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Matthew Tamura

Publications and source records attributed to Matthew Tamura.

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The Accuracy Trap: Structural Scarcity Amplifies Relative Inequality in Algorithmic Allocation

Algorithmic systems increasingly rank individuals for access to scarce public resources, from child welfare interventions to cancer treatment referrals. The prevailing fairness frame treats disparity as a property of biased data or deficient models, with remedies through calibration and debiasing. Under structural scarcity, where demand exceeds supply by an order of magnitude, allocation becomes a rationing problem, and the statistical properties of ranking diverge sharply from those of classification. We derive a scaling law $D \propto \exp(t \cdot \rho \cdot \Delta)$, in which relative disparity between two groups separated by a structural gap $\Delta$ grows in the product of the scarcity-induced threshold $t$ and rank-discrimination fidelity $\rho$. Scarcity and accuracy interact multiplicatively, producing exponentially larger between-group disparities. We term this dynamic the Accuracy Trap. We validate this Accuracy Trap through Monte Carlo simulation and two independent public-sector systems in Canadian child welfare and U.S. cancer care. Debiasing alone cannot dissolve the trap.

cs.CY

"Is This Not Enough?": Asymmetries in Institutional Accountability and Collective Sensemaking in the Case of Canada's Algorithmic Visa Triage System

This paper examines how algorithmic accountability in Canada's visa system is articulated institutionally and experienced by applicants across borders. We analyzed Immigration, Refugees and Citizenship Canada (IRCC)'s Algorithmic Impact Assessment (AIA) for the temporary resident visa (TRV) triage system using the algorithmic decision-making adapted for the public sector (ADMAPS) framework and analyzed Reddit discussions among applicants using a mixed-methods approach. We show that while institutional artifacts emphasize transparency, procedural safeguards, and bounded impacts, applicants engage in collective sensemaking to interpret opaque decisions, often relying on peer knowledge amid uncertainty. We identify three asymmetries between how institutional accountability is structured and how people perceive the process: epistemic asymmetry in access to decision logic, jurisdictional asymmetry in exposure shaped by geopolitical positioning, and temporal--relational asymmetry in how waiting and uncertainty are experienced. We emphasize why it is important to shift attention from institutional design to the uneven distribution of experiences with public-sector algorithmic governance. Together, these contributions demonstrate how algorithmic governance systems in the context of transnational migration produce structured asymmetries not captured by institutional disclosure frameworks, and how extending ADMAPS can account for those uneven translations of accountability.

cs.CY

The Promises and Perils of using LLMs for Effective Public Services

Governments are the primary providers of essential public services and are responsible for delivering them effectively. In high-stakes decision-making domains such as child welfare (CW), agencies must protect children without unnecessarily prolonging a family's engagement with the system. With growing optimism around AI, governments are pushing for its integration but concerns regarding feasibility and harms remain. Through collaborations with a large Canadian CW agency, we examined how LocalLLM and BERTopic models can track CW case progress. We demonstrate how the tools can potentially assist workers in opportunistically addressing gaps in their work by signaling case progress/deviations. And yet, we also show how they fail to detect case trajectories that require discretionary judgments grounded in social work training, areas where practitioners would actually want support to pre-emptively address substantive case concerns. We also provide a roadmap of future participatory directions to co-design language tools for/with the public sector.

cs.HC