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Marilyn A. Walker

Publications and source records attributed to Marilyn A. Walker.

25 records · Page 2Linked to original sources

Inferring Acceptance and Rejection in Dialogue by Default Rules of Inference

This paper discusses the processes by which conversants in a dialogue can infer whether their assertions and proposals have been accepted or rejected by their conversational partners. It expands on previous work by showing that logical consistency is a necessary indicator of acceptance, but that it is not sufficient, and that logical inconsistency is sufficient as an indicator of rejection, but it is not necessary. I show how conversants can use information structure and prosody as well as logical reasoning in distinguishing between acceptances and logically consistent rejections, and relate this work to previous work on implicature and default reasoning by introducing three new classes of rejection: {\sc implicature rejections}, {\sc epistemic rejections} and {\sc deliberation rejections}. I show how these rejections are inferred as a result of default inferences, which, by other analyses, would have been blocked by the context. In order to account for these facts, I propose a model of the common ground that allows these default inferences to go through, and show how the model, originally proposed to account for the various forms of acceptance, can also model all types of rejection.

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Limited Attention and Discourse Structure

This squib examines the role of limited attention in a theory of discourse structure and proposes a model of attentional state that relates current hierarchical theories of discourse structure to empirical evidence about human discourse processing capabilities. First, I present examples that are not predicted by Grosz and Sidner's stack model of attentional state. Then I consider an alternative model of attentional state, the cache model, which accounts for the examples, and which makes particular processing predictions. Finally I suggest a number of ways that future research could distinguish the predictions of the cache model and the stack model.

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The Effect of Resource Limits and Task Complexity on Collaborative Planning in Dialogue

This paper shows how agents' choice in communicative action can be designed to mitigate the effect of their resource limits in the context of particular features of a collaborative planning task. I first motivate a number of hypotheses about effective language behavior based on a statistical analysis of a corpus of natural collaborative planning dialogues. These hypotheses are then tested in a dialogue testbed whose design is motivated by the corpus analysis. Experiments in the testbed examine the interaction between (1) agents' resource limits in attentional capacity and inferential capacity; (2) agents' choice in communication; and (3) features of communicative tasks that affect task difficulty such as inferential complexity, degree of belief coordination required, and tolerance for errors. The results show that good algorithms for communication must be defined relative to the agents' resource limits and the features of the task. Algorithms that are inefficient for inferentially simple, low coordination or fault-tolerant tasks are effective when tasks require coordination or complex inferences, or are fault-intolerant. The results provide an explanation for the occurrence of utterances in human dialogues that, prima facie, appear inefficient, and provide the basis for the design of effective algorithms for communicative choice for resource limited agents.

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Redundancy in Collaborative Dialogue

In dialogues in which both agents are autonomous, each agent deliberates whether to accept or reject the contributions of the current speaker. A speaker cannot simply assume that a proposal or an assertion will be accepted. However, an examination of a corpus of naturally-occurring problem-solving dialogues shows that agents often do not explicitly indicate acceptance or rejection. Rather the speaker must infer whether the hearer understands and accepts the current contribution based on indirect evidence provided by the hearer's next dialogue contribution. In this paper, I propose a model of the role of informationally redundant utterances in providing evidence to support inferences about mutual understanding and acceptance. The model (1) requires a theory of mutual belief that supports mutual beliefs of various strengths; (2) explains the function of a class of informationally redundant utterances that cannot be explained by other accounts; and (3) contributes to a theory of dialogue by showing how mutual beliefs can be inferred in the absence of the master-slave assumption.

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Discourse and Deliberation: Testing a Collaborative Strategy

A discourse strategy is a strategy for communicating with another agent. Designing effective dialogue systems requires designing agents that can choose among discourse strategies. We claim that the design of effective strategies must take cognitive factors into account, propose a new method for testing the hypothesized factors, and present experimental results on an effective strategy for supporting deliberation. The proposed method of computational dialogue simulation provides a new empirical basis for computational linguistics.

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Evaluating Discourse Processing Algorithms

In order to take steps towards establishing a methodology for evaluating Natural Language systems, we conducted a case study. We attempt to evaluate two different approaches to anaphoric processing in discourse by comparing the accuracy and coverage of two published algorithms for finding the co-specifiers of pronouns in naturally occurring texts and dialogues. We present the quantitative results of hand-simulating these algorithms, but this analysis naturally gives rise to both a qualitative evaluation and recommendations for performing such evaluations in general. We illustrate the general difficulties encountered with quantitative evaluation. These are problems with: (a) allowing for underlying assumptions, (b) determining how to handle underspecifications, and (c) evaluating the contribution of false positives and error chaining.

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Experimentally Evaluating Communicative Strategies: The Effect of the Task

Effective problem solving among multiple agents requires a better understanding of the role of communication in collaboration. In this paper we show that there are communicative strategies that greatly improve the performance of resource-bounded agents, but that these strategies are highly sensitive to the task requirements, situation parameters and agents' resource limitations. We base our argument on two sources of evidence: (1) an analysis of a corpus of 55 problem solving dialogues, and (2) experimental simulations of collaborative problem solving dialogues in an experimental world, Design-World, where we parameterize task requirements, agents' resources and communicative strategies.

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