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Matilda Nkoom

Publications and source records attributed to Matilda Nkoom.

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Measuring What Matters: A Quantitative UX Evaluation Framework for AI-Assisted Home Search

AI-assisted conversational search is rapidly displacing filter-based interfaces across the major home search portals. Redfin's deployment of conversational search produced a 47\% lift in tour requests, and Zillow launched "AI Mode" in March 2026. Recent consumer surveys indicate that a large majority of Americans now use AI tools for housing market information. Yet the evaluation frameworks practitioners apply to these products remain borrowed from general-purpose usability testing, tools designed for deterministic, filter-driven interfaces that do not capture the distinctive failure modes of AI-driven experiences. This paper proposes a four-layer quantitative evaluation framework purpose-built for AI-assisted home search: recommendation system quality, interaction efficiency, attitudinal measurement, and trust calibration. For each layer, validated instruments, production-derived benchmarks, and practitioner-ready implementation guidance are provided. A minimum viable metric set and a worked example illustrating the framework's application to a mid-sized portal are included to support immediate adoption.

cs.HC

FedGraph-VASP: Privacy-Preserving Federated Graph Learning with Post-Quantum Security for Cross-Institutional Anti-Money Laundering

Virtual Asset Service Providers (VASPs) face a fundamental tension between regulatory compliance and user privacy when detecting cross-institutional money laundering. Current approaches require either sharing sensitive transaction data or operating in isolation, leaving critical cross-chain laundering patterns undetected. We present FedGraph-VASP, a privacy-preserving federated graph learning framework that enables collaborative anti-money laundering (AML) without exposing raw user data. Our key contribution is a Boundary Embedding Exchange protocol that shares only compressed, non-invertible graph neural network representations of boundary accounts. These exchanges are secured using post-quantum cryptography, specifically the NIST-standardized Kyber-512 key encapsulation mechanism combined with AES-256-GCM authenticated encryption. Experiments on the Elliptic Bitcoin dataset with realistic Louvain partitioning show that FedGraph-VASP achieves an F1-score of 0.508, outperforming the state-of-the-art generative baseline FedSage+ (F1 = 0.453) by 12.1 percent on binary fraud detection. We further show robustness under low-connectivity settings where generative imputation degrades performance, while approaching centralized performance (F1 = 0.620) in high-connectivity regimes. We additionally evaluate generalization on an Ethereum fraud detection dataset, where FedGraph-VASP (F1 = 0.635) is less effective under sparse cross-silo connectivity, while FedSage+ excels (F1 = 0.855), outperforming even local training (F1 = 0.785). These results highlight a topology-dependent trade-off: embedding exchange benefits connected transaction graphs, whereas generative imputation can dominate in highly modular sparse graphs. A privacy audit shows embeddings are only partially invertible (R^2 = 0.32), limiting exact feature recovery.

cs.LG