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Marcus Messer

Publications and source records attributed to Marcus Messer.

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Rethinking Scaffolding in LLM Tutors: The Interactional Mismatch Between Benchmarks and Real-World Deployments

A central pedagogical value evaluated in AI tutor benchmarks is scaffolding: guiding students through graduated steps toward a solution. Alignment and evaluation methods for embedding scaffolding behaviour into chatbots, however, rest on an implicit assumption: that students will take up the scaffolding and engage in the conversation. To examine whether this assumption holds, we introduce an evaluation pipeline around two metrics - Chatbot Scaffolding and Student Uptake - and apply them across nine datasets of 9,490 chats, spanning AI tutor benchmarks and real-world deployments of educational chatbots. Our analysis reveals that while benchmarks assume a high-scaffolding, high-student-uptake environment, students in real-world settings exhibit lower levels of uptake overall - frequently bypassing the chatbot's pedagogical framing to drive the interaction toward their own learning goals at little interpersonal cost. We argue that bypassing scaffolding is not necessarily detrimental; rather, it frequently highlights a mismatch between a chatbot's pedagogical framing and the student's learning goals. To meaningfully evaluate the effectiveness of a chatbot's assistance, future benchmarks must move beyond the assumption that students will simply take up the scaffolding, and instead evaluate how these chatbots navigate diverse learning contexts and student-driven interaction patterns.

cs.AI

"How Do I ...?": Procedural Questions Predominate Student-LLM Chatbot Conversations

Providing scaffolding through educational chatbots built on Large Language Models (LLM) has potential risks and benefits that remain an open area of research. When students navigate impasses, they ask for help by formulating impasse-driven questions. Within interactions with LLM chatbots, such questions shape the user prompts and drive the pedagogical effectiveness of the chatbot's response. This paper focuses on such student questions from two datasets of distinct learning contexts: formative self-study, and summative assessed coursework. We analysed 6,113 messages from both learning contexts, using 11 different LLMs and three human raters to classify student questions using four existing schemas. On the feasibility of using LLMs as raters, results showed moderate-to-good inter-rater reliability, with higher consistency than human raters. The data showed that 'procedural' questions predominated in both learning contexts, but more so when students prepare for summative assessment. These results provide a basis on which to use LLMs for classification of student questions. However, we identify clear limitations in both the ability to classify with schemas and the value of doing so: schemas are limited and thus struggle to accommodate the semantic richness of composite prompts, offering only partial understanding the wider risks and benefits of chatbot integration. In the future, we recommend an analysis approach that captures the nuanced, multi-turn nature of conversation, for example, by applying methods from conversation analysis in discursive psychology.

cs.HC

$\mu$Ed API: Towards a Shared API for Education Microservices

Learning at scale often requires domain-specific automation such as assessment and feedback. An organization locked in to a general learning platform without these specialist automations limits its pedagogical offering. An ecosystem of interoperable, platform-agnostic microservices for domain-specific automation would solve this problem. To develop an effective ecosystem, a standard interface (API) for education microservices is required. We propose an initial specification for a standard, platform-independent API for educational microservices, $\mu$Ed. The API integrates functionality from existing systems in use at four institutions, which are adopting the new API. The API is initially specified for automation of feedback, assessment, and educational chatbots, with further service types planned. The API specification provided here enables the development of an ecosystem of education microservices that will facilitate automation in more domains, to more users, providing a richer learning experience in a wide range of disciplines.

cs.CY

How Consistent Are Humans When Grading Programming Assignments?

Providing consistent summative assessment to students is important, as the grades they are awarded affect their progression through university and future career prospects. While small cohorts are typically assessed by a single assessor, such as the module/class leader, larger cohorts are often assessed by multiple assessors, typically teaching assistants, which increases the risk of inconsistent grading. To investigate the consistency of human grading of programming assignments, we asked 28 participants to each grade 40 CS1 introductory Java assignments, providing grades and feedback for correctness, code elegance, readability and documentation; the 40 assignments were split into two batches of 20. The 28 participants were divided into seven groups of four (where each group graded the same 40 assignments) to allow us to investigate the consistency of a group of assessors. In the second batch of 20, we duplicated one assignment from the first to analyse the internal consistency of individual assessors. Our results show that human graders in our study can not agree on the grade to give a piece of student work and are often individually inconsistent, suggesting that the idea of a ``gold standard'' of human grading might be flawed. This highlights that a shared rubric alone is not enough to ensure consistency, and other aspects such as assessor training and alternative grading practices should be explored to improve the consistency of human grading further when grading programming assignments.

cs.CY

Automated Grading and Feedback Tools for Programming Education: A Systematic Review

We conducted a systematic literature review on automated grading and feedback tools for programming education. We analysed 121 research papers from 2017 to 2021 inclusive and categorised them based on skills assessed, approach, language paradigm, degree of automation and evaluation techniques. Most papers assess the correctness of assignments in object-oriented languages. Typically, these tools use a dynamic technique, primarily unit testing, to provide grades and feedback to the students or static analysis techniques to compare a submission with a reference solution or with a set of correct student submissions. However, these techniques' feedback is often limited to whether the unit tests have passed or failed, the expected and actual output, or how they differ from the reference solution. Furthermore, few tools assess the maintainability, readability or documentation of the source code, with most using static analysis techniques, such as code quality metrics, in conjunction with grading correctness. Additionally, we found that most tools offered fully automated assessment to allow for near-instantaneous feedback and multiple resubmissions, which can increase student satisfaction and provide them with more opportunities to succeed. In terms of techniques used to evaluate the tools' performance, most papers primarily use student surveys or compare the automatic assessment tools to grades or feedback provided by human graders. However, because the evaluation dataset is frequently unavailable, it is more difficult to reproduce results and compare tools to a collection of common assignments.

cs.SE