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Lillian Lee

Publications and source records attributed to Lillian Lee.

At least 55 records · Page 3Linked to original sources

How opinions are received by online communities: A case study on Amazon.com helpfulness votes

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32 people found the following review helpful." Opinion evaluation appears in many off-line settings as well, including market research and political campaigns. Reasoning about the evaluation of an opinion is fundamentally different from reasoning about the opinion itself: rather than asking, "What did Y think of X?", we are asking, "What did Z think of Y's opinion of X?" Here we develop a framework for analyzing and modeling opinion evaluation, using a large-scale collection of Amazon book reviews as a dataset. We find that the perceived helpfulness of a review depends not just on its content but also but also in subtle ways on how the expressed evaluation relates to other evaluations of the same product. As part of our approach, we develop novel methods that take advantage of the phenomenon of review "plagiarism" to control for the effects of text in opinion evaluation, and we provide a simple and natural mathematical model consistent with our findings. Our analysis also allows us to distinguish among the predictions of competing theories from sociology and social psychology, and to discover unexpected differences in the collective opinion-evaluation behavior of user populations from different countries.

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Without a 'doubt'? Unsupervised discovery of downward-entailing operators

An important part of textual inference is making deductions involving monotonicity, that is, determining whether a given assertion entails restrictions or relaxations of that assertion. For instance, the statement 'We know the epidemic spread quickly' does not entail 'We know the epidemic spread quickly via fleas', but 'We doubt the epidemic spread quickly' entails 'We doubt the epidemic spread quickly via fleas'. Here, we present the first algorithm for the challenging lexical-semantics problem of learning linguistic constructions that, like 'doubt', are downward entailing (DE). Our algorithm is unsupervised, resource-lean, and effective, accurately recovering many DE operators that are missing from the hand-constructed lists that textual-inference systems currently use.

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Respect My Authority! HITS Without Hyperlinks, Utilizing Cluster-Based Language Models

We present an approach to improving the precision of an initial document ranking wherein we utilize cluster information within a graph-based framework. The main idea is to perform re-ranking based on centrality within bipartite graphs of documents (on one side) and clusters (on the other side), on the premise that these are mutually reinforcing entities. Links between entities are created via consideration of language models induced from them. We find that our cluster-document graphs give rise to much better retrieval performance than previously proposed document-only graphs do. For example, authority-based re-ranking of documents via a HITS-style cluster-based approach outperforms a previously-proposed PageRank-inspired algorithm applied to solely-document graphs. Moreover, we also show that computing authority scores for clusters constitutes an effective method for identifying clusters containing a large percentage of relevant documents.

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IDF revisited: A simple new derivation within the Robertson-Spärck Jones probabilistic model

There have been a number of prior attempts to theoretically justify the effectiveness of the inverse document frequency (IDF). Those that take as their starting point Robertson and Sparck Jones's probabilistic model are based on strong or complex assumptions. We show that a more intuitively plausible assumption suffices. Moreover, the new assumption, while conceptually very simple, provides a solution to an estimation problem that had been deemed intractable by Robertson and Walker (1997).

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PageRank without hyperlinks: Structural re-ranking using links induced by language models

Inspired by the PageRank and HITS (hubs and authorities) algorithms for Web search, we propose a structural re-ranking approach to ad hoc information retrieval: we reorder the documents in an initially retrieved set by exploiting asymmetric relationships between them. Specifically, we consider generation links, which indicate that the language model induced from one document assigns high probability to the text of another; in doing so, we take care to prevent bias against long documents. We study a number of re-ranking criteria based on measures of centrality in the graphs formed by generation links, and show that integrating centrality into standard language-model-based retrieval is quite effective at improving precision at top ranks.

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Better than the real thing? Iterative pseudo-query processing using cluster-based language models

We present a novel approach to pseudo-feedback-based ad hoc retrieval that uses language models induced from both documents and clusters. First, we treat the pseudo-feedback documents produced in response to the original query as a set of pseudo-queries that themselves can serve as input to the retrieval process. Observing that the documents returned in response to the pseudo-queries can then act as pseudo-queries for subsequent rounds, we arrive at a formulation of pseudo-query-based retrieval as an iterative process. Experiments show that several concrete instantiations of this idea, when applied in conjunction with techniques designed to heighten precision, yield performance results rivaling those of a number of previously-proposed algorithms, including the standard language-modeling approach. The use of cluster-based language models is a key contributing factor to our algorithms' success.

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Seeing stars: Exploiting class relationships for sentiment categorization with respect to rating scales

We address the rating-inference problem, wherein rather than simply decide whether a review is "thumbs up" or "thumbs down", as in previous sentiment analysis work, one must determine an author's evaluation with respect to a multi-point scale (e.g., one to five "stars"). This task represents an interesting twist on standard multi-class text categorization because there are several different degrees of similarity between class labels; for example, "three stars" is intuitively closer to "four stars" than to "one star". We first evaluate human performance at the task. Then, we apply a meta-algorithm, based on a metric labeling formulation of the problem, that alters a given n-ary classifier's output in an explicit attempt to ensure that similar items receive similar labels. We show that the meta-algorithm can provide significant improvements over both multi-class and regression versions of SVMs when we employ a novel similarity measure appropriate to the problem.

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A Matter of Opinion: Sentiment Analysis and Business Intelligence (position paper)

A general-audience introduction to the area of "sentiment analysis", the computational treatment of subjective, opinion-oriented language (an example application is determining whether a review is "thumbs up" or "thumbs down"). Some challenges, applications to business-intelligence tasks, and potential future directions are described.

