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Matthew Lease

Publications and source records attributed to Matthew Lease.

At least 55 records · Page 3Linked to original sources

Proceedings of the CSCW 2021 Workshop -- Investigating and Mitigating Biases in Crowdsourced Data

This volume contains the position papers presented at CSCW 2021 Workshop - Investigating and Mitigating Biases in Crowdsourced Data, held online on 23rd October 2021, at the 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2021). The workshop explored how specific crowdsourcing workflows, worker attributes, and work practices contribute to biases in data. The workshop also included discussions on research directions to mitigate labelling biases, particularly in a crowdsourced context, and the implications of such methods for the workers.

cs.HC↗

Data Excellence for AI: Why Should You Care

The efficacy of machine learning (ML) models depends on both algorithms and data. Training data defines what we want our models to learn, and testing data provides the means by which their empirical progress is measured. Benchmark datasets define the entire world within which models exist and operate, yet research continues to focus on critiquing and improving the algorithmic aspect of the models rather than critiquing and improving the data with which our models operate. If "data is the new oil," we are still missing work on the refineries by which the data itself could be optimized for more effective use.

cs.LG↗

An Information Retrieval Approach to Building Datasets for Hate Speech Detection

Building a benchmark dataset for hate speech detection presents various challenges. Firstly, because hate speech is relatively rare, random sampling of tweets to annotate is very inefficient in finding hate speech. To address this, prior datasets often include only tweets matching known "hate words". However, restricting data to a pre-defined vocabulary may exclude portions of the real-world phenomenon we seek to model. A second challenge is that definitions of hate speech tend to be highly varying and subjective. Annotators having diverse prior notions of hate speech may not only disagree with one another but also struggle to conform to specified labeling guidelines. Our key insight is that the rarity and subjectivity of hate speech are akin to that of relevance in information retrieval (IR). This connection suggests that well-established methodologies for creating IR test collections can be usefully applied to create better benchmark datasets for hate speech. To intelligently and efficiently select which tweets to annotate, we apply standard IR techniques of {\em pooling} and {\em active learning}. To improve both consistency and value of annotations, we apply {\em task decomposition} and {\em annotator rationale} techniques. We share a new benchmark dataset for hate speech detection on Twitter that provides broader coverage of hate than prior datasets. We also show a dramatic drop in accuracy of existing detection models when tested on these broader forms of hate. Annotator rationales we collect not only justify labeling decisions but also enable future work opportunities for dual-supervision and/or explanation generation in modeling. Further details of our approach can be found in the supplementary materials.

cs.CL↗

Human-AI Collaboration with Bandit Feedback

Human-machine complementarity is important when neither the algorithm nor the human yield dominant performance across all instances in a given domain. Most research on algorithmic decision-making solely centers on the algorithm's performance, while recent work that explores human-machine collaboration has framed the decision-making problems as classification tasks. In this paper, we first propose and then develop a solution for a novel human-machine collaboration problem in a bandit feedback setting. Our solution aims to exploit the human-machine complementarity to maximize decision rewards. We then extend our approach to settings with multiple human decision makers. We demonstrate the effectiveness of our proposed methods using both synthetic and real human responses, and find that our methods outperform both the algorithm and the human when they each make decisions on their own. We also show how personalized routing in the presence of multiple human decision-makers can further improve the human-machine team performance.

cs.HC↗

The Challenge of Variable Effort Crowdsourcing and How Visible Gold Can Help

We consider a class of variable effort human annotation tasks in which the number of labels required per item can greatly vary (e.g., finding all faces in an image, named entities in a text, bird calls in an audio recording, etc.). In such tasks, some items require far more effort than others to annotate. Furthermore, the per-item annotation effort is not known until after each item is annotated since determining the number of labels required is an implicit part of the annotation task itself. On an image bounding-box task with crowdsourced annotators, we show that annotator accuracy and recall consistently drop as effort increases. We hypothesize reasons for this drop and investigate a set of approaches to counteract it. Firstly, we benchmark on this task a set of general best-practice methods for quality crowdsourcing. Notably, only one of these methods actually improves quality: the use of visible gold questions that provide periodic feedback to workers on their accuracy as they work. Given these promising results, we then investigate and evaluate variants of the visible gold approach, yielding further improvement. Final results show a 7% improvement in bounding-box accuracy over the baseline. We discuss the generality of the visible gold approach and promising directions for future research.

