downstream ranking signals as feedback to refine the LLM's latent reasoning. Extensive experiments on a large-scale industrial dataset from Shopee demonstrate that RGAlign-Rec achieves a 0.12% gain in GAUC, leading to a significant 3.52% relative reduction in error rate, and a 0.56% improvement in Recall@3. Online A/B testing further validates the cumulative effectiveness of our framework: the Query-Enhanced model (QE-Rec) initially yields a 0.98% improvement in CTR, while the subsequent Ranking-Guided Alignment stage contributes an additional 0.13% gain. These results indicate that ranking-aware alignment effectively synchronizes semantic reasoning with ranking objectives, significantly enhancing both prediction accuracy and service quality in real-world proactive recommendation systems.

cs.IR↗

arXiv2025

HyMoERec: Hybrid Mixture-of-Experts for Sequential Recommendation

We propose HyMoERec, a novel sequential recommendation framework that addresses the limitations of uniform Position-wise Feed-Forward Networks in existing models. Current approaches treat all user interactions and items equally, overlooking the heterogeneity in user behavior patterns and diversity in item complexity. HyMoERec initially introduces a hybrid mixture-of-experts architecture that combines shared and specialized expert branches with an adaptive expert fusion mechanism for the sequential recommendation task. This design captures diverse reasoning for varied users and items while ensuring stable training. Experiments on MovieLens-1M and Beauty datasets demonstrate that HyMoERec consistently outperforms state-of-the-art baselines.

cs.IR↗

arXiv2025

The Atomic Instruction Gap: Instruction-Tuned LLMs Struggle with Simple, Self-Contained Directives

Instruction-tuned large language models (IT-LLMs) exhibit strong zero-shot reasoning, yet their ability to execute simple, self-contained instructions remains underexplored, despite this being foundational to complex instruction-following. We evaluate 20 IT-LLMs on modified MMLU and MMLU-Pro benchmarks, by systematically varying the format of option labels (alphabetic, numeric, Roman) while keeping their meaning identical under four paradigms, namely: (1) With explicit instructions, label changes cause large performance shifts (e.g., -30.45\% for Roman vs. numeric), revealing instruction-format bias. (2) Without instructions, performance drops further (up to -10.84\%) and label sensitivity intensifies, underscoring the role of explicit guidance. (3) When option contents are removed, models fail random-choice baselines except with numeric labels, suggesting weak adherence to atomic directives. (4) Three-shot exemplars yield no significant gains in robustness or fidelity, and generation analyses show persistent label errors, especially for non-numeric formats. Across model sizes, larger LLMs achieve higher accuracy but remain inconsistent in instruction adherence. These results expose the insufficiencies of current instruction-tuning paradigms and highlight the need for evaluation methods and training strategies that explicitly target atomic instruction-following.

cs.CL↗

arXiv2025

Physics-Informed Autonomous LLM Agents for Explainable Power Electronics Modulation Design

LLM-based autonomous agents have recently shown strong capabilities in solving complex industrial design tasks. However, in domains aiming for carbon neutrality and high-performance renewable energy systems, current AI-assisted design automation methods face critical challenges in explainability, scalability, and practical usability. To address these limitations, we introduce PHIA (Physics-Informed Autonomous Agent), an LLM-driven system that automates modulation design for power converters in Power Electronics Systems with minimal human intervention. In contrast to traditional pipeline-based methods, PHIA incorporates an LLM-based planning module that interactively acquires and verifies design requirements via a user-friendly chat interface. This planner collaborates with physics-informed simulation and optimization components to autonomously generate and iteratively refine modulation designs. The interactive interface also supports interpretability by providing textual explanations and visual outputs throughout the design process. Experimental results show that PHIA reduces standard mean absolute error by 63.2% compared to the second-best benchmark and accelerates the overall design process by over 33 times. A user study involving 20 domain experts further confirms PHIA's superior design efficiency and usability, highlighting its potential to transform industrial design workflows in power electronics.

cs.AI↗

arXiv2025

RALLM-POI: Retrieval-Augmented LLM for Zero-shot Next POI Recommendation with Geographical Reranking