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A Sentimental Education: Sentiment Analysis Using Subjectivity Summarization Based on Minimum Cuts

Sentiment analysis seeks to identify the viewpoint(s) underlying a text span; an example application is classifying a movie review as "thumbs up" or "thumbs down". To determine this sentiment polarity, we propose a novel machine-learning method that applies text-categorization techniques to just the subjective portions of the document. Extracting these portions can be implemented using efficient techniques for finding minimum cuts in graphs; this greatly facilitates incorporation of cross-sentence contextual constraints.

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Catching the Drift: Probabilistic Content Models, with Applications to Generation and Summarization

We consider the problem of modeling the content structure of texts within a specific domain, in terms of the topics the texts address and the order in which these topics appear. We first present an effective knowledge-lean method for learning content models from un-annotated documents, utilizing a novel adaptation of algorithms for Hidden Markov Models. We then apply our method to two complementary tasks: information ordering and extractive summarization. Our experiments show that incorporating content models in these applications yields substantial improvement over previously-proposed methods.

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Corpus structure, language models, and ad hoc information retrieval

Most previous work on the recently developed language-modeling approach to information retrieval focuses on document-specific characteristics, and therefore does not take into account the structure of the surrounding corpus. We propose a novel algorithmic framework in which information provided by document-based language models is enhanced by the incorporation of information drawn from clusters of similar documents. Using this framework, we develop a suite of new algorithms. Even the simplest typically outperforms the standard language-modeling approach in precision and recall, and our new interpolation algorithm posts statistically significant improvements for both metrics over all three corpora tested.

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Learning to Paraphrase: An Unsupervised Approach Using Multiple-Sequence Alignment

We address the text-to-text generation problem of sentence-level paraphrasing -- a phenomenon distinct from and more difficult than word- or phrase-level paraphrasing. Our approach applies multiple-sequence alignment to sentences gathered from unannotated comparable corpora: it learns a set of paraphrasing patterns represented by word lattice pairs and automatically determines how to apply these patterns to rewrite new sentences. The results of our evaluation experiments show that the system derives accurate paraphrases, outperforming baseline systems.

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Thumbs up? Sentiment Classification using Machine Learning Techniques

We consider the problem of classifying documents not by topic, but by overall sentiment, e.g., determining whether a review is positive or negative. Using movie reviews as data, we find that standard machine learning techniques definitively outperform human-produced baselines. However, the three machine learning methods we employed (Naive Bayes, maximum entropy classification, and support vector machines) do not perform as well on sentiment classification as on traditional topic-based categorization. We conclude by examining factors that make the sentiment classification problem more challenging.

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Bootstrapping Lexical Choice via Multiple-Sequence Alignment

An important component of any generation system is the mapping dictionary, a lexicon of elementary semantic expressions and corresponding natural language realizations. Typically, labor-intensive knowledge-based methods are used to construct the dictionary. We instead propose to acquire it automatically via a novel multiple-pass algorithm employing multiple-sequence alignment, a technique commonly used in bioinformatics. Crucially, our method leverages latent information contained in multi-parallel corpora -- datasets that supply several verbalizations of the corresponding semantics rather than just one. We used our techniques to generate natural language versions of computer-generated mathematical proofs, with good results on both a per-component and overall-output basis. For example, in evaluations involving a dozen human judges, our system produced output whose readability and faithfulness to the semantic input rivaled that of a traditional generation system.

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Mostly-Unsupervised Statistical Segmentation of Japanese Kanji Sequences

Given the lack of word delimiters in written Japanese, word segmentation is generally considered a crucial first step in processing Japanese texts. Typical Japanese segmentation algorithms rely either on a lexicon and syntactic analysis or on pre-segmented data; but these are labor-intensive, and the lexico-syntactic techniques are vulnerable to the unknown word problem. In contrast, we introduce a novel, more robust statistical method utilizing unsegmented training data. Despite its simplicity, the algorithm yields performance on long kanji sequences comparable to and sometimes surpassing that of state-of-the-art morphological analyzers over a variety of error metrics. The algorithm also outperforms another mostly-unsupervised statistical algorithm previously proposed for Chinese. Additionally, we present a two-level annotation scheme for Japanese to incorporate multiple segmentation granularities, and introduce two novel evaluation metrics, both based on the notion of a compatible bracket, that can account for multiple granularities simultaneously.

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Fast Context-Free Grammar Parsing Requires Fast Boolean Matrix Multiplication

In 1975, Valiant showed that Boolean matrix multiplication can be used for parsing context-free grammars (CFGs), yielding the asympotically fastest (although not practical) CFG parsing algorithm known. We prove a dual result: any CFG parser with time complexity $O(g n^{3 - \epsilson})$, where $g$ is the size of the grammar and $n$ is the length of the input string, can be efficiently converted into an algorithm to multiply $m \times m$ Boolean matrices in time $O(m^{3 - ε/3})$. Given that practical, substantially sub-cubic Boolean matrix multiplication algorithms have been quite difficult to find, we thus explain why there has been little progress in developing practical, substantially sub-cubic general CFG parsers. In proving this result, we also develop a formalization of the notion of parsing.

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Iterative Residual Rescaling: An Analysis and Generalization of LSI

We consider the problem of creating document representations in which inter-document similarity measurements correspond to semantic similarity. We first present a novel subspace-based framework for formalizing this task. Using this framework, we derive a new analysis of Latent Semantic Indexing (LSI), showing a precise relationship between its performance and the uniformity of the underlying distribution of documents over topics. This analysis helps explain the improvements gained by Ando's (2000) Iterative Residual Rescaling (IRR) algorithm: IRR can compensate for distributional non-uniformity. A further benefit of our framework is that it provides a well-motivated, effective method for automatically determining the rescaling factor IRR depends on, leading to further improvements. A series of experiments over various settings and with several evaluation metrics validates our claims.

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