cs.HC↗

Towards Unbiased and Accurate Deferral to Multiple Experts

Machine learning models are often implemented in cohort with humans in the pipeline, with the model having an option to defer to a domain expert in cases where it has low confidence in its inference. Our goal is to design mechanisms for ensuring accuracy and fairness in such prediction systems that combine machine learning model inferences and domain expert predictions. Prior work on "deferral systems" in classification settings has focused on the setting of a pipeline with a single expert and aimed to accommodate the inaccuracies and biases of this expert to simultaneously learn an inference model and a deferral system. Our work extends this framework to settings where multiple experts are available, with each expert having their own domain of expertise and biases. We propose a framework that simultaneously learns a classifier and a deferral system, with the deferral system choosing to defer to one or more human experts in cases of input where the classifier has low confidence. We test our framework on a synthetic dataset and a content moderation dataset with biased synthetic experts, and show that it significantly improves the accuracy and fairness of the final predictions, compared to the baselines. We also collect crowdsourced labels for the content moderation task to construct a real-world dataset for the evaluation of hybrid machine-human frameworks and show that our proposed learning framework outperforms baselines on this real-world dataset as well.

cs.LG↗

Range-Net: A High Precision Streaming SVD for Big Data Applications

In a Big Data setting computing the dominant SVD factors is restrictive due to the main memory requirements. Recently introduced streaming Randomized SVD schemes work under the restrictive assumption that the singular value spectrum of the data has exponential decay. This is seldom true for any practical data. Although these methods are claimed to be applicable to scientific computations due to associated tail-energy error bounds, the approximation errors in the singular vectors and values are high when the aforementioned assumption does not hold. Furthermore from a practical perspective, oversampling can still be memory intensive or worse can exceed the feature dimension of the data. To address these issues, we present Range-Net as an alternative to randomized SVD that satisfies the tail-energy lower bound given by Eckart-Young-Mirsky (EYM) theorem. Range-Net is a deterministic two-stage neural optimization approach with random initialization, where the main memory requirement depends explicitly on the feature dimension and desired rank, independent of the sample dimension. The data samples are read in a streaming setting with the network minimization problem converging to the desired rank-r approximation. Range-Net is fully interpretable where all the network outputs and weights have a specific meaning. We provide theoretical guarantees that Range-Net extracted SVD factors satisfy EYM tail-energy lower bound at machine precision. Our numerical experiments on real data at various scales confirms this bound. A comparison against the state of the art streaming Randomized SVD shows that Range-Net accuracy is better by six orders of magnitude while being memory efficient.

math.NA↗

A Hybrid 2-stage Neural Optimization for Pareto Front Extraction

Classification, recommendation, and ranking problems often involve competing goals with additional constraints (e.g., to satisfy fairness or diversity criteria). Such optimization problems are quite challenging, often involving non-convex functions along with considerations of user preferences in balancing trade-offs. Pareto solutions represent optimal frontiers for jointly optimizing multiple competing objectives. A major obstacle for frequently used linear-scalarization strategies is that the resulting optimization problem might not always converge to a global optimum. Furthermore, such methods only return one solution point per run. A Pareto solution set is a subset of all such global optima over multiple runs for different trade-off choices. Therefore, a Pareto front can only be guaranteed with multiple runs of the linear-scalarization problem, where all runs converge to their respective global optima. Consequently, extracting a Pareto front for practical problems is computationally intractable with substantial computational overheads, limited scalability, and reduced accuracy. We propose a robust, low cost, two-stage, hybrid neural Pareto optimization approach that is accurate and scales (compute space and time) with data dimensions, as well as number of functions and constraints. The first stage (neural network) efficiently extracts a weak Pareto front, using Fritz-John conditions as the discriminator, with no assumptions of convexity on the objectives or constraints. The second stage (efficient Pareto filter) extracts the strong Pareto optimal subset given the weak front from stage 1. Fritz-John conditions provide us with theoretical bounds on approximation error between the true and network extracted weak Pareto front. Numerical experiments demonstrates the accuracy and efficiency on a canonical set of benchmark problems and a fairness optimization task from prior works.

