arXiv subjects

Maarten Sap

Publications and source records attributed to Maarten Sap.

At least 109 records · Page 6Linked to original sources

arXiv2023

Modeling Empathic Similarity in Personal Narratives

The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on empathic resonance, i.e., the extent to which two people empathize with each others' experiences, as opposed to raw semantic or lexical similarity, as has predominantly been studied in NLP. Using insights from social psychology, we craft a framework that operationalizes empathic similarity in terms of three key features of stories: main events, emotional trajectories, and overall morals or takeaways. We create EmpathicStories, a dataset of 1,500 personal stories annotated with our empathic similarity features, and 2,000 pairs of stories annotated with empathic similarity scores. Using our dataset, we fine-tune a model to compute empathic similarity of story pairs, and show that this outperforms semantic similarity models on automated correlation and retrieval metrics. Through a user study with 150 participants, we also assess the effect our model has on retrieving stories that users empathize with, compared to naive semantic similarity-based retrieval, and find that participants empathized significantly more with stories retrieved by our model. Our work has strong implications for the use of empathy-aware models to foster human connection and empathy between people.

cs.CL↗

arXiv2023

FANToM: A Benchmark for Stress-testing Machine Theory of Mind in Interactions

Theory of mind (ToM) evaluations currently focus on testing models using passive narratives that inherently lack interactivity. We introduce FANToM, a new benchmark designed to stress-test ToM within information-asymmetric conversational contexts via question answering. Our benchmark draws upon important theoretical requisites from psychology and necessary empirical considerations when evaluating large language models (LLMs). In particular, we formulate multiple types of questions that demand the same underlying reasoning to identify illusory or false sense of ToM capabilities in LLMs. We show that FANToM is challenging for state-of-the-art LLMs, which perform significantly worse than humans even with chain-of-thought reasoning or fine-tuning.

cs.CL↗

arXiv2023

Beyond Denouncing Hate: Strategies for Countering Implied Biases and Stereotypes in Language

Counterspeech, i.e., responses to counteract potential harms of hateful speech, has become an increasingly popular solution to address online hate speech without censorship. However, properly countering hateful language requires countering and dispelling the underlying inaccurate stereotypes implied by such language. In this work, we draw from psychology and philosophy literature to craft six psychologically inspired strategies to challenge the underlying stereotypical implications of hateful language. We first examine the convincingness of each of these strategies through a user study, and then compare their usages in both human- and machine-generated counterspeech datasets. Our results show that human-written counterspeech uses countering strategies that are more specific to the implied stereotype (e.g., counter examples to the stereotype, external factors about the stereotype's origins), whereas machine-generated counterspeech uses less specific strategies (e.g., generally denouncing the hatefulness of speech). Furthermore, machine-generated counterspeech often employs strategies that humans deem less convincing compared to human-produced counterspeech. Our findings point to the importance of accounting for the underlying stereotypical implications of speech when generating counterspeech and for better machine reasoning about anti-stereotypical examples.

cs.CL↗

arXiv2023

SODA: Million-scale Dialogue Distillation with Social Commonsense Contextualization

Data scarcity has been a long standing issue in the field of open-domain social dialogue. To quench this thirst, we present SODA: the first publicly available, million-scale high-quality social dialogue dataset. By contextualizing social commonsense knowledge from a knowledge graph, we are able to distill an exceptionally broad spectrum of social interactions from a large language model. Human evaluation shows that conversations in SODA are more consistent, specific, and (surprisingly) natural than those in prior human-authored datasets. Using SODA, we train COSMO: a generalizable conversation model that is significantly more natural and consistent on unseen datasets than best-performing conversation models (e.g., GODEL, BlenderBot-1, Koala, Vicuna). Experiments reveal COSMO is sometimes even preferred to the original human-written gold responses. Additionally, our results shed light on the distinction between knowledge-enriched conversations and natural social chitchats. We plan to make our data, model, and code public.

