arXiv subjects

Maarten de Rijke

Publications and source records attributed to Maarten de Rijke.

At least 109 records · Page 6Linked to original sources

arXiv2024

AGENT-CQ: Automatic Generation and Evaluation of Clarifying Questions for Conversational Search with LLMs

Generating diverse and effective clarifying questions is crucial for improving query understanding and retrieval performance in open-domain conversational search (CS) systems. We propose AGENT-CQ (Automatic GENeration, and evaluaTion of Clarifying Questions), an end-to-end LLM-based framework addressing the challenges of scalability and adaptability faced by existing methods that rely on manual curation or template-based approaches. AGENT-CQ consists of two stages: a generation stage employing LLM prompting strategies to generate clarifying questions, and an evaluation stage (CrowdLLM) that simulates human crowdsourcing judgments using multiple LLM instances to assess generated questions and answers based on comprehensive quality metrics. Extensive experiments on the ClariQ dataset demonstrate CrowdLLM's effectiveness in evaluating question and answer quality. Human evaluation and CrowdLLM show that the AGENT-CQ - generation stage, consistently outperforms baselines in various aspects of question and answer quality. In retrieval-based evaluation, LLM-generated questions significantly enhance retrieval effectiveness for both BM25 and cross-encoder models compared to human-generated questions.

cs.CL↗

arXiv2024

Table Question Answering for Low-resourced Indic Languages

TableQA is the task of answering questions over tables of structured information, returning individual cells or tables as output. TableQA research has focused primarily on high-resource languages, leaving medium- and low-resource languages with little progress due to scarcity of annotated data and neural models. We address this gap by introducing a fully automatic large-scale tableQA data generation process for low-resource languages with limited budget. We incorporate our data generation method on two Indic languages, Bengali and Hindi, which have no tableQA datasets or models. TableQA models trained on our large-scale datasets outperform state-of-the-art LLMs. We further study the trained models on different aspects, including mathematical reasoning capabilities and zero-shot cross-lingual transfer. Our work is the first on low-resource tableQA focusing on scalable data generation and evaluation procedures. Our proposed data generation method can be applied to any low-resource language with a web presence. We release datasets, models, and code (https://github.com/kolk/Low-Resource-TableQA-Indic-languages).

cs.CL↗

arXiv2024

Cognitive Biases in Large Language Models for News Recommendation

Despite large language models (LLMs) increasingly becoming important components of news recommender systems, employing LLMs in such systems introduces new risks, such as the influence of cognitive biases in LLMs. Cognitive biases refer to systematic patterns of deviation from norms or rationality in the judgment process, which can result in inaccurate outputs from LLMs, thus threatening the reliability of news recommender systems. Specifically, LLM-based news recommender systems affected by cognitive biases could lead to the propagation of misinformation, reinforcement of stereotypes, and the formation of echo chambers. In this paper, we explore the potential impact of multiple cognitive biases on LLM-based news recommender systems, including anchoring bias, framing bias, status quo bias and group attribution bias. Furthermore, to facilitate future research at improving the reliability of LLM-based news recommender systems, we discuss strategies to mitigate these biases through data augmentation, prompt engineering and learning algorithms aspects.

cs.IR↗

arXiv2024

The SIFo Benchmark: Investigating the Sequential Instruction Following Ability of Large Language Models

Following multiple instructions is a crucial ability for large language models (LLMs). Evaluating this ability comes with significant challenges: (i) limited coherence between multiple instructions, (ii) positional bias where the order of instructions affects model performance, and (iii) a lack of objectively verifiable tasks. To address these issues, we introduce a benchmark designed to evaluate models' abilities to follow multiple instructions through sequential instruction following (SIFo) tasks. In SIFo, the successful completion of multiple instructions is verifiable by examining only the final instruction. Our benchmark evaluates instruction following using four tasks (text modification, question answering, mathematics, and security rules), each assessing different aspects of sequential instruction following. Our evaluation of popular LLMs, both closed-source and open-source, shows that more recent and larger models significantly outperform their older and smaller counterparts on the SIFo tasks, validating the benchmark's effectiveness. All models struggle with following sequences of instructions, hinting at an important lack of robustness of today's language models.

