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Mari Ostendorf

Publications and source records attributed to Mari Ostendorf.

At least 19 recordsLinked to original sources

Beyond Fresh Starts: Stateful Inference for Streaming ASR in Conversational Voice Agents

Modern voice-agent systems rely on streaming speech recognition models that operate under stringent latency constraints. This study shows that, due to the limited memory constraints of real-time processing, these systems are adversely impacted by conversational phenomena such as long silences and backchannels. While many agentic pipelines mitigate this by resetting state at each turn, this approach discards vital context and impairs performance at turn onsets. We propose two state-management strategies that preserve cross-utterance context to reduce onset errors. In experiments with two state-of-the-art streaming models on two spoken dialogue benchmarks, our best method yields an average of 15-21% relative WER reduction at utterance onsets.

cs.LG

Privacy-preserving Prosody Representation Learning

Speech representations that capture prosodic information can be useful for both understanding and generation. However, speaker characteristics are reflected in acoustic-prosodic features (e.g., pitch). To address privacy concerns from the leakage of identity information, we propose a new self-supervised approach to learning prosody representations that incorporates speaker disentanglement strategies. We evaluate our encoder on three tasks to probe representation capabilities, including pitch reconstruction and detection of different prosodic events. Our encoder outperforms raw prosody and HuBERT-base baselines, achieving strong speaker disentanglement without adverse impact on prosody-related downstream tasks.

eess.AS

RadTimeline: Timeline Summarization for Longitudinal Radiological Lung Findings

Tracking findings in longitudinal radiology reports is crucial for accurately identifying disease progression, and the time-consuming process would benefit from automatic summarization. This work introduces a structured summarization task, where we frame longitudinal report summarization as a timeline generation task, with dated findings organized in columns and temporally related findings grouped in rows. This structured summarization format enables straightforward comparison of findings across time and facilitates fact-checking against the associated reports. The timeline is generated using a 3-step LLM process of extracting findings, generating group names, and using the names to group the findings. To evaluate such systems, we create RadTimeline, a timeline dataset focused on tracking lung-related radiologic findings in chest-related imaging reports. Experiments on RadTimeline show tradeoffs of different-sized LLMs and prompting strategies. Our results highlight that group name generation as an intermediate step is critical for effective finding grouping. The best configuration has some irrelevant findings but very good recall, and grouping performance is comparable to human annotators.

cs.CL

CorrectionLM: Self-Corrections with SLM for Dialogue State Tracking

Large language models (LLMs) have demonstrated self-improvement capabilities via feedback and refinement, but current small language models (SLMs) have had limited success in this area. Existing correction approaches often rely on distilling knowledge from LLMs, which imposes significant computation demands. In this work, we introduce CORRECTIONLM, a novel correction framework that enables SLMs to self-correct using in-context exemplars without LLM involvement. Applied to two dialogue state tracking (DST) tasks in low-resource settings, CORRECTIONLM achieves results similar to a state-of-the-art LLM at a small fraction of the computation costs.

cs.CL

Just ASR + LLM? A Study on Speech Large Language Models' Ability to Identify and Understand Speaker in Spoken Dialogue

In recent years, we have observed a rapid advancement in speech language models (SpeechLLMs), catching up with humans' listening and reasoning abilities. SpeechLLMs have demonstrated impressive spoken dialog question-answering (SQA) performance in benchmarks like Gaokao, the English listening test of the college entrance exam in China, which seemingly requires understanding both the spoken content and voice characteristics of speakers in a conversation. However, after carefully examining Gaokao's questions, we find the correct answers to many questions can be inferred from the conversation transcript alone, i.e.\ without speaker segmentation and identification. Our evaluation of state-of-the-art models Qwen-Audio and WavLLM on both Gaokao and our proposed "What Do You Like?" dataset shows a significantly higher accuracy in these context-based questions than in identity-critical questions, which can only be answered reliably with correct speaker identification. The results and analysis suggest that when solving SQA, the current SpeechLLMs exhibit limited speaker awareness from the audio and behave similarly to an LLM reasoning from the conversation transcription without sound. We propose that tasks focused on identity-critical questions could offer a more accurate evaluation framework of SpeechLLMs in SQA.

cs.CL

Visual Sketchpad: Sketching as a Visual Chain of Thought for Multimodal Language Models

