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Mansooreh Zahedi

Publications and source records attributed to Mansooreh Zahedi.

34 records · Page 2Linked to original sources
arXiv2022

Collaborative Application Security Testing for DevSecOps: An Empirical Analysis of Challenges, Best Practices and Tool Support

DevSecOps is a software development paradigm that places a high emphasis on the culture of collaboration between developers (Dev), security (Sec) and operations (Ops) teams to deliver secure software continuously and rapidly. Adopting this paradigm effectively, therefore, requires an understanding of the challenges, best practices and available solutions for collaboration among these functional teams. However, collaborative aspects related to these teams have received very little empirical attention in the DevSecOps literature. Hence, we present a study focusing on a key security activity, Application Security Testing (AST), in which practitioners face difficulties performing collaborative work in a DevSecOps environment. Our study made novel use of 48 systematically selected webinars, technical talks and panel discussions as a data source to qualitatively analyse software practitioner discussions on the most recent trends and emerging solutions in this highly evolving field. We find that the lack of features that facilitate collaboration built into the AST tools themselves is a key tool-related challenge in DevSecOps. In addition, the lack of clarity related to role definitions, shared goals, and ownership also hinders Collaborative AST (CoAST). We also captured a range of best practices for collaboration (e.g., Shift-left security), emerging communication methods (e.g., ChatOps), and new team structures (e.g., hybrid teams) for CoAST. Finally, our study identified several requirements for new tool features and specific gap areas for future research to provide better support for CoAST in DevSecOps.

cs.SE↗
arXiv2022

An Empirical Study on Secure Usage of Mobile Health Apps: The Attack Simulation Approach

Mobile applications, mobile apps for short, have proven their usefulness in enhancing service provisioning across a multitude of domains that range from smart healthcare, to mobile commerce, and areas of context sensitive computing. In recent years, a number of empirically grounded, survey-based studies have been conducted to investigate secure development and usage of mHealth apps. However, such studies rely on self reported behaviors documented via interviews or survey questions that lack a practical, i.e. action based approach to monitor and synthesise users actions and behaviors in security critical scenarios. We conducted an empirical study, engaging participants with attack simulation scenarios and analyse their actions, for investigating the security awareness of mHealth app users via action-based research. We simulated some common security attack scenarios in mHealth context and engaged a total of 105 app users to monitor their actions and analyse their behavior. We analysed users data with statistical analysis including reliability and correlations tests, descriptive analysis, and qualitative data analysis. Our results indicate that whilst the minority of our participants perceived access permissions positively, the majority had negative views by indicating that such an app could violate or cost them to lose privacy. Users provide their consent, granting permissions, without a careful review of privacy policies that leads to undesired or malicious access to health critical data. The results also indicated that 73.3% of our participants had denied at least one access permission, and 36% of our participants preferred no authentication method. The study complements existing research on secure usage of mHealth apps, simulates security threats to monitor users actions, and provides empirically grounded guidelines for secure development and usage of mobile health systems.

cs.CY↗
arXiv2022

An Empirical Study of Automation in Software Security Patch Management

Several studies have shown that automated support for different activities of the security patch management process has great potential for reducing delays in installing security patches. However, it is also important to understand how automation is used in practice, its limitations in meeting real-world needs and what practitioners really need, an area that has not been empirically investigated in the existing software engineering literature. This paper reports an empirical study aimed at investigating different aspects of automation for security patch management using semi-structured interviews with 17 practitioners from three different organisations in the healthcare domain. The findings are focused on the role of automation in security patch management for providing insights into the as-is state of automation in practice, the limitations of current automation, how automation support can be enhanced to effectively meet practitioners' needs, and the role of the human in an automated process. Based on the findings, we have derived a set of recommendations for directing future efforts aimed at developing automated support for security patch management.

cs.SE↗
arXiv2022

Why, How and Where of Delays in Software Security Patch Management: An Empirical Investigation in the Healthcare Sector

Numerous security attacks that resulted in devastating consequences can be traced back to a delay in applying a security patch. Despite the criticality of timely patch application, not much is known about why and how delays occur when applying security patches in practice, and how the delays can be mitigated. Based on longitudinal data collected from 132 delayed patching tasks over a period of four years and observations of patch meetings involving eight teams from two organisations in the healthcare domain, and using quantitative and qualitative data analysis approaches, we identify a set of reasons relating to technology, people and organisation as key explanations that cause delays in patching. Our findings also reveal that the most prominent cause of delays is attributable to coordination delays in the patch management process and a majority of delays occur during the patch deployment phase. Towards mitigating the delays, we describe a set of strategies employed by the studied practitioners. This research serves as the first step towards understanding the practical reasons for delays and possible mitigation strategies in vulnerability patch management. Our findings provide useful insights for practitioners to understand what and where improvement is needed in the patch management process and guide them towards taking timely actions against potential attacks. Also, our findings help researchers to invest effort into designing and developing computer-supported tools to better support a timely security patch management process.

