arXiv subjects

Mark O. Riedl

Publications and source records attributed to Mark O. Riedl.

At least 19 recordsLinked to original sources

arXiv2026

From Future of Work to Future of Workers: Addressing Asymptomatic AI Harms for Dignified Human-AI Interaction

In the future of work discourse, AI is touted as the ultimate productivity amplifier. Yet, beneath the efficiency gains lie subtle erosions of human expertise and agency. This paper shifts focus from the future of work to the future of workers by navigating the AI-as-Amplifier Paradox: AI's dual role as enhancer and eroder, simultaneously strengthening performance while eroding underlying expertise. We present a year-long study on the longitudinal use of AI in a high-stakes workplace among cancer specialists. Initial operational gains hid ``intuition rust'': the gradual dulling of expert judgment. These asymptomatic effects evolved into chronic harms, such as skill atrophy and identity commoditization. Building on these findings, we offer a framework for dignified Human-AI interaction co-constructed with professional knowledge workers facing AI-induced skill erosion without traditional labor protections. The framework operationalizes sociotechnical immunity through dual-purpose mechanisms that serve institutional quality goals while building worker power to detect, contain, and recover from skill erosion, and preserve human identity. Evaluated across healthcare and software engineering, our work takes a foundational step toward dignified human-AI interaction futures by balancing productivity with the preservation of human expertise.

cs.HC↗

arXiv2025

Explainable Reinforcement Learning Agents Using World Models

Explainable AI (XAI) systems have been proposed to help people understand how AI systems produce outputs and behaviors. Explainable Reinforcement Learning (XRL) has an added complexity due to the temporal nature of sequential decision-making. Further, non-AI experts do not necessarily have the ability to alter an agent or its policy. We introduce a technique for using World Models to generate explanations for Model-Based Deep RL agents. World Models predict how the world will change when actions are performed, allowing for the generation of counterfactual trajectories. However, identifying what a user wanted the agent to do is not enough to understand why the agent did something else. We augment Model-Based RL agents with a Reverse World Model, which predicts what the state of the world should have been for the agent to prefer a given counterfactual action. We show that explanations that show users what the world should have been like significantly increase their understanding of the agent policy. We hypothesize that our explanations can help users learn how to control the agents execution through by manipulating the environment.

cs.AI↗

arXiv2025

AI Agents and the Law

As AI becomes more "agentic," it faces technical and socio-legal issues it must address if it is to fulfill its promise of increased economic productivity and efficiency. This paper uses technical and legal perspectives to explain how things change when AI systems start being able to directly execute tasks on behalf of a user. We show how technical conceptions of agents track some, but not all, socio-legal conceptions of agency. That is, both computer science and the law recognize the problems of under-specification for an agent, and both disciplines have robust conceptions of how to address ensuring an agent does what the programmer, or in the law, the principal desires and no more. However, to date, computer science has under-theorized issues related to questions of loyalty and to third parties that interact with an agent, both of which are central parts of the law of agency. First, we examine the correlations between implied authority in agency law and the principle of value-alignment in AI, wherein AI systems must operate under imperfect objective specification. Second, we reveal gaps in the current computer science view of agents pertaining to the legal concepts of disclosure and loyalty, and how failure to account for them can result in unintended effects in AI ecommerce agents. In surfacing these gaps, we show a path forward for responsible AI agent development and deployment.

cs.CY↗

arXiv2025

Novelty Detection in Reinforcement Learning with World Models

Reinforcement learning (RL) using world models has found significant recent successes. However, when a sudden change to world mechanics or properties occurs then agent performance and reliability can dramatically decline. We refer to the sudden change in visual properties or state transitions as novelties. Implementing novelty detection within generated world model frameworks is a crucial task for protecting the agent when deployed. In this paper, we propose straightforward bounding approaches to incorporate novelty detection into world model RL agents, by utilizing the misalignment of the world model's hallucinated states and the true observed states as an anomaly score. We provide effective approaches to detecting novelties in a distribution of transitions learned by an agent in a world model. Finally, we show the advantage of our work in a novel environment compared to traditional machine learning novelty detection methods as well as currently accepted RL focused novelty detection algorithms.

