arXiv subjects

Libo Qin

Publications and source records attributed to Libo Qin.

At least 109 records · Page 6Linked to original sources

arXiv2022

Injecting Word Information with Multi-Level Word Adapter for Chinese Spoken Language Understanding

In this paper, we improve Chinese spoken language understanding (SLU) by injecting word information. Previous studies on Chinese SLU do not consider the word information, failing to detect word boundaries that are beneficial for intent detection and slot filling. To address this issue, we propose a multi-level word adapter to inject word information for Chinese SLU, which consists of (1) sentence-level word adapter, which directly fuses the sentence representations of the word information and character information to perform intent detection and (2) character-level word adapter, which is applied at each character for selectively controlling weights on word information as well as character information. Experimental results on two Chinese SLU datasets show that our model can capture useful word information and achieve state-of-the-art performance.

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arXiv2022

Text is no more Enough! A Benchmark for Profile-based Spoken Language Understanding

Current researches on spoken language understanding (SLU) heavily are limited to a simple setting: the plain text-based SLU that takes the user utterance as input and generates its corresponding semantic frames (e.g., intent and slots). Unfortunately, such a simple setting may fail to work in complex real-world scenarios when an utterance is semantically ambiguous, which cannot be achieved by the text-based SLU models. In this paper, we first introduce a new and important task, Profile-based Spoken Language Understanding (ProSLU), which requires the model that not only relies on the plain text but also the supporting profile information to predict the correct intents and slots. To this end, we further introduce a large-scale human-annotated Chinese dataset with over 5K utterances and their corresponding supporting profile information (Knowledge Graph (KG), User Profile (UP), Context Awareness (CA)). In addition, we evaluate several state-of-the-art baseline models and explore a multi-level knowledge adapter to effectively incorporate profile information. Experimental results reveal that all existing text-based SLU models fail to work when the utterances are semantically ambiguous and our proposed framework can effectively fuse the supporting information for sentence-level intent detection and token-level slot filling. Finally, we summarize key challenges and provide new points for future directions, which hopes to facilitate the research.

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arXiv2021

Multi-Domain Spoken Language Understanding Using Domain- and Task-Aware Parameterization

Spoken language understanding has been addressed as a supervised learning problem, where a set of training data is available for each domain. However, annotating data for each domain is both financially costly and non-scalable so we should fully utilize information across all domains. One existing approach solves the problem by conducting multi-domain learning, using shared parameters for joint training across domains. We propose to improve the parameterization of this method by using domain-specific and task-specific model parameters to improve knowledge learning and transfer. Experiments on 5 domains show that our model is more effective for multi-domain SLU and obtain the best results. In addition, we show its transferability by outperforming the prior best model by 12.4\% when adapting to a new domain with little data.

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arXiv2021

FewCLUE: A Chinese Few-shot Learning Evaluation Benchmark

Pretrained Language Models (PLMs) have achieved tremendous success in natural language understanding tasks. While different learning schemes -- fine-tuning, zero-shot, and few-shot learning -- have been widely explored and compared for languages such as English, there is comparatively little work in Chinese to fairly and comprehensively evaluate and compare these methods and thus hinders cumulative progress. In this paper, we introduce the Chinese Few-shot Learning Evaluation Benchmark (FewCLUE), the first comprehensive few-shot evaluation benchmark in Chinese. It includes nine tasks, ranging from single-sentence and sentence-pair classification tasks to machine reading comprehension tasks. We systematically evaluate five state-of-the-art (SOTA) few-shot learning methods (including PET, ADAPET, LM-BFF, P-tuning and EFL), and compare their performance with fine-tuning and zero-shot learning schemes on the newly constructed FewCLUE benchmark. Experimental results reveal that: 1) The effect of different few-shot learning methods is sensitive to the pre-trained model to which the methods are applied; 2) PET and P-tuning achieve the best overall performance with RoBERTa and ERNIE respectively. Our benchmark is used in the few-shot learning contest of NLPCC 2021. In addition, we provide a user-friendly toolkit, as well as an online leaderboard to help facilitate further progress on Chinese few-shot learning. We provide a baseline performance on different learning methods, a reference for future research.