cs.CL↗

arXiv2023

Don't Take This Out of Context! On the Need for Contextual Models and Evaluations for Stylistic Rewriting

Most existing stylistic text rewriting methods and evaluation metrics operate on a sentence level, but ignoring the broader context of the text can lead to preferring generic, ambiguous, and incoherent rewrites. In this paper, we investigate integrating the preceding textual context into both the $\textit{rewriting}$ and $\textit{evaluation}$ stages of stylistic text rewriting, and introduce a new composite contextual evaluation metric $\texttt{CtxSimFit}$ that combines similarity to the original sentence with contextual cohesiveness. We comparatively evaluate non-contextual and contextual rewrites in formality, toxicity, and sentiment transfer tasks. Our experiments show that humans significantly prefer contextual rewrites as more fitting and natural over non-contextual ones, yet existing sentence-level automatic metrics (e.g., ROUGE, SBERT) correlate poorly with human preferences ($ρ$=0--0.3). In contrast, human preferences are much better reflected by both our novel $\texttt{CtxSimFit}$ ($ρ$=0.7--0.9) as well as proposed context-infused versions of common metrics ($ρ$=0.4--0.7). Overall, our findings highlight the importance of integrating context into the generation and especially the evaluation stages of stylistic text rewriting.

cs.CL↗

arXiv2023

COBRA Frames: Contextual Reasoning about Effects and Harms of Offensive Statements

Warning: This paper contains content that may be offensive or upsetting. Understanding the harms and offensiveness of statements requires reasoning about the social and situational context in which statements are made. For example, the utterance "your English is very good" may implicitly signal an insult when uttered by a white man to a non-white colleague, but uttered by an ESL teacher to their student would be interpreted as a genuine compliment. Such contextual factors have been largely ignored by previous approaches to toxic language detection. We introduce COBRA frames, the first context-aware formalism for explaining the intents, reactions, and harms of offensive or biased statements grounded in their social and situational context. We create COBRACORPUS, a dataset of 33k potentially offensive statements paired with machine-generated contexts and free-text explanations of offensiveness, implied biases, speaker intents, and listener reactions. To study the contextual dynamics of offensiveness, we train models to generate COBRA explanations, with and without access to the context. We find that explanations by context-agnostic models are significantly worse than by context-aware ones, especially in situations where the context inverts the statement's offensiveness (29% accuracy drop). Our work highlights the importance and feasibility of contextualized NLP by modeling social factors.

cs.CL↗

arXiv2023

Queer In AI: A Case Study in Community-Led Participatory AI

We present Queer in AI as a case study for community-led participatory design in AI. We examine how participatory design and intersectional tenets started and shaped this community's programs over the years. We discuss different challenges that emerged in the process, look at ways this organization has fallen short of operationalizing participatory and intersectional principles, and then assess the organization's impact. Queer in AI provides important lessons and insights for practitioners and theorists of participatory methods broadly through its rejection of hierarchy in favor of decentralization, success at building aid and programs by and for the queer community, and effort to change actors and institutions outside of the queer community. Finally, we theorize how communities like Queer in AI contribute to the participatory design in AI more broadly by fostering cultures of participation in AI, welcoming and empowering marginalized participants, critiquing poor or exploitative participatory practices, and bringing participation to institutions outside of individual research projects. Queer in AI's work serves as a case study of grassroots activism and participatory methods within AI, demonstrating the potential of community-led participatory methods and intersectional praxis, while also providing challenges, case studies, and nuanced insights to researchers developing and using participatory methods.

