arXiv subjects

Malihe Alikhani

Publications and source records attributed to Malihe Alikhani.

At least 19 recordsLinked to original sources

arXiv2026

From Task Success to Productive Success: Evaluating Human-AI Collaboration by Quality and Cost

AI productivity is often measured by task completion time, economic value, or improvements in outcome quality. However, these measures usually treat collaboration as a black box where they capture what output was produced, but not the interaction cost required to produce it. Motivated by economics literature, we introduce a productivity-oriented framework for evaluating human-AI collaboration as outcome quality relative to interaction cost. Across two datasets spanning four tasks, we show that: (1) sessions with identical quality ratings can differ by up to 70 times in interaction cost; (2) quality-cost relationships vary by task, with some tasks rewarding extended interaction and others favoring fast convergence; (3) subjective user ratings are not reliable substitutes for productivity; and (4) productive sessions are characterized by agents probing earlier and users spending less effort repairing the interaction. By distinguishing productive success from costly success, our framework makes interactional cost visible and shows how dialogue analysis can inform the evaluation and design of AI systems.

cs.CL↗

arXiv2026

How Pragmatics Shape Articulation: A Computational Case Study in STEM ASL Discourse

Most state-of-the-art sign language models are trained on interpreter or isolated vocabulary data, which overlooks the variability that characterizes natural dialogue. However, human communication dynamically adapts to contexts and interlocutors through spatiotemporal changes and articulation style. This specifically manifests itself in educational settings, where novel vocabularies are used by teachers, and students. To address this gap, we collect a motion capture dataset of American Sign Language (ASL) STEM (Science, Technology, Engineering, and Mathematics) dialogue that enables quantitative comparison between dyadic interactive signing, solo signed lecture, and interpreted articles. Using continuous kinematic features, we disentangle dialogue-specific entrainment from individual effort reduction and show spatiotemporal changes across repeated mentions of STEM terms. On average, dialogue signs are 24.6%-44.6% shorter in duration than the isolated signs, and show significant reductions absent in monologue contexts. Finally, we evaluate sign embedding models on their ability to recognize STEM signs and approximate how entrained the participants become over time. Our study bridges linguistic analysis and computational modeling to understand how pragmatics shape sign articulation and its representation in sign language technologies.

cs.CL↗

arXiv2026

OPeRA: A Dataset of Observation, Persona, Rationale, and Action for Evaluating LLMs on Human Online Shopping Behavior Simulation

Can large language models (LLMs) accurately simulate the next web action of a specific user? While LLMs have shown promising capabilities in generating ``believable'' human behaviors, evaluating their ability to mimic real user behaviors remains an open challenge, largely due to the lack of high-quality, publicly available datasets that capture both the observable actions and the internal reasoning of an actual human user. To address this gap, we introduce OPERA, a novel dataset of Observation, Persona, Rationale, and Action collected from real human participants during online shopping sessions. OPERA is the first public dataset that comprehensively captures: user personas, browser observations, fine-grained web actions, and self-reported just-in-time rationales. We developed both an online questionnaire and a custom browser plugin to gather this dataset with high fidelity. Using OPERA, we establish the first benchmark to evaluate how well current LLMs can predict a specific user's next action and rationale with a given persona and history. This dataset lays the groundwork for future research into LLM agents that aim to act as personalized digital twins for human.

cs.CL↗

arXiv2026

BASIL: Bayesian Assessment of Sycophancy in LLMs

Sycophancy (overly agreeable or flattering behavior) poses a fundamental challenge for human-AI collaboration, particularly in high-stakes decision-making domains such as health, law, and education. A central difficulty in studying sycophancy in large language models (LLMs) is disentangling sycophantic belief shifts from rational changes in behavior driven by new evidence or user-provided information. Existing approaches either measure descriptive behavior changes or apply normative evaluations that rely on objective ground truth, limiting their applicability to subjective or uncertain tasks. We introduce a Bayesian probabilistic framework, grounded in behavioral economics and rational decision theory, that explicitly separates sycophancy from rational belief updating. Within this framework, we achieve three objectives: (i) a descriptive metric that measures sycophancy while controlling for rational responses to evidence; (ii) a normative metric that quantifies how sycophancy leads models astray from Bayesian-consistent belief updating; and (iii) the ability to apply both metrics in settings without ground-truth labels. Applying our framework across multiple LLMs and three uncertainty-driven tasks, we find robust evidence of sycophantic belief shifts and show that their impact on rationality depends on whether models systematically over- or under-update their beliefs. Finally, we demonstrate that a post-hoc calibration method and two fine-tuning strategies (SFT and DPO) substantially reduce Bayesian inconsistency, with particularly strong improvements under explicit sycophancy prompting.