cs.SE↗
arXiv2022

Systematic Literature Review on Cyber Situational Awareness Visualizations

The dynamics of cyber threats are increasingly complex, making it more challenging than ever for organizations to obtain in-depth insights into their cyber security status. Therefore, organizations rely on Cyber Situational Awareness (CSA) to support them in better understanding the threats and associated impacts of cyber events. Due to the heterogeneity and complexity of cyber security data, often with multidimensional attributes, sophisticated visualization techniques are needed to achieve CSA. However, there have been no previous attempts to systematically review and analyze the scientific literature on CSA visualizations. In this paper, we systematically select and review 54 publications that discuss visualizations to support CSA. We extract data from these papers to identify key stakeholders, information types, data sources, and visualization techniques. Furthermore, we analyze the level of CSA supported by the visualizations, alongside examining the maturity of the visualizations, challenges, and practices related to CSA visualizations to prepare a full analysis of the current state of CSA in an organizational context. Our results reveal certain gaps in CSA visualizations. For instance, the largest focus is on operational-level staff, and there is a clear lack of visualizations targeting other types of stakeholders such as managers, higher-level decision makers, and non-expert users. Most papers focus on threat information visualization, and there is a dearth of papers that visualize impact information, response plans, and information shared within teams. Based on the results that highlight the important concerns in CSA visualizations, we recommend a list of future research directions.

cs.CR↗
arXiv2021

An Empirical Study of Developers' Discussions about Security Challenges of Different Programming Languages

Given programming languages can provide different types and levels of security support, it is critically important to consider security aspects while selecting programming languages for developing software systems. Inadequate consideration of security in the choice of a programming language may lead to potential ramifications for secure development. Whilst theoretical analysis of the supposed security properties of different programming languages has been conducted, there has been relatively little effort to empirically explore the actual security challenges experienced by developers. We have performed a large-scale study of the security challenges of 15 programming languages by quantitatively and qualitatively analysing the developers' discussions from Stack Overflow and GitHub. By leveraging topic modelling, we have derived a taxonomy of 18 major security challenges for 6 topic categories. We have also conducted comparative analysis to understand how the identified challenges vary regarding the different programming languages and data sources. Our findings suggest that the challenges and their characteristics differ substantially for different programming languages and data sources, i.e., Stack Overflow and GitHub. The findings provide evidence-based insights and understanding of security challenges related to different programming languages to software professionals (i.e., practitioners or researchers). The reported taxonomy of security challenges can assist both practitioners and researchers in better understanding and traversing the secure development landscape. This study highlights the importance of the choice of technology, e.g., programming language, in secure software engineering. Hence, the findings are expected to motivate practitioners to consider the potential impact of the choice of programming languages on software security.

cs.SE↗
arXiv2021

End-Users' Knowledge and Perception about Security of Mobile Health Apps: A Case Study with Two Saudi Arabian mHealth Providers

Mobile health applications (mHealth apps for short) are being increasingly adopted in the healthcare sector, enabling stakeholders such as governments, health units, medics, and patients, to utilize health services in a pervasive manner. Despite having several known benefits, mHealth apps entail significant security and privacy challenges that can lead to data breaches with serious social, legal, and financial consequences. This research presents an empirical investigation about security awareness of end-users of mHealth apps that are available on major mobile platforms, including Android and iOS. We collaborated with two mHealth providers in Saudi Arabia to survey 101 end-users, investigating their security awareness about (i) existing and desired security features, (ii) security related issues, and (iii) methods to improve security knowledge. Findings indicate that majority of the end-users are aware of the existing security features provided by the apps (e.g., restricted app permissions); however, they desire usable security (e.g., biometric authentication) and are concerned about privacy of their health information (e.g., data anonymization). End-users suggested that protocols such as session timeout or Two-factor authentication (2FA) positively impact security but compromise usability of the app. Security-awareness via social media, peer guidance, or training from app providers can increase end-users trust in mHealth apps. This research investigates human-centric knowledge based on empirical evidence and provides a set of guidelines to develop secure and usable mHealth apps.

cs.CR↗
arXiv2021

Software Security Patch Management -- A Systematic Literature Review of Challenges, Approaches, Tools and Practices