Next point-of-interest (POI) recommendation predicts a user's next destination from historical movements. Traditional models require intensive training, while LLMs offer flexible and generalizable zero-shot solutions but often generate generic or geographically irrelevant results due to missing trajectory and spatial context. To address these issues, we propose RALLM-POI, a framework that couples LLMs with retrieval-augmented generation and self-rectification. We first propose a Historical Trajectory Retriever (HTR) that retrieves relevant past trajectories to serve as contextual references, which are then reranked by a Geographical Distance Reranker (GDR) for prioritizing spatially relevant trajectories. Lastly, an Agentic LLM Rectifier (ALR) is designed to refine outputs through self-reflection. Without additional training, RALLM-POI achieves substantial accuracy gains across three real-world Foursquare datasets, outperforming both conventional and LLM-based baselines. Code is released at https://github.com/LKRcrocodile/RALLM-POI.

cs.AI↗

arXiv2025

From Intents to Conversations: Generating Intent-Driven Dialogues with Contrastive Learning for Multi-Turn Classification

In conversational AI systems, a critical challenge in training effective multi-turn intent classification models lies in the generation of large-scale, domain-specific, multilingual dialogue datasets. In this paper, we introduce Chain-of-Intent, a novel framework that integrates Hidden Markov Models (HMMs) with Large Language Models (LLMs) to generate intent-driven, context-aware dialogues through self-play. Our method first extracts domain-specific intent transition patterns from real-world e-commerce chat logs, which guide the modeling of turn-level dynamics and intent sequences. LLMs are then employed to parameterize the emission probabilities of HMMs, enabling the generation of natural, coherent utterances aligned with predicted intents and dialogue context. We also propose MINT-CL, a multi-task contrastive learning framework for multi-turn intent classification, which improves performance while reducing dependence on large-scale annotated datasets. Empirical results demonstrate that our approach outperforms competitive baselines in dialogue generation quality and classification accuracy, particularly in multilingual settings. To facilitate future research, we release MINT-E, a comprehensive, multilingual, intent-aware multi-turn dialogue corpus derived from the e-commerce domain\footnote{The reproduced source code and dataset are available at https://github.com/junhua/chain-of-intent.

cs.CL↗

arXiv2025

Understanding Fairness-Accuracy Trade-offs in Machine Learning Models: Does Promoting Fairness Undermine Performance?

Fairness in both Machine Learning (ML) predictions and human decision-making is essential, yet both are susceptible to different forms of bias, such as algorithmic and data-driven in ML, and cognitive or subjective in humans. In this study, we examine fairness using a real-world university admissions dataset comprising 870 applicant profiles, leveraging three ML models: XGB, Bi-LSTM, and KNN, alongside BERT embeddings for textual features. To evaluate individual fairness, we introduce a consistency metric that quantifies agreement in decisions among ML models and human experts with diverse backgrounds. Our analysis reveals that ML models surpass human evaluators in fairness consistency by margins ranging from 14.08\% to 18.79\%. Our findings highlight the potential of using ML to enhance fairness in admissions while maintaining high accuracy, advocating a hybrid approach combining human judgement and ML models.

cs.CL↗

arXiv2025

Get Global Guarantees: On the Probabilistic Nature of Perturbation Robustness

In safety-critical deep learning applications, robustness measures the ability of neural models that handle imperceptible perturbations in input data, which may lead to potential safety hazards. Existing pre-deployment robustness assessment methods typically suffer from significant trade-offs between computational cost and measurement precision, limiting their practical utility. To address these limitations, this paper conducts a comprehensive comparative analysis of existing robustness definitions and associated assessment methodologies. We propose tower robustness to evaluate robustness, which is a novel, practical metric based on hypothesis testing to quantitatively evaluate probabilistic robustness, enabling more rigorous and efficient pre-deployment assessments. Our extensive comparative evaluation illustrates the advantages and applicability of our proposed approach, thereby advancing the systematic understanding and enhancement of model robustness in safety-critical deep learning applications.

cs.LG↗

arXiv2025

BGM-HAN: A Hierarchical Attention Network for Accurate and Fair Decision Assessment on Semi-Structured Profiles

