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Marius Hoggenmueller

Publications and source records attributed to Marius Hoggenmueller.

18 recordsLinked to original sources

Speculating the Impacts of Mediated Social Touch Technology

With growing research on haptic interfaces, Mediated Social Touch (MST) technologies offer the potential to record, synthesise, and reproduce (RSR) touch experiences across space and time, enabling, for instance, a hug from afar and from the past. Although much of the existing research highlights the direct benefits of these systems, such as reducing loneliness and providing emotional support, little attention has been paid to their broader sociotechnical impacts. To address this gap, we used the Future Ripples method to speculate on possible effects of MST. We conducted three workshops with 24 participants, including potential users, domain experts, and haptics researchers. Throughout these sessions, participants collectively envisioned possible future scenarios, alongside opportunities and threats, and proposed actionable responses. Our qualitative analysis organised these insights into four themes and three distinctive challenges. These findings offer haptics researchers intervention points across the RSR pipeline to inform MST design, alongside methodological insights from applying Future Ripples to MST technology.

cs.HC

Animated Public Furniture as an Interaction Mediator: Engaging Passersby In-the-Wild with Robotic Benches

Urban HCI investigates how digital technologies shape human behaviour within the social, spatial, temporal dynamics of public space. Meanwhile, robotic furniture research demonstrates how the purposeful animation of mundane utilitarian elements can influence human behaviour in everyday contexts. Taken together, these strands highlight an untapped opportunity to investigate how animated public furniture could mediate social interaction in urban environments. In this paper, we present the design process and in-the-wild study of mobile robotic benches that reconfigure with a semi-outdoor public space. Our findings show that the gestural performance of the benches manifested three affordances perceived by passersby, they activated engagement as robots, redistributed engagement as spatial elements, and settled engagement as infrastructure. We proposed an Affordance Transition Model (ATM) describing how robotic furniture could proactively facilitate transition between these affordances to engage passersby. Our study bridges robotic furniture and urban HCI to activate human experience with the built environment purposefully.

cs.HC

Fostering Design-Policy Collaboration through Contestation: An Adversarial Futuring Method

Emerging technologies introduce sociotechnical tensions that call for closer collaboration between technology design and policy. In this work, we introduce Design-Policy Adversarial Futuring, a scenario-based workshop method that supports design-policy engagement by structuring contestation between design and policy perspectives. We report on a workshop conducted in the autonomous mobility domain with 12 HCI researchers, used to explore and demonstrate the method in practice. The workshop illustrates how the adversarial futuring method can surface shifting harms, translate policy abstractions into situated use, and legitimise extreme ideas while maintaining grounded policy reasoning. This work contributes a reusable, exploratory method for supporting HCI-policy collaboration through contestation, which can be adapted across emerging technological domains.

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Probing More-Than-Human Representation in Crisis Resilience Planning: An HCI Researcher Perspective

Crisis resilience planning raises urgent questions about how to include non-human species and ecological systems in participatory processes, which remain largely human-centred. This paper reports on a workshop with HCI researchers examining how more-than-human representation is approached in crisis contexts. The workshop combined scenario-based discussion with two design probes -- a voice-based conversational agent and an immersive embodied prototype -- to support sustained discussion of how emerging technologies shape engagement with non-human perspectives. Participants focused not on system usability, but on deliberating representational choices, such as voice, embodiment, and realism, and their potential role within participatory planning processes. The findings suggest that giving 'voice' to non-humans is not a neutral act of translation, but a design challenge that introduces tensions between legitimacy, authority, and authenticity. This paper provides empirical insight into how HCI researchers conceptualise more-than-human representation and positions crisis resilience planning as a critical site for examining AI- and immersion-mediated representation.