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arXiv2021

N-LTP: An Open-source Neural Language Technology Platform for Chinese

We introduce \texttt{N-LTP}, an open-source neural language technology platform supporting six fundamental Chinese NLP tasks: {lexical analysis} (Chinese word segmentation, part-of-speech tagging, and named entity recognition), {syntactic parsing} (dependency parsing), and {semantic parsing} (semantic dependency parsing and semantic role labeling). Unlike the existing state-of-the-art toolkits, such as \texttt{Stanza}, that adopt an independent model for each task, \texttt{N-LTP} adopts the multi-task framework by using a shared pre-trained model, which has the advantage of capturing the shared knowledge across relevant Chinese tasks. In addition, a knowledge distillation method \cite{DBLP:journals/corr/abs-1907-04829} where the single-task model teaches the multi-task model is further introduced to encourage the multi-task model to surpass its single-task teacher. Finally, we provide a collection of easy-to-use APIs and a visualization tool to make users to use and view the processing results more easily and directly. To the best of our knowledge, this is the first toolkit to support six Chinese NLP fundamental tasks. Source code, documentation, and pre-trained models are available at \url{https://github.com/HIT-SCIR/ltp}.

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arXiv2021

Don't be Contradicted with Anything! CI-ToD: Towards Benchmarking Consistency for Task-oriented Dialogue System

Consistency Identification has obtained remarkable success on open-domain dialogue, which can be used for preventing inconsistent response generation. However, in contrast to the rapid development in open-domain dialogue, few efforts have been made to the task-oriented dialogue direction. In this paper, we argue that consistency problem is more urgent in task-oriented domain. To facilitate the research, we introduce CI-ToD, a novel dataset for Consistency Identification in Task-oriented Dialog system. In addition, we not only annotate the single label to enable the model to judge whether the system response is contradictory, but also provide more fine-grained labels (i.e., Dialogue History Inconsistency, User Query Inconsistency and Knowledge Base Inconsistency) to encourage model to know what inconsistent sources lead to it. Empirical results show that state-of-the-art methods only achieve 51.3%, which is far behind the human performance of 93.2%, indicating that there is ample room for improving consistency identification ability. Finally, we conduct exhaustive experiments and qualitative analysis to comprehend key challenges and provide guidance for future directions. All datasets and models are publicly available at \url{https://github.com/yizhen20133868/CI-ToD}.

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arXiv2021

GL-GIN: Fast and Accurate Non-Autoregressive Model for Joint Multiple Intent Detection and Slot Filling

Multi-intent SLU can handle multiple intents in an utterance, which has attracted increasing attention. However, the state-of-the-art joint models heavily rely on autoregressive approaches, resulting in two issues: slow inference speed and information leakage. In this paper, we explore a non-autoregressive model for joint multiple intent detection and slot filling, achieving more fast and accurate. Specifically, we propose a Global-Locally Graph Interaction Network (GL-GIN) where a local slot-aware graph interaction layer is proposed to model slot dependency for alleviating uncoordinated slots problem while a global intent-slot graph interaction layer is introduced to model the interaction between multiple intents and all slots in the utterance. Experimental results on two public datasets show that our framework achieves state-of-the-art performance while being 11.5 times faster.

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arXiv2021

Language Model as an Annotator: Exploring DialoGPT for Dialogue Summarization

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain toolkits that are dialog-agnostic or heavily relied on human annotations. In this paper, we show how DialoGPT, a pre-trained model for conversational response generation, can be developed as an unsupervised dialogue annotator, which takes advantage of dialogue background knowledge encoded in DialoGPT. We apply DialoGPT to label three types of features on two dialogue summarization datasets, SAMSum and AMI, and employ pre-trained and non pre-trained models as our summarizes. Experimental results show that our proposed method can obtain remarkable improvements on both datasets and achieves new state-of-the-art performance on the SAMSum dataset.

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arXiv2021

A Survey on Spoken Language Understanding: Recent Advances and New Frontiers

Spoken Language Understanding (SLU) aims to extract the semantics frame of user queries, which is a core component in a task-oriented dialog system. With the burst of deep neural networks and the evolution of pre-trained language models, the research of SLU has obtained significant breakthroughs. However, there remains a lack of a comprehensive survey summarizing existing approaches and recent trends, which motivated the work presented in this article. In this paper, we survey recent advances and new frontiers in SLU. Specifically, we give a thorough review of this research field, covering different aspects including (1) new taxonomy: we provide a new perspective for SLU filed, including single model vs. joint model, implicit joint modeling vs. explicit joint modeling in joint model, non pre-trained paradigm vs. pre-trained paradigm;(2) new frontiers: some emerging areas in complex SLU as well as the corresponding challenges; (3) abundant open-source resources: to help the community, we have collected, organized the related papers, baseline projects and leaderboard on a public website where SLU researchers could directly access to the recent progress. We hope that this survey can shed a light on future research in SLU field.