cs.CL↗

arXiv2024

KnowTuning: Knowledge-aware Fine-tuning for Large Language Models

Despite their success at many natural language processing (NLP) tasks, large language models still struggle to effectively leverage knowledge for knowledge-intensive tasks, manifesting limitations such as generating incomplete, non-factual, or illogical answers. These limitations stem from inadequate knowledge awareness of LLMs during vanilla fine-tuning. To address these problems, we propose a knowledge-aware fine-tuning (KnowTuning) method to improve fine-grained and coarse-grained knowledge awareness of LLMs. We devise a fine-grained knowledge augmentation stage to train LLMs to identify difficult fine-grained knowledge in answers. We also propose a coarse-grained knowledge comparison stage to train LLMs to distinguish between reliable and unreliable knowledge, in three aspects: completeness, factuality, and logicality. Extensive experiments on both generic and medical question answering (QA) datasets confirm the effectiveness of KnowTuning, through automatic and human evaluations, across various sizes of LLMs. We further verify that KnowTuning generates more facts with less factual error rate under fine-grained facts evaluation.

cs.CL↗

arXiv2024

Generative Retrieval Meets Multi-Graded Relevance

Generative retrieval represents a novel approach to information retrieval. It uses an encoder-decoder architecture to directly produce relevant document identifiers (docids) for queries. While this method offers benefits, current approaches are limited to scenarios with binary relevance data, overlooking the potential for documents to have multi-graded relevance. Extending generative retrieval to accommodate multi-graded relevance poses challenges, including the need to reconcile likelihood probabilities for docid pairs and the possibility of multiple relevant documents sharing the same identifier. To address these challenges, we introduce a framework called GRaded Generative Retrieval (GR$^2$). GR$^2$ focuses on two key components: ensuring relevant and distinct identifiers, and implementing multi-graded constrained contrastive training. First, we create identifiers that are both semantically relevant and sufficiently distinct to represent individual documents effectively. This is achieved by jointly optimizing the relevance and distinctness of docids through a combination of docid generation and autoencoder models. Second, we incorporate information about the relationship between relevance grades to guide the training process. We use a constrained contrastive training strategy to bring the representations of queries and the identifiers of their relevant documents closer together, based on their respective relevance grades. Extensive experiments on datasets with both multi-graded and binary relevance demonstrate the effectiveness of GR$^2$.

cs.IR↗

arXiv2024

AQA: Adaptive Question Answering in a Society of LLMs via Contextual Multi-Armed Bandit

In question answering (QA), different questions can be effectively addressed with different answering strategies. Some require a simple lookup, while others need complex, multi-step reasoning to be answered adequately. This observation motivates the development of a dynamic method that adaptively selects the most suitable QA strategy for each question, enabling more efficient and effective systems capable of addressing a broader range of question types. To this aim, we build on recent advances in the orchestration of multiple large language models (LLMs) and formulate adaptive QA as a dynamic orchestration challenge. We define this as a contextual multi-armed bandit problem, where the context is defined by the characteristics of the incoming question and the action space consists of potential communication graph configurations among the LLM agents. We then train a linear upper confidence bound model to learn an optimal mapping between different question types and their corresponding optimal multi-LLM communication graph representation. Our experiments show that the proposed solution is viable for adaptive orchestration of a QA system with multiple modules, as it combines the superior performance of more complex strategies while avoiding their costs when simpler strategies suffice.

cs.CL↗

arXiv2024

Proximal Ranking Policy Optimization for Practical Safety in Counterfactual Learning to Rank

Counterfactual learning to rank (CLTR) can be risky and, in various circumstances, can produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR methods, cannot handle trust bias, and relies on specific assumptions about user behavior. We propose a novel approach, proximal ranking policy optimization (PRPO), that provides safety in deployment without assumptions about user behavior. PRPO removes incentives for learning ranking behavior that is too dissimilar to a safe ranking model. Thereby, PRPO imposes a limit on how much learned models can degrade performance metrics, without relying on any specific user assumptions. Our experiments show that PRPO provides higher performance than the existing safe inverse propensity scoring approach. PRPO always maintains safety, even in maximally adversarial situations. By avoiding assumptions, PRPO is the first method with unconditional safety in deployment that translates to robust safety for real-world applications.