Human decision-making in high-stakes domains often relies on expertise and heuristics, but is vulnerable to hard-to-detect cognitive biases that threaten fairness and long-term outcomes. This work presents a novel approach to enhancing complex decision-making workflows through the integration of hierarchical learning alongside various enhancements. Focusing on university admissions as a representative high-stakes domain, we propose BGM-HAN, an enhanced Byte-Pair Encoded, Gated Multi-head Hierarchical Attention Network, designed to effectively model semi-structured applicant data. BGM-HAN captures multi-level representations that are crucial for nuanced assessment, improving both interpretability and predictive performance. Experimental results on real admissions data demonstrate that our proposed model significantly outperforms both state-of-the-art baselines from traditional machine learning to large language models, offering a promising framework for augmenting decision-making in domains where structure, context, and fairness matter. Source code is available at: https://github.com/junhua/bgm-han.

cs.LG↗

arXiv2025

A Social Data-Driven System for Identifying Estate-related Events and Topics

Social media platforms such as Twitter and Facebook have become deeply embedded in our everyday life, offering a dynamic stream of localized news and personal experiences. The ubiquity of these platforms position them as valuable resources for identifying estate-related issues, especially in the context of growing urban populations. In this work, we present a language model-based system for the detection and classification of estate-related events from social media content. Our system employs a hierarchical classification framework to first filter relevant posts and then categorize them into actionable estate-related topics. Additionally, for posts lacking explicit geotags, we apply a transformer-based geolocation module to infer posting locations at the point-of-interest level. This integrated approach supports timely, data-driven insights for urban management, operational response and situational awareness.

cs.IR↗

arXiv2024

Balancing Accuracy and Efficiency in Multi-Turn Intent Classification for LLM-Powered Dialog Systems in Production

Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder progress. This paper presents two novel approaches leveraging Large Language Models (LLMs) to enhance scalability and reduce latency in production dialogue systems. First, we introduce Symbol Tuning, which simplifies intent labels to reduce task complexity and improve performance in multi-turn dialogues. Second, we propose C-LARA (Consistency-aware, Linguistics Adaptive Retrieval Augmentation), a framework that employs LLMs for data augmentation and pseudo-labeling to generate synthetic multi-turn dialogues. These enriched datasets are used to fine-tune a small, efficient model suitable for deployment. Experiments conducted on multilingual dialogue datasets demonstrate significant improvements in classification accuracy and resource efficiency. Our methods enhance multi-turn intent classification accuracy by 5.09%, reduce annotation costs by 40%, and enable scalable deployment in low-resource multilingual industrial systems, highlighting their practicality and impact.

cs.CL↗

arXiv2024

Towards Objective and Unbiased Decision Assessments with LLM-Enhanced Hierarchical Attention Networks

How objective and unbiased are we while making decisions? This work investigates cognitive bias identification in high-stake decision making process by human experts, questioning its effectiveness in real-world settings, such as candidates assessments for university admission. We begin with a statistical analysis assessing correlations among different decision points among in the current process, which discovers discrepancies that imply cognitive bias and inconsistency in decisions. This motivates our exploration of bias-aware AI-augmented workflow that surpass human judgment. We propose BGM-HAN, an enhanced Hierarchical Attention Network with Byte-Pair Encoding, Gated Residual Connections and Multi-Head Attention. Using it as a backbone model, we further propose a Shortlist-Analyse-Recommend (SAR) agentic workflow, which simulate real-world decision-making. In our experiments, both the proposed model and the agentic workflow significantly improves on both human judgment and alternative models, validated with real-world data.

cs.CL↗

arXiv2024

LARA: Linguistic-Adaptive Retrieval-Augmentation for Multi-Turn Intent Classification

Multi-turn intent classification is notably challenging due to the complexity and evolving nature of conversational contexts. This paper introduces LARA, a Linguistic-Adaptive Retrieval-Augmentation framework to enhance accuracy in multi-turn classification tasks across six languages, accommodating a large number of intents in chatbot interactions. LARA combines a fine-tuned smaller model with a retrieval-augmented mechanism, integrated within the architecture of LLMs. The integration allows LARA to dynamically utilize past dialogues and relevant intents, thereby improving the understanding of the context. Furthermore, our adaptive retrieval techniques bolster the cross-lingual capabilities of LLMs without extensive retraining and fine-tuning. Comprehensive experiments demonstrate that LARA achieves state-of-the-art performance on multi-turn intent classification tasks, enhancing the average accuracy by 3.67\% from state-of-the-art single-turn intent classifiers.

cs.CL↗

arXiv2024

Spatial-Temporal Graph Representation Learning for Tactical Networks Future State Prediction