Humans draw to facilitate reasoning: we draw auxiliary lines when solving geometry problems; we mark and circle when reasoning on maps; we use sketches to amplify our ideas and relieve our limited-capacity working memory. However, such actions are missing in current multimodal language models (LMs). Current chain-of-thought and tool-use paradigms only use text as intermediate reasoning steps. In this work, we introduce Sketchpad, a framework that gives multimodal LMs a visual sketchpad and tools to draw on the sketchpad. The LM conducts planning and reasoning according to the visual artifacts it has drawn. Different from prior work, which uses text-to-image models to enable LMs to draw, Sketchpad enables LMs to draw with lines, boxes, marks, etc., which is closer to human sketching and better facilitates reasoning. Sketchpad can also use specialist vision models during the sketching process (e.g., draw bounding boxes with object detection models, draw masks with segmentation models), to further enhance visual perception and reasoning. We experiment with a wide range of math tasks (including geometry, functions, graphs, and chess) and complex visual reasoning tasks. Sketchpad substantially improves performance on all tasks over strong base models with no sketching, yielding an average gain of 12.7% on math tasks, and 8.6% on vision tasks. GPT-4o with Sketchpad sets a new state of the art on all tasks, including V*Bench (80.3%), BLINK spatial reasoning (83.9%), and visual correspondence (80.8%). All codes and data are in https://visualsketchpad.github.io/.

cs.CV

Efficient Encoder-Decoder Transformer Decoding for Decomposable Tasks

Transformer-based NLP models are powerful but have high computational costs that limit deployment. Finetuned encoder-decoder models are popular in specialized domains and can outperform larger more generalized decoder-only models, such as GPT-4. We introduce a new configuration for encoder-decoder models that improves efficiency on structured output and decomposable tasks where multiple outputs are required for a single shared input. Our method, prompt-in-decoder (PiD), encodes the input once and decodes the output in parallel, boosting both training and inference efficiency by avoiding duplicate input encoding and increasing the operational intensity (ratio of numbers of arithmetic operation to memory access) of decoding process by sharing the input key-value cache. We achieve computation reduction that roughly scales with the number of subtasks, gaining up to 4.6x speed-up over state-of-the-art models for dialogue state tracking, summarization, and question-answering tasks, with comparable or better performance.

cs.CL

Does Collaborative Human-LM Dialogue Generation Help Information Extraction from Human Dialogues?

The capabilities of pretrained language models have opened opportunities to explore new application areas, but applications involving human-human interaction are limited by the fact that most data is protected from public release for privacy reasons. Problem-solving human dialogues in real applications can be much more complex than existing Wizard-of-Oz collections, preventing successful domain transfer. To support information extraction (IE) for a private call center dataset, we introduce a human-in-the-loop dialogue generation framework capable of synthesizing realistic dialogues. In IE experiments with auto insurance call center dialogues, we observe 25\% relative improvement in $F_1$ after augmenting a small set of real human conversations with synthetic data. We release code and our synthetic dataset to illustrate the complexity of real-world call center conversations and encourage development of complex dialogue datasets that are more representative of natural data.

cs.CL

OrchestraLLM: Efficient Orchestration of Language Models for Dialogue State Tracking

Large language models (LLMs) have revolutionized the landscape of Natural Language Processing systems, but are computationally expensive. To reduce the cost without sacrificing performance, previous studies have explored various approaches to harness the potential of Small Language Models (SLMs) as cost-effective alternatives to their larger counterparts. Driven by findings that SLMs and LLMs exhibit complementary strengths in a structured knowledge extraction task, this work presents a novel SLM/LLM routing framework designed to improve computational efficiency and enhance task performance. First, exemplar pools are created to represent the types of contexts where each LM provides a more reliable answer, leveraging a sentence embedding fine-tuned so that context similarity is close to dialogue state similarity. Then, during inference, the k-nearest exemplars to the testing instance are retrieved, and the instance is routed according to majority vote. In dialogue state tracking tasks, the proposed routing framework enhances performance substantially compared to relying solely on LLMs, while reducing the computational costs by over 50%.

