arXiv subjects

Lucy Jiang

Publications and source records attributed to Lucy Jiang.

7 recordsLinked to original sources

arXiv2026

Unseen City Canvases: Exploring Blind and Low Vision People's Perspectives on Urban and Public Art Accessibility

Public art can hold cultural, social, political, and aesthetic significance, enriching urban environments and promoting well-being. However, a majority of urban art is inaccessible to blind and low vision (BLV) people. Most art access research has focused on private and curated settings (e.g., museums, galleries) and most urban access work has centered on outdoor navigation, leaving urban and public art accessibility largely understudied. We conducted semi-structured interviews with 16 BLV participants, using design probes featuring AI-generated descriptions and real-time AI interactions to investigate preferences for both discovering and engaging with urban art. We found that BLV people valued spontaneous art exploration, multisensory (e.g., tactile, auditory, olfactory) engagement, and detailed descriptions of culturally significant artwork. Participants also highlighted challenges distinct to urban art contexts: safety took precedence over art exploration, multisensory access measures could be disruptive to others in the public space, and inaccurate AI descriptions could lead to cultural erasure. Our contributions include empirical insights on BLV preferences for urban art discovery and engagement, seven design dimensions for public art access solutions, and implications for expanding HCI urban accessibility research beyond navigation.

cs.HC↗

arXiv2025

Creation, Critique, and Consumption: Exploring Generative AI Descriptions for Supporting Blind and Low Vision Professionals with Visual Tasks

Many blind and low vision (BLV) people are excluded from professional roles that may involve visual tasks due to access barriers and persisting stigmas. Advancing generative AI systems can support BLV people through providing contextual and personalized visual descriptions for creation, critique, and consumption. In this workshop paper, we provide design suggestions for how visual descriptions can be better contextualized for multiple professional tasks. We conclude by discussing how these designs can improve autonomy, inclusion, and skill development over time.

cs.HC↗

arXiv2025

"Ignorance is Not Bliss": Designing Personalized Moderation to Address Ableist Hate on Social Media

Disabled people on social media often experience ableist hate and microaggressions. Prior work has shown that platform moderation often fails to remove ableist hate leaving disabled users exposed to harmful content. This paper examines how personalized moderation can safeguard users from viewing ableist comments. During interviews and focus groups with 23 disabled social media users, we presented design probes to elicit perceptions on configuring their filters of ableist speech (e.g. intensity of ableism and types of ableism) and customizing the presentation of the ableist speech to mitigate the harm (e.g. AI rephrasing the comment and content warnings). We found that participants preferred configuring their filters through types of ableist speech and favored content warnings. We surface participants distrust in AI-based moderation, skepticism in AI's accuracy, and varied tolerances in viewing ableist hate. Finally we share design recommendations to support users' agency, mitigate harm from hate, and promote safety.

cs.HC↗

arXiv2024

Making Urban Art Accessible: Current Art Access Techniques, Design Considerations, and the Role of AI

Public artwork, from vibrant wall murals to captivating sculptures, can enhance the aesthetic of urban spaces, foster a sense of community and cultural identity, and help attract visitors. Despite its benefits, most public art is visual, making it often inaccessible to blind and low vision (BLV) people. In this workshop paper, we first draw on art literature to help define the space of public art, identify key differences with curated art shown in museums or galleries, and discuss implications for accessibility. We then enumerate how existing art accessibility techniques may (or may not) transfer to urban art spaces. We close by presenting future research directions and reflecting on the growing role of AI in making art accessible.

cs.HC↗

arXiv2024

"I Try to Represent Myself as I Am": Self-Presentation Preferences of People with Invisible Disabilities through Embodied Social VR Avatars

With the increasing adoption of social virtual reality (VR), it is critical to design inclusive avatars. While researchers have investigated how and why blind and d/Deaf people wish to disclose their disabilities in VR, little is known about the preferences of many others with invisible disabilities (e.g., ADHD, dyslexia, chronic conditions). We filled this gap by interviewing 15 participants, each with one to three invisible disabilities, who represented 22 different invisible disabilities in total. We found that invisibly disabled people approached avatar-based disclosure through contextualized considerations informed by their prior experiences. For example, some wished to use VR's embodied affordances, such as facial expressions and body language, to dynamically represent their energy level or willingness to engage with others, while others preferred not to disclose their disability identity in any context. We define a binary framework for embodied invisible disability expression (public and private) and discuss three disclosure patterns (Activists, Non-Disclosers, and Situational Disclosers) to inform the design of future inclusive VR experiences.

cs.HC↗

arXiv2024

ARtivism: AR-Enabled Accessible Public Art and Advocacy

Activism can take a multitude of forms, including protests, social media campaigns, and even public art. The uniqueness of public art lies in that both the act of creation and the artifacts created can serve as activism. Furthermore, public art is often site-specific and can be created with (e.g., commissioned murals) or without permission (e.g., graffiti art) of the site's owner. However, the majority of public art is inaccessible to blind and low vision people, excluding them from political and social action. In this position paper, we build on a prior crowdsourced mural description project and describe the design of one potential process artifact, ARtivism, for making public art more accessible via augmented reality. We then discuss tensions that may occur at the intersection of public art, activism, and technology.

cs.HC↗

arXiv2024

"It's Kind of Context Dependent": Understanding Blind and Low Vision People's Video Accessibility Preferences Across Viewing Scenarios

While audio description (AD) is the standard approach for making videos accessible to blind and low vision (BLV) people, existing AD guidelines do not consider BLV users' varied preferences across viewing scenarios. These scenarios range from how-to videos on YouTube, where users seek to learn new skills, to historical dramas on Netflix, where a user's goal is entertainment. Additionally, the increase in video watching on mobile devices provides an opportunity to integrate nonverbal output modalities (e.g., audio cues, tactile elements, and visual enhancements). Through a formative survey and 15 semi-structured interviews, we identified BLV people's video accessibility preferences across diverse scenarios. For example, participants valued action and equipment details for how-to videos, tactile graphics for learning scenarios, and 3D models for fantastical content. We define a six-dimensional video accessibility design space to guide future innovation and discuss how to move from "one-size-fits-all" paradigms to scenario-specific approaches.

cs.HC↗