Context: Software security patch management purports to support the process of patching known software security vulnerabilities. Given the increasing recognition of the importance of software security patch management, it is important and timely to systematically review and synthesise the relevant literature on this topic. Objective: This paper aims at systematically reviewing the state of the art of software security patch management to identify the socio-technical challenges in this regard, reported solutions (i.e., approaches, tools, and practices), the rigour of the evaluation and the industrial relevance of the reported solutions, and to identify the gaps for future research. Method: We conducted a systematic literature review of 72 studies published from 2002 to March 2020, with extended coverage until September 2020 through forward snowballing. Results: We identify 14 socio-technical challenges, 18 solution approaches, tools and practices mapped onto the software security patch management process. We provide a mapping between the solutions and challenges to enable a reader to obtain a holistic overview of the gap areas. The findings also reveal that only 20.8% of the reported solutions have been rigorously evaluated in industrial settings. Conclusion: Our results reveal that 50% of the common challenges have not been directly addressed in the solutions and that most of them (38.9%) address the challenges in one phase of the process, namely vulnerability scanning, assessment and prioritisation. Based on the results that highlight the important concerns in software security patch management and the lack of solutions, we recommend a list of future research directions. This study also provides useful insights about different opportunities for practitioners to adopt new solutions and understand the variations of their practical utility.

cs.SE↗
arXiv2021

Challenges and solutions when adopting DevSecOps: A systematic review

Context: DevOps has become one of the fastest-growing software development paradigms in the industry. However, this trend has presented the challenge of ensuring secure software delivery while maintaining the agility of DevOps. The efforts to integrate security in DevOps have resulted in the DevSecOps paradigm, which is gaining significant interest from both industry and academia. However, the adoption of DevSecOps in practice is proving to be a challenge. Objective: This study aims to systemize the knowledge about the challenges faced by practitioners when adopting DevSecOps and the proposed solutions reported in the literature. We also aim to identify the areas that need further research in the future. Method: We conducted a Systematic Literature Review of 54 peer-reviewed studies. The thematic analysis method was applied to analyze the extracted data. Results: We identified 21 challenges related to adopting DevSecOps, 31 specific solutions, and the mapping between these findings. We also determined key gap areas in this domain by holistically evaluating the available solutions against the challenges. The results of the study were classified into four themes: People, Practices, Tools, and Infrastructure. Our findings demonstrate that tool-related challenges and solutions were the most frequently reported, driven by the need for automation in this paradigm. Shift-left security and continuous security assessment were two key practices recommended for DevSecOps. Conclusions: We highlight the need for developer-centered application security testing tools that target the continuous practices in DevSecOps. More research is needed on how the traditionally manual security practices can be automated to suit rapid software deployment cycles. Finally, achieving a suitable balance between the speed of delivery and security is a significant issue practitioners face in the DevSecOps paradigm.

cs.SE↗
arXiv2021

An Empirical Analysis of Practitioners' Perspectives on Security Tool Integration into DevOps

Background: Security tools play a vital role in enabling developers to build secure software. However, it can be quite challenging to introduce and fully leverage security tools without affecting the speed or frequency of deployments in the DevOps paradigm. Aims: We aim to empirically investigate the key challenges practitioners face when integrating security tools into a DevOps workflow in order to provide recommendations to overcome them. Method: We conducted a study involving 31 systematically selected webinars on integrating security tools in DevOps. We used a qualitative data analysis method, i.e., thematic analysis, to identify the challenges and emerging solutions related to integrating security tools in rapid deployment environments. Results: We find that while traditional security tools are unable to cater for the needs of DevOps, the industry is moving towards new generations of tools that have started focusing on these requirements. We have developed a DevOps workflow that integrates security tools and a set of guidelines by synthesizing practitioners' recommendations in the analyzed webinars. Conclusion: While the latest security tools are addressing some of the requirements of DevOps, there are many tool-related drawbacks yet to be adequately addressed.

cs.CR↗
arXiv2021

A Grounded Theory of the Role of Coordination in Software Security Patch Management

Several disastrous security attacks can be attributed to delays in patching software vulnerabilities. While researchers and practitioners have paid significant attention to automate vulnerabilities identification and patch development activities of software security patch management, there has been relatively little effort dedicated to gain an in-depth understanding of the socio-technical aspects, e.g., coordination of interdependent activities of the patching process and patching decisions, that may cause delays in applying security patches. We report on a Grounded Theory study of the role of coordination in security patch management. The reported theory consists of four inter-related dimensions, i.e., causes, breakdowns, constraints, and mechanisms. The theory explains the causes that define the need for coordination among interdependent software and hardware components and multiple stakeholders' decisions, the constraints that can negatively impact coordination, the breakdowns in coordination, and the potential corrective measures. This study provides potentially useful insights for researchers and practitioners who can carefully consider the needs of and devise suitable solutions for supporting the coordination of interdependencies involved in security patch management.