cs.AI↗

arXiv2025

STORY2GAME: Generating (Almost) Everything in an Interactive Fiction Game

We introduce STORY2GAME, a novel approach to using Large Language Models to generate text-based interactive fiction games that starts by generating a story, populates the world, and builds the code for actions in a game engine that enables the story to play out interactively. Whereas a given set of hard-coded actions can artificially constrain story generation, the ability to generate actions means the story generation process can be more open-ended but still allow for experiences that are grounded in a game state. The key to successful action generation is to use LLM-generated preconditions and effects of actions in the stories as guides for what aspects of the game state must be tracked and changed by the game engine when a player performs an action. We also introduce a technique for dynamically generating new actions to accommodate the player's desire to perform actions that they think of that are not part of the story. Dynamic action generation may require on-the-fly updates to the game engine's state representation and revision of previously generated actions. We evaluate the success rate of action code generation with respect to whether a player can interactively play through the entire generated story.

cs.AI↗

arXiv2025

Experiential Explanations for Reinforcement Learning

Reinforcement learning (RL) systems can be complex and non-interpretable, making it challenging for non-AI experts to understand or intervene in their decisions. This is due in part to the sequential nature of RL in which actions are chosen because of their likelihood of obtaining future rewards. However, RL agents discard the qualitative features of their training, making it difficult to recover user-understandable information for "why" an action is chosen. We propose a technique Experiential Explanations to generate counterfactual explanations by training influence predictors along with the RL policy. Influence predictors are models that learn how different sources of reward affect the agent in different states, thus restoring information about how the policy reflects the environment. Two human evaluation studies revealed that participants presented with Experiential Explanations were better able to correctly guess what an agent would do than those presented with other standard types of explanation. Participants also found that Experiential Explanations are more understandable, satisfying, complete, useful, and accurate. Qualitative analysis provides information on the factors of Experiential Explanations that are most useful and the desired characteristics that participants seek from the explanations.

cs.AI↗

arXiv2025

Responsible AI Agents

Thanks to advances in large language models, a new type of software agent, the artificial intelligence (AI) agent, has entered the marketplace. Companies such as OpenAI, Google, Microsoft, and Salesforce promise their AI Agents will go from generating passive text to executing tasks. Instead of a travel itinerary, an AI Agent would book all aspects of your trip. Instead of generating text or images for social media post, an AI Agent would post the content across a host of social media outlets. The potential power of AI Agents has fueled legal scholars' fears that AI Agents will enable rogue commerce, human manipulation, rampant defamation, and intellectual property harms. These scholars are calling for regulation before AI Agents cause havoc. This Article addresses the concerns around AI Agents head on. It shows that core aspects of how one piece of software interacts with another creates ways to discipline AI Agents so that rogue, undesired actions are unlikely, perhaps more so than rules designed to govern human agents. It also develops a way to leverage the computer-science approach to value-alignment to improve a user's ability to take action to prevent or correct AI Agent operations. That approach offers and added benefit of helping AI Agents align with norms around user-AI Agent interactions. These practices will enable desired economic outcomes and mitigate perceived risks. The Article also argues that no matter how much AI Agents seem like human agents, they need not, and should not, be given legal personhood status. In short, humans are responsible for AI Agents' actions, and this Article provides a guide for how humans can build and maintain responsible AI Agents.

cs.CY↗

arXiv2024

Explainable AI Reloaded: Challenging the XAI Status Quo in the Era of Large Language Models

When the initial vision of Explainable (XAI) was articulated, the most popular framing was to open the (proverbial) "black-box" of AI so that we could understand the inner workings. With the advent of Large Language Models (LLMs), the very ability to open the black-box is increasingly limited especially when it comes to non-AI expert end-users. In this paper, we challenge the assumption of "opening" the black-box in the LLM era and argue for a shift in our XAI expectations. Highlighting the epistemic blind spots of an algorithm-centered XAI view, we argue that a human-centered perspective can be a path forward. We operationalize the argument by synthesizing XAI research along three dimensions: explainability outside the black-box, explainability around the edges of the black box, and explainability that leverages infrastructural seams. We conclude with takeaways that reflexively inform XAI as a domain.

cs.HC↗

arXiv2024

A Mixture-of-Experts Approach to Few-Shot Task Transfer in Open-Ended Text Worlds