cs.CY↗

arXiv2023

NLPositionality: Characterizing Design Biases of Datasets and Models

Design biases in NLP systems, such as performance differences for different populations, often stem from their creator's positionality, i.e., views and lived experiences shaped by identity and background. Despite the prevalence and risks of design biases, they are hard to quantify because researcher, system, and dataset positionality is often unobserved. We introduce NLPositionality, a framework for characterizing design biases and quantifying the positionality of NLP datasets and models. Our framework continuously collects annotations from a diverse pool of volunteer participants on LabintheWild, and statistically quantifies alignment with dataset labels and model predictions. We apply NLPositionality to existing datasets and models for two tasks -- social acceptability and hate speech detection. To date, we have collected 16,299 annotations in over a year for 600 instances from 1,096 annotators across 87 countries. We find that datasets and models align predominantly with Western, White, college-educated, and younger populations. Additionally, certain groups, such as non-binary people and non-native English speakers, are further marginalized by datasets and models as they rank least in alignment across all tasks. Finally, we draw from prior literature to discuss how researchers can examine their own positionality and that of their datasets and models, opening the door for more inclusive NLP systems.

cs.CL↗

arXiv2023

Detoxifying Text with MaRCo: Controllable Revision with Experts and Anti-Experts

Text detoxification has the potential to mitigate the harms of toxicity by rephrasing text to remove offensive meaning, but subtle toxicity remains challenging to tackle. We introduce MaRCo, a detoxification algorithm that combines controllable generation and text rewriting methods using a Product of Experts with autoencoder language models (LMs). MaRCo uses likelihoods under a non-toxic LM (expert) and a toxic LM (anti-expert) to find candidate words to mask and potentially replace. We evaluate our method on several subtle toxicity and microaggressions datasets, and show that it not only outperforms baselines on automatic metrics, but MaRCo's rewrites are preferred 2.1 $\times$ more in human evaluation. Its applicability to instances of subtle toxicity is especially promising, demonstrating a path forward for addressing increasingly elusive online hate.

cs.CL↗

arXiv2023

From Dogwhistles to Bullhorns: Unveiling Coded Rhetoric with Language Models

Dogwhistles are coded expressions that simultaneously convey one meaning to a broad audience and a second one, often hateful or provocative, to a narrow in-group; they are deployed to evade both political repercussions and algorithmic content moderation. For example, in the sentence 'we need to end the cosmopolitan experiment,' the word 'cosmopolitan' likely means 'worldly' to many, but secretly means 'Jewish' to a select few. We present the first large-scale computational investigation of dogwhistles. We develop a typology of dogwhistles, curate the largest-to-date glossary of over 300 dogwhistles with rich contextual information and examples, and analyze their usage in historical U.S. politicians' speeches. We then assess whether a large language model (GPT-3) can identify dogwhistles and their meanings, and find that GPT-3's performance varies widely across types of dogwhistles and targeted groups. Finally, we show that harmful content containing dogwhistles avoids toxicity detection, highlighting online risks of such coded language. This work sheds light on the theoretical and applied importance of dogwhistles in both NLP and computational social science, and provides resources for future research in modeling dogwhistles and mitigating their online harms.

cs.CL↗

arXiv2023

Clever Hans or Neural Theory of Mind? Stress Testing Social Reasoning in Large Language Models

The escalating debate on AI's capabilities warrants developing reliable metrics to assess machine "intelligence". Recently, many anecdotal examples were used to suggest that newer large language models (LLMs) like ChatGPT and GPT-4 exhibit Neural Theory-of-Mind (N-ToM); however, prior work reached conflicting conclusions regarding those abilities. We investigate the extent of LLMs' N-ToM through an extensive evaluation on 6 tasks and find that while LLMs exhibit certain N-ToM abilities, this behavior is far from being robust. We further examine the factors impacting performance on N-ToM tasks and discover that LLMs struggle with adversarial examples, indicating reliance on shallow heuristics rather than robust ToM abilities. We caution against drawing conclusions from anecdotal examples, limited benchmark testing, and using human-designed psychological tests to evaluate models.

cs.CL↗

arXiv2023

BiasX: "Thinking Slow" in Toxic Content Moderation with Explanations of Implied Social Biases