cs.LG↗

arXiv2024

Real World Conversational Entity Linking Requires More Than Zeroshots

Entity linking (EL) in conversations faces notable challenges in practical applications, primarily due to the scarcity of entity-annotated conversational datasets and sparse knowledge bases (KB) containing domain-specific, long-tail entities. We designed targeted evaluation scenarios to measure the efficacy of EL models under resource constraints. Our evaluation employs two KBs: Fandom, exemplifying real-world EL complexities, and the widely used Wikipedia. First, we assess EL models' ability to generalize to a new unfamiliar KB using Fandom and a novel zero-shot conversational entity linking dataset that we curated based on Reddit discussions on Fandom entities. We then evaluate the adaptability of EL models to conversational settings without prior training. Our results indicate that current zero-shot EL models falter when introduced to new, domain-specific KBs without prior training, significantly dropping in performance. Our findings reveal that previous evaluation approaches fall short of capturing real-world complexities for zero-shot EL, highlighting the necessity for new approaches to design and assess conversational EL models to adapt to limited resources. The evaluation setup and the dataset proposed in this research are made publicly available.

cs.CL↗

arXiv2024

Towards Empathetic Conversational Recommender Systems

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches, trained on benchmark datasets, assume that the standard items and responses in these benchmarks are optimal. However, they overlook that users may express negative emotions with the standard items and may not feel emotionally engaged by the standard responses. This issue leads to a tendency to replicate the logic of recommenders in the dataset instead of aligning with user needs. To remedy this misalignment, we introduce empathy within a CRS. With empathy we refer to a system's ability to capture and express emotions. We propose an empathetic conversational recommender (ECR) framework. ECR contains two main modules: emotion-aware item recommendation and emotion-aligned response generation. Specifically, we employ user emotions to refine user preference modeling for accurate recommendations. To generate human-like emotional responses, ECR applies retrieval-augmented prompts to fine-tune a pre-trained language model aligning with emotions and mitigating hallucination. To address the challenge of insufficient supervision labels, we enlarge our empathetic data using emotion labels annotated by large language models and emotional reviews collected from external resources. We propose novel evaluation metrics to capture user satisfaction in real-world CRS scenarios. Our experiments on the ReDial dataset validate the efficacy of our framework in enhancing recommendation accuracy and improving user satisfaction.

cs.IR↗

arXiv2024

QFMTS: Generating Query-Focused Summaries over Multi-Table Inputs

Table summarization is a crucial task aimed at condensing information from tabular data into concise and comprehensible textual summaries. However, existing approaches often fall short of adequately meeting users' information and quality requirements and tend to overlook the complexities of real-world queries. In this paper, we propose a novel method to address these limitations by introducing query-focused multi-table summarization. Our approach, which comprises a table serialization module, a summarization controller, and a large language model (LLM), utilizes textual queries and multiple tables to generate query-dependent table summaries tailored to users' information needs. To facilitate research in this area, we present a comprehensive dataset specifically tailored for this task, consisting of 4909 query-summary pairs, each associated with multiple tables. Through extensive experiments using our curated dataset, we demonstrate the effectiveness of our proposed method compared to baseline approaches. Our findings offer insights into the challenges of complex table reasoning for precise summarization, contributing to the advancement of research in query-focused multi-table summarization.

cs.CL↗

arXiv2024

CAUSE: Counterfactual Assessment of User Satisfaction Estimation in Task-Oriented Dialogue Systems

