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Matt Erdman

Publications and source records attributed to Matt Erdman.

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Toward Epistemic Stability: Engineering Consistent Procedures for Industrial LLM Hallucination Reduction

Hallucinations in large language models (LLMs) are outputs that are syntactically coherent but factually incorrect or contextually inconsistent. They are persistent obstacles in high-stakes industrial settings such as engineering design, enterprise resource planning, and IoT telemetry platforms. We present and compare five prompt engineering strategies intended to reduce the variance of model outputs and move toward repeatable, grounded results without modifying model weights or creating complex validation models. These methods include: (M1) Iterative Similarity Convergence, (M2) Decomposed Model-Agnostic Prompting, (M3) Single-Task Agent Specialization, (M4) Enhanced Data Registry, and (M5) Domain Glossary Injection. Each method is evaluated against an internal baseline using an LLM-as-Judge framework over 100 repeated runs per method (same fixed task prompt, stochastic decoding at tau = 0.7. Under this evaluation setup, M4 (Enhanced Data Registry) received ``Better'' verdicts in all 100 trials; M3 and M5 reached 80% and 77% respectively; M1 reached 75%; and M2 was net negative at 34% when compared to single shot prompting with a modern foundation model. We then developed enhanced version 2 (v2) implementations and assessed them on a 10-trial verification batch; M2 recovered from 34% to 80%, the largest gain among the four revised methods. We discuss how these strategies help overcome the non-deterministic nature of LLM results for industrial procedures, even when absolute correctness cannot be guaranteed. We provide pseudocode, verbatim prompts, and batch logs to support independent assessment.

cs.SE

Evaluation of Task Specific Productivity Improvements Using a Generative Artificial Intelligence Personal Assistant Tool

This study evaluates the productivity improvements achieved using a generative artificial intelligence personal assistant tool (PAT) developed by Trane Technologies. The PAT, based on OpenAI's GPT 3.5 model, was deployed on Microsoft Azure to ensure secure access and protection of intellectual property. To assess the tool's productivity effectiveness, an experiment was conducted comparing the completion times and content quality of four common office tasks: writing an email, summarizing an article, creating instructions for a simple task, and preparing a presentation outline. Sixty-three (63) participants were randomly divided into a test group using the PAT and a control group performing the tasks manually. Results indicated significant productivity enhancements, particularly for tasks involving summarization and instruction creation, with improvements ranging from 3.3% to 69%. The study further analyzed factors such as the age of users, response word counts, and quality of responses, revealing that the PAT users generated more verbose and higher-quality content. An 'LLM-as-a-judge' method employing GPT-4 was used to grade the quality of responses, which effectively distinguished between high and low-quality outputs. The findings underscore the potential of PATs in enhancing workplace productivity and highlight areas for further research and optimization.

cs.HC