cs.LG↗

Extracting Optimal Solution Manifolds using Constrained Neural Optimization

Constrained Optimization solution algorithms are restricted to point based solutions. In practice, single or multiple objectives must be satisfied, wherein both the objective function and constraints can be non-convex resulting in multiple optimal solutions. Real world scenarios include intersecting surfaces as Implicit Functions, Hyperspectral Unmixing and Pareto Optimal fronts. Local or global convexification is a common workaround when faced with non-convex forms. However, such an approach is often restricted to a strict class of functions, deviation from which results in sub-optimal solution to the original problem. We present neural solutions for extracting optimal sets as approximate manifolds, where unmodified, non-convex objectives and constraints are defined as modeler guided, domain-informed $L_2$ loss function. This promotes interpretability since modelers can confirm the results against known analytical forms in their specific domains. We present synthetic and realistic cases to validate our approach and compare against known solvers for bench-marking in terms of accuracy and computational efficiency.

cs.NE↗

Efficient Test Collection Construction via Active Learning

To create a new IR test collection at low cost, it is valuable to carefully select which documents merit human relevance judgments. Shared task campaigns such as NIST TREC pool document rankings from many participating systems (and often interactive runs as well) in order to identify the most likely relevant documents for human judging. However, if one's primary goal is merely to build a test collection, it would be useful to be able to do so without needing to run an entire shared task. Toward this end, we investigate multiple active learning strategies which, without reliance on system rankings: 1) select which documents human assessors should judge; and 2) automatically classify the relevance of additional unjudged documents. To assess our approach, we report experiments on five TREC collections with varying scarcity of relevant documents. We report labeling accuracy achieved, as well as rank correlation when evaluating participant systems based upon these labels vs.\ full pool judgments. Results show the effectiveness of our approach, and we further analyze how varying relevance scarcity across collections impacts our findings. To support reproducibility and follow-on work, we have shared our code online: https://github.com/mdmustafizurrahman/ICTIR_AL_TestCollection_2020/.

cs.IR↗

But Who Protects the Moderators? The Case of Crowdsourced Image Moderation

Though detection systems have been developed to identify obscene content such as pornography and violence, artificial intelligence is simply not good enough to fully automate this task yet. Due to the need for manual verification, social media companies may hire internal reviewers, contract specialized workers from third parties, or outsource to online labor markets for the purpose of commercial content moderation. These content moderators are often fully exposed to extreme content and may suffer lasting psychological and emotional damage. In this work, we aim to alleviate this problem by investigating the following question: How can we reveal the minimum amount of information to a human reviewer such that an objectionable image can still be correctly identified? We design and conduct experiments in which blurred graphic and non-graphic images are filtered by human moderators on Amazon Mechanical Turk (AMT). We observe how obfuscation affects the moderation experience with respect to image classification accuracy, interface usability, and worker emotional well-being.

cs.HC↗

A Conceptual Framework for Evaluating Fairness in Search

While search efficacy has been evaluated traditionally on the basis of result relevance, fairness of search has attracted recent attention. In this work, we define a notion of distributional fairness and provide a conceptual framework for evaluating search results based on it. As part of this, we formulate a set of axioms which an ideal evaluation framework should satisfy for distributional fairness. We show how existing TREC test collections can be repurposed to study fairness, and we measure potential data bias to inform test collection design for fair search. A set of analyses show metric divergence between relevance and fairness, and we describe a simple but flexible interpolation strategy for integrating relevance and fairness into a single metric for optimization and evaluation.

cs.IR↗

CobWeb: A Research Prototype for Exploring User Bias in Political Fact-Checking

The effect of user bias in fact-checking has not been explored extensively from a user-experience perspective. We estimate the user bias as a function of the user's perceived reputation of the news sources (e.g., a user with liberal beliefs may tend to trust liberal sources). We build an interface to communicate the role of estimated user bias in the context of a fact-checking task. We also explore the utility of helping users visualize their detected level of bias. 80% of the users of our system find that the presence of an indicator for user bias is useful in judging the veracity of a political claim.

cs.IR↗

Mix and Match: Collaborative Expert-Crowd Judging for Building Test Collections Accurately and Affordably

Crowdsourcing offers an affordable and scalable means to collect relevance judgments for IR test collections. However, crowd assessors may show higher variance in judgment quality than trusted assessors. In this paper, we investigate how to effectively utilize both groups of assessors in partnership. We specifically investigate how agreement in judging is correlated with three factors: relevance category, document rankings, and topical variance. Based on this, we then propose two collaborative judging methods in which a portion of the document-topic pairs are assessed by in-house judges while the rest are assessed by crowd-workers. Experiments conducted on two TREC collections show encouraging results when we distribute work intelligently between our two groups of assessors.