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user satisfaction estimation in TOD systems are highly skewed towards dialogues for which the user is satisfied. The effect of having a more balanced set of satisfaction labels on performance is unknown. However, balancing the data with more dissatisfactory dialogue samples requires further data collection and human annotation, which is costly and time-consuming. In this work, we leverage large language models (LLMs) and unlock their ability to generate satisfaction-aware counterfactual dialogues to augment the set of original dialogues of a test collection. We gather human annotations to ensure the reliability of the generated samples. We evaluate two open-source LLMs as user satisfaction estimators on our augmented collection against state-of-the-art fine-tuned models. Our experiments show that when used as few-shot user satisfaction estimators, open-source LLMs show higher robustness to the increase in the number of dissatisfaction labels in the test collection than the fine-tuned state-of-the-art models. Our results shed light on the need for data augmentation approaches for user satisfaction estimation in TOD systems. We release our aligned counterfactual dialogues, which are curated by human annotation, to facilitate further research on this topic.

cs.CL↗

arXiv2024

Robust Neural Information Retrieval: An Adversarial and Out-of-distribution Perspective

Recent advances in neural information retrieval (IR) models have significantly enhanced their effectiveness over various IR tasks. The robustness of these models, essential for ensuring their reliability in practice, has also garnered significant attention. With a wide array of research on robust IR being proposed, we believe it is the opportune moment to consolidate the current status, glean insights from existing methodologies, and lay the groundwork for future development. We view the robustness of IR to be a multifaceted concept, emphasizing its necessity against adversarial attacks, out-of-distribution (OOD) scenarios and performance variance. With a focus on adversarial and OOD robustness, we dissect robustness solutions for dense retrieval models (DRMs) and neural ranking models (NRMs), respectively, recognizing them as pivotal components of the neural IR pipeline. We provide an in-depth discussion of existing methods, datasets, and evaluation metrics, shedding light on challenges and future directions in the era of large language models. To the best of our knowledge, this is the first comprehensive survey on the robustness of neural IR models, and we will also be giving our first tutorial presentation at SIGIR 2024 \url{https://sigir2024-robust-information-retrieval.github.io}. Along with the organization of existing work, we introduce a Benchmark for robust IR (BestIR), a heterogeneous evaluation benchmark for robust neural information retrieval, which is publicly available at \url{https://github.com/Davion-Liu/BestIR}. We hope that this study provides useful clues for future research on the robustness of IR models and helps to develop trustworthy search engines \url{https://github.com/Davion-Liu/Awesome-Robustness-in-Information-Retrieval}.

cs.IR↗

arXiv2024

Optimal Baseline Corrections for Off-Policy Contextual Bandits

The off-policy learning paradigm allows for recommender systems and general ranking applications to be framed as decision-making problems, where we aim to learn decision policies that optimize an unbiased offline estimate of an online reward metric. With unbiasedness comes potentially high variance, and prevalent methods exist to reduce estimation variance. These methods typically make use of control variates, either additive (i.e., baseline corrections or doubly robust methods) or multiplicative (i.e., self-normalisation). Our work unifies these approaches by proposing a single framework built on their equivalence in learning scenarios. The foundation of our framework is the derivation of an equivalent baseline correction for all of the existing control variates. Consequently, our framework enables us to characterize the variance-optimal unbiased estimator and provide a closed-form solution for it. This optimal estimator brings significantly improved performance in both evaluation and learning, and minimizes data requirements. Empirical observations corroborate our theoretical findings.

cs.LG↗

arXiv2024

Practical and Robust Safety Guarantees for Advanced Counterfactual Learning to Rank

Counterfactual learning to rank (CLTR) can be risky and, in various circumstances, can produce sub-optimal models that hurt performance when deployed. Safe CLTR was introduced to mitigate these risks when using inverse propensity scoring to correct for position bias. However, the existing safety measure for CLTR is not applicable to state-of-the-art CLTR methods, cannot handle trust bias, and relies on specific assumptions about user behavior. Our contributions are two-fold. First, we generalize the existing safe CLTR approach to make it applicable to state-of-the-art doubly robust CLTR and trust bias. Second, we propose a novel approach, proximal ranking policy optimization (PRPO), that provides safety in deployment without assumptions about user behavior. PRPO removes incentives for learning ranking behavior that is too dissimilar to a safe ranking model. Thereby, PRPO imposes a limit on how much learned models can degrade performance metrics, without relying on any specific user assumptions. Our experiments show that both our novel safe doubly robust method and PRPO provide higher performance than the existing safe inverse propensity scoring approach. However, in unexpected circumstances, the safe doubly robust approach can become unsafe and bring detrimental performance. In contrast, PRPO always maintains safety, even in maximally adversarial situations. By avoiding assumptions, PRPO is the first method with unconditional safety in deployment that translates to robust safety for real-world applications.