Resource allocation in tactical ad-hoc networks presents unique challenges due to their dynamic and multi-hop nature. Accurate prediction of future network connectivity is essential for effective resource allocation in such environments. In this paper, we introduce the Spatial-Temporal Graph Encoder-Decoder (STGED) framework for Tactical Communication Networks that leverages both spatial and temporal features of network states to learn latent tactical behaviors effectively. STGED hierarchically utilizes graph-based attention mechanism to spatially encode a series of communication network states, leverages a recurrent neural network to temporally encode the evolution of states, and a fully-connected feed-forward network to decode the connectivity in the future state. Through extensive experiments, we demonstrate that STGED consistently outperforms baseline models by large margins across different time-steps input, achieving an accuracy of up to 99.2\% for the future state prediction task of tactical communication networks.

cs.LG↗

arXiv2024

Enhancing Language Models for Financial Relation Extraction with Named Entities and Part-of-Speech

The Financial Relation Extraction (FinRE) task involves identifying the entities and their relation, given a piece of financial statement/text. To solve this FinRE problem, we propose a simple but effective strategy that improves the performance of pre-trained language models by augmenting them with Named Entity Recognition (NER) and Part-Of-Speech (POS), as well as different approaches to combine these information. Experiments on a financial relations dataset show promising results and highlights the benefits of incorporating NER and POS in existing models. Our dataset and codes are available at https://github.com/kwanhui/FinRelExtract.

cs.CL↗

arXiv2024

Label-Free Topic-Focused Summarization Using Query Augmentation

In today's data and information-rich world, summarization techniques are essential in harnessing vast text to extract key information and enhance decision-making and efficiency. In particular, topic-focused summarization is important due to its ability to tailor content to specific aspects of an extended text. However, this usually requires extensive labelled datasets and considerable computational power. This study introduces a novel method, Augmented-Query Summarization (AQS), for topic-focused summarization without the need for extensive labelled datasets, leveraging query augmentation and hierarchical clustering. This approach facilitates the transferability of machine learning models to the task of summarization, circumventing the need for topic-specific training. Through real-world tests, our method demonstrates the ability to generate relevant and accurate summaries, showing its potential as a cost-effective solution in data-rich environments. This innovation paves the way for broader application and accessibility in the field of topic-focused summarization technology, offering a scalable, efficient method for personalized content extraction.

cs.AI↗

arXiv2024

Towards Precise Observations of Neural Model Robustness in Classification

In deep learning applications, robustness measures the ability of neural models that handle slight changes in input data, which could lead to potential safety hazards, especially in safety-critical applications. Pre-deployment assessment of model robustness is essential, but existing methods often suffer from either high costs or imprecise results. To enhance safety in real-world scenarios, metrics that effectively capture the model's robustness are needed. To address this issue, we compare the rigour and usage conditions of various assessment methods based on different definitions. Then, we propose a straightforward and practical metric utilizing hypothesis testing for probabilistic robustness and have integrated it into the TorchAttacks library. Through a comparative analysis of diverse robustness assessment methods, our approach contributes to a deeper understanding of model robustness in safety-critical applications.

cs.SE↗

arXiv2024

FewUser: Few-Shot Social User Geolocation via Contrastive Learning

To address the challenges of scarcity in geotagged data for social user geolocation, we propose FewUser, a novel framework for Few-shot social User geolocation. We incorporate a contrastive learning strategy between users and locations to improve geolocation performance with no or limited training data. FewUser features a user representation module that harnesses a pre-trained language model (PLM) and a user encoder to process and fuse diverse social media inputs effectively. To bridge the gap between PLM's knowledge and geographical data, we introduce a geographical prompting module with hard, soft, and semi-soft prompts, to enhance the encoding of location information. Contrastive learning is implemented through a contrastive loss and a matching loss, complemented by a hard negative mining strategy to refine the learning process. We construct two datasets TwiU and FliU, containing richer metadata than existing benchmarks, to evaluate FewUser and the extensive experiments demonstrate that FewUser significantly outperforms state-of-the-art methods in both zero-shot and various few-shot settings, achieving absolute improvements of 26.95\% and \textbf{41.62\%} on TwiU and FliU, respectively, with only one training sample per class. We further conduct a comprehensive analysis to investigate the impact of user representation on geolocation performance and the effectiveness of FewUser's components, offering valuable insights for future research in this area.

cs.IR↗