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arXiv2021

A Co-Interactive Transformer for Joint Slot Filling and Intent Detection

Intent detection and slot filling are two main tasks for building a spoken language understanding (SLU) system. The two tasks are closely related and the information of one task can be utilized in the other task. Previous studies either model the two tasks separately or only consider the single information flow from intent to slot. None of the prior approaches model the bidirectional connection between the two tasks simultaneously. In this paper, we propose a Co-Interactive Transformer to consider the cross-impact between the two tasks. Instead of adopting the self-attention mechanism in vanilla Transformer, we propose a co-interactive module to consider the cross-impact by building a bidirectional connection between the two related tasks. In addition, the proposed co-interactive module can be stacked to incrementally enhance each other with mutual features. The experimental results on two public datasets (SNIPS and ATIS) show that our model achieves the state-of-the-art performance with considerable improvements (+3.4% and +0.9% on overall acc). Extensive experiments empirically verify that our model successfully captures the mutual interaction knowledge.

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arXiv2020

Co-GAT: A Co-Interactive Graph Attention Network for Joint Dialog Act Recognition and Sentiment Classification

In a dialog system, dialog act recognition and sentiment classification are two correlative tasks to capture speakers intentions, where dialog act and sentiment can indicate the explicit and the implicit intentions separately. The dialog context information (contextual information) and the mutual interaction information are two key factors that contribute to the two related tasks. Unfortunately, none of the existing approaches consider the two important sources of information simultaneously. In this paper, we propose a Co-Interactive Graph Attention Network (Co-GAT) to jointly perform the two tasks. The core module is a proposed co-interactive graph interaction layer where a cross-utterances connection and a cross-tasks connection are constructed and iteratively updated with each other, achieving to consider the two types of information simultaneously. Experimental results on two public datasets show that our model successfully captures the two sources of information and achieve the state-of-the-art performance. In addition, we find that the contributions from the contextual and mutual interaction information do not fully overlap with contextualized word representations (BERT, Roberta, XLNet).

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arXiv2020

AGIF: An Adaptive Graph-Interactive Framework for Joint Multiple Intent Detection and Slot Filling

In real-world scenarios, users usually have multiple intents in the same utterance. Unfortunately, most spoken language understanding (SLU) models either mainly focused on the single intent scenario, or simply incorporated an overall intent context vector for all tokens, ignoring the fine-grained multiple intents information integration for token-level slot prediction. In this paper, we propose an Adaptive Graph-Interactive Framework (AGIF) for joint multiple intent detection and slot filling, where we introduce an intent-slot graph interaction layer to model the strong correlation between the slot and intents. Such an interaction layer is applied to each token adaptively, which has the advantage to automatically extract the relevant intents information, making a fine-grained intent information integration for the token-level slot prediction. Experimental results on three multi-intent datasets show that our framework obtains substantial improvement and achieves the state-of-the-art performance. In addition, our framework achieves new state-of-the-art performance on two single-intent datasets.

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arXiv2020

DCR-Net: A Deep Co-Interactive Relation Network for Joint Dialog Act Recognition and Sentiment Classification

In dialog system, dialog act recognition and sentiment classification are two correlative tasks to capture speakers intentions, where dialog act and sentiment can indicate the explicit and the implicit intentions separately. Most of the existing systems either treat them as separate tasks or just jointly model the two tasks by sharing parameters in an implicit way without explicitly modeling mutual interaction and relation. To address this problem, we propose a Deep Co-Interactive Relation Network (DCR-Net) to explicitly consider the cross-impact and model the interaction between the two tasks by introducing a co-interactive relation layer. In addition, the proposed relation layer can be stacked to gradually capture mutual knowledge with multiple steps of interaction. Especially, we thoroughly study different relation layers and their effects. Experimental results on two public datasets (Mastodon and Dailydialog) show that our model outperforms the state-of-the-art joint model by 4.3% and 3.4% in terms of F1 score on dialog act recognition task, 5.7% and 12.4% on sentiment classification respectively. Comprehensive analysis empirically verifies the effectiveness of explicitly modeling the relation between the two tasks and the multi-steps interaction mechanism. Finally, we employ the Bidirectional Encoder Representation from Transformer (BERT) in our framework, which can further boost our performance in both tasks.