cs.LG↗

arXiv2024

Large Language Models for Next Point-of-Interest Recommendation

The next Point of Interest (POI) recommendation task is to predict users' immediate next POI visit given their historical data. Location-Based Social Network (LBSN) data, which is often used for the next POI recommendation task, comes with challenges. One frequently disregarded challenge is how to effectively use the abundant contextual information present in LBSN data. Previous methods are limited by their numerical nature and fail to address this challenge. In this paper, we propose a framework that uses pretrained Large Language Models (LLMs) to tackle this challenge. Our framework allows us to preserve heterogeneous LBSN data in its original format, hence avoiding the loss of contextual information. Furthermore, our framework is capable of comprehending the inherent meaning of contextual information due to the inclusion of commonsense knowledge. In experiments, we test our framework on three real-world LBSN datasets. Our results show that the proposed framework outperforms the state-of-the-art models in all three datasets. Our analysis demonstrates the effectiveness of the proposed framework in using contextual information as well as alleviating the commonly encountered cold-start and short trajectory problems.

cs.IR↗

arXiv2024

Demonstrating and Reducing Shortcuts in Vision-Language Representation Learning

Vision-language models (VLMs) mainly rely on contrastive training to learn general-purpose representations of images and captions. We focus on the situation when one image is associated with several captions, each caption containing both information shared among all captions and unique information per caption about the scene depicted in the image. In such cases, it is unclear whether contrastive losses are sufficient for learning task-optimal representations that contain all the information provided by the captions or whether the contrastive learning setup encourages the learning of a simple shortcut that minimizes contrastive loss. We introduce synthetic shortcuts for vision-language: a training and evaluation framework where we inject synthetic shortcuts into image-text data. We show that contrastive VLMs trained from scratch or fine-tuned with data containing these synthetic shortcuts mainly learn features that represent the shortcut. Hence, contrastive losses are not sufficient to learn task-optimal representations, i.e., representations that contain all task-relevant information shared between the image and associated captions. We examine two methods to reduce shortcut learning in our training and evaluation framework: (i) latent target decoding and (ii) implicit feature modification. We show empirically that both methods improve performance on the evaluation task, but only partly reduce shortcut learning when training and evaluating with our shortcut learning framework. Hence, we show the difficulty and challenge of our shortcut learning framework for contrastive vision-language representation learning.

cs.CV↗

arXiv2024

Bootstrapped Pre-training with Dynamic Identifier Prediction for Generative Retrieval

Generative retrieval uses differentiable search indexes to directly generate relevant document identifiers in response to a query. Recent studies have highlighted the potential of a strong generative retrieval model, trained with carefully crafted pre-training tasks, to enhance downstream retrieval tasks via fine-tuning. However, the full power of pre-training for generative retrieval remains underexploited due to its reliance on pre-defined static document identifiers, which may not align with evolving model parameters. In this work, we introduce BootRet, a bootstrapped pre-training method for generative retrieval that dynamically adjusts document identifiers during pre-training to accommodate the continuing memorization of the corpus. BootRet involves three key training phases: (i) initial identifier generation, (ii) pre-training via corpus indexing and relevance prediction tasks, and (iii) bootstrapping for identifier updates. To facilitate the pre-training phase, we further introduce noisy documents and pseudo-queries, generated by large language models, to resemble semantic connections in both indexing and retrieval tasks. Experimental results demonstrate that BootRet significantly outperforms existing pre-training generative retrieval baselines and performs well even in zero-shot settings.

cs.IR↗