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Lan Hoang Thi

Publications and source records attributed to Lan Hoang Thi.

2 recordsLinked to original sources

Beyond Adoption Intention How Trust in Augmented Analytics Relates to Perceived Decision Quality Among Non-Technical BI Users

Augmented analytics has transformed how Business Intelligence (BI) systems support decision-making, shifting non-technical managers from manual analysis toward dependence on automated insights. Current BI research often overlooks the cognitive mechanisms and the direct impact of AI-enabled analytics on decision quality. This study employs the theory of cognitive delegation to investigate the association between trust in augmented analytics and perceived decision quality among non-technical BI users. Data were collected from 250 business professionals across various organizational roles in Vietnam between January and March 2025 and analyzed using partial least squares structural equation modeling (PLS-SEM). Findings indicate that augmented analytics capabilities are positively associated with perceived ease of use, usefulness, and trust in BI systems. Trust and usefulness are jointly associated with BI adoption intention and perceived decision quality. Notably, trust is positively related to perceived decision quality, as observed within the studied sample of non-specialist users. By framing augmented analytics as cognitive delegation, this study expands BI adoption research to include perceived decision outcomes and contributes to the understanding of human-AI interaction in organizations.

cs.HC↗

Bridging Deep Learning and Integer Linear Programming: A Predictive-to-Prescriptive Framework for Supply Chain Analytics

Although demand forecasting is a critical component of supply chain planning, actual retail data can exhibit irreconcilable seasonality, irregular spikes, and noise, rendering precise projections nearly unattainable. This paper proposes a three-step analytical framework that combines forecasting and operational analytics. The first stage consists of exploratory data analysis, where delivery-tracked data from 180,519 transactions are partitioned, and long-term trends, seasonality, and delivery-related attributes are examined. Secondly, the forecasting performance of a statistical time series decomposition model N-BEATS MSTL and a recent deep learning architecture N-HiTS were compared. N-BEATS and N-HiTS were both statistically, and hence were N-BEATS's and N-HiTS's statistically selected. Most recent time series deep learning models, N-HiTS, N-BEATS. N-HiTS and N-BEATS N-HiTS and N-HiTS outperformed the statistical benchmark to a large extent. N-BEATS was selected to be the most optimized model, as the one with the lowest forecasting error, in the 3rd and final stage forecasting values of the next 4 weeks of 1918 units, and provided those as a model with a set of deterministically integer linear program outcomes that are aimed to minimize the total delivery time with a set of bound budget, capacity, and service constraints. The solution allocation provided a feasible and cost-optimal shipping plan. Overall, the study provides a compelling example of the practical impact of precise forecasting and simple, highly interpretable model optimization in logistics.

cs.LG↗