arXiv subjects

Leanne Tan

Publications and source records attributed to Leanne Tan.

5 recordsLinked to original sources

arXiv2026

Project Kaleidoscope: Contextual, Human-Aligned Evaluation for Real-World AI Applications

Evaluations (Evals) are a deployment bottleneck for real-world AI applications: public benchmarks rarely match a team's users, context, or policies, and human review is often tedious to scale. Motivated by our work with AI applications in the public sector, this project addresses recurring evaluation challenges encountered when applications must satisfy local policy and governance requirements. We present Kaleidoscope, an integrated workflow for contextual functional evaluation that links persona-based test generation, contextualized rubrics, and human review for reliability-gated automated scoring. Generated test cases are scored against application-specific rubrics; human annotations provide reviewable labels; and LLM judges automate scoring only when their agreement with those labels meets a configured threshold. Kaleidoscope is therefore a practical, inspectable, iterative workflow for product teams. We report early evidence from a three-week pilot across four organizational use cases and custom-rubric judge experiments on 108 annotated Q\&A pairs spanning four domains and 14 evaluation dimensions. The results highlight useful features for end-to-end reliable, automated scoring.

cs.AI↗

arXiv2025

LionGuard 2: Building Lightweight, Data-Efficient & Localised Multilingual Content Moderators

Modern moderation systems increasingly support multiple languages, but often fail to address localisation and low-resource variants - creating safety gaps in real-world deployments. Small models offer a potential alternative to large LLMs, yet still demand considerable data and compute. We present LionGuard 2, a lightweight, multilingual moderation classifier tailored to the Singapore context, supporting English, Chinese, Malay, and partial Tamil. Built on pre-trained OpenAI embeddings and a multi-head ordinal classifier, LionGuard 2 outperforms several commercial and open-source systems across 17 benchmarks, including both Singapore-specific and public English datasets. The system is actively deployed within the Singapore Government, demonstrating practical efficacy at scale. Our findings show that high-quality local data and robust multilingual embeddings can achieve strong moderation performance, without fine-tuning large models. We release our model weights and part of our training data to support future work on LLM safety.

cs.CL↗

arXiv2025

Toxicity-Aware Few-Shot Prompting for Low-Resource Singlish Translation

As online communication increasingly incorporates under-represented languages and colloquial dialects, standard translation systems often fail to preserve local slang, code-mixing, and culturally embedded markers of harmful speech. Translating toxic content between low-resource language pairs poses additional challenges due to scarce parallel data and safety filters that sanitize offensive expressions. In this work, we propose a reproducible, two-stage framework for toxicity-preserving translation, demonstrated on a code-mixed Singlish safety corpus. First, we perform human-verified few-shot prompt engineering: we iteratively curate and rank annotator-selected Singlish-target examples to capture nuanced slang, tone, and toxicity. Second, we optimize model-prompt pairs by benchmarking several large language models using semantic similarity via direct and back-translation. Quantitative human evaluation confirms the effectiveness and efficiency of our pipeline. Beyond improving translation quality, our framework contributes to the safety of multicultural LLMs by supporting culturally sensitive moderation and benchmarking in low-resource contexts. By positioning Singlish as a testbed for inclusive NLP, we underscore the importance of preserving sociolinguistic nuance in real-world applications such as content moderation and regional platform governance.

cs.CL↗

arXiv2025

Measuring What Matters: A Framework for Evaluating Safety Risks in Real-World LLM Applications

Most safety testing efforts for large language models (LLMs) today focus on evaluating foundation models. However, there is a growing need to evaluate safety at the application level, as components such as system prompts, retrieval pipelines, and guardrails introduce additional factors that significantly influence the overall safety of LLM applications. In this paper, we introduce a practical framework for evaluating application-level safety in LLM systems, validated through real-world deployment across multiple use cases within our organization. The framework consists of two parts: (1) principles for developing customized safety risk taxonomies, and (2) practices for evaluating safety risks in LLM applications. We illustrate how the proposed framework was applied in our internal pilot, providing a reference point for organizations seeking to scale their safety testing efforts. This work aims to bridge the gap between theoretical concepts in AI safety and the operational realities of safeguarding LLM applications in practice, offering actionable guidance for safe and scalable deployment.

cs.SE↗

arXiv2025

Lost in Localization: Building RabakBench with Human-in-the-Loop Validation to Measure Multilingual Safety Gaps

Large language models (LLMs) often fail to maintain safety in low-resource language varieties, such as code-mixed vernaculars and regional dialects. We introduce RabakBench, a multilingual safety benchmark and scalable pipeline localized to Singapore's unique linguistic landscape, covering Singlish, Chinese, Malay, and Tamil. We construct the benchmark through a three-stage pipeline: (1) Generate: augmenting real-world unsafe web content via LLM-driven red teaming; (2) Label: applying semi-automated multi-label annotation using majority-voted LLM labelers; and (3) Translate: performing high-fidelity, toxicity-preserving translation. The resulting dataset contains over 5,000 examples across six fine-grained safety categories. Despite using LLMs for scalability, our framework maintains rigorous human oversight, achieving 0.70-0.80 inter-annotator agreement. Evaluations of 13 state-of-the-art guardrails reveal significant performance degradation, underscoring the need for localized evaluation. RabakBench provides a reproducible framework for building safety benchmarks in underserved communities.

cs.CL↗