cs.HC

Designing Drone Interfaces to Assist Pedestrians Crossing Non-Signalised Roads

Recent research highlights the potential of drones to enhance pedestrian experiences, such as aiding navigation and supporting street-level activities. This paper explores the design of drone interfaces to assist pedestrians crossing dangerous roads without designated crosswalks or traffic lights, leveraging drones' ability to monitor and analyse real-time traffic data. Inspired by existing traffic signal systems, the interface communicates safety information through permissive alerts, prohibitive warnings, directional warnings, and collision emergency warnings. These safety cues were integrated into drone interfaces using in-situ projections and drone-equipped screens through an iterative design process. A mixed-methods, within-subjects VR evaluation (n=18) revealed that drone-assisted systems significantly improved pedestrian safety experiences and reduced mental workload compared to a baseline without any crossing aid, with projections outperforming screens. The findings suggest the potential for drone interfaces to be integrated into connected traffic systems. We also offer design recommendations for developing drone interfaces that support safe pedestrian crossings.

cs.HC

Towards Adaptive External Communication in Autonomous Vehicles: A Conceptual Design Framework

External Human-Machine Interfaces (eHMIs) are key to facilitating interaction between autonomous vehicles and external road actors, yet most remain reactive and do not account for scalability and inclusivity. This paper introduces a conceptual design framework for adaptive eHMIs-interfaces that dynamically adjust communication as road actors vary and context shifts. Using the cyber-physical system as a structuring lens, the framework comprises three layers: Input (what the system detects), Processing (how the system decides), and Output (how the system communicates). Developed through theory-led abstraction and expert discussion, the framework helps researchers and designers think systematically about adaptive eHMIs and provides a structured tool to design, analyse, and assess adaptive communication strategies. We show how such systems may resolve longstanding limitations in eHMI research while raising new ethical and technical considerations.

cs.HC

Uncertainty on Display: The Effects of Communicating Confidence Cues in Autonomous Vehicle-Pedestrian Interactions

Uncertainty is an inherent aspect of autonomous vehicle (AV) decision-making, yet it is rarely communicated to pedestrians, which hinders transparency. This study investigates how AV uncertainty can be conveyed through two approaches: explicit communication (confidence percentage displays) and implicit communication (vehicle motion cues), across different confidence levels (high and low). Through a within-subject VR experiment (N=26), we evaluated these approaches in a crossing scenario, assessing interface qualities (visibility and intuitiveness), how well the information conveyed the vehicle's level of confidence, and their impact on participants' perceived safety, trust, and user experience. Our results show that explicit communication is more effective and preferred for conveying uncertainty, enhancing safety, trust, and user experience. Conversely, implicit communication introduces ambiguity, especially when AV confidence is low. This research provides empirical insights into how uncertainty communication shapes pedestrian interpretation of AV behaviour and offer design guidance for external interfaces that integrate uncertainty as a communicative element.

cs.HC

Animal Interaction with Autonomous Mobility Systems: Designing for Multi-Species Coexistence

Autonomous mobility systems increasingly operate in environments shared with animals, from urban pets to wildlife. However, their design has largely focused on human interaction, with limited understanding of how non-human species perceive, respond to, or are affected by these systems. Motivated by research in Animal-Computer Interaction (ACI) and more-than-human design, this study investigates animal interactions with autonomous mobility through a multi-method approach combining a scoping review (45 articles), online ethnography (39 YouTube videos and 11 Reddit discussions), and expert interviews (8 participants). Our analysis surfaces five key areas of concern: Physical Impact (e.g., collisions, failures to detect), Behavioural Effects (e.g., avoidance, stress), Accessibility Concerns (particularly for service animals), Ethics and Regulations, and Urban Disturbance. We conclude with design and policy directions aimed at supporting multispecies coexistence in the age of autonomous systems. This work underscores the importance of incorporating non-human perspectives to ensure safer, more inclusive futures for all species.

cs.HC

Enhancing Autonomous Vehicle-Pedestrian Interaction in Shared Spaces: The Impact of Intended Path-Projection