Open-ended worlds are those in which there are no pre-specified goals or environmental reward signal. As a consequence, an agent must know how to perform a multitude of tasks. However, when a new task is presented to an agent, we expect it to be able to reuse some of what it knows from previous tasks to rapidly learn that new task. We introduce a novel technique whereby policies for different a priori known tasks are combined into a Mixture-of-Experts model with an attention mechanism across a mix of frozen and unfrozen experts. The model learns when to attend to frozen task-specific experts when appropriate and learns new experts to handle novel situations. We work in an open-ended text-based environment in which the agent is tasked with behaving like different types of character roles and must rapidly learn behaviors associated with new character role types. We show that our agent both obtains more rewards in the zero-shot setting, and discovers these rewards with greater sample efficiency in the few-shot learning settings.

cs.CL↗

arXiv2024

Is Exploration All You Need? Effective Exploration Characteristics for Transfer in Reinforcement Learning

In deep reinforcement learning (RL) research, there has been a concerted effort to design more efficient and productive exploration methods while solving sparse-reward problems. These exploration methods often share common principles (e.g., improving diversity) and implementation details (e.g., intrinsic reward). Prior work found that non-stationary Markov decision processes (MDPs) require exploration to efficiently adapt to changes in the environment with online transfer learning. However, the relationship between specific exploration characteristics and effective transfer learning in deep RL has not been characterized. In this work, we seek to understand the relationships between salient exploration characteristics and improved performance and efficiency in transfer learning. We test eleven popular exploration algorithms on a variety of transfer types -- or ``novelties'' -- to identify the characteristics that positively affect online transfer learning. Our analysis shows that some characteristics correlate with improved performance and efficiency across a wide range of transfer tasks, while others only improve transfer performance with respect to specific environment changes. From our analysis, make recommendations about which exploration algorithm characteristics are best suited to specific transfer situations.

cs.LG↗

arXiv2024

The Who in XAI: How AI Background Shapes Perceptions of AI Explanations

Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-methods study of how two different groups--people with and without AI background--perceive different types of AI explanations. Quantitatively, we share user perceptions along five dimensions. Qualitatively, we describe how AI background can influence interpretations, elucidating the differences through lenses of appropriation and cognitive heuristics. We find that (1) both groups showed unwarranted faith in numbers for different reasons and (2) each group found value in different explanations beyond their intended design. Carrying critical implications for the field of XAI, our findings showcase how AI generated explanations can have negative consequences despite best intentions and how that could lead to harmful manipulation of trust. We propose design interventions to mitigate them.

cs.HC↗

arXiv2024

Seamful XAI: Operationalizing Seamful Design in Explainable AI

Mistakes in AI systems are inevitable, arising from both technical limitations and sociotechnical gaps. While black-boxing AI systems can make the user experience seamless, hiding the seams risks disempowering users to mitigate fallouts from AI mistakes. Instead of hiding these AI imperfections, can we leverage them to help the user? While Explainable AI (XAI) has predominantly tackled algorithmic opaqueness, we propose that seamful design can foster AI explainability by revealing and leveraging sociotechnical and infrastructural mismatches. We introduce the concept of Seamful XAI by (1) conceptually transferring "seams" to the AI context and (2) developing a design process that helps stakeholders anticipate and design with seams. We explore this process with 43 AI practitioners and real end-users, using a scenario-based co-design activity informed by real-world use cases. We found that the Seamful XAI design process helped users foresee AI harms, identify underlying reasons (seams), locate them in the AI's lifecycle, learn how to leverage seamful information to improve XAI and user agency. We share empirical insights, implications, and reflections on how this process can help practitioners anticipate and craft seams in AI, how seamfulness can improve explainability, empower end-users, and facilitate Responsible AI.

cs.HC↗

arXiv2023

Charting the Sociotechnical Gap in Explainable AI: A Framework to Address the Gap in XAI

Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the sociotechnical gap--divide between the technical affordances and the social needs. However, charting this gap is challenging. In the context of XAI, we argue that charting the gap improves our problem understanding, which can reflexively provide actionable insights to improve explainability. Utilizing two case studies in distinct domains, we empirically derive a framework that facilitates systematic charting of the sociotechnical gap by connecting AI guidelines in the context of XAI and elucidating how to use them to address the gap. We apply the framework to a third case in a new domain, showcasing its affordances. Finally, we discuss conceptual implications of the framework, share practical considerations in its operationalization, and offer guidance on transferring it to new contexts. By making conceptual and practical contributions to understanding the sociotechnical gap in XAI, the framework expands the XAI design space.

