arXiv subjects

Lorenzo Corti

Publications and source records attributed to Lorenzo Corti.

5 recordsLinked to original sources

arXiv2024

Understanding Stakeholders' Perceptions and Needs Across the LLM Supply Chain

Explainability and transparency of AI systems are undeniably important, leading to several research studies and tools addressing them. Existing works fall short of accounting for the diverse stakeholders of the AI supply chain who may differ in their needs and consideration of the facets of explainability and transparency. In this paper, we argue for the need to revisit the inquiries of these vital constructs in the context of LLMs. To this end, we report on a qualitative study with 71 different stakeholders, where we explore the prevalent perceptions and needs around these concepts. This study not only confirms the importance of exploring the ``who'' in XAI and transparency for LLMs, but also reflects on best practices to do so while surfacing the often forgotten stakeholders and their information needs. Our insights suggest that researchers and practitioners should simultaneously clarify the ``who'' in considerations of explainability and transparency, the ``what'' in the information needs, and ``why'' they are needed to ensure responsible design and development across the LLM supply chain.

cs.HC↗

arXiv2023

ARTIST: ARTificial Intelligence for Simplified Text

Complex text is a major barrier for many citizens when accessing public information and knowledge. While often done manually, Text Simplification is a key Natural Language Processing task that aims for reducing the linguistic complexity of a text while preserving the original meaning. Recent advances in Generative Artificial Intelligence (AI) have enabled automatic text simplification both on the lexical and syntactical levels. However, as applications often focus on English, little is understood about the effectiveness of Generative AI techniques on low-resource languages such as Dutch. For this reason, we carry out empirical studies to understand the benefits and limitations of applying generative technologies for text simplification and provide the following outcomes: 1) the design and implementation for a configurable text simplification pipeline that orchestrates state-of-the-art generative text simplification models, domain and reader adaptation, and visualisation modules; 2) insights and lessons learned, showing the strengths of automatic text simplification while exposing the challenges in handling cultural and commonsense knowledge. These outcomes represent a first step in the exploration of Dutch text simplification and shed light on future endeavours both for research and practice.

cs.CL↗

arXiv2022

A.I. Robustness: a Human-Centered Perspective on Technological Challenges and Opportunities

Despite the impressive performance of Artificial Intelligence (AI) systems, their robustness remains elusive and constitutes a key issue that impedes large-scale adoption. Robustness has been studied in many domains of AI, yet with different interpretations across domains and contexts. In this work, we systematically survey the recent progress to provide a reconciled terminology of concepts around AI robustness. We introduce three taxonomies to organize and describe the literature both from a fundamental and applied point of view: 1) robustness by methods and approaches in different phases of the machine learning pipeline; 2) robustness for specific model architectures, tasks, and systems; and in addition, 3) robustness assessment methodologies and insights, particularly the trade-offs with other trustworthiness properties. Finally, we identify and discuss research gaps and opportunities and give an outlook on the field. We highlight the central role of humans in evaluating and enhancing AI robustness, considering the necessary knowledge humans can provide, and discuss the need for better understanding practices and developing supportive tools in the future.

cs.AI↗

arXiv2022

COCTEAU: an Empathy-Based Tool for Decision-Making

Traditional approaches to data-informed policymaking are often tailored to specific contexts and lack strong citizen involvement and collaboration, which are required to design sustainable policies. We argue the importance of empathy-based methods in the policymaking domain given the successes in diverse settings, such as healthcare and education. In this paper, we introduce COCTEAU (Co-Creating The European Union), a novel framework built on the combination of empathy and gamification to create a tool aimed at strengthening interactions between citizens and policy-makers. We describe our design process and our concrete implementation, which has already undergone preliminary assessments with different stakeholders. Moreover, we briefly report pilot results from the assessment. Finally, we describe the structure and goals of our demonstration regarding the newfound formats and organizational aspects of academic conferences.

cs.HC↗

arXiv2021

VaccinItaly: monitoring Italian conversations around vaccines on Twitter and Facebook

We present VaccinItaly, a project which monitors Italian online conversations around vaccines, on Twitter and Facebook. We describe the ongoing data collection, which follows the SARS-CoV-2 vaccination campaign roll-out in Italy and we provide public access to the data collected. We show results from a preliminary analysis of the spread of low- and high-credibility news shared alongside vaccine-related conversations on both social media platforms. We also investigate the content of most popular YouTube videos and encounter several cases of harmful and misleading content about vaccines. Finally, we geolocate Twitter users who discuss vaccines and correlate their activity with open data statistics on vaccine uptake. We make up-to-date results available to the public through an interactive online dashboard associated with the project. The goal of our project is to gain further understanding of the interplay between the public discourse on online social media and the dynamics of vaccine uptake in the real world.

cs.SI↗