External Human-Machine Interfaces (eHMIs) are critical for seamless interactions between autonomous vehicles (AVs) and pedestrians in shared spaces. However, they often struggle to adapt to these environments, where pedestrian movement is fluid and right-of-way is ambiguous. To address these challenges, we propose PaveFlow, an eHMI that projects the AV's intended path onto the ground in real time, providing continuous spatial information rather than a binary stop/go signal. Through a VR study (N=18), we evaluated PaveFlow's effectiveness under two AV density conditions (single vs. multiple AVs) and a baseline condition without PaveFlow. The results showed that PaveFlow significantly improved pedestrian perception of safety, trust, and user experience while reducing cognitive workload. This performance remained consistent across both single and multiple AV conditions, despite persistent tensions in priority negotiation. These findings suggest that path projection enhances eHMI transparency by offering richer movement cues, which may better support AV-pedestrian interaction in shared spaces.

cs.HC

Peek into the `White-Box': A Field Study on Bystander Engagement with Urban Robot Uncertainty

Uncertainty inherently exists in the autonomous decision-making process of robots. Involving humans in resolving this uncertainty not only helps robots mitigate it but is also crucial for improving human-robot interactions. However, in public urban spaces filled with unpredictability, robots often face heightened uncertainty without direct human collaborators. This study investigates how robots can engage bystanders for assistance in public spaces when encountering uncertainty and examines how these interactions impact bystanders' perceptions and attitudes towards robots. We designed and tested a speculative `peephole' concept that engages bystanders in resolving urban robot uncertainty. Our design is guided by considerations of non-intrusiveness and eliciting initiative in an implicit manner, considering bystanders' unique role as non-obligated participants in relation to urban robots. Drawing from field study findings, we highlight the potential of involving bystanders to mitigate urban robots' technological imperfections to both address operational challenges and foster public acceptance of urban robots. Furthermore, we offer design implications to encourage bystanders' involvement in mitigating the imperfections.

cs.RO

Virtual Urban Field Studies: Evaluating Urban Interaction Design Using Context-Based Interface Prototypes

In this study, we propose the use of virtual urban field studies (VUFS) through context-based interface prototypes for evaluating the interaction design of auditory interfaces. Virtual field tests use mixed-reality technologies to combine the fidelity of real-world testing with the affordability and speed of testing in the lab. In this paper, we apply this concept to rapidly test sound designs for autonomous vehicle (AV)--pedestrian interaction with a high degree of realism and fidelity. We also propose the use of psychometrically validated measures of presence in validating the verisimilitude of VUFS. Using mixed qualitative and quantitative methods, we analysed users' perceptions of presence in our VUFS prototype and the relationship to our prototype's effectiveness. We also examined the use of higher-order ambisonic spatialised audio and its impact on presence. Our results provide insights into how VUFS can be designed to facilitate presence as well as design guidelines for how this can be leveraged.

cs.HC

Designing Interactions With Shared AVs in Complex Urban Mobility Scenarios

In this article, we report on the design and evaluation of an external human-machine interface (eHMI) for a real autonomous vehicle (AV), developed to operate as a shared transport pod in a pedestrianized urban space. We present insights about our human-centered design process, which included testing initial concepts through a tangible toolkit and evaluating 360-degree recordings of a staged pick-up scenario in virtual reality. Our results indicate that in complex mobility scenarios, participants filter for critical eHMI messages; further, we found that implicit cues (i.e., pick-up manoeuvre and proximity to the rider) influence participants' experience and trust, while at the same time more explicit interaction modes are desired. This highlights the importance of considering interactions with shared AVs as a service more holistically, in order to develop knowledge about AV-pedestrian interactions in complex mobility scenarios that complements more targeted eHMI evaluations.

cs.HC

Designing Interactions with Autonomous Physical Systems

In this position paper, we present a collection of four different prototyping approaches which we have developed and applied to prototype and evaluate interfaces for and interactions around autonomous physical systems. Further, we provide a classification of our approaches aiming to support other researchers and designers in choosing appropriate prototyping platforms and representations.

cs.HC

Context-Based Interface Prototyping: Understanding the Effect of Prototype Representation on User Feedback