cs.HC↗

arXiv2023

Controllable Neural Story Plot Generation via Reward Shaping

Language-modeling--based approaches to story plot generation attempt to construct a plot by sampling from a language model (LM) to predict the next character, word, or sentence to add to the story. LM techniques lack the ability to receive guidance from the user to achieve a specific goal, resulting in stories that don't have a clear sense of progression and lack coherence. We present a reward-shaping technique that analyzes a story corpus and produces intermediate rewards that are backpropagated into a pre-trained LM in order to guide the model towards a given goal. Automated evaluations show our technique can create a model that generates story plots which consistently achieve a specified goal. Human-subject studies show that the generated stories have more plausible event ordering than baseline plot generation techniques.

cs.CL↗

arXiv2023

Neuro-Symbolic World Models for Adapting to Open World Novelty

Open-world novelty--a sudden change in the mechanics or properties of an environment--is a common occurrence in the real world. Novelty adaptation is an agent's ability to improve its policy performance post-novelty. Most reinforcement learning (RL) methods assume that the world is a closed, fixed process. Consequentially, RL policies adapt inefficiently to novelties. To address this, we introduce WorldCloner, an end-to-end trainable neuro-symbolic world model for rapid novelty adaptation. WorldCloner learns an efficient symbolic representation of the pre-novelty environment transitions, and uses this transition model to detect novelty and efficiently adapt to novelty in a single-shot fashion. Additionally, WorldCloner augments the policy learning process using imagination-based adaptation, where the world model simulates transitions of the post-novelty environment to help the policy adapt. By blending ''imagined'' transitions with interactions in the post-novelty environment, performance can be recovered with fewer total environment interactions. Using environments designed for studying novelty in sequential decision-making problems, we show that the symbolic world model helps its neural policy adapt more efficiently than model-based and model-based neural-only reinforcement learning methods.

cs.AI↗

arXiv2022

Neural Story Planning

Automated plot generation is the challenge of generating a sequence of events that will be perceived by readers as the plot of a coherent story. Traditional symbolic planners plan a story from a goal state and guarantee logical causal plot coherence but rely on a library of hand-crafted actions with their preconditions and effects. This closed world setting limits the length and diversity of what symbolic planners can generate. On the other hand, pre-trained neural language models can generate stories with great diversity, while being generally incapable of ending a story in a specified manner and can have trouble maintaining coherence. In this paper, we present an approach to story plot generation that unifies causal planning with neural language models. We propose to use commonsense knowledge extracted from large language models to recursively expand a story plot in a backward chaining fashion. Specifically, our system infers the preconditions for events in the story and then events that will cause those conditions to become true. We performed automatic evaluation to measure narrative coherence as indicated by the ability to answer questions about whether different events in the story are causally related to other events. Results indicate that our proposed method produces more coherent plotlines than several strong baselines.

cs.CL↗

arXiv2022

Social Construction of XAI: Do We Need One Definition to Rule Them All?

There is a growing frustration amongst researchers and developers in Explainable AI (XAI) around the lack of consensus around what is meant by 'explainability'. Do we need one definition of explainability to rule them all? In this paper, we argue why a singular definition of XAI is neither feasible nor desirable at this stage of XAI's development. We view XAI through the lenses of Social Construction of Technology (SCOT) to explicate how diverse stakeholders (relevant social groups) have different interpretations (interpretative flexibility) that shape the meaning of XAI. Forcing a standardization (closure) on the pluralistic interpretations too early can stifle innovation and lead to premature conclusions. We share how we can leverage the pluralism to make progress in XAI without having to wait for a definitional consensus.

cs.HC↗

arXiv2022

Inherently Explainable Reinforcement Learning in Natural Language

We focus on the task of creating a reinforcement learning agent that is inherently explainable -- with the ability to produce immediate local explanations by thinking out loud while performing a task and analyzing entire trajectories post-hoc to produce causal explanations. This Hierarchically Explainable Reinforcement Learning agent (HEX-RL), operates in Interactive Fictions, text-based game environments in which an agent perceives and acts upon the world using textual natural language. These games are usually structured as puzzles or quests with long-term dependencies in which an agent must complete a sequence of actions to succeed -- providing ideal environments in which to test an agent's ability to explain its actions. Our agent is designed to treat explainability as a first-class citizen, using an extracted symbolic knowledge graph-based state representation coupled with a Hierarchical Graph Attention mechanism that points to the facts in the internal graph representation that most influenced the choice of actions. Experiments show that this agent provides significantly improved explanations over strong baselines, as rated by human participants generally unfamiliar with the environment, while also matching state-of-the-art task performance.

cs.HC↗