cs.CL

Fine-Grained Human Feedback Gives Better Rewards for Language Model Training

Language models (LMs) often exhibit undesirable text generation behaviors, including generating false, toxic, or irrelevant outputs. Reinforcement learning from human feedback (RLHF) - where human preference judgments on LM outputs are transformed into a learning signal - has recently shown promise in addressing these issues. However, such holistic feedback conveys limited information on long text outputs; it does not indicate which aspects of the outputs influenced user preference; e.g., which parts contain what type(s) of errors. In this paper, we use fine-grained human feedback (e.g., which sentence is false, which sub-sentence is irrelevant) as an explicit training signal. We introduce Fine-Grained RLHF, a framework that enables training and learning from reward functions that are fine-grained in two respects: (1) density, providing a reward after every segment (e.g., a sentence) is generated; and (2) incorporating multiple reward models associated with different feedback types (e.g., factual incorrectness, irrelevance, and information incompleteness). We conduct experiments on detoxification and long-form question answering to illustrate how learning with such reward functions leads to improved performance, supported by both automatic and human evaluation. Additionally, we show that LM behaviors can be customized using different combinations of fine-grained reward models. We release all data, collected human feedback, and codes at https://FineGrainedRLHF.github.io.

cs.CL

TIFA: Accurate and Interpretable Text-to-Image Faithfulness Evaluation with Question Answering

Despite thousands of researchers, engineers, and artists actively working on improving text-to-image generation models, systems often fail to produce images that accurately align with the text inputs. We introduce TIFA (Text-to-Image Faithfulness evaluation with question Answering), an automatic evaluation metric that measures the faithfulness of a generated image to its text input via visual question answering (VQA). Specifically, given a text input, we automatically generate several question-answer pairs using a language model. We calculate image faithfulness by checking whether existing VQA models can answer these questions using the generated image. TIFA is a reference-free metric that allows for fine-grained and interpretable evaluations of generated images. TIFA also has better correlations with human judgments than existing metrics. Based on this approach, we introduce TIFA v1.0, a benchmark consisting of 4K diverse text inputs and 25K questions across 12 categories (object, counting, etc.). We present a comprehensive evaluation of existing text-to-image models using TIFA v1.0 and highlight the limitations and challenges of current models. For instance, we find that current text-to-image models, despite doing well on color and material, still struggle in counting, spatial relations, and composing multiple objects. We hope our benchmark will help carefully measure the research progress in text-to-image synthesis and provide valuable insights for further research.

cs.CV

INSCIT: Information-Seeking Conversations with Mixed-Initiative Interactions

In an information-seeking conversation, a user may ask questions that are under-specified or unanswerable. An ideal agent would interact by initiating different response types according to the available knowledge sources. However, most current studies either fail to or artificially incorporate such agent-side initiative. This work presents InSCIt, a dataset for Information-Seeking Conversations with mixed-initiative Interactions. It contains 4.7K user-agent turns from 805 human-human conversations where the agent searches over Wikipedia and either directly answers, asks for clarification, or provides relevant information to address user queries. The data supports two subtasks, evidence passage identification and response generation, as well as a human evaluation protocol to assess model performance. We report results of two systems based on state-of-the-art models of conversational knowledge identification and open-domain question answering. Both systems significantly underperform humans, suggesting ample room for improvement in future studies.

cs.CL

Building blocks for complex tasks: Robust generative event extraction for radiology reports under domain shifts

This paper explores methods for extracting information from radiology reports that generalize across exam modalities to reduce requirements for annotated data. We demonstrate that multi-pass T5-based text-to-text generative models exhibit better generalization across exam modalities compared to approaches that employ BERT-based task-specific classification layers. We then develop methods that reduce the inference cost of the model, making large-scale corpus processing more feasible for clinical applications. Specifically, we introduce a generative technique that decomposes complex tasks into smaller subtask blocks, which improves a single-pass model when combined with multitask training. In addition, we leverage target-domain contexts during inference to enhance domain adaptation, enabling use of smaller models. Analyses offer insights into the benefits of different cost reduction strategies.

