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Mark W. Newman

Publications and source records attributed to Mark W. Newman.

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"It felt more real": Investigating the User Experience of the MiWaves Personalizing JITAI Pilot Study

Cannabis use among emerging adults is increasing globally, posing significant health risks and creating a need for effective interventions. We present an exploratory analysis of the MiWaves pilot study, a digital intervention aimed at supporting cannabis use reduction among emerging adults (ages 18-25). Our findings indicate the potential of self-monitoring check-ins and trend visualizations in fostering self-awareness and promoting behavioral reflection in participants. MiWaves intervention message timing and frequency were also generally well-received by the participants. The participants' perception of effort were queried on intervention messages with different tasks, and our findings suggest that messages with tasks like exploring links and typing in responses are perceived as requiring more effort as compared to messages with tasks involving reading and acknowledging. Finally, we discuss the findings and limitations from this study and analysis, and their impact on informing future iterations on MiWaves.

cs.HC

Trauma-Informed Social Media: Towards Solutions for Reducing and Healing Online Harm

Social media platforms exacerbate trauma, and many users experience various forms of trauma unique to them (e.g., doxxing and swatting). Trauma is the psychological and physical response to experiencing a deeply disturbing event. Platforms' failures to address trauma threaten users' well-being globally, especially amongst minoritized groups. Platform policies also expose moderators and designers to trauma through content they must engage with as part of their jobs (e.g., child sexual abuse). We consider how a trauma-informed approach might help address or decrease the likelihood of (re)experiencing trauma online. A trauma-informed approach to social media recognizes that everyone likely has a trauma history and that trauma is experienced at the individual, secondary, collective, and cultural levels. This paper proceeds by detailing trauma and its impacts. We then describe how the six trauma-informed principles can be applied to social media design, content moderation, and companies. We conclude by offering recommendations that balance platform responsibility and accountability with well-being and healing for all.

cs.HC