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Lydia B Chilton

Publications and source records attributed to Lydia B Chilton.

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DoubleAgents: Human-Agent Alignment in a Socially Embedded Workflow

Aligning agentic AI with user intent is critical for delegating complex, socially embedded tasks, yet user preferences are often implicit, evolving, and difficult to specify upfront. We present DoubleAgents, a system for human-agent alignment in coordination tasks, grounded in distributed cognition. DoubleAgents integrates three components: (1) a coordination agent that maintains state and proposes plans and actions, (2) a dashboard visualization that makes the agent's reasoning legible for user evaluation, and (3) a policy module that transforms user edits into reusable alignment artifacts, including coordination policies, email templates, and stop hooks, which improve system behavior over time. We evaluate DoubleAgents through a two-day lab study (n=10), three real-world deployments, and a technical evaluation. Participants' comfort in offloading tasks and reliance on DoubleAgents both increased over time, correlating with the three distributed cognition components. Participants still required control at points of uncertainty - edge-case flagging and context-dependent actions. We contribute a distributed cognition approach to human-agent alignment in socially embedded tasks.

cs.HC

"I never would have thought to say this": Example-Based Exploration to Balance Scientists' Writing Preferences with Public Science Communication Strategies

Public-facing science communication is important in garnering interest, engagement, and trust in science. Social media platforms provide scientists with opportunities to reach broader audiences, yet many resist adopting social media writing strategies because the strategies conflict with traditional science writing norms and personal preferences. To address this gap, we first evaluate readers' preferences for strategies such as examples, walkthroughs, and personal language. While many readers enjoyed science narratives that used these strategies, their effectiveness was nuanced and context-dependent, varying by topic and individual preference. Building on these findings, we design a system that uses contrastive examples to help scientists adopt and integrate these social media science writing strategies. In a user study with scientists, we found that presenting contrastive examples helped writers critically evaluate different narrative options, balance competing goals, and gain confidence in adapting social media writing strategies to fit both their topic and audience.

cs.HC