cs.CL

One Embedder, Any Task: Instruction-Finetuned Text Embeddings

We introduce INSTRUCTOR, a new method for computing text embeddings given task instructions: every text input is embedded together with instructions explaining the use case (e.g., task and domain descriptions). Unlike encoders from prior work that are more specialized, INSTRUCTOR is a single embedder that can generate text embeddings tailored to different downstream tasks and domains, without any further training. We first annotate instructions for 330 diverse tasks and train INSTRUCTOR on this multitask mixture with a contrastive loss. We evaluate INSTRUCTOR on 70 embedding evaluation tasks (66 of which are unseen during training), ranging from classification and information retrieval to semantic textual similarity and text generation evaluation. INSTRUCTOR, while having an order of magnitude fewer parameters than the previous best model, achieves state-of-the-art performance, with an average improvement of 3.4% compared to the previous best results on the 70 diverse datasets. Our analysis suggests that INSTRUCTOR is robust to changes in instructions, and that instruction finetuning mitigates the challenge of training a single model on diverse datasets. Our model, code, and data are available at https://instructor-embedding.github.io.

cs.CL

Binding Language Models in Symbolic Languages

Though end-to-end neural approaches have recently been dominating NLP tasks in both performance and ease-of-use, they lack interpretability and robustness. We propose Binder, a training-free neural-symbolic framework that maps the task input to a program, which (1) allows binding a unified API of language model (LM) functionalities to a programming language (e.g., SQL, Python) to extend its grammar coverage and thus tackle more diverse questions, (2) adopts an LM as both the program parser and the underlying model called by the API during execution, and (3) requires only a few in-context exemplar annotations. Specifically, we employ GPT-3 Codex as the LM. In the parsing stage, with only a few in-context exemplars, Codex is able to identify the part of the task input that cannot be answerable by the original programming language, correctly generate API calls to prompt Codex to solve the unanswerable part, and identify where to place the API calls while being compatible with the original grammar. In the execution stage, Codex can perform versatile functionalities (e.g., commonsense QA, information extraction) given proper prompts in the API calls. Binder achieves state-of-the-art results on WikiTableQuestions and TabFact datasets, with explicit output programs that benefit human debugging. Note that previous best systems are all finetuned on tens of thousands of task-specific samples, while Binder only uses dozens of annotations as in-context exemplars without any training. Our code is available at https://github.com/HKUNLP/Binder .

cs.CL

Generalizing through Forgetting -- Domain Generalization for Symptom Event Extraction in Clinical Notes

Symptom information is primarily documented in free-text clinical notes and is not directly accessible for downstream applications. To address this challenge, information extraction approaches that can handle clinical language variation across different institutions and specialties are needed. In this paper, we present domain generalization for symptom extraction using pretraining and fine-tuning data that differs from the target domain in terms of institution and/or specialty and patient population. We extract symptom events using a transformer-based joint entity and relation extraction method. To reduce reliance on domain-specific features, we propose a domain generalization method that dynamically masks frequent symptoms words in the source domain. Additionally, we pretrain the transformer language model (LM) on task-related unlabeled texts for better representation. Our experiments indicate that masking and adaptive pretraining methods can significantly improve performance when the source domain is more distant from the target domain.

cs.CL

Unsupervised Learning of Hierarchical Conversation Structure

Human conversations can evolve in many different ways, creating challenges for automatic understanding and summarization. Goal-oriented conversations often have meaningful sub-dialogue structure, but it can be highly domain-dependent. This work introduces an unsupervised approach to learning hierarchical conversation structure, including turn and sub-dialogue segment labels, corresponding roughly to dialogue acts and sub-tasks, respectively. The decoded structure is shown to be useful in enhancing neural models of language for three conversation-level understanding tasks. Further, the learned finite-state sub-dialogue network is made interpretable through automatic summarization.

cs.CL

CONQRR: Conversational Query Rewriting for Retrieval with Reinforcement Learning

Compared to standard retrieval tasks, passage retrieval for conversational question answering (CQA) poses new challenges in understanding the current user question, as each question needs to be interpreted within the dialogue context. Moreover, it can be expensive to re-train well-established retrievers such as search engines that are originally developed for non-conversational queries. To facilitate their use, we develop a query rewriting model CONQRR that rewrites a conversational question in the context into a standalone question. It is trained with a novel reward function to directly optimize towards retrieval using reinforcement learning and can be adapted to any off-the-shelf retriever. CONQRR achieves state-of-the-art results on a recent open-domain CQA dataset containing conversations from three different sources, and is effective for two different off-the-shelf retrievers. Our extensive analysis also shows the robustness of CONQRR to out-of-domain dialogues as well as to zero query rewriting supervision.

cs.CL