cs.IR↗

Correlation and Prediction of Evaluation Metrics in Information Retrieval

Because researchers typically do not have the time or space to present more than a few evaluation metrics in any published study, it can be difficult to assess relative effectiveness of prior methods for unreported metrics when baselining a new method or conducting a systematic meta-review. While sharing of study data would help alleviate this, recent attempts to encourage consistent sharing have been largely unsuccessful. Instead, we propose to enable relative comparisons with prior work across arbitrary metrics by predicting unreported metrics given one or more reported metrics. In addition, we further investigate prediction of high-cost evaluation measures using low-cost measures as a potential strategy for reducing evaluation cost. We begin by assessing the correlation between 23 IR metrics using 8 TREC test collections. Measuring prediction error wrt. R-square and Kendall's tau, we show that accurate prediction of MAP, P@10, and RBP can be achieved using only 2-3 other metrics. With regard to lowering evaluation cost, we show that RBP(p=0.95) can be predicted with high accuracy using measures with only evaluation depth of 30. Taken together, our findings provide a valuable proof-of-concept which we expect to spur follow-on work by others in proposing more sophisticated models for metric prediction.

cs.IR↗

Intelligent Topic Selection for Low-Cost Information Retrieval Evaluation: A New Perspective on Deep vs. Shallow Judging

While test collections provide the cornerstone for Cranfield-based evaluation of information retrieval (IR) systems, it has become practically infeasible to rely on traditional pooling techniques to construct test collections at the scale of today's massive document collections. In this paper, we propose a new intelligent topic selection method which reduces the number of search topics needed for reliable IR evaluation. To rigorously assess our method, we integrate previously disparate lines of research on intelligent topic selection and deep vs. shallow judging. While prior work on intelligent topic selection has never been evaluated against shallow judging baselines, prior work on deep vs. shallow judging has largely argued for shallowed judging, but assuming random topic selection. We argue that for evaluating any topic selection method, ultimately one must ask whether it is actually useful to select topics, or should one simply perform shallow judging over many topics? In seeking a rigorous answer to this over-arching question, we conduct a comprehensive investigation over a set of relevant factors never previously studied together 1) topic selection method 2) the effect of topic familiarity on human judging speed and 3) how different topic generation processes impact (i) budget utilization and (ii) the resultant quality of judgments. Experiments on NIST TREC Robust 2003 and Robust 2004 test collections show that not only can we reliably evaluate IR systems with fewer topics, but also that 1) when topics are intelligently selected, deep judging is often more cost-effective than shallow judging in evaluation reliability and 2) topic familiarity and topic generation costs greatly impact the evaluation cost vs. reliability trade-off. Our findings challenge conventional wisdom in showing that deep judging is often preferable to shallow judging when topics are selected intelligently.

cs.IR↗

Design Activism for Minimum Wage Crowd Work

Entry-level crowd work is often reported to pay less than minimum wage. While this may be appropriate or even necessary, due to various legal, economic, and pragmatic factors, some Requesters and workers continue to question this status quo. To promote further discussion on the issue, we survey Requesters and workers whether they would support restricting tasks to require minimum wage pay. As a form of design activism, we confronted workers with this dilemma directly by posting a dummy Mechanical Turk task which told them that they could not work on it because it paid less than their local minimum wage, and we invited their feedback. Strikingly, for those workers expressing an opinion, two-thirds of Indians favored the policy while two-thirds of Americans opposed it. Though a majority of Requesters supported minimum wage pay, only 20\% would enforce it. To further empower Requesters, and to ensure that effort or ignorance are not barriers to change, we provide a simple public API to make it easy to find a worker's local minimum wage by his/her IP address.

cs.HC↗

Exploiting Domain Knowledge via Grouped Weight Sharing with Application to Text Categorization

A fundamental advantage of neural models for NLP is their ability to learn representations from scratch. However, in practice this often means ignoring existing external linguistic resources, e.g., WordNet or domain specific ontologies such as the Unified Medical Language System (UMLS). We propose a general, novel method for exploiting such resources via weight sharing. Prior work on weight sharing in neural networks has considered it largely as a means of model compression. In contrast, we treat weight sharing as a flexible mechanism for incorporating prior knowledge into neural models. We show that this approach consistently yields improved performance on classification tasks compared to baseline strategies that do not exploit weight sharing.

cs.CL↗