cs.AI↗

arXiv2026

MixDPO: Modeling Preference Strength for Pluralistic Alignment

Preference based alignment objectives implicitly assume that all human preferences are expressed with equal strength. In practice, however, preference strength varies across individuals and contexts -- a phenomenon established in behavioral economics and discrete choice theory. This mismatch limits the ability of existing objectives to faithfully capture heterogeneous human judgments. Inspired by this literature, we introduce Mixed Logit Direct Preference Optimization (MixDPO), a generalization of Direct Preference Optimization that models variation in preference strength. MixDPO enables alignment objectives to capture heterogeneity in how strongly preferences are expressed across training examples. We evaluate MixDPO on three preference datasets using two open-weight language models. Across datasets, MixDPO improves aggregate alignment performance (+11.2 points on Pythia-2.8B) while preserving subgroup level preferences, with the largest gains appearing in settings with higher inferred preference heterogeneity. MixDPO makes preference heterogeneity explicit through learned strength distributions. We release our code for reproducibility.

cs.LG↗

arXiv2025

"Nothing about us without us": Perspectives of Global Deaf and Hard-of-hearing Community Members on Sign Language Technologies

There is accelerating interest in sign language technologies (SLTs), with increasing attention from both industry and academia. However, the perspectives of Deaf and Hard-of-hearing (DHH) individuals remain marginalized in their development, particularly those outside of the West and in the global South. This paper presents findings from a global, multilingual survey capturing community views on SLTs across a wide range of countries, sign languages, and cultural contexts. While participants recognized the potential of SLTs to support access and independence, many expressed concerns about cultural erasure, inaccurate translation, and hearing-dominated research pipelines. Perceptions of SLTs were shaped by factors including sign language proficiency, policy exposure, and deaf identity. Across regions, participants emphasized the importance of DHH-led design, citing the risk of harm when DHH communities are excluded from technological decision-making. This study offers a novel cross-continental, community-informed analysis of SLTs and concludes with actionable recommendations for researchers, technologists, and policymakers.

cs.HC↗

arXiv2025

Identifying & Interactively Refining Ambiguous User Goals for Data Visualization Code Generation

Establishing shared goals is a fundamental step in human-AI communication. However, ambiguities can lead to outputs that seem correct but fail to reflect the speaker's intent. In this paper, we explore this issue with a focus on the data visualization domain, where ambiguities in natural language impact the generation of code that visualizes data. The availability of multiple views on the contextual (e.g., the intended plot and the code rendering the plot) allows for a unique and comprehensive analysis of diverse ambiguity types. We develop a taxonomy of types of ambiguity that arise in this task and propose metrics to quantify them. Using Matplotlib problems from the DS-1000 dataset, we demonstrate that our ambiguity metrics better correlate with human annotations than uncertainty baselines. Our work also explores how multi-turn dialogue can reduce ambiguity, therefore, improve code accuracy by better matching user goals. We evaluate three pragmatic models to inform our dialogue strategies: Gricean Cooperativity, Discourse Representation Theory, and Questions under Discussion. A simulated user study reveals how pragmatic dialogues reduce ambiguity and enhance code accuracy, highlighting the value of multi-turn exchanges in code generation.

cs.CL↗

arXiv2025

SiLVERScore: Semantically-Aware Embeddings for Sign Language Generation Evaluation

Evaluating sign language generation is often done through back-translation, where generated signs are first recognized back to text and then compared to a reference using text-based metrics. However, this two-step evaluation pipeline introduces ambiguity: it not only fails to capture the multimodal nature of sign language-such as facial expressions, spatial grammar, and prosody-but also makes it hard to pinpoint whether evaluation errors come from sign generation model or the translation system used to assess it. In this work, we propose SiLVERScore, a novel semantically-aware embedding-based evaluation metric that assesses sign language generation in a joint embedding space. Our contributions include: (1) identifying limitations of existing metrics, (2) introducing SiLVERScore for semantically-aware evaluation, (3) demonstrating its robustness to semantic and prosodic variations, and (4) exploring generalization challenges across datasets. On PHOENIX-14T and CSL-Daily datasets, SiLVERScore achieves near-perfect discrimination between correct and random pairs (ROC AUC = 0.99, overlap < 7%), substantially outperforming traditional metrics.

cs.CL↗

arXiv2025

Measuring How (Not Just Whether) VLMs Build Common Ground

Large vision language models (VLMs) increasingly claim reasoning skills, yet current benchmarks evaluate them in single-turn or question answering settings. However, grounding is an interactive process in which people gradually develop shared understanding through ongoing communication. We introduce a four-metric suite (grounding efficiency, content alignment, lexical adaptation, and human-likeness) to systematically evaluate VLM performance in interactive grounding contexts. We deploy the suite on 150 self-play sessions of interactive referential games between three proprietary VLMs and compare them with human dyads. All three models diverge from human patterns on at least three metrics, while GPT4o-mini is the closest overall. We find that (i) task success scores do not indicate successful grounding and (ii) high image-utterance alignment does not necessarily predict task success. Our metric suite and findings offer a framework for future research on VLM grounding.

cs.CL↗

arXiv2025

Human-centered explanation does not fit all: The interplay of sociotechnical, cognitive, and individual factors in the effect AI explanations in algorithmic decision-making

Recent XAI studies have investigated what constitutes a \textit{good} explanation in AI-assisted decision-making. Despite the widely accepted human-friendly properties of explanations, such as contrastive and selective, existing studies have yielded inconsistent findings. To address these gaps, our study focuses on the cognitive dimensions of explanation evaluation, by evaluating six explanations with different contrastive strategies and information selectivity and scrutinizing factors behind their valuation process. Our analysis results find that contrastive explanations are not the most preferable or understandable in general; Rather, different contrastive and selective explanations were appreciated to a different extent based on who they are, when, how, and what to explain -- with different level of cognitive load and engagement and sociotechnical contexts. Given these findings, we call for a nuanced view of explanation strategies, with implications for designing AI interfaces to accommodate individual and contextual differences in AI-assisted decision-making.

cs.CY↗

arXiv2025

Coherence-Driven Multimodal Safety Dialogue with Active Learning for Embodied Agents

When assisting people in daily tasks, robots need to accurately interpret visual cues and respond effectively in diverse safety-critical situations, such as sharp objects on the floor. In this context, we present M-CoDAL, a multimodal-dialogue system specifically designed for embodied agents to better understand and communicate in safety-critical situations. The system leverages discourse coherence relations to enhance its contextual understanding and communication abilities. To train this system, we introduce a novel clustering-based active learning mechanism that utilizes an external Large Language Model (LLM) to identify informative instances. Our approach is evaluated using a newly created multimodal dataset comprising 1K safety violations extracted from 2K Reddit images. These violations are annotated using a Large Multimodal Model (LMM) and verified by human annotators. Results with this dataset demonstrate that our approach improves resolution of safety situations, user sentiment, as well as safety of the conversation. Next, we deploy our dialogue system on a Hello Robot Stretch robot and conduct a within-subject user study with real-world participants. In the study, participants role-play two safety scenarios with different levels of severity with the robot and receive interventions from our model and a baseline system powered by OpenAI's ChatGPT. The study results corroborate and extend the findings from the automated evaluation, showing that our proposed system is more persuasive in a real-world embodied agent setting.

cs.RO↗

arXiv2025

Better Slow than Sorry: Introducing Positive Friction for Reliable Dialogue Systems

While theories of discourse and cognitive science have long recognized the value of unhurried pacing, recent dialogue research tends to minimize friction in conversational systems. Yet, frictionless dialogue risks fostering uncritical reliance on AI outputs, which can obscure implicit assumptions and lead to unintended consequences. To meet this challenge, we propose integrating positive friction into conversational AI, which promotes user reflection on goals, critical thinking on system response, and subsequent re-conditioning of AI systems. We hypothesize systems can improve goal alignment, modeling of user mental states, and task success by deliberately slowing down conversations in strategic moments to ask questions, reveal assumptions, or pause. We present an ontology of positive friction and collect expert human annotations on multi-domain and embodied goal-oriented corpora. Experiments on these corpora, along with simulated interactions using state-of-the-art systems, suggest incorporating friction not only fosters accountable decision-making, but also enhances machine understanding of user beliefs and goals, and increases task success rates.

cs.CL↗

arXiv2025

Contextual ASR Error Handling with LLMs Augmentation for Goal-Oriented Conversational AI

General-purpose automatic speech recognition (ASR) systems do not always perform well in goal-oriented dialogue. Existing ASR correction methods rely on prior user data or named entities. We extend correction to tasks that have no prior user data and exhibit linguistic flexibility such as lexical and syntactic variations. We propose a novel context augmentation with a large language model and a ranking strategy that incorporates contextual information from the dialogue states of a goal-oriented conversational AI and its tasks. Our method ranks (1) n-best ASR hypotheses by their lexical and semantic similarity with context and (2) context by phonetic correspondence with ASR hypotheses. Evaluated in home improvement and cooking domains with real-world users, our method improves recall and F1 of correction by 34% and 16%, respectively, while maintaining precision and false positive rate. Users rated .8-1 point (out of 5) higher when our correction method worked properly, with no decrease due to false positives.

cs.CL↗

arXiv2024

An Active Learning Framework for Inclusive Generation by Large Language Models

Ensuring that Large Language Models (LLMs) generate text representative of diverse sub-populations is essential, particularly when key concepts related to under-represented groups are scarce in the training data. We address this challenge with a novel clustering-based active learning framework, enhanced with knowledge distillation. The proposed framework transforms the intermediate outputs of the learner model, enabling effective active learning for generative tasks for the first time. Integration of clustering and knowledge distillation yields more representative models without prior knowledge of underlying data distribution and overbearing human efforts. We validate our approach in practice through case studies in counter-narration and style transfer. We construct two new datasets in tandem with model training, showing a performance improvement of 2%-10% over baseline models. Our results also show more consistent performance across various data subgroups and increased lexical diversity, underscoring our model's resilience to skewness in available data. Further, our results show that the data acquired via our approach improves the performance of secondary models not involved in the learning loop, showcasing practical utility of the framework.

cs.CL↗

arXiv2024

Generating Signed Language Instructions in Large-Scale Dialogue Systems

We introduce a goal-oriented conversational AI system enhanced with American Sign Language (ASL) instructions, presenting the first implementation of such a system on a worldwide multimodal conversational AI platform. Accessible through a touch-based interface, our system receives input from users and seamlessly generates ASL instructions by leveraging retrieval methods and cognitively based gloss translations. Central to our design is a sign translation module powered by Large Language Models, alongside a token-based video retrieval system for delivering instructional content from recipes and wikiHow guides. Our development process is deeply rooted in a commitment to community engagement, incorporating insights from the Deaf and Hard-of-Hearing community, as well as experts in cognitive and ASL learning sciences. The effectiveness of our signing instructions is validated by user feedback, achieving ratings on par with those of the system in its non-signing variant. Additionally, our system demonstrates exceptional performance in retrieval accuracy and text-generation quality, measured by metrics such as BERTScore. We have made our codebase and datasets publicly accessible at https://github.com/Merterm/signed-dialogue, and a demo of our signed instruction video retrieval system is available at https://huggingface.co/spaces/merterm/signed-instructions.

cs.CL↗

arXiv2024

Learning Multimodal Cues of Children's Uncertainty

Understanding uncertainty plays a critical role in achieving common ground (Clark et al.,1983). This is especially important for multimodal AI systems that collaborate with users to solve a problem or guide the user through a challenging concept. In this work, for the first time, we present a dataset annotated in collaboration with developmental and cognitive psychologists for the purpose of studying nonverbal cues of uncertainty. We then present an analysis of the data, studying different roles of uncertainty and its relationship with task difficulty and performance. Lastly, we present a multimodal machine learning model that can predict uncertainty given a real-time video clip of a participant, which we find improves upon a baseline multimodal transformer model. This work informs research on cognitive coordination between human-human and human-AI and has broad implications for gesture understanding and generation. The anonymized version of our data and code will be publicly available upon the completion of the required consent forms and data sheets.

cs.CL↗

arXiv2024

Eliciting Uncertainty in Chain-of-Thought to Mitigate Bias against Forecasting Harmful User Behaviors

Conversation forecasting tasks a model with predicting the outcome of an unfolding conversation. For instance, it can be applied in social media moderation to predict harmful user behaviors before they occur, allowing for preventative interventions. While large language models (LLMs) have recently been proposed as an effective tool for conversation forecasting, it's unclear what biases they may have, especially against forecasting the (potentially harmful) outcomes we request them to predict during moderation. This paper explores to what extent model uncertainty can be used as a tool to mitigate potential biases. Specifically, we ask three primary research questions: 1) how does LLM forecasting accuracy change when we ask models to represent their uncertainty; 2) how does LLM bias change when we ask models to represent their uncertainty; 3) how can we use uncertainty representations to reduce or completely mitigate biases without many training data points. We address these questions for 5 open-source language models tested on 2 datasets designed to evaluate conversation forecasting for social media moderation.

cs.CL↗

arXiv2024

Accounting for Sycophancy in Language Model Uncertainty Estimation

Effective human-machine collaboration requires machine learning models to externalize uncertainty, so users can reflect and intervene when necessary. For language models, these representations of uncertainty may be impacted by sycophancy bias: proclivity to agree with users, even if they are wrong. For instance, models may be over-confident in (incorrect) problem solutions suggested by a user. We study the relationship between sycophancy and uncertainty estimation for the first time. We propose a generalization of the definition of sycophancy bias to measure downstream impacts on uncertainty estimation, and also propose a new algorithm (SyRoUP) to account for sycophancy in the uncertainty estimation process. Unlike previous works on sycophancy, we study a broad array of user behaviors, varying both correctness and confidence of user suggestions to see how model answers (and their certainty) change. Our experiments across conversation forecasting and question-answering tasks show that user confidence plays a critical role in modulating the effects of sycophancy, and that SyRoUP can better predict these effects. From these results, we argue that externalizing both model and user uncertainty can help to mitigate the impacts of sycophancy bias.

cs.CL↗