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arXiv2020

Dialogue State Induction Using Neural Latent Variable Models

Dialogue state modules are a useful component in a task-oriented dialogue system. Traditional methods find dialogue states by manually labeling training corpora, upon which neural models are trained. However, the labeling process can be costly, slow, error-prone, and more importantly, cannot cover the vast range of domains in real-world dialogues for customer service. We propose the task of dialogue state induction, building two neural latent variable models that mine dialogue states automatically from unlabeled customer service dialogue records. Results show that the models can effectively find meaningful slots. In addition, equipped with induced dialogue states, a state-of-the-art dialogue system gives better performance compared with not using a dialogue state module.

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arXiv2020

CoSDA-ML: Multi-Lingual Code-Switching Data Augmentation for Zero-Shot Cross-Lingual NLP

Multi-lingual contextualized embeddings, such as multilingual-BERT (mBERT), have shown success in a variety of zero-shot cross-lingual tasks. However, these models are limited by having inconsistent contextualized representations of subwords across different languages. Existing work addresses this issue by bilingual projection and fine-tuning technique. We propose a data augmentation framework to generate multi-lingual code-switching data to fine-tune mBERT, which encourages model to align representations from source and multiple target languages once by mixing their context information. Compared with the existing work, our method does not rely on bilingual sentences for training, and requires only one training process for multiple target languages. Experimental results on five tasks with 19 languages show that our method leads to significantly improved performances for all the tasks compared with mBERT.

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arXiv2020

Dynamic Fusion Network for Multi-Domain End-to-end Task-Oriented Dialog

Recent studies have shown remarkable success in end-to-end task-oriented dialog system. However, most neural models rely on large training data, which are only available for a certain number of task domains, such as navigation and scheduling. This makes it difficult to scalable for a new domain with limited labeled data. However, there has been relatively little research on how to effectively use data from all domains to improve the performance of each domain and also unseen domains. To this end, we investigate methods that can make explicit use of domain knowledge and introduce a shared-private network to learn shared and specific knowledge. In addition, we propose a novel Dynamic Fusion Network (DF-Net) which automatically exploit the relevance between the target domain and each domain. Results show that our model outperforms existing methods on multi-domain dialogue, giving the state-of-the-art in the literature. Besides, with little training data, we show its transferability by outperforming prior best model by 13.9\% on average.

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arXiv2019

Entity-Consistent End-to-end Task-Oriented Dialogue System with KB Retriever

Querying the knowledge base (KB) has long been a challenge in the end-to-end task-oriented dialogue system. Previous sequence-to-sequence (Seq2Seq) dialogue generation work treats the KB query as an attention over the entire KB, without the guarantee that the generated entities are consistent with each other. In this paper, we propose a novel framework which queries the KB in two steps to improve the consistency of generated entities. In the first step, inspired by the observation that a response can usually be supported by a single KB row, we introduce a KB retrieval component which explicitly returns the most relevant KB row given a dialogue history. The retrieval result is further used to filter the irrelevant entities in a Seq2Seq response generation model to improve the consistency among the output entities. In the second step, we further perform the attention mechanism to address the most correlated KB column. Two methods are proposed to make the training feasible without labeled retrieval data, which include distant supervision and Gumbel-Softmax technique. Experiments on two publicly available task oriented dialog datasets show the effectiveness of our model by outperforming the baseline systems and producing entity-consistent responses.

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arXiv2019

A Stack-Propagation Framework with Token-Level Intent Detection for Spoken Language Understanding

Intent detection and slot filling are two main tasks for building a spoken language understanding (SLU) system. The two tasks are closely tied and the slots often highly depend on the intent. In this paper, we propose a novel framework for SLU to better incorporate the intent information, which further guides the slot filling. In our framework, we adopt a joint model with Stack-Propagation which can directly use the intent information as input for slot filling, thus to capture the intent semantic knowledge. In addition, to further alleviate the error propagation, we perform the token-level intent detection for the Stack-Propagation framework. Experiments on two publicly datasets show that our model achieves the state-of-the-art performance and outperforms other previous methods by a large margin. Finally, we use the Bidirectional Encoder Representation from Transformer (BERT) model in our framework, which further boost our performance in SLU task.

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