arXiv subjects

Matthew Zent

Publications and source records attributed to Matthew Zent.

4 recordsLinked to original sources

arXiv2026

Balancing Domestic and Global Perspectives: Evaluating Dual-Calibration and LLM-Generated Nudges for Diverse News Recommendation

In this study, we applied the ``personalized diversity nudge framework'' with the goal of expanding user reading coverage in terms of news locality (i.e., domestic and world news). We designed a novel topic-locality dual calibration algorithmic nudge and a large language model-based news personalization presentation nudge, then launched a 5-week real-user study with 120 U.S. news readers on the news recommendation experiment platform POPROX. With user interaction logs and survey responses, we found that algorithmic nudges can successfully increase exposure and consumption diversity, while the impact of LLM-based presentation nudges varied. User-level topic interest is a strong predictor of user clicks, while highlighting the relevance of news articles to prior read articles outperforms generic topic-based and no personalization. We also demonstrate that longitudinal exposure to calibrated news may shift readers' reading habits to value a balanced news digest from both domestic and world articles. Our results provide direction for future work on nudging for diverse consumption in news recommendation systems.

cs.IR↗

arXiv2025

PIIvot: A Lightweight NLP Anonymization Framework for Question-Anchored Tutoring Dialogues

Personally identifiable information (PII) anonymization is a high-stakes task that poses a barrier to many open-science data sharing initiatives. While PII identification has made large strides in recent years, in practice, error thresholds and the recall/precision trade-off still limit the uptake of these anonymization pipelines. We present PIIvot, a lighter-weight framework for PII anonymization that leverages knowledge of the data context to simplify the PII detection problem. To demonstrate its effectiveness, we also contribute QATD-2k, the largest open-source real-world tutoring dataset of its kind, to support the demand for quality educational dialogue data.

cs.CL↗

arXiv2025

Beyond the Individual: A Community-Engaged Framework for Ethical Online Community Research

Online community research routinely poses minimal risk to individuals, but does the same hold true for online communities? In response to high-profile breaches of online community trust and increased debate in the social computing research community on the ethics of online community research, this paper investigates community-level harms and benefits of research. Through 9 participatory-inspired workshops with four critical online communities (Wikipedia, InTheRooms, CaringBridge, and r/AskHistorians) we found researchers should engage more directly with communities' primary purpose by rationalizing their methods and contributions in the context of community goals to equalize the beneficiaries of community research. To facilitate deeper alignment of these expectations, we present the FACTORS (Functions for Action with Communities: Teaching, Overseeing, Reciprocating, and Sustaining) framework for ethical online community research. Finally, we reflect on our findings by providing implications for researchers and online communities to identify and implement functions for navigating community-level harms and benefits.

cs.HC↗

arXiv2022

Peer Recommendation Interventions for Health-related Social Support: a Feasibility Assessment

Online health communities (OHCs) offer the promise of connecting with supportive peers. Forming these connections first requires finding relevant peers - a process that can be time-consuming. Peer recommendation systems are a computational approach to make finding peers easier during a health journey. By encouraging OHC users to alter their online social networks, peer recommendations could increase available support. But these benefits are hypothetical and based on mixed, observational evidence. To experimentally evaluate the effect of peer recommendations, we conceptualize these systems as health interventions designed to increase specific beneficial connection behaviors. In this paper, we designed a peer recommendation intervention to increase two behaviors: reading about peer experiences and interacting with peers. We conducted an initial feasibility assessment of this intervention by conducting a 12-week field study in which 79 users of CaringBridge received weekly peer recommendations via email. Our results support the usefulness and demand for peer recommendation and suggest benefits to evaluating larger peer recommendation interventions. Our contributions include practical guidance on the development and evaluation of peer recommendation interventions for OHCs.

cs.HC↗