Toxicity annotators and content moderators often default to mental shortcuts when making decisions. This can lead to subtle toxicity being missed, and seemingly toxic but harmless content being over-detected. We introduce BiasX, a framework that enhances content moderation setups with free-text explanations of statements' implied social biases, and explore its effectiveness through a large-scale crowdsourced user study. We show that indeed, participants substantially benefit from explanations for correctly identifying subtly (non-)toxic content. The quality of explanations is critical: imperfect machine-generated explanations (+2.4% on hard toxic examples) help less compared to expert-written human explanations (+7.2%). Our results showcase the promise of using free-text explanations to encourage more thoughtful toxicity moderation.

cs.CL↗

arXiv2023

Neural Theory-of-Mind? On the Limits of Social Intelligence in Large LMs

Social intelligence and Theory of Mind (ToM), i.e., the ability to reason about the different mental states, intents, and reactions of all people involved, allow humans to effectively navigate and understand everyday social interactions. As NLP systems are used in increasingly complex social situations, their ability to grasp social dynamics becomes crucial. In this work, we examine the open question of social intelligence and Theory of Mind in modern NLP systems from an empirical and theory-based perspective. We show that one of today's largest language models (GPT-3; Brown et al., 2020) lacks this kind of social intelligence out-of-the box, using two tasks: SocialIQa (Sap et al., 2019), which measures models' ability to understand intents and reactions of participants of social interactions, and ToMi (Le et al., 2019), which measures whether models can infer mental states and realities of participants of situations. Our results show that models struggle substantially at these Theory of Mind tasks, with well-below-human accuracies of 55% and 60% on SocialIQa and ToMi, respectively. To conclude, we draw on theories from pragmatics to contextualize this shortcoming of large language models, by examining the limitations stemming from their data, neural architecture, and training paradigms. Challenging the prevalent narrative that only scale is needed, we posit that person-centric NLP approaches might be more effective towards neural Theory of Mind. In our updated version, we also analyze newer instruction tuned and RLFH models for neural ToM. We find that even ChatGPT and GPT-4 do not display emergent Theory of Mind; strikingly even GPT-4 performs only 60% accuracy on the ToMi questions related to mental states and realities.

cs.CL↗

arXiv2023

Towards Countering Essentialism through Social Bias Reasoning

Essentialist beliefs (i.e., believing that members of the same group are fundamentally alike) play a central role in social stereotypes and can lead to harm when left unchallenged. In our work, we conduct exploratory studies into the task of countering essentialist beliefs (e.g., ``liberals are stupid''). Drawing on prior work from psychology and NLP, we construct five types of counterstatements and conduct human studies on the effectiveness of these different strategies. Our studies also investigate the role in choosing a counterstatement of the level of explicitness with which an essentialist belief is conveyed. We find that statements that broaden the scope of a stereotype (e.g., to other groups, as in ``conservatives can also be stupid'') are the most popular countering strategy. We conclude with a discussion of challenges and open questions for future work in this area (e.g., improving factuality, studying community-specific variation) and we emphasize the importance of work at the intersection of NLP and psychology.

cs.CL↗

arXiv2022

When to Make Exceptions: Exploring Language Models as Accounts of Human Moral Judgment

AI systems are becoming increasingly intertwined with human life. In order to effectively collaborate with humans and ensure safety, AI systems need to be able to understand, interpret and predict human moral judgments and decisions. Human moral judgments are often guided by rules, but not always. A central challenge for AI safety is capturing the flexibility of the human moral mind -- the ability to determine when a rule should be broken, especially in novel or unusual situations. In this paper, we present a novel challenge set consisting of rule-breaking question answering (RBQA) of cases that involve potentially permissible rule-breaking -- inspired by recent moral psychology studies. Using a state-of-the-art large language model (LLM) as a basis, we propose a novel moral chain of thought (MORALCOT) prompting strategy that combines the strengths of LLMs with theories of moral reasoning developed in cognitive science to predict human moral judgments. MORALCOT outperforms seven existing LLMs by 6.2% F1, suggesting that modeling human reasoning might be necessary to capture the flexibility of the human moral mind. We also conduct a detailed error analysis to suggest directions for future work to improve AI safety using RBQA. Our data is open-sourced at https://huggingface.co/datasets/feradauto/MoralExceptQA and code at https://github.com/feradauto/MoralCoT

