arXiv subjects

Manuel Dietrich

Publications and source records attributed to Manuel Dietrich.

3 recordsLinked to original sources

arXiv2025

Privacy Perceptions in Robot-Assisted Well-Being Coaching: Examining the Roles of Information Transparency, User Control, and Proactivity

Social robots are increasingly recognized as valuable supporters in the field of well-being coaching. They can function as independent coaches or provide support alongside human coaches, and healthcare professionals. In coaching interactions, these robots often handle sensitive information shared by users, making privacy a relevant issue. Despite this, little is known about the factors that shape users' privacy perceptions. This research aims to examine three key factors systematically: (1) the transparency about information usage, (2) the level of specific user control over how the robot uses their information, and (3) the robot's behavioral approach - whether it acts proactively or only responds on demand. Our results from an online study (N = 200) show that even when users grant the robot general access to personal data, they additionally expect the ability to explicitly control how that information is interpreted and shared during sessions. Experimental conditions that provided such control received significantly higher ratings for perceived privacy appropriateness and trust. Compared to user control, the effects of transparency and proactivity on privacy appropriateness perception were low, and we found no significant impact. The results suggest that merely informing users or proactive sharing is insufficient without accompanying user control. These insights underscore the need for further research on mechanisms that allow users to manage robots' information processing and sharing, especially when social robots take on more proactive roles alongside humans.

cs.HC↗

arXiv2024

Users' Perception on Appropriateness of Robotic Coaching Assistant's Disclosure Behaviors

Social robots have emerged as valuable contributors to individuals' well-being coaching. Notably, their integration into long-term human coaching trials shows particular promise, emphasizing a complementary role alongside human coaches rather than outright replacement. In this context, robots serve as supportive entities during coaching sessions, offering insights based on their knowledge about users' well-being and activity. Traditionally, such insights have been gathered through methods like written self-reports or wearable data visualizations. However, the disclosure of people's information by a robot raises concerns regarding privacy, appropriateness, and trust. To address this, we conducted an initial study with [n = 22] participants to quantify their perceptions of privacy regarding disclosures made by a robot coaching assistant. The study was conducted online, presenting participants with six prerecorded scenarios illustrating various types of information disclosure and the robot's role, ranging from active on-demand to proactive communication conditions.

cs.HC↗

arXiv2023

What Could a Social Mediator Robot Do? Lessons from Real-World Mediation Scenarios

The use of social robots as instruments for social mediation has been gaining traction in the field of Human-Robot Interaction (HRI). So far, the design of such robots and their behaviors is often driven by technological platforms and experimental setups in controlled laboratory environments. To address complex social relationships in the real world, it is crucial to consider the actual needs and consequences of the situations found therein. This includes understanding when a mediator is necessary, what specific role such a robot could play, and how it moderates human social dynamics. In this paper, we discuss six relevant roles for robotic mediators that we identified by investigating a collection of videos showing realistic group situations. We further discuss mediation behaviors and target measures to evaluate the success of such interventions. We hope that our findings can inspire future research on robot-assisted social mediation by highlighting a wider set of mediation applications than those found in prior studies. Specifically, we aim to inform the categorization and selection of interaction scenarios that reflect real situations, where a mediation robot can have a positive and meaningful impact on group dynamics.

cs.RO↗