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Luke Nicholls

Publications and source records attributed to Luke Nicholls.

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Psychological Influences of Conversational AI: Research and Design Directions for Reducing Harm and Promoting Well-Being

As conversational AI systems become increasingly integrated into daily life, their potential effects on user well-being require ongoing attention. While consumer-facing generalist models can provide benefits, including improved access to information, learning, productivity, self-reflection, and companionship, they also introduce risks, such as emotional entanglement, unhealthy dependence, and the amplification of psychological vulnerabilities. Drawing on prior research and empirical observations of AI chatbot behavior, we propose a set of aspirational directions for guiding the behavior of general-purpose AI systems in ways that may reduce potential psychological harms and support user well-being. We acknowledge the difficulty of systematically assessing the long-term impacts of AI chatbot use and frame these directions as hypotheses for studying how AI behavior may influence users across general interactions, role-playing scenarios, and contexts that could be characterized as providing psychological support. While some proposed directions are supported by existing research and expert insights, others identify open questions and areas requiring deeper study. We hope that this formulation and these hypotheses encourage further discussion, empirical investigation, and exploration of interactive design approaches aimed at better accommodating users' psychological needs and promoting their well-being.

cs.AI

"AI Psychosis" in Context: How Conversation History Shapes LLM Responses to Delusional Beliefs

Extended interaction with large language models (LLMs) has been linked to the reinforcement of delusional beliefs, attracting clinical and public concern. Yet most empirical work evaluates model safety in brief interactions, which may not reflect how harms develop through sustained dialogue. Five LLMs were tested across three levels of accumulated context, using the same escalating delusional conversation history to isolate its effect on model behaviour. Responses were coded on risk and safety dimensions, and each model was analysed qualitatively. Models separated into two distinct tiers: GPT-4o, Grok 4.1 Fast, and Gemini 3 Pro exhibited high-risk, low-safety profiles; Claude Opus 4.5 and GPT-5.2 Instant displayed the opposite pattern. As context accumulated, performance degraded in the unsafe group, while the same material activated stronger safety interventions among safer models. Qualitative analysis identified distinct mechanisms of failure, including validating the user's delusional premises, elaborating beyond them with new content, and attempting harm reduction from within the delusional frame. Safer models, however, often used the established relationship to support intervention, challenging delusional beliefs and directing the user to external support. These findings indicate that accumulated context functions as a stress test of safety architecture, revealing whether prior dialogue is treated as a worldview to inherit or evidence to evaluate. Short-context assessments may therefore mischaracterise model safety, underestimating danger in some systems while missing context-activated gains in others. The results suggest that delusion reinforcement is a tractable alignment failure, with safer models establishing a baseline that future systems should now be expected to meet.

cs.HC