cs.SE↗
arXiv2020

Security Awareness of End-Users of Mobile Health Applications: An Empirical Study

Mobile systems offer portable and interactive computing, empowering users, to exploit a multitude of context-sensitive services, including mobile healthcare. Mobile health applications (i.e., mHealth apps) are revolutionizing the healthcare sector by enabling stakeholders to produce and consume healthcare services. A widespread adoption of mHealth technologies and rapid increase in mHealth apps entail a critical challenge, i.e., lack of security awareness by end-users regarding health-critical data. This paper presents an empirical study aimed at exploring the security awareness of end-users of mHealth apps. We collaborated with two mHealth providers in Saudi Arabia to gather data from 101 end-users. The results reveal that despite having the required knowledge, end-users lack appropriate behaviour , i.e., reluctance or lack of understanding to adopt security practices, compromising health-critical data with social, legal, and financial consequences. The results emphasize that mHealth providers should ensure security training of end-users (e.g., threat analysis workshops), promote best practices to enforce security (e.g., multi-step authentication), and adopt suitable mHealth apps (e.g., trade-offs for security vs usability). The study provides empirical evidence and a set of guidelines about security awareness of mHealth apps.

cs.SE↗
arXiv2020

An Empirical Study on Developing Secure Mobile Health Apps: The Developers Perspective

Mobile apps exploit embedded sensors and wireless connectivity of a device to empower users with portable computations, context-aware communication, and enhanced interaction. Specifically, mobile health apps (mHealth apps for short) are becoming integral part of mobile and pervasive computing to improve the availability and quality of healthcare services. Despite the offered benefits, mHealth apps face a critical challenge, i.e., security of health critical data that is produced and consumed by the app. Several studies have revealed that security specific issues of mHealth apps have not been adequately addressed. The objectives of this study are to empirically (a) investigate the challenges that hinder development of secure mHealth apps, (b) identify practices to develop secure apps, and (c) explore motivating factors that influence secure development. We conducted this study by collecting responses of 97 developers from 25 countries, across 06 continents, working in diverse teams and roles to develop mHealth apps for Android, iOS, and Windows platform. Qualitative analysis of the survey data is based on (i) 8 critical challenges, (ii) taxonomy of best practices to ensure security, and (iii) 6 motivating factors that impact secure mHealth apps. This research provides empirical evidence as practitioners view and guidelines to develop emerging and next generation of secure mHealth apps.

cs.SE↗
arXiv2018

An Empirical Study of Architecting for Continuous Delivery and Deployment

Recently, many software organizations have been adopting Continuous Delivery and Continuous Deployment (CD) practices to develop and deliver quality software more frequently and reliably. Whilst an increasing amount of the literature covers different aspects of CD, little is known about the role of software architecture in CD and how an application should be (re-) architected to enable and support CD. We have conducted a mixed-methods empirical study that collected data through in-depth, semi-structured interviews with 21 industrial practitioners from 19 organizations, and a survey of 91 professional software practitioners. Based on a systematic and rigorous analysis of the gathered qualitative and quantitative data, we present a conceptual framework to support the process of (re-) architecting for CD. We provide evidence-based insights about practicing CD within monolithic systems and characterize the principle of "small and independent deployment units" as an alternative to the monoliths. Our framework supplements the architecting process in a CD context through introducing the quality attributes (e.g., resilience) that require more attention and demonstrating the strategies (e.g., prioritizing operations concerns) to design operations-friendly architectures. We discuss the key insights (e.g., monoliths and CD are not intrinsically oxymoronic) gained from our study and draw implications for research and practice.

cs.SE↗
arXiv2017

Security Support in Continuous Deployment Pipeline

Continuous Deployment (CD) has emerged as a new practice in the software industry to continuously and automatically deploy software changes into production. Continuous Deployment Pipeline (CDP) supports CD practice by transferring the changes from the repository to production. Since most of the CDP components run in an environment that has several interfaces to the Internet, these components are vulnerable to various kinds of malicious attacks. This paper reports our work aimed at designing secure CDP by utilizing security tactics. We have demonstrated the effectiveness of five security tactics in designing a secure pipeline by conducting an experiment on two CDPs - one incorporates security tactics while the other does not. Both CDPs have been analyzed qualitatively and quantitatively. We used assurance cases with goal-structured notations for qualitative analysis. For quantitative analysis, we used penetration tools. Our findings indicate that the applied tactics improve the security of the major components (i.e., repository, continuous integration server, main server) of a CDP by controlling access to the components and establishing secure connections.

cs.SE↗