The rise of autonomous systems in cities, such as automated vehicles (AVs), requires new approaches for prototyping and evaluating how people interact with those systems through context-based user interfaces, such as external human-machine interfaces (eHMIs). In this paper, we present a comparative study of three prototype representations (real-world VR, computer-generated VR, real-world video) of an eHMI in a mixed-methods study with 42 participants. Quantitative results show that while the real-world VR representation results in higher sense of presence, no significant differences in user experience and trust towards the AV itself were found. However, interview data shows that participants focused on different experiential and perceptual aspects in each of the prototype representations. These differences are linked to spatial awareness and perceived realism of the AV behaviour and its context, affecting in turn how participants assess trust and the eHMI. The paper offers guidelines for prototyping and evaluating context-based interfaces through simulations.

cs.HC

Encouraging Bystander Assistance for Urban Robots: Introducing Playful Robot Help-Seeking as a Strategy

Robots in urban environments will inevitably encounter situations beyond their capabilities (e.g., delivery robots unable to press traffic light buttons), necessitating bystander assistance. These spontaneous collaborations possess challenges distinct from traditional human-robot collaboration, requiring design investigation and tailored interaction strategies. This study investigates playful help-seeking as a strategy to encourage such bystander assistance. We compared our designed playful help-seeking concepts against two existing robot help-seeking strategies: verbal speech and emotional expression. To assess these strategies and their impact on bystanders' experience and attitudes towards urban robots, we conducted a virtual reality evaluation study with 24 participants. Playful help-seeking enhanced people's willingness to help robots, a tendency more pronounced in scenarios requiring greater physical effort. Verbal help-seeking was perceived less polite, raising stronger discomfort assessments. Emotional expression help-seeking elicited empathy while leading to lower cognitive trust. The triangulation of quantitative and qualitative results highlights considerations for robot help-seeking from bystanders.

cs.HC

Designing for Projection-based Communication between Autonomous Vehicles and Pedestrians

Recent studies have investigated new approaches for communicating an autonomous vehicle's (AV) intent and awareness to pedestrians. This paper adds to this body of work by presenting the design and evaluation of in-situ projections on the road. Our design combines common traffic light patterns with aesthetic visual elements. We describe the iterative design process and the prototyping methods used in each stage. The final design concept was represented as a virtual reality simulation and evaluated with 18 participants in four different street crossing scenarios, which included three scenarios that simulated various degrees of system errors. We found that different design elements were able to support participants' confidence in their decision even when the AV failed to correctly detect their presence. We also identified elements in our design that needed to be more clearly communicated. Based on these findings, the paper presents a series of design recommendations for projection-based communication between AVs and pedestrians.

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Designing Human-Machine Interactions in the Automated City: Methodologies, Considerations, Principles

Technological progress paves the way to ever-increasing opportunities for automating city services. This spans from already existing concepts, such as automated shuttles at airports, to more speculative applications, such as fully autonomous delivery robots. As these services are being automated, it is critical that this process is underpinned by a human-centred perspective. This chapter provides a framework for future research and practice in this emerging domain. It draws on research from the field of human-computer interaction and introduces a number of methodologies that can be used to structure the process of designing interactions between people and automated urban applications. Based on research case studies, the chapter discusses specific elements that need to be considered when designing human-machine interactions in an urban environment. The chapter further proposes a model for designing automated urban applications and a set of principles to guide their prototyping and deployment.

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From Agent Autonomy to Casual Collaboration: A Design Investigation on Help-Seeking Urban Robots

As intelligent agents transition from controlled to uncontrolled environments, they face challenges that sometimes exceed their operational capabilities. In many scenarios, they rely on assistance from bystanders to overcome those challenges. Using robots that get stuck in urban settings as an example, we investigate how agents can prompt bystanders into providing assistance. We conducted four focus group sessions with 17 participants that involved bodystorming, where participants assumed the role of robots and bystander pedestrians in role-playing activities. Generating insights from both assumed robot and bystander perspectives, we were able to identify potential non-verbal help-seeking strategies (i.e., addressing bystanders, cueing intentions, and displaying emotions) and factors shaping the assistive behaviours of bystanders. Drawing on these findings, we offer design considerations for help-seeking urban robots and other agents operating in uncontrolled environments to foster casual collaboration, encompass expressiveness, align with agent social categories, and curate appropriate incentives.

cs.HC