cs.CL↗

arXiv2022

ProsocialDialog: A Prosocial Backbone for Conversational Agents

Most existing dialogue systems fail to respond properly to potentially unsafe user utterances by either ignoring or passively agreeing with them. To address this issue, we introduce ProsocialDialog, the first large-scale multi-turn dialogue dataset to teach conversational agents to respond to problematic content following social norms. Covering diverse unethical, problematic, biased, and toxic situations, ProsocialDialog contains responses that encourage prosocial behavior, grounded in commonsense social rules (i.e., rules-of-thumb, RoTs). Created via a human-AI collaborative framework, ProsocialDialog consists of 58K dialogues, with 331K utterances, 160K unique RoTs, and 497K dialogue safety labels accompanied by free-form rationales. With this dataset, we introduce a dialogue safety detection module, Canary, capable of generating RoTs given conversational context, and a socially-informed dialogue agent, Prost. Empirical results show that Prost generates more socially acceptable dialogues compared to other state-of-the-art language and dialogue models in both in-domain and out-of-domain settings. Additionally, Canary effectively guides conversational agents and off-the-shelf language models to generate significantly more prosocial responses. Our work highlights the promise and importance of creating and steering conversational AI to be socially responsible.

cs.CL↗

arXiv2022

ToxiGen: A Large-Scale Machine-Generated Dataset for Adversarial and Implicit Hate Speech Detection

Toxic language detection systems often falsely flag text that contains minority group mentions as toxic, as those groups are often the targets of online hate. Such over-reliance on spurious correlations also causes systems to struggle with detecting implicitly toxic language. To help mitigate these issues, we create ToxiGen, a new large-scale and machine-generated dataset of 274k toxic and benign statements about 13 minority groups. We develop a demonstration-based prompting framework and an adversarial classifier-in-the-loop decoding method to generate subtly toxic and benign text with a massive pretrained language model. Controlling machine generation in this way allows ToxiGen to cover implicitly toxic text at a larger scale, and about more demographic groups, than previous resources of human-written text. We conduct a human evaluation on a challenging subset of ToxiGen and find that annotators struggle to distinguish machine-generated text from human-written language. We also find that 94.5% of toxic examples are labeled as hate speech by human annotators. Using three publicly-available datasets, we show that finetuning a toxicity classifier on our data improves its performance on human-written data substantially. We also demonstrate that ToxiGen can be used to fight machine-generated toxicity as finetuning improves the classifier significantly on our evaluation subset. Our code and data can be found at https://github.com/microsoft/ToxiGen.

cs.CL↗

arXiv2022

Can Machines Learn Morality? The Delphi Experiment

As AI systems become increasingly powerful and pervasive, there are growing concerns about machines' morality or a lack thereof. Yet, teaching morality to machines is a formidable task, as morality remains among the most intensely debated questions in humanity, let alone for AI. Existing AI systems deployed to millions of users, however, are already making decisions loaded with moral implications, which poses a seemingly impossible challenge: teaching machines moral sense, while humanity continues to grapple with it. To explore this challenge, we introduce Delphi, an experimental framework based on deep neural networks trained directly to reason about descriptive ethical judgments, e.g., "helping a friend" is generally good, while "helping a friend spread fake news" is not. Empirical results shed novel insights on the promises and limits of machine ethics; Delphi demonstrates strong generalization capabilities in the face of novel ethical situations, while off-the-shelf neural network models exhibit markedly poor judgment including unjust biases, confirming the need for explicitly teaching machines moral sense. Yet, Delphi is not perfect, exhibiting susceptibility to pervasive biases and inconsistencies. Despite that, we demonstrate positive use cases of imperfect Delphi, including using it as a component model within other imperfect AI systems. Importantly, we interpret the operationalization of Delphi in light of prominent ethical theories, which leads us to important future research questions.

cs.CL↗