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Malte Jung

Publications and source records attributed to Malte Jung.

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Large Language Model Use Impact Locus of Control

As AI tools increasingly shape how we write, they may also quietly reshape how we perceive ourselves. This paper explores the psychological impact of co-writing with AI on people's locus of control. Through an empirical study with 462 participants, we found that employment status plays a critical role in shaping users' reliance on AI and their locus of control. Current results demonstrated that employed participants displayed higher reliance on AI and a shift toward internal control, while unemployed users tended to experience a reduction in personal agency. Through quantitative results and qualitative observations, this study opens a broader conversation about AI's role in shaping personal agency and identity.

cs.HC

ERR@HRI 2024 Challenge: Multimodal Detection of Errors and Failures in Human-Robot Interactions

Despite the recent advancements in robotics and machine learning (ML), the deployment of autonomous robots in our everyday lives is still an open challenge. This is due to multiple reasons among which are their frequent mistakes, such as interrupting people or having delayed responses, as well as their limited ability to understand human speech, i.e., failure in tasks like transcribing speech to text. These mistakes may disrupt interactions and negatively influence human perception of these robots. To address this problem, robots need to have the ability to detect human-robot interaction (HRI) failures. The ERR@HRI 2024 challenge tackles this by offering a benchmark multimodal dataset of robot failures during human-robot interactions (HRI), encouraging researchers to develop and benchmark multimodal machine learning models to detect these failures. We created a dataset featuring multimodal non-verbal interaction data, including facial, speech, and pose features from video clips of interactions with a robotic coach, annotated with labels indicating the presence or absence of robot mistakes, user awkwardness, and interaction ruptures, allowing for the training and evaluation of predictive models. Challenge participants have been invited to submit their multimodal ML models for detection of robot errors and to be evaluated against various performance metrics such as accuracy, precision, recall, F1 score, with and without a margin of error reflecting the time-sensitivity of these metrics. The results of this challenge will help the research field in better understanding the robot failures in human-robot interactions and designing autonomous robots that can mitigate their own errors after successfully detecting them.

cs.RO

Eliciting New Perspectives in RtD Studies through Annotated Portfolios: A Case Study of Robotic Artefacts

In this paper, we investigate how to elicit new perspectives in research-through-design (RtD) studies through annotated portfolios. Situating the usage in human-robot interaction (HRI), we used two robotic artefacts as a case study: we first created our own annotated portfolio and subsequently ran online workshops during which we asked HRI experts to annotate our robotic artefacts. We report on the different aspects revealed about the value, use, and further improvements of the robotic artefacts through using the annotated portfolio technique ourselves versus using it with experts. We suggest that annotated portfolios - when performed by external experts - allow design researchers to obtain a form of creative and generative peer critique. Our paper offers methodological considerations for conducting expert annotation sessions. Further, we discuss the use of annotated portfolios to unveil designerly HRI knowledge in RtD studies.

cs.HC

(Social) Trouble on the Road: Understanding and Addressing Social Discomfort in Shared Car Trips

Unpleasant social interactions on the road can negatively affect driving safety. At the same time, researchers have attempted to address social discomfort by exploring Conversational User Interfaces (CUIs) as social mediators. Before knowing whether CUIs could reduce social discomfort in a car, it is necessary to understand the nature of social discomfort in shared rides. To this end, we recorded nine families going on drives and performed interaction analysis on this data. We define three strategies to address social discomfort: contextual mediation, social mediation, and social support. We discuss considerations for engineering and design, and explore the limitations of current large language models in addressing social discomfort on the road.

cs.HC

Understanding Entrainment in Human Groups: Optimising Human-Robot Collaboration from Lessons Learned during Human-Human Collaboration

Successful entrainment during collaboration positively affects trust, willingness to collaborate, and likeability towards collaborators. In this paper, we present a mixed-method study to investigate characteristics of successful entrainment leading to pair and group-based synchronisation. Drawing inspiration from industrial settings, we designed a fast-paced, short-cycle repetitive task. Using motion tracking, we investigated entrainment in both dyadic and triadic task completion. Furthermore, we utilise audio-video recordings and semi-structured interviews to contextualise participants' experiences. This paper contributes to the Human-Computer/Robot Interaction (HCI/HRI) literature using a human-centred approach to identify characteristics of entrainment during pair- and group-based collaboration. We present five characteristics related to successful entrainment. These are related to the occurrence of entrainment, leader-follower patterns, interpersonal communication, the importance of the point-of-assembly, and the value of acoustic feedback. Finally, we present three design considerations for future research and design on collaboration with robots.

cs.HC

What Predicts Interpersonal Affect? Preliminary Analyses from Retrospective Evaluations

While the field of affective computing has contributed to greatly improving the seamlessness of human-robot interactions, the focus has primarily been on the emotional processing of the self, rather than the perception of the other. To address this gap, in a user study with 30 participant dyads, we collected the users' retrospective ratings of the interpersonal perception of the other interactant, after a short interaction. We made use of CORAE, a novel web-based open-source tool for COntinuous Retrospective Affect Evaluation. In this work, we analyze how these interpersonal ratings correlate with different aspects of the interaction, namely personality traits, participation balance, and sentiment analysis. Notably, we discovered that conversational imbalance has a significant effect on the retrospective ratings, among other findings. By employing these analyses and methodologies, we lay the groundwork for enhanced human-robot interactions, wherein affect is understood as a highly dynamic and context-dependent outcome of interaction history.

cs.HC

"How Did They Come Across?" Lessons Learned from Continuous Affective Ratings

Social distance, or perception of the other, is recognized as a dynamic dimension of an interaction, but yet to be widely explored or understood. Through CORAE, a novel web-based open-source tool for COntinuous Retrospective Affect Evaluation, we collected retrospective ratings of interpersonal perceptions between 12 participant dyads. In this work, we explore how different aspects of these interactions reflect on the ratings collected, through a discourse analysis of individual and social behavior of the interactants. We found that different events observed in the ratings can be mapped to complex interaction phenomena, shedding light on relevant interaction features that may play a role in interpersonal understanding and grounding. This paves the way for better, more seamless human-robot interactions, where affect is interpreted as highly dynamic and contingent on interaction history.

cs.RO

CORAE: A Tool for Intuitive and Continuous Retrospective Evaluation of Interactions

This paper introduces CORAE, a novel web-based open-source tool for COntinuous Retrospective Affect Evaluation, designed to capture continuous affect data about interpersonal perceptions in dyadic interactions. Grounded in behavioral ecology perspectives of emotion, this approach replaces valence as the relevant rating dimension with approach and withdrawal, reflecting the degree to which behavior is perceived as increasing or decreasing social distance. We conducted a study to experimentally validate the efficacy of our platform with 24 participants. The tool's effectiveness was tested in the context of dyadic negotiation, revealing insights about how interpersonal dynamics evolve over time. We find that the continuous affect rating method is consistent with individuals' perception of the overall interaction. This paper contributes to the growing body of research on affective computing and offers a valuable tool for researchers interested in investigating the temporal dynamics of affect and emotion in social interactions.

cs.HC

Human-Robot Commensality: Bite Timing Prediction for Robot-Assisted Feeding in Groups

We develop data-driven models to predict when a robot should feed during social dining scenarios. Being able to eat independently with friends and family is considered one of the most memorable and important activities for people with mobility limitations. While existing robotic systems for feeding people with mobility limitations focus on solitary dining, commensality, the act of eating together, is often the practice of choice. Sharing meals with others introduces the problem of socially appropriate bite timing for a robot, i.e. the appropriate timing for the robot to feed without disrupting the social dynamics of a shared meal. Our key insight is that bite timing strategies that take into account the delicate balance of social cues can lead to seamless interactions during robot-assisted feeding in a social dining scenario. We approach this problem by collecting a Human-Human Commensality Dataset (HHCD) containing 30 groups of three people eating together. We use this dataset to analyze human-human commensality behaviors and develop bite timing prediction models in social dining scenarios. We also transfer these models to human-robot commensality scenarios. Our user studies show that prediction improves when our algorithm uses multimodal social signaling cues between diners to model bite timing. The HHCD dataset, videos of user studies, and code are available at https://emprise.cs.cornell.edu/hrcom/

cs.RO

Artificial intelligence in communication impacts language and social relationships

Artificial intelligence (AI) is now widely used to facilitate social interaction, but its impact on social relationships and communication is not well understood. We study the social consequences of one of the most pervasive AI applications: algorithmic response suggestions ("smart replies"). Two randomized experiments (n = 1036) provide evidence that a commercially-deployed AI changes how people interact with and perceive one another in pro-social and anti-social ways. We find that using algorithmic responses increases communication efficiency, use of positive emotional language, and positive evaluations by communication partners. However, consistent with common assumptions about the negative implications of AI, people are evaluated more negatively if they are suspected to be using algorithmic responses. Thus, even though AI can increase communication efficiency and improve interpersonal perceptions, it risks changing users' language production and continues to be viewed negatively.

cs.HC

Multi-Armed Bandits with Fairness Constraints for Distributing Resources to Human Teammates

How should a robot that collaborates with multiple people decide upon the distribution of resources (e.g. social attention, or parts needed for an assembly)? People are uniquely attuned to how resources are distributed. A decision to distribute more resources to one team member than another might be perceived as unfair with potentially detrimental effects for trust. We introduce a multi-armed bandit algorithm with fairness constraints, where a robot distributes resources to human teammates of different skill levels. In this problem, the robot does not know the skill level of each human teammate, but learns it by observing their performance over time. We define fairness as a constraint on the minimum rate that each human teammate is selected throughout the task. We provide theoretical guarantees on performance and perform a large-scale user study, where we adjust the level of fairness in our algorithm. Results show that fairness in resource distribution has a significant effect